Dallas Plumbing & Air Conditioning

Photo of Dallas Plumbing & Air Conditioning

Located in Houston, Texas

Address: 108 W Lemon St, Saginaw, TX 76179, United States

Phone: +1 682-282-3711

Rating: 4.6

Services

  • On-site services
  • Repair services

Categories

  • Air conditioning contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-01-25 - Rating: 5)

    Dallas Plumbing Company provided excellent service. They were very informative and reliable. Their technician Erik Ramirez was very knowledgeable and professional. We are grateful for a job well done.

  • Review 2 (2025-02-21 - Rating: 5)

    Had frozen pipes, plumber, showed up promptly and got to work right away. Wasn’t able to resolve the issue and was fair about the pricing. Any future issues I have with the plumbing in my house, I will be going to them directly and no one else.

  • Review 3 (2024-10-29 - Rating: 5)

    Had our Air and Heating 6 months service done today. Very polite young man came out went over everything with us said everything look great. Was here on time. I highly recommend Dallas Plumbing. We have used them since 2021.

  • Review 4 (2023-09-21 - Rating: 5)

    My AC went out suddenly luckily not in the dead of summer but it was still hot enough to make it feel worse inside than outside.They sent a tech out late on a Sunday night and while they didnt have the part that night, they scheduled to be there the next day early and were able to get our AC back up and going. The were willing to work with us a bit to make sure we could afford the repair which was greatly appreciated. Everyone we spoke with from the company were professional.The only aspect Id wish was better is a more direct way to find out when the after hours tech would arrive. They couldnt provide an ETA and when I called the number to ask it went to a third party answering service that wasnt able to help.Id use the service again.

  • Review 5 (2023-08-12 - Rating: 5)

    Awesome experience today with Dallas Plumbing & HVAC and the field technician went above and beyond to diagnose the problem with my AC. He explained the work needing to be completed regarding my fan motor & air compressor being replaced. Thanks again and I will make sure to use this company again in the future. 5 stars hands down!

  • Review 6 (2023-05-05 - Rating: 5)

    So far, I have experienced the HVAC duct cleaning, sealing and sanitizing provided by Mike and Diego. They were very professional and courteous and kept me informed the enire time. I was provided with a computer read out at the end of the process that showed the difference in the system efficiency. They were excellent and Im looking forward to my new system installation beginning this morning.

  • Review 7 (2019-09-19 - Rating: 5)

    Blue Star did a great job. They were able to come out to my house on the same day with scheduling me to the end of the day; and they have good communication in regards to the best way to contact you. My technician, Travis, did a great job. He was not rushing and was able to answer all my questions. He gave me his honest opinion about my two AC units , explained my options and the process. Blue Star has a great professional team.

  • Review 8 (2018-05-22 - Rating: 5)

    Our AC went out on a Thursday afternoon. Friday morning, we contacted Blue Star and a service tech, Justin, came out to assess the problem and informed us of our options (which were grim). When we tried to set up a same-day appointment to have our system replaced, they had already become booked.So this company, with decidedly AMAZING customer service, decided to foot the bill for us to have Freon over the weekend until they could get out on Tuesday to replace it. They arrived a little early on Tuesday morning - a plus when you’re racing against the heat of the day! We’d been told it would be a 6-8 hour job - they were out in less than 5. Those guys have a rough job but they went to it with a will.They left our attic looking more orderly than when they arrived. Everyone was polite and efficient. When we had some trouble getting the bank to approve the payment amount, Kim at the office was very kind and patient in helping me get it worked out. Overall, I’m very happy that we went with this company and I will definitely remember them for all our AC/heating needs. ❤️

  • Review 9 (2023-09-10 - Rating: 5)

    Jimmy came out to look at our AC unit on a saturday and at my home very quick after my initial call. He was knowledgeable and had me working in no time. Great service and would recommend!

  • Review 10 (2022-06-23 - Rating: 5)

    My latest Air Pros experience began as a weeklong nightmare, but ended on a very positive note thanks to the attitude and expertise of Chris Fry. Broken promises, poor communications and a failure to achieve the mission of restoring my A/C were my week long experience prior to the arrival of Chris to the Ft. Worth location. Had it not been for the professionalism and concern that Chris brought to our home regarding our A/C issues, I would have fired Air Pros and gone with another company. Chris replaced Im trying with I will and did whatever it took to get to my home and fix my system. If every technician and every manager at the Fort Worth Air Pros simply emulates the can do attitude and example Chris portrayed, then they will have a very successful business.I originally signed on as a customer with Blue Star Heating and Air almost 4 years ago due to the extremely high level of concern and care they showed toward our family on their first visit. They cared more than any other company and they proved it! The technician showed up at 9pm and fixed my system when he should have been at home with his family. I was so impressed that I immediately became a loyal customer and eventually became an Air Pros member when he advanced to becoming an Air Pros manager. Since then, I contracted with Air Pros technicians on a couple of visits to make improvements to my A/C system and spent a few thousand dollars. Unfortunately, in the last year the initial level of care I experienced diminished and eventually evaporated completely with this latest experience until Chris arrived at this location and to my home. I hope Chris will change and restore the attitude and aptitude that existed previously. Because of Chris and his actions, and only because of Chris and his actions I am choosing to remain with Air Pros. That is a reflection of how much confidence and trust one man can bring to an organization. I will be watching to see if the organizational changes he promised to make come to fruition.

  • Review 11 (2018-06-23 - Rating: 5)

    Justin did a fantastic job. He was kind, helpful, and efficient. He explained everything really well, and left additional product information after the repair was done. The entire experience was smooth. Savannah was really helpful when I called in the morning, and within a couple of hours Justin was at our house assessing the problem. He was able to get all of the parts and complete multiple repairs by the afternoon. I will use Blue Star again, and recommend them to anyone!

  • Review 12 (2018-06-16 - Rating: 5)

    This was one of five companies I called on a Friday night at 7:30 when our ac stopped working. They were the only company who could service us immediately. The other companies couldnt get to us until two or three days later. There was one company who was going to charge us $250 when they walked through the door because it was after hours so that was an easy NO.The great service started with the operator who took my information and got us set up. She was incredibly friendly, helpful, and really put us at ease. That great service continued when the technician Daniel arrived. He was knowledge and friendly and got us repaired quickly. We also feel the pricing was fair and reasonable and didnt get an impression of being taken advantage of.We will be continuing our business with blue star and highly recommend them!

  • Review 13 (2016-04-28 - Rating: 5)

    Wow. Adam, Alex and Frankie just finished replacing my entire heating and a/c system and did it in all in well under 5 1/2 hours. As soon as they turned the unit back on the difference was noticeable, the house cooled down very quickly and the airflow was much better. These guys were very professional, very knowledgeable and very personable. They left everything clean and looking as good or better than they way they found it. Blue Star is a wonderful company with great service and expertise.

  • Review 14 (2016-03-04 - Rating: 5)

    I had recently had my inside and outside AC and heating replaced by Blue star. I would most definitely recommend this company. Service was excellent! Dealing with this company has been a pleasant experience and they are extremely accomdating! I felt no pressure when discussing my system with Eric, the technician. Any time I have had to call with questions, Eric explained everything perfectly and walked me through whatever my husband and I were concerned about. This is a company that delivers high quality service with a friendly and familiar attitude. I will definitely be using them in the future!

  • Review 15 (2018-10-15 - Rating: 5)

    I have been using Blue Star for just under a year. I have their maintenance package which they come out twice a year. And when Blue Star comes out, they actually perform maintenance! A novel concept. They will spend round 90 - 120 minutes each time, meticulously going through my systems to make sure they work at their peek performance. The other company that came out I paid the same amount for their maintenance package and they may have spent a total of 30 minutes. All they did was check to make sure everything was running at that point. Well....Last year they installed a new coil. That coil went out and was only warranted for 1yr and of course the warranty period passed. Blue Star came out and offered me three different options. I chose to have the entire system that went out replaced. Ouch!? Well, if I had them 2 years ago and was given good professional advice, the money I spent with the other company would have paid for the new system. They do fantastic work and they back their work. Thank you Blue Star. I have been nothing but impressed with the work you do and quality of your workmanship. Thank You!

  • Review 16 (2023-09-20 - Rating: 5)

    Technician showed up between their time frame and was able to identify the issue with our air conditioner and make repair same day…unfortunately we had another issue two days later and the technician came out and fixed the problem with no additional charge. Great customer service

  • Review 17 (2018-06-16 - Rating: 5)

    We called on a Friday night at 8pm right after noticing our system wasn’t cooling. After a short and very very helpful phone call the woman said they’d send someone right out. We got a call from the tech less than 10 minutes later and he was here within 30 minutes! Once Daniel arrived he was very kind and very helpful. We felt we were being well taken care of and that he truly wanted to help us. We signed up for maintenance plan because I trusted Daniel! (And if was a great deal!) And I could trust that if we had any issues they’d be here right away just like they were this time.I will recommend blue star to family and friends and look forward to using them for all of our future needs!

  • Review 18 (2024-12-07 - Rating: 5)

    Came out fast. Travis was very helpful and friendly and attentive.

  • Review 19 (2021-09-29 - Rating: 5)

    Shawn and Mike Bidwell were very helpful and answered all of my questions and concerns. The price was very good and they install on Mon., Sept. 27. Update: The unit is installed in a timely manner and works well. Im not certain that the ductwork was cleaned and I had forgotten about it until the techs left. I still need a thermostat-the one out of the box did not work and the tech is supposed to drop by later in the week to install a new one. Everyone was friendly, professional, and courteous. I will use Air Pros again in the future.

  • Review 20 (2018-11-17 - Rating: 4)

    I contacted Blue Star because my heater would not stay running. I had two separate visits from two different technicians. Daniel came out for the 2nd visit and took care of us. His customer service skills are exceptional. He made certain the issue was properly diagnosed, I understood why the system wasnt working the way it should, and what the resolution needed to be. I had a faulty gas regulator that shutting my system off and keeping it from heating. Daniel explained the details, cost, and the maintenance plan and its benefits. I decided to sign up for the maintenance plan and saved 20% on the spot. Blue Star will then come out twice a year and perform preventative maintenance and inspect the entire system. Signing up for this at the time of the repair paid for itself. Daniel made the repairs a couple of days ago and everything has been working as it should. He even called me this morning to follow-up. I recommend Blue Star, and if you are lucky enough to have Daniel as your technician, even better. His Customer Service is better than anyone I have ever met, in any industry! Thank You

  • Review 21 (2016-06-27 - Rating: 5)

    These guys did an amazing job! I needed a new AC unit installed so I called Tony at Blue Star. He came out the same day and gave me a quote. The next day I had my new AC installed! Everyone was very helpful and friendly! I would definitely recommend Blue Star Heating & Air.

  • Review 22 (2016-09-28 - Rating: 5)

    Our A/C went out a few weekends ago and we were referred to Blue Star through our warranty company. I spoke to Desiree in the office and explained that I had a sick child at home and it was heating up quickly. She was GREAT!!! Tony was out within a few hours, but turns out our 18 year old system had seen its last day. Tony fully explained the differences between our options and was incredibly patient with my 1000 questions.Nick, Donovan & Gabe was the team of guys that came out and installed our new system. Very professional and polite young men! Eric came out in the middle of the install and talked to me for quite some time, explaining how A/C systems differ, and answered any and all questions I had.These guys & Desiree were a pleasure to work! I would highly recommend Blue Star Heating and Air! Keep up the fantastic work yall!!

  • Review 23 (2022-08-03 - Rating: 5)

    Air Pros was quick to respond to the initial call for help. The repair was made as soon as the part on order arrived. The timing of his wrapping up business and a scheduled video call clashed. After spending hours in the heat, the tech was a great sport when he joined my family by video as we sang happy birthday to my grandmother for her 104th birthday! He understood the value of relationship. Knowledgeable, dependable and personable. This customer is SATISFIED!

  • Review 24 (2024-06-02 - Rating: 5)

    We have been with Dallas Plumbing & Air Condtioning for about 2 years. Best company and employees EVER. We just had outside and inside units maintenance, and are so thrilled with the service and quality of our units are GREAT. Love when they put on shoe covers before coming into to my home. There employees are The Best, Freindly, So knowledgeable and they take the time to explain everything. They do such a good job. Would recommend to everyone! Also such friendly voices when I call and ready to assist. I give this company 10 stars.Patty Cabral, Saginaw Tx.

  • Review 25 (2019-11-14 - Rating: 5)

    Tony (after he had inspected my existing system) was thorough in explaining my options for repairing and/or replacing my existing system. I choose to replace my system. I was very please with the installation crew, Adam, Frankie and Cesar. They worked steadily in very hot conditions and explained everything that was taking place. I highly recommend this company.

  • Review 26 (2017-03-27 - Rating: 5)

    Blue Star Heating and Air has been nothing short of professional and courteous! The technician walked me through the necessary repairs, made suggestions to extend my systems life, and was knowledgeable concerning all my questions. He was prompt and went above and beyond to follow-up with me post maintenance and repairs. I hope I can squeeze another couple of years out of my aging unit, at which time I would be comfortable giving my business to Blue Star based on their high level of service and prices.

  • Review 27 (2020-01-31 - Rating: 5)

    FANTASTIC SERVICE. Arrived on time and was flexible in terms of scheduling. Extremely Professional. Air Pros Blue Star Replaced my Heating A/C system which a previous company had not done properly and replaced all my A/C Ducts. The Best part was the pricing was incredible, much less than I had anticipated paying. I will never work with anyone else in the future. I Highly Recommend Air Pros Blue Star for all HVAC Needs!

  • Review 28 (2022-03-15 - Rating: 5)

    The company installed my new AC unit but today was just a maintenance. They are always professional and courteous. I do have carpet upstairs so you have to request shoe covers, not sure if that’s a requirement for them to have. Again, always courteous, professional and knowledgeable.

  • Review 29 (2020-05-24 - Rating: 5)

    We were so happy to see Josh arriving well in time for our appointment. Also that he was very attentive in respecting our premises and very tidy in his personal appearance.Josh was very thorough in his research in determining our air conditioners problem. He explained the issue and gave us options to resolve it.The professionalism and knowledge he displayed gave us confidence in his abilities.We highly recommend Josh and Blue Star Air Pros.Mike and Judy Seaberry

  • Review 30 (2017-12-21 - Rating: 5)

    Our house had an older unit we were trying to keep alive and had scheduled a fall tune up. Danny arrived and walked me through what he would be doing. He was extremely professional and respectful, which is really important as the face or frontline of the company. He was very honest with the fact that our fan blower was on its last leg. Without any pressure, he asked if we would be interested in seeing what options they could provide.Thats when we had the pleasure of meeting Eric. From start to finish, our interaction with Eric was top notch. He does business the way it should be done. He was straight forward and clear with respect to their prices and what he could offer. He respectfully gave my wife and I a few minutes to talk things over. Again, no pressure in our experience. Simply an upfront conversation that helped us make the right decision. Install was quick and efficient. We are really happy with our new unit (inside and out). The company was great by even coming back today to reseal some of the lines running into the house. Its the little things that make working with a family owned business like this worth it! I would recommend them to any in the area!

  • Review 31 (2017-06-03 - Rating: 5)

    I had a really awesome experience with this company. Started with Desire, she was courteous in getting a technician out the same day. Ralph came out to access my system and determined it was an electrical issue. He definitely went above and beyond the call of duty by explaining what I needed and even followed up on me the next day to see if I had spoke to the electrician. I had and my system is up and running. I so appreciate his dedication, honesty and integrity! Now that is customer service which seems to be a lost art. You guys definitely have it. No brainer, I will definitely be back if I ever have issues again and will tell my friends. Thanks Blue Star for hiring such awesome people!!!!!

  • Review 32 (2017-08-05 - Rating: 5)

    Blue Star is an amazing company. This evening I had an issue with my air conditioning. Despite the fact that I called right before they closed, Desiree was very friendly and I quickly received a call from one of the technicians. Eric went way above the call of duty. I knew he was swamped with calls but he actually made time to stop by and quickly fix a simple duct problem in the attic. It is so refreshing to receive excellent service from an honest company!! Thank you Blue Star for coming through for us again!!

  • Review 33 (2016-05-10 - Rating: 5)

    Awesome experience and professional staff from Eric, Adam, Frankie and Alex they toke care of replacing my entire A/C and furnace, Eric recommended different ideas and accommodated the expense on payments plus the enormous difference on the professional installation the the excellent Lennox unit is awesome super quiet efficient and smooth. Everything was done in one day and they even came across a little problem with our old cooper line was damage and they replace it at no extra expense. Than you for everything my family and me really appreciated the work.

  • Review 34 (2019-10-30 - Rating: 5)

    We have used Blue Star for several projects (hvac replacement/maintenance), and everyone there has consistently been professional and helpful! They are thorough and great at explaining the systems, and offer reasonable pricing. Also, they are prompt with scheduling. Look no further for a reliable family company!

  • Review 35 (2020-01-22 - Rating: 5)

    Had AC quit working earlier this past summer and had a tech out the next morning after calling 5pm the day before. Capacitor was the culprit and was back up and running in less than an hour. Recently had an additional return added due to the prior company not doing it upon install of new unit. Tech found that there was a vacuum being pulled in the system. Had duct ckeaning performed along with return. Techs were punctual and I was notified multiple times leading up to appointment. Tech did quality work and extremely clean while working, very appreciated. Had a follow up call within 10 minutes of techs leaving ensuring quality work. Customer satisfaction is shown through action and theyve done it well. Thank you.

  • Review 36 (2019-10-02 - Rating: 5)

    Blue Star was top notch- from start to finish. They we quick to schedule, gave several conformations of appt. time and when they would arrive. Travis was my technician and he was courteous, prompt, took extra care to keep areas neat and clean, and also handled a fee resolution with his boss in a positive fashion. I highly recommend them ! Would give 10 stars !!

  • Review 37 (2016-07-07 - Rating: 5)

    Tony Escajeda came out and was very nice and professional. He was pretty straightforward and told me what i needed and what I can defer for later. I got the regular maintenance for them to come by twice a year. I didnt realize all the work they put in and how beneficial it is to do these regular checkups. Awesome service and very happy that I decided to let them perform maintenance. Definitely will request for him on the next tune up.I had my capacitor replaced and the UV stick light added to clean any existing molds and prevent any new ones to develop.

  • Review 38 (2017-08-17 - Rating: 5)

    I called Blue Star at 6:30pm because our AC stopped cooling and it was approaching 83 degrees in the house. A technician showed up at our house by 7:30 and had it cleaned and fixed by 8:15. Our technician Ron was the sweetest guy and took the time to explain to us what was going on and how to keep our unit clean. As a new homeowner I valued this attention and feedback. I will be requesting him for all future visits. Thanks Blue Star for cooling my house down tonight! Im one happy member. :)

  • Review 39 (2018-03-14 - Rating: 5)

    Had my air conditioner yearly service today & I couldn’t be more pleased with the service & education I received from Danny. He was very nice, professional, & patient. He answered all of the questions I had & even educated me on a few things in an effort to help me understand my system. It is very hard to find up front & honest help but that definitely was not the case with Danny. He was great. Thanks Danny for all of your help & guidance. You do a great job!

  • Review 40 (2018-08-06 - Rating: 5)

    EXCELLENT CUSTOMER SERVICE!!!Customer service was VERY friendly over the phone and in person. Arrival time and repair was all completed within 2 hours of making the appointment! I would HIGHLY RECOMMEND Blue Star Heating and Air for anyone in need of A/C repair.Thank you to Alan Ross for doing such a great job!

  • Review 41 (2018-09-19 - Rating: 5)

    Alan arrived to do a tune up and found other issues. The issues were handled promptly and professionally. No fancy sales talk. Just the true description of the situation.I was/am so impressed with Alans work, confidence and honesty Ive decided to make Blue Star my H.V.A.C. partner for life. Best service, price, honesty and professionalism found anywhere.Major Al Crawford,U.S. Army (Retired)

  • Review 42 (2021-11-05 - Rating: 5)

    Today, 11-04-2021, Air Pros did a twice annual HVAC maintenance routine on my system. My tech was Jose Martinez, a very personable & knowledgeable young man. Jose checked & cleaned as needed all aspects of my system pertinent to keeping it running all winter in good condition. He changed out my self provided filter & checked several aspects such as cleanliness of the coil & blower motor, AMP draw on blower motor & compressor, static pressure & several others items that all make the system run efficiently. He discussed with me several topics from my past experiences that I mentioned & initiated estimates for those services should I choose to have Air Pros do them in the future. Jose is a very good technician & I will request him for future service on my HVAC system.***** This review BELOW THIS LINE was for the company named BLUE STAR - sold approx 1 yr ago to the present company - Air Pros. Please DO NOT confuse this review with any review I might post for Air Pros. Thank You *****

  • Review 43 (2016-03-19 - Rating: 5)

    Our units are 28 years old and have had issues for years. Almost every company that came out to service our ac and furnace told us we had no choice but to replace everything with new equipment. Tony at Blue Star did a thorough inspection of the entire system, cleaned the units, and brought several items up to code. Our system is now safe and with regular annual service should last for many more years! Blue Star saved us thousands of dollars! We highly recommend Blue Star Heating and Air for your AC and heating needs!

  • Review 44 (2018-05-31 - Rating: 5)

    The Blue Star techs earned 5 stars weeks ago and earned 10 stars this weekend!! In all my drama. frustration and near hysteria both on the phone and in person, all Blue Star employees, especially Carlos and Eric, were absolute professionals and assured me I was now a part of their family and that they would take care of me. They did!In early June, my old workhorse AC system, R2, bit the dust. I interviewed and received quotes from a couple places and chose Blue Star. The tech who described and recommended the new system, Carlos, explained a lot to me and even talked with my Mr Fix It brother-in-law over the phone to answer some questions.Within a few days, the complete new system was installed (in less than 3 hours) and running. The only problem was that it seemed to run almost all the time. Then, a power outage turned it off and when I reset the breaker, it took almost a whole day to cool.A few days later I noticed that, despite the thermostat being set at 73, the temp read 77. I called Blue Star and a tech came out right away. He worked both outside and inside and got the system running again.Unfortunately, this happened several more time over the next few weeks.During this time, the Blue Star tech made at least 3 4-hour service calls, trying everything from replacing a part on the inside unit, to adding insulation above the new inside unit, to carving out and installing an additional outtake vent - at no cost to me. They even lent me a window AC unit, just in case.The AC manufacturer came out and examined the system and decided that the outside unit should be replaced. Within a few days the replacement unit was delivered, but, while installing it, the techs felt they needed to verify that, this time, there would be no more problems. So, they went up into the rather messy and dauntingly HOT attic to check out the situation.Unable to even get to the spot above the inside unit, one tech, Carlos, found a kinked suction pipe!! The poor guy was definitely suffering from heat exhaustion by the time he climbed out of the attic. But, both he and Eric came back the next day and replaced that section of pipe - at no cost to me.So far, so good - the house is cool, the AC is functioning as expected, and Blue Star doesnt quit until the problem is absolutely solved!****Here I am again, telling you how great Blue Star techs are and repeating my 5 star rating! A couple days ago, May 29, 2018, my new AC unit stopped working! I called, the tech came out - friendly, personable Adam - and asked for details about what happened then explained his process for troubleshooting and that he was confident hed get the unit up and working.Adam was here about an hour and a half and, sure enough, the air was flowing again! He explained what he found - I am not a tech, so I cant be sure of the details - somehow the cycle time reset from the recommended 5 minutes to 1 minute. Well, a couple of days of that demand in upper 90s in Texas, the thing gave up. I say a couple days because I did have a power outage a few days before this happened.Adam explained what to do if I noticed another power outage. He also cleaned both inside and outside coils (I have 3 shedding pets), checked electrical and it was just minutes before the house was back to a cool 70.Thank you, Adam - and thanks, again, Blue Star!

  • Review 45 (2016-01-13 - Rating: 5)

    I had Blue Star Heating and Air come check my Heating unit. Not only was the problem fixed efficiently, but cost effective as well. Compared to my past experiences with AC companies, they did an exceptional job fixing my AC and I would highly recommend them to anyone.

  • Review 46 (2023-12-20 - Rating: 5)

    Thank you for great service. Donny was very detailed in explaining what was wrong with our water heater. We appreciate him and he was great!

  • Review 47 (2021-05-25 - Rating: 5)

    Our technician, Caleb Williams, was friendly, helpful, and, informative. Documenting every step of the maintenance process with photos that are shared during visit review. AirPros technicians have always been punctual and professional. Office staff exceptional! HIGHLY recommended!

  • Review 48 (2020-05-21 - Rating: 5)

    I recently used AirPros-Blue Star to check my home A/C system’s readiness for the coming hot summer months.Despite their recent change of ownership, the AirPros-Blue Star scheduling and appointment confirmation process was efficient, timely and used online tools effectively.Service technician Tucker Lange arrived on schedule, was pleasant, competent and professional, and answered my queries about his job experience fully and respectfully. He was also careful to observe virus distancing safety practices.After checking my system, he identified items needing attention, explained what they needed and why, and worked with me to reach a price within my budget.He performed the required services efficiently and did a good job cleaning up after the work was completed. He also listened patiently to a couple of suggestions I made.I was completely satisfied with the service call and feel confident that I was treated fairly. I intend to stay with AirPros and hope to see Tucker on my next service call.

  • Review 49 (2018-08-13 - Rating: 5)

    We had a number of issues with our downstairs unit, and bluestar addressed them all in a timely manner with professionalism and great customer service. The first issue we fixed, knowing it would be a ‘patch’ and crossed our fingers that it would give us another year or so on the unit. When that proved untrue after a week or so, Blue Star came out again and took that into account when quoting us the price for a new unit, bringing the price down since they had just replaced a part. I would highly recommend this company to anyone looking for hvac service. Great communication throughout the entire process.

  • Review 50 (2018-03-15 - Rating: 5)

    Blue Star has excellent customer service! Danny came out today to do a seasonal spring check up on our units and he really went above and beyond, even going so far as to make a small repair on my attic door which wasn’t closing properly. Highly recommended great company!

  • Review 51 (2018-08-09 - Rating: 5)

    From the initial phone call , to the technician being in contact and on time, the whole experience was 1st rate . We received the highest quality service from our technician Daniel Penn. He was thorough and detailed ,making sure that we understood what he was doing and why he had to do it . He also made sure we were able to contact not only the company, but himself if we had any issues with the work at any time after completion. It was refreshing to see a young man work so hard and look like he really enjoys his job. I remember that I told him that I appreciated his work ethic, he replied, “ Well, in what ever I do , I really like helping people.” We could use more attitudes like this in our world these days..Kudos to all !!!

  • Review 52 (2021-06-16 - Rating: 5)

    Ralph was the best repairman Ive ever met. He was professional, but friendly , kind , helpful and very educational in teaching me how to up keep maintenance to my unit. I will recommend Air Pros and Ralph to family and friends in need of service.Thanks again Ralph.

  • Review 53 (2018-07-23 - Rating: 5)

    Daniel Penn is one of the best techs we have had. we have tried a couple other companies and they were not as thorough and professional as him. He was very knowledgeable and provided a great service. We definitely recommend him and Blue star.

  • Review 54 (2016-05-24 - Rating: 5)

    Thanks so much for the wonderful job. We have been out of AC for a week. From the first technician that came (sorry I forgot your name) to Frankie and Adam who installed a complete new unit today I encountered nothing but the highest level of professionalism. All three young men were polite, very careful of my home and willing to go above and beyond to make certain that we did not go one more night without AC. I will definitely recommend them to all of my friends.

  • Review 55 (2021-04-08 - Rating: 5)

    Very friendly & professional service. Showed me where previous HVAC people hadnt done what they are supposed to. Explained everything. Best part is they came out within hours of me calling.Update on 4/8/2021Andrew came out and installed my AC system and explained everything, showed up on time, and did EXCELLENT work!! I HIGHLY recommend AIR PROS! Make sure its the correct ones at 1 877-6-AIRPROS.

  • Review 56 (2019-01-15 - Rating: 5)

    We love Blue Star Heating and Air! Daniel came and saved the day when our system was struggling this summer and he has continued to offer exceptional service every time since then as well. The office staff is always kind and courteous when I call.

  • Review 57 (2015-07-01 - Rating: 5)

    GREAT and QUICK service! Blue Star arrived within 2 hours of our AC going out and had the problem fixed in about 30. Their prices were fair and their service was outstanding! Highly recommend using Blue Star Heating and Air.

  • Review 58 (2018-07-20 - Rating: 5)

    Me and my fiancé had went out of town for a few days. When we came home today we notice our home was extremely hot. And the temperature in our home was 89 degrees. I had called several other ac repair companies they were booked the rest of the day. I got in touch with Blue Star and with no problem they got us in today and even pushed our time up. Daniel came and he was awesome came right in and told us what the problem was. And went right ahead and fixed it for us and he explained everything well. I like his work so much I even got a maintenance membership with you all!!

  • Review 59 (2021-05-26 - Rating: 5)

    Nate Salyers came out today to take a look at our AC unit. He did a great job explaining the pros and cons of the issues we were facing with our older unit. I highly recommend Air Pros for your future HVAC repair and/or replacement needs.

  • Review 60 (2018-06-15 - Rating: 5)

    I had my air conditioner serviced today by Justin. He was friendly, professional, and trustworthy . . . and knowledgeable! He has done repairs for me in the past. He gets straight to the problem, fixes it, and I never had to call him back because something wasnt right. Thanks, Justin, for doing a great job on a 100 degree day!

  • Review 61 (2018-03-16 - Rating: 5)

    Josue and Eric are very professional and thorough with no high pressure sales tactics. They showed and explained the benefits of the air purification system extremely well resulting in a new installation..They worked efficiently and exhibited excellent attention to detail.Most personable service personell I have ever had.

  • Review 62 (2017-12-22 - Rating: 5)

    The heater in our house wasnt working so I looked up heating and cooling companies in our area. Thats when I came across a Blue Star and gave them a call.Eric was the technician that met me at the house. He was very professional and straightforward. He explained to me that our unit was pretty old and on its last leg, he also showed me some different options to fix the situation in the meantime.It was a no pressure situation, he wasnt trying to make a quick buck. He didnt even bother to charge me for the service call. I will definitely be giving Blue star a call when it comes time to install a new unit in the house.Highly recommend!

  • Review 63 (2018-03-08 - Rating: 5)

    Blue Star Heating and Air is a company you can trust. Not only do they come to your house as fast as they can when your unit is misbehaving, they explain every detail on whats wrong and what needs to be done so that everybody understands. They dont charge you for unnecessary things, but suggest only the best for your budget and long life of your units. Thank you for your excellent service!

  • Review 64 (2018-06-21 - Rating: 5)

    I am very happy with a/c service today provided by Justin Newberry. He got my air conditioner up and running promptly and was very courteous. Blue star was able to come out the same day I called, while other companies wanted me to wait three or four days in this heat. Pricing is fair and Justin made sure I was comfortable with everything he was doing. Be sure to ask for him! Thank you blue star and thank you Justin!! I will definitely use them in the future!

  • Review 65 (2018-07-18 - Rating: 5)

    I am so appreciative to Daniel for the service he provided. He was extremely professional and patient to explain everything he was doing since I know nothing about AC. I have already recommended your company on Nextdoor. Thank you also to Marci and Kim for scheduling and rescheduling for a tech to come out sooner. Again, thank you for taking care of our AC issues.

  • Review 66 (2018-05-28 - Rating: 5)

    I made a mistake while replacing my thermostat and ended up blowing a fuse on my ac unit (unbeknownst to me at the time). Additionally, this happened on the Saturday before memorial day. I called at least 8 different places, and blue star was one of the only ones who called back. In discussing my problem, they tried to get a technician out as soon as possible and genuinely cared about the uncomfortable nature we were in as the temps we in the high 90s. They were able to get out early the following day and found, and fixed, my problem on about 15 minutes. Blue star provided some of the best service Ive had in dealing with any AC service.

  • Review 67 (2021-06-21 - Rating: 5)

    I made an appointment for an AC tuneup with AirPros. Weah Johnson showed up on time, friendly, and went right to work. He identified a bad capacitor that needed replacing. Explained that the capacitor was currently working but on it’s last leg and putting the compressor at risk. He explained the problem in understandable terms and showed us exactly where the problem was with the old equipment. He immediately installed a new part and got us back up and running. I really feel like we are better off using AirPros because they identified a future problem that we can now avoid. Thank you Weah.

  • Review 68 (2018-09-05 - Rating: 5)

    Blue star provided high quality and quick customer service to get my air conditioner working, and to make my family comfortable again. Alan responded to our call in only a couple of hours from another appointment on the other side of Fort Worth at 8:30 in the evening. He was very understanding about our miserable situation, knowledgeable and put us at ease in the first few minutes we met. We had a friendly conversation while he examined our system, and he took the time to let us know what he was doing and what he was examining on each part of our system. Ultimately, we learned together that our capacitor was bad. Alan demonstrated the highest level of professionalism, and yet seemed like he was our neighbor next door fixing our system. Because of his professional attitude and courteous behavior, I enrolled in Bluestar’s Annual Maintenance Plan and have every confidence in entrusting my HVAC system into his capable hands. I’m glad I didn’t go with anyone else!

  • Review 69 (2018-10-31 - Rating: 5)

    Alan Ross (technician) came by today to do a check up on my new unit. He was on-time, friendly, and extremely knowledgeable about my system and how to keep it working at its best. So happy I purchased from Blue Star!

  • Review 70 (2019-01-10 - Rating: 5)

    Blue Star repaired my A/C two years ago and heater today.Both times the tech was professional, instructional, and suggested could do - should do - must do options. Id had other companies come out who were bent on ripping me off.Today Daniel gave me a decision tree to follow because I cant get one issue to happen when a tech is here. What an amazing help that will be! A 6-year issue may have an end in sight!!I trust Blue Star and will never call another HVAC company!!

  • Review 71 (2018-01-12 - Rating: 5)

    Danny is the man! He is very polite, professional and explained everything perfectly. My husband and I were very impressed with him. He came to our house at 7:30 at night to service our unit. We look forward to working with him in the future on our new maintenance agreement. . Thank for saving the day when the artic blast hit.

  • Review 72 (2016-01-29 - Rating: 5)

    I had the most pleasant uplifting experience to today with Erick from blue 🌟. Erick went beyond company protocol/ sales pitch. Not only in person but over the phone as well. His honesty/integrity along with his professionalism and willingness to do all he could to get me finance work not only to hear my house but to build my faith. Erick thank you so much. Now I dont have to use sheets to block half of the house off. Thank you so much Erick!! Your blessing has been sent.

  • Review 73 (2016-08-23 - Rating: 5)

    These guys came out last minute . Checked our 2001 old system and recharged it at a very fair price . They did not over sell just showed what needed to be done . I highly recommend them . Ask for Tony the Tech he is awesome ! Plus they contribute to wounded warrior project to help our vets ! Very nice people . Tell them John from Grapevine sent you . Like all the other reviews honest and want to help you !

  • Review 74 (2021-04-27 - Rating: 5)

    Aaron came out today to give us a quote on a new air conditioner unit. He was very courteous and answered all of my questions. He made sure I was comfortable with what he was putting in his quotes and did different quotes for different units.

  • Review 75 (2023-12-14 - Rating: 5)

    When doing maintenance on the heating system, found out my UV light was out. They found a light and installed it on that same day. I also got a great deal.

  • Review 76 (2024-10-25 - Rating: 5)

    Dallas Plumbing came out to do service call on my system. . They were on time (actually early), answered my husband questions and got the job done!!!

  • Review 77 (2022-01-14 - Rating: 5)

    Service was great. Ralph arrived on schedule, quickly found and corrected the problem. He then checked out the system, found no other problems and left. Air Pros has given excellant service both times I have called them.

  • Review 78 (2018-09-01 - Rating: 5)

    Blue Star Heating and Air is awesome! Daniel was my hero today! Daniel showed up with in an hour of calling for service. He was friendly, knowledgeable and very thorough. I wish more contractors were like him! Thanks Daniel for everything!

  • Review 79 (2021-07-02 - Rating: 5)

    Weah was my technician. He was incredible. Performed the maintenance, identified a possible clog and went the extra mile to blow it out and get my system back to maximum efficiency. Provided pictures and possible improvements that were missed upon the installation of my system. Highly recommend and request Weah if possible.

  • Review 80 (2018-12-06 - Rating: 5)

    👍 I have been on Blue Stars service plan for several years and can not say enough great things about this company!! Daniel came out for the visit today and was very friendly and taught me a lot about my system. Not the pushy salesman type but laid out the facts for future reference.

  • Review 81 (2016-11-30 - Rating: 5)

    Heat went out on a cold November night, I called blue star and they were here within an hour and fixed everything for me, at an affordable price. my greatest appreciation to blue star heating and ac. you guys are the best. you are my heating and ac company from now on. very professional people. I have heat, thanks a million to you all.

  • Review 82 (2021-06-15 - Rating: 5)

    Ralph gave a thorough assessment of our hvac system. He gave a detailed explanation of how efficient our system was and what we go do to make it better. I look forward to Air Pros coming back out to do our winter tune up for our heating system and will definitely be asking for Ralph again.

  • Review 83 (2022-01-16 - Rating: 5)

    Weah was fantastic! Arrived in a timely fashion and communicated the work he would perform in a clear fashion. He found a piece of our system that was ready to be replaced, explained how and why it should be done soon, and was able to come back the very next day with the new part. 5 stars!

  • Review 84 (2021-06-12 - Rating: 4)

    Weah was awesome! He was very knowledgeable and answered my various questions.I didn’t give 5-stars because my AC is now making a sound that it wasn’t before, but he told me to give it time and call them back if it continued to make the sound.I’ll be monitoring and calling them if needed. Will update review as needed.

  • Review 85 (2019-01-20 - Rating: 5)

    Blue Star Heating and Air is an awsome company. Daniel checked my system and explained everything to me and took care of me quickly. Highly recommend Blue Star Heating and Air for any of you needs. I definitely will call them again.

  • Review 86 (2016-01-15 - Rating: 5)

    Had Blue Star Heating and Air out to look at my heater that wasnt working, same day service reasonable service call fee and repair cost. Also signed up on the MAINTENANCE program they offer.. highly recommend this company

  • Review 87 (2018-04-10 - Rating: 5)

    I called Blue Star out on a Sunday not expecting them to come out that day even though I needed AC that day because I had several people coming over that night . They found my outside unit bad . The tech acted quickly and installed a temporary unit until they installed the new unit. They had me going in a few hours. Thanks guys for saving the day.

  • Review 88 (2016-07-22 - Rating: 5)

    I came home today and our home was 86 degrees. I tried everything I knew, which is, check the breakers and take a water hose to the outside unit. I called Blue Star at 7:30 pm or so and by 9:00 pm Carlos, a friendly, experienced and knowledgeable Blue Star tech was leaving my house and my a/c was repaired! He explained the whats and whys while he repaired and checked my system. Great experience and Carlos won Blue Star a repeat customer, if needed :)

  • Review 89 (2015-06-25 - Rating: 5)

    Eric and the Blue Star crew performed terrifically in the troubleshooting and replacement of our amazingly old HVAC unit in our home. They performed all aspects of replacement in a matter of hours and the house was already cooling down by the time they drove away. The Trane AC is working beautifully, and the BS staff has been welcoming to all my questions and providing excellent answers. Two thumbs up from me.

  • Review 90 (2017-12-28 - Rating: 5)

    We noticed that our heater was not working on a rainy, cold evening on December 23. Eric came to our house and told us the mother board was shot...To make a long Christmas story short, our new complete system was installed on December 28 - great price, more than fair maintenance program and incredibly nice people that will go way above to help you even at Christmas! Thanks Blue Star!

  • Review 91 (2017-01-11 - Rating: 5)

    Brandon H and Blue Star came to our house today inspected our 10 year old unit and explained everything clearly to my wife and daughter. We got a club membership so that we could safe on all the things we need to get done. We even found out that we were lied to by another company when our unit was put in, we were told it was a heatpump and it is not a heatpump. Thanks Brandon H for all your information and help. We checked around with friends that are air conditioner people and found that the prices quoted for parts and services needed were comparable and that Blue Star is a great company. Thank you Brandon H for putting up with all our questions. Look forward to working with you in the future.Tommie Jan BarrowsFarmersville, TX

  • Review 92 (2021-04-23 - Rating: 4)

    Shawn Pettway was our technician and he was extremely professional and courteous to me my wife and child. He went above and beyond on trying to work with us. The only reason I cant give 5 stars is because the loan lenders interest rate could not beat my credit card rate. For the average American it was an okay rate- but it couldnt beat 9.9%. I will edit and update this rate after services are rendered. As it stands Shawn Pettway was excellent

  • Review 93 (2019-12-13 - Rating: 5)

    Fall system maintenance scheduled a bit late this year .. my fault. Technician (Josh Reed) showed up exactly within the time frame I was quoted. He was polite, knowledgeable about the system & was glad to answer all my questions re: what procedures he was doing & why. I hope he remains with the company because he will be my go-to tech when I next need my HVAC system serviced.

  • Review 94 (2019-06-22 - Rating: 5)

    Everybodys situation is different, but our experience with Blue Star was excellent. Daniel came out and quickly diagnosed our problem and we were only charged a service fee. Would definitely call on them again for future issues.

  • Review 95 (2017-06-09 - Rating: 5)

    Excellent customer service from Desirae answering the phone and getting Ralph and Sal out ASAP to get our AC back online. $89 for ONLY a bad drain switch. Another company wanted $1400 for a faulty motherboard. We will use Bluestar from here on out. Great job and thank you very much!!!

  • Review 96 (2016-01-14 - Rating: 5)

    Blue Star provided excellent service as well as excellent communication with what I really need without trying to force me into something I didnt need. I have an old system and although the system is on its last legs they serviced it and it is still running great. I will be sure to call them back when a new system is needed. Thank you!

  • Review 97 (2021-04-13 - Rating: 5)

    Air pros were able to be at our house less than a day. Robert was punctual and professional. He quickly diagnosed the problem, came up with a solution and was knowledgeable beyond my expectations. I will be calling and asking for Robert if we need any additional assistance!

  • Review 98 (2017-12-31 - Rating: 5)

    Eric came out on a holiday as well as the coldest day of the year. He was very professional and got my heater working for a very reasonable rate. Im extremely impressed with Blue Star Heating and Air!

  • Review 99 (2016-06-09 - Rating: 5)

    I would like to thank Adam and Frankie, for doing a Great Job on Installing My Heat and Air Condition Unit. Those Guys were very Professional in what they were doing. I would recommend them to My Family Members and Friends. Again thanks Guys for a Great Job.

  • Review 100 (2024-01-05 - Rating: 5)

    The service technician was very courteous and professional. And he was very helpful making sure I had heat before the day was out!

  • Review 101 (2018-12-07 - Rating: 5)

    I had an amazing experience from start to finish! From the moment I called and spoke with the office staff who were so friendly and reassuring, to the technician who explained and even SHOWED me every detail of my units problems (which was not good news) I felt confident that I was being taken care of. These guys really went above and beyond to help me as much as they could.

  • Review 102 (2018-05-07 - Rating: 5)

    Josue was very nice and knowlegable about our unit. He explained everything as he went and made the experience pleasant. We are so happy with our new AC unit and will recommend this company to anyone needing an upgrade

  • Review 103 (2019-01-22 - Rating: 5)

    Alan- He was so prompt and got right to the point. He was very thorough about everything that needed to be repaired!!! Thank you so much for your wonderful service!!! I was very stressed out before I called but once he arrived,he changed that around quickly!!! My family and I are very grateful!

  • Review 104 (2015-06-25 - Rating: 5)

    Eric came out after just 30 min after I called, which with having 2 kids and all was awesome. Our AC hadnt worked all day and I came home to an overly hot home. Eric came out, took a look at the AC and then told me what was wrong with and listed out the things that could go even further wrong with it. He didnt beat around the bush like most technicians and before the hour was over, the AC was back up and blowing cold air again. I will be calling these guys out again and I WILL be requesting Eric.

  • Review 105 (2021-06-05 - Rating: 4)

    I am worried that my unit is not large enough to cool my entire house. I have been told in the pass that I need a 3 ton unit although they only cleaned my ducts they did not replace the vents/grills but told me I needed to contact the company and you would send someone out. One would think since i will be in your dept fir the next 12 years you would replace my vents/grill. I dont know if I t makes didderence but husband is a vet and an AARP MEMBER and my room is not cool. Can u make that right?

  • Review 106 (2018-06-22 - Rating: 5)

    Justin came out after we had some problems with a leak from our air unit, he was super nice telling us that it looked like a clog and he said he had the tools to fix it. He was awesome about coming in and doing that for us!! Super nice guy!

  • Review 107 (2019-01-16 - Rating: 5)

    Alan first came out on Christmas eve! Not only was he here when the unit went out within 2 hours... No Holiday or overtime fee!! never see that now days. Alan was quick, professional, knowledgable and had us up and going fast! Hope he stays with Blue Star --- If you want the best! call Blue Star and ask for Alan!

  • Review 108 (2019-01-18 - Rating: 5)

    This Scheduled Maintenance visit was Outstanding - here is why: Sr Tech Daniel was PREPARED (w/ history of my HVAC), and NOT RUSHING - a valued BlueStar characteristic. He troubleshot a partial heating failure in one of the (non-BlueStar) units that we had been experiencing and quickly identified the source, and equally quickly remediated it. Note: one unit is BlueStar installed, the other - not; both are BlueStar maintained. He fully explained the results of the checklist. Superior visit experience!

  • Review 109 (2018-05-19 - Rating: 5)

    Eric showed up before the scheduled time and was very quick and extremely polite. I am so grateful that Blue Star was able to get here same day. Thank you so much for such awesome service.

  • Review 110 (2018-08-23 - Rating: 5)

    Great service! Their technician Alan Ross was very knowledgeable and professional. We are very satisfied with their service. We recommend Blue Star Heating as one of the top Heating and Air service companies.

  • Review 111 (2017-02-09 - Rating: 5)

    I had your Technician Brandon H. Come out to re-wire my thermostat. But over time the wires burnt out. He came back for free to re-wire them a second time. My wires burnt out again. He came back a third time to re-evaluate the issue. Free of charge. Now we know we need to re-wire the whole system. At a great price and am Very Greatfull for your professionalism. And to the company itself. Best in the MetroPlex!

  • Review 112 (2019-01-22 - Rating: 5)

    Daniel Penn provides such great customer service and support. He is always willing to answer any questions and if needed is available almost immediately. Will for sure recommend Blue Star Heating and Air to anyone in need.

  • Review 113 (2018-07-20 - Rating: 5)

    Daniel was my technician and he was very professional and courteous. He knew his job and took great care of me when my unit quit cooling. He called and was even early👍

  • Review 114 (2016-04-26 - Rating: 5)

    Andy, Alex,and my apologies as I have forgotten the third young mans name, were the most professional team that I have ever had in my home.They were courteous,knowledge, and helpful. From the time they walked in my home until the final clean up they were helpful in every way. I would not hesitate to have these young men and Blue Star for any AC/Heating issues in future.Kathy Wickes

  • Review 115 (2019-10-16 - Rating: 5)

    Im really dumb. Truly. I attempted to install a new smart thermostat and forgot to power off the breaker. Im lucky I didnt get fried!! Unfortunately, I fried the transformer.Blue Star Technician came out, explained everything really clearly, and was super friendly and helpful. It was a relatively quick and cheap fix and I learned a good new homeowner lesson. 😆Blue Star FTW!

  • Review 116 (2019-01-15 - Rating: 5)

    Daniel is always such a pleasure to work with! He is super efficient and he takes the time to make sure that everything is explained throughly and clearly. We know our system is in good hands with Blue Star.

  • Review 117 (2018-09-02 - Rating: 5)

    Alan Ross did a great job. He spent time looking over and cleaning everything and left me different ways we would pay for the repairs and maintenance that was needed. He was fair and honest. Thank You

  • Review 118 (2024-05-10 - Rating: 5)

    Thank you so much for getting me in your schedule! Christian was knowledgeable and I really appreciate his service!

  • Review 119 (2024-06-11 - Rating: 5)

    Christian Ortega was every thorough and explained everything to me. You should have more techs like him.

  • Review 120 (2018-06-21 - Rating: 5)

    Justin came out and fixed our unit quickly and gave us the information we needed. He was very knowledgeable and professional. I recommend asking for Justin if you need service done to your unit.

  • Review 121 (2017-08-02 - Rating: 5)

    My AC went out last week and a technician came out that same day. Carlos was so helpful and informative. He helped me make the right decisions for my budget and had my system working again in no time! Thanks again!

  • Review 122 (2016-07-19 - Rating: 5)

    Good morning, I just wanted to write to let you guys know that Tony Escajeda had excellent customer service and knowledge of problem with my AC. He was able to show me items that were not previously shown to me when I purchased my first home. Tony walked me through issue and showed me cause of my problem with my AC Unit. I was very please with the knowledge he had of AC Unit issues and able to resolve issue in less than hour.Johnny Morton

  • Review 123 (2022-05-15 - Rating: 5)

    Great experience all around. Installers did a professional job. Overcoming several obstacles. A very long day but they got the job done. Overall, very pleased. I would definitely recommend to all.

  • Review 124 (2018-12-07 - Rating: 5)

    The best HVAC company I have ever known! They go above, and beyond for their customers. They treat you like your family, and are very knowledgeable. I would highly recommend them to my family, and friends.

  • Review 125 (2020-06-06 - Rating: 5)

    John was our tech and did a great job all around. Very personable and explained in detail what was going on with the system. No mess left and I will definitely be calling them back for anything I need done.

  • Review 126 (2019-07-27 - Rating: 5)

    Color me impressed. I called these folks ten after five on a Saturday afternoon to have my system checked and had a tech here by 6pm o_O . Everything checked out but a small obstruction in my primary drain and Daniel had that fixed in no time. Polite, clear spoken, and never came off pushy. Price was fair for the response time and quality of service and Ill be using them again.

  • Review 127 (2018-06-14 - Rating: 5)

    Justin was very professional in his approach and work. He was cordial and knew exactly what was needed to fix the problem. He is an excellent professional and reliable. Id hire him again any time.

  • Review 128 (2019-01-15 - Rating: 5)

    Blue Star Heating and Air is a great company to work with. From their office staff to our technician Daniel! We know we are always going to receive the best service!

  • Review 129 (2017-12-05 - Rating: 4)

    Danny, the technician, called in plenty of time to alert me that he was on his way. He clearly explained what service he would be providing and cost, and what part should be replaced and why. In turn he allowed me to respond without pressure. [Too often Technicians and Sales Persons can be intimidating and pushy.] This company is worth the try.

  • Review 130 (2019-10-29 - Rating: 5)

    Sales Rep. was nice but a little pushy but installation was great. All 3 installers were very nice and friendly. The informed me of the installation as it was being done and went over everything when completed. Everything was cleaned up as it was when they arrived. A very good experience.

  • Review 131 (2020-04-18 - Rating: 5)

    If you would like a honest opinion on your AC talk to Drew he was was amazing. I have had estimates from so many companies and Drew went over and beyond. He was truly God sent

  • Review 132 (2019-11-22 - Rating: 5)

    We have had both our units replaced by Blue Star Heating and Air and have been very happy with the service. Their employees are professional and personable. We highly recommend

  • Review 133 (2021-07-17 - Rating: 5)

    Air pros saved us. We had clogged condensation pipes and they came out the same day and inclogged them and charged us half of what A#1 air was going to charge. I will be joining their maintence program and cancelling the one we have with A#1 air

  • Review 134 (2020-10-14 - Rating: 5)

    Been with these guys for two years now. They are on time and know what they are doing. We recently had to have our air ducts replaced. They helped with all of our options step by step and explained everything so that we didnt get lost.

  • Review 135 (2022-03-05 - Rating: 5)

    Melvin was very thorough and professional and above all honest about what he found. Since doing business with Air Pros he was the best tech that they have.

  • Review 136 (2018-05-08 - Rating: 5)

    Josue’ came out and did a great job. He checked all the a/c components, cleaned coil and made recommendations for maintaining the life of the A/C. Josue’ was very polite and professional. great service.

  • Review 137 (2015-08-20 - Rating: 5)

    I have had many AC/Heating companies come to repair my unit over the past few years. This company is the only company I will be calling in the future. They are friendly, knowledgeable, and really answered all my questions, and repaired past shoddy work. Keep up the great work.Dollye Jefferis

  • Review 138 (2021-05-28 - Rating: 5)

    Nathaniel was very courteous and understanding explained everything well! VERY knowledgeable about my system! I will he using your services again very happy with results!

  • Review 139 (2018-04-16 - Rating: 5)

    Manny with Blue Star came out last week for our routine service/checkup. He was helpful and friendly. Would definitely recommend Blue Star, and especially Manny!

  • Review 140 (2018-02-20 - Rating: 5)

    Blue star came out a few weeks ago and repaired my system on one of those cold days recently . They provided great service and had great prices. Thank you for coming out so quickly.

  • Review 141 (2023-04-22 - Rating: 4)

    Travis came out the same day I put in a request for a quote. Unfortunately I did not go ahead with the AC unit replacement but the quote was competitive.

  • Review 142 (2021-03-19 - Rating: 5)

    Our consultant Aaron was a please to deal with. I cant speak on the quality of work as we are still reviewing quotes, but the interaction was great.

  • Review 143 (2016-03-08 - Rating: 5)

    Blue star came out and serviced my AC and did an amazing job. The office personnel was really nice and the technician was very professional. Thanks to this company for such awesome service!

  • Review 144 (2018-03-19 - Rating: 5)

    Eric was very helpful, professional and well mannered. I like the way he talks in plan English so, the customers can understand. He cleans up when he is done with the job.

  • Review 145 (2021-08-16 - Rating: 5)

    Shawn Pettway was very helpful. He came within an hour and helped expedite the entire process of getting a new AC after mine stopped working.

  • Review 146 (2021-04-20 - Rating: 5)

    Bobby (Robert Simon) was enjoyable to have in my house. He was not rushed and took time to explain things to me. He spoke highly of his company.

  • Review 147 (2020-01-05 - Rating: 5)

    The service wss amazing and exceeded my expectation. I had an emergency and they expedited service for lil old me. Im extremely thankful for Blue Star, highly recommend them and plan on using them in the future.

  • Review 148 (2021-12-17 - Rating: 5)

    Blue Star heating and Air are the best. Great customer service from thier front office to thier technicians. They really care about thier customers. Dont waste time with other ac companies. You wont go wrong with them. Thank you Blue Star. You are truly appreciated

  • Review 149 (2016-08-11 - Rating: 5)

    Excellent customer service, knowledge technicians. I appreciate the fast and wonderful job. Not just provide wonderful work but will help you with your prices. Thanks again blue star team.

  • Review 150 (2021-05-20 - Rating: 5)

    Contacted several companies that never returned phone calls these guys came when promised and Ralph and Caleb did an excellent job and we’re very friendly would definitely recommend them and I myself will use them in the future.

  • Review 151 (2018-04-17 - Rating: 5)

    Incredible company & personnel! Quality work & quality products. They go the extra mile every time. Especially with my aging parents & their household. Always a prompt response to any of their needs and honest ~ never trying to sell them something they dont need.

  • Review 152 (2018-06-25 - Rating: 5)

    Justin was great!! Courteous and prompt. Explained everything in a way that was easy to understand. I thank him for coming out at 9:00 at night with a great attitude!!

  • Review 153 (2017-05-24 - Rating: 5)

    I highly recommend Blue Star Heating & Air. Carlos Morales is professional, knowledgeable, polite, courteous and helpful. He is a true gentleman. He goes above and beyond to help his customers. Thx Carlos & Blue Star!

  • Review 154 (2018-12-06 - Rating: 5)

    Alan came out o do heating tuneup. He was very efficient, professional, and thorough while also being very friendly and personable. Great experience!

  • Review 155 (2018-05-11 - Rating: 5)

    Josue was very nice and informative. He was thorough so I feel secure knowing my unit will work perfectly through the summer. Ask for him.

  • Review 156 (2018-05-19 - Rating: 5)

    I was impressed with Tech Josue.He explained things abt the system & did a thorough job. Do not lose him!😊Appreciate his job knowledge/thoroughness & patience w/ questions

  • Review 157 (2020-05-15 - Rating: 5)

    Cody and Josh were great, very friendly and do great work. I am very happy with Air Pros- Blue Star.

  • Review 158 (2020-10-08 - Rating: 5)

    Alan came to do maintenance on our AC system today and he was very professional, honest and thorough. We will be using them again.

  • Review 159 (2016-03-17 - Rating: 5)

    Richard was driving down my street and saw I hurt my finger trying to put my van door back on after it fell off. He pulled over to see if I needed help andinsisted on helping me. He was able to get the door back on and my grand daughter and I on the road to the store.

  • Review 160 (2019-09-26 - Rating: 5)

    Excellent service, was able to see me same day and got my ac back working in minutes. Gave me some basic instructions when issues come up that were very helpful. Couldnt have asked for better service.

  • Review 161 (2018-06-23 - Rating: 5)

    Justin was prompt and professional. Appreciate his honesty and information provided about the issues with our duct work. Justin came out on a Saturday which I appreciate the flexibility.

  • Review 162 (2021-09-11 - Rating: 5)

    We were very happy with the installation of our air condition. The team that installed it were very efficient .very polite and easy to work with.

  • Review 163 (2016-05-23 - Rating: 5)

    Overall, Im pleased with the service and the technician. They were very considerate and worked hard to make sure my AC was working. I would recommend them.

  • Review 164 (2019-01-09 - Rating: 5)

    Daniel just serviced my home very willing to share knowledge of system, personable, respectful of my home did a fantastic job. Thank you having such a great employee.

  • Review 165 (2017-06-30 - Rating: 5)

    Of course was in a jam, A/C went out when it was very hot. Was told that someone would be out to the house between 4:00p.m. and 7:00p.m., tech called around 1:00p.m. that he would be there in 30 minutes. Checked out the unit, found the problem and fixed the problem quickly. Whole process could not have been easier. Thanks Blue Star!

  • Review 166 (2021-07-23 - Rating: 5)

    Super professional, great quality of service and great customer services , my experience with airprosusa , my technician Weah Johnson did a great job super informative , on time and very professional, after all the work he explained everything that was wrong with my unit and explained the overall status of my system, I definitely recommend airpros to anyone.

  • Review 167 (2016-03-25 - Rating: 5)

    Richard was our technician, very professional, personable. No pressure. Will use again and would recommend based on my first experience.

  • Review 168 (2018-06-21 - Rating: 5)

    Same day response and Justin fixed my AC very quick at a good price. Will definitely use Blue Star again.

  • Review 169 (2016-10-14 - Rating: 5)

    I recently purchased a 20 seer system form blue stair and I love it!! Carlos my technician is great.. very happy with my purchase..