Dallas Plumbing & Air Conditioning

Photo of Dallas Plumbing & Air Conditioning

Located in Houston, Texas

Address: 624 Krona Dr Suite 120, Plano, TX 75074, United States

Phone: +1 469-200-2724

Rating: 4.5

Services

  • On-site services

Categories

  • Air conditioning contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2025-02-04 - Rating: 5)

    Excellent and quick service. Giovanni was very professional and provided me with helpful information about my house that I did not know.Gray and his team did an excellent job cleaning my ducts! Thanks for your expertise!

  • Review 2 (2024-11-27 - Rating: 5)

    I want to share our positive experience with Dallas Plumbing. The team, consisting of Walter, Chase, and Aaron, took the time to educate us about a problematic installation we had from another company. They provided valuable information and worked with us to develop a strategic plan for resolving the issues. Their diligent efforts were commendable, and we are grateful to everyone involved.

  • Review 3 (2025-01-07 - Rating: 5)

    Received a maintenance check up on my two Air handling units by Giovanni. He was very courteous, thorough, and explained everything in detail. Love the service!

  • Review 4 (2024-05-21 - Rating: 5)

    I always dread when something needs to be done around the house as things run amuck within short order and I am completely naive thinking everyones word is their bond. Our water heater breathed its last and after some research I scheduled Dallas Plumbing to come out. The coat for replacement seemed very high but the reviews were very good so we decided to go ahead. And then the project began going sideways for some very unforeseen reason and I started to worry. And Dallas Plumbing came through 180%. The follow up and additional work necessary was totally handled under the original verbal understanding. I was absolutely amazed and relieved. If you know nothing about plumbing, you want this company. If you know everything about plumbing, you want this company. It may be a big company but the customer service and care and integrity is absolutely small town and personable. The last of the work agreement was completed by Cameron Owen and David Mullen. They put in a gas line to the kitchen, and again unforeseen problems. They carefully went about things in a way that demonstrated expertise and creativity, and everything was finished in remarkable time. I am very thankful we decided to go with this company.

  • Review 5 (2025-02-21 - Rating: 5)

    Dylan did a great job of analyzing where our water leaks came from, what solutions would fix the problem, how much it would cost and then professionally solved everything to our satisfaction.

  • Review 6 (2024-08-10 - Rating: 5)

    Recently had a water heater go out. I called Dallas Plumbing and they had someone out to check it within 2 hours and replaced it the same day. The guys took away the old one and cleaned up after themselves. I highly recommend this company.

  • Review 7 (2024-05-23 - Rating: 5)

    We’ve used them a few times now and have been happy with their service each and every time. It has been easy to schedule an appointment even on short notice, and the work has been above expectation every time. They were recommended to me from a neighbor and I would recommend them to others as well.

  • Review 8 (2024-05-30 - Rating: 5)

    Matthew was pleasant and enthusiastic. He clearly explained actions needed, possible future results, costs. Made sure I understood and agreed before he continued. Presented options for future needs, but NO pressure tactics. Offered a service plan which will save money on planned updates.

  • Review 9 (2024-06-27 - Rating: 5)

    Technician Christian Ortega was a true professional and served us well and placed your company in good representation. I will request him again and call your company agian. I was truly impressed with him and give him an A-1 rating!

  • Review 10 (2025-01-03 - Rating: 5)

    Was a helpful visit.Quick, informative, and was seriously grateful to have contacted this company first.Thanks

  • Review 11 (2024-07-18 - Rating: 5)

    Jay was polite, efficient and answered all my questions. He made me feel really comfortable. Hope I can have him every time!

  • Review 12 (2024-06-13 - Rating: 5)

    I had a great experience with Dallas Plumbing, and I plan to use them again...the service gentleman was outstanding..and he put up with things that did not have easy access. Thank you!

  • Review 13 (2023-04-10 - Rating: 5)

    The technician was outstanding.. He knew what he was doing and explaining every step to the end… he did everything what they had advertised …thanks

  • Review 14 (2021-07-29 - Rating: 5)

    I had an issue on a Saturday night that was not taken care of by a previous AC company. I called AirPros on Sunday and the lady on the phone was so nice. She squeezed me in first thing Monday morning. Come Monday morning, Sean called me (and I got a text) when he was on his way. Once he got here, he was so nice and understanding. It was such a relief. He took a look at my unit and provided me with options on how I could proceed. We talked about them and never once did I feel pressured to go with the more expensive options. We settled on replacing my evaporator coil and outside unit. Andrew and his partner Jose were out the very next day and had the job done in about 4-5 hours. Andrew was the nicest guy, and his partner Jose was also so nice as well. When they were done they made sure everything was working and cooling properly, and they swept up the garage. I did have an issue with payment. They couldn’t get my credit card to go through using their tablet, so they had to call the office. The lady on the phone accidentally ran my card for more than she needed to. I paid 50% on Monday for the job and they were only supposed to collect the other 50% on Tuesday when they finished. On Tuesday they lady in the office accidentally ran my card for 100% of the cost. I called once I found out and a manager called me back and told me they were on top of the issue and were so sorry that happened (good thing I used a credit card). They are in the process of refunding my card. That’s the only hiccup I have had, but it is getting taken care of. So I would just say to double check the cost that they are running your card for if they have to call it in. Other than that, great experience. I would recommend these guys!

  • Review 15 (2023-04-10 - Rating: 5)

    Called first thing this morning and they scheduled me for an appointment at 1:00pm. 30 minutes later they called and said they had an opening and asked if they could send someone out. . Michael showed up and was friendly, professional, and very informative. I’d highly recommend him in the future.

  • Review 16 (2024-01-23 - Rating: 5)

    Dallas Plumbing sent out one of their experienced & professional Plumbers: Mike Wheeler. Mr. Wheeler checked the bathroom, Bedroom, Hall Way inside the House. Outside he checked Hose, Walkway and showed me out front by the MailBox ; The Water Meter. The Meter showed no Water Leaking. The Problem with the Water in the House was diagnosed from the Roof. The Water was running down the Wall between the BedRoom & Bathroom into the Hall, Bedroom & BathRoom. If I have anymore Water in the House ; I will call a Roofer.Thanks to Mr. Wheeler, no Holes where knock out of the Walls in the House. He is a True Professional.

  • Review 17 (2021-12-16 - Rating: 5)

    They were all very informative and thorough. Job well done! Weah, Alan, and Andrew all came out on different days initial service call, estimate for new units, and lastly installation of new units. The work was done in a timely manner, they were all very polite, professional, informative, and just awesome! I wont use anyone else for my hvac needs!

  • Review 18 (2021-04-14 - Rating: 5)

    This is not my first experience with service from the Air Pros team. I maintain a twice annual maintenance contract with them to ensure that my equipment is kept in tip-top condition & that any little problems are caught & corrected before they become big headaches. Such was the case today. My service tech, Krangcha Alley, caught a problem with the air flow in my ducts, which havent been cleaned in a long time. He also caught a problem with lower than recommended voltage on a capacitor in the AC condenser unit. It was still in working range but might well have failed on the hottest day of our upcoming summer. We discussed the options for the upkeep & repairs that he recommended & I now have this service scheduled for later this week. His knowledge & ability to find these problems likely has saved me money, discomfort & aggravation in the long run because getting it all fixed now will prevent a system failure during a hot, Texas summer. I depend on Air Pros because I have come to learn that I can trust them & that they will always treat me fairly & with respect.

  • Review 19 (2022-05-11 - Rating: 5)

    Had a new heating and air conditioning system installed 2 years ago by Air Pros, great pricing. They’ve done the summer tune-up and just recently had them put more insulation in attic. I trust this company and there technicians.

  • Review 20 (2021-10-18 - Rating: 4)

    I, previously, had a service completed by Air Pros on 4/5/2021, but they had to return because my unit didnt work after they left on 4/5/2021. Shawn, service manager came out and checked my unit anew. $7,250 later....I ended up getting a new unit. He was here from 10a - 1:31p trying to get things organized with financing. I felt some pressure to get option 1 versus option 2, mainly because I try and discern the level of honesty with service companies. But, they really tried to appease me since my initial experience with them wasnt all that great. I appreciate them for that.4/26/2021Andrew and Roger were fantastic. Efficient. Great communication. Thanks for my Big Blue!!!! 🤪🤪🤪9/4/2021I am disappointed and a bit bewildered. The energy and vigor that the salesman (Shawn) exhibited in getting me to buy with Air Pros isnt the same when my unit stopped working today, after only 4 3/4 months, of installation. My family and I are sitting here with a temperature of 89° inside and 102° outside!!!! R-I-D-I-C-U-L-O-U-S!!!!!! I DO NOT FEEL LIKE A VALUED CUSTOMER. I guess value depreciates IMMEDIATELY after sale?!?! 🤔😏😳9/6/2021 Going into day 3. No AC. No call. No text. No email still from a tech noting ETA. 6 different receptionists indicate that they cant contact a tech directly to check on ETA. Funny...when in the sales process, they could 🤔🤔🤔. Post sales and installation, they only take the calls (messages) and give to a dispatcher. 92° inside all day yesterday. Sent family to a friends. I stayed....JUST IN CASE...a repair tech MIGHT contact me with their ETA...alas....NADA10/07/2021Jose took photos, explained what he did, provided suggestions, and put bleach in the water line thingie. Maintenance service was great. Thanks.10/18/2021I didnt want to be too hasty in writing this review. I wanted to wait until after a few days...I am prepared to share my experience. It took a week for Alan (AirPros) to troubleshoot and finally figure out what was going on with my brand new unit. Mannnnnnnnnnnn, was I getting frustrated!! I am sure both Mr. Martinez and Mr. Ross were flustered as well. It was very hot for myself and my family, especially the children were suffering. Texas heats no joke, but God blessed us with a few cool breezes, fresh rain, and cool evenings. During the day was the worse though.Over the 8 days, I have witnessed Mr. Jose Martinezs and Mr. Alan Ross due diligence and I DO APPRECIATE THEIR EFFORTS from 10/08/2021-10/15/2021. The unit was finally running fine on 10/25/2021. I pray it continues to do so moving forward. Thanks, fellows!! To be continued....

  • Review 21 (2021-08-12 - Rating: 5)

    So very happy with Air Pros! I called them at 2 pm, Weah arrived at 4:30 pm and my AC was back on by 6:30 pm. He even helped re-tape the insulation around the duct work. He was very thorough and I would highly recommend them!

  • Review 22 (2021-05-06 - Rating: 5)

    They were great. It was a follow up call to previous job. Perfectly good explanation of what happened and how it could. Their RotoVac had blasted the ducts from both ends so dust and lint were gone. Dryer kept pointing to a clogged vent. Turns out there was a really old bird’s nest in the duct — too big for the Rotovac to “swallow” so it had just pushed it to the end of the vent where it had to be manually removed, piece by piece. The technicians were observant, focused on problem-solving, and with not a word of complaint about any of that. I really like these guys!

  • Review 23 (2023-10-28 - Rating: 5)

    Check water heater to make sure hot water is available through the house. Mr. Michael Mullen, is knowledgeable and courteous to explain whats wrong and fix it immediately.

  • Review 24 (2021-03-30 - Rating: 5)

    Ralph and Will were great! Very friendly and explained everything they were doing inside and outside. Very professional and felt that my HVAC is in great shape! Will call them again

  • Review 25 (2023-04-07 - Rating: 5)

    Shawn did a wonderful job and helped us stay close to our budget. Highly recommend Shawn for your business.

  • Review 26 (2021-02-25 - Rating: 5)

    This company is hands down one the best companies that Ive dealt with in home repairs. I would recommend them to any and everyone who want professional service with honesty, integrity, and a touch of class.

  • Review 27 (2022-06-28 - Rating: 5)

    Excellent and professional work by Technician Art,he showed me all about my air conditioning system and how to fix the issues with my duct,very thorough and professional

  • Review 28 (2021-04-16 - Rating: 5)

    Since the pan flat installed horizontally leveled, the safety feature kicks in when the water accumulated. Robert fixed it after carefully examined and found issue. Thanks!

  • Review 29 (2021-12-08 - Rating: 5)

    Very courteous and thorough. Explained what was needed by showing me the symptoms. Went over then sent me a full report via email, with quotes for each recommendation.

  • Review 30 (2021-07-09 - Rating: 5)

    Ralph and assistant did an awesome job. Took the time to explain what was done. I will be recommending AirPros to friends a d family

  • Review 31 (2022-09-20 - Rating: 5)

    Phil was very professional. He did an inspection of my system and let me know what work needed to be done and gave me an estimate.

  • Review 32 (2022-06-27 - Rating: 5)

    Art was very positive in listening to our concerns,I’ve been in business all my life and this young man made sure he listened and explained everything he did and why.Thank you

  • Review 33 (2022-09-19 - Rating: 4)

    I was pleased with their work but did not leave me a invoice or copy of the receipt I’m still waiting on someone to email me both

  • Review 34 (2024-05-30 - Rating: 5)

    The service was prompt, courteous and efficient. All my questions were answeredsufficiently.

  • Review 35 (2022-06-06 - Rating: 5)

    I’ve been using them for several years now. They do good work, and their prices are reasonable. I’ll be keeping them.

  • Review 36 (2021-03-25 - Rating: 5)

    Robert was extremely informative and was able to to address all of our questions and concerns. Definitely plan to use this company in the future.

  • Review 37 (2022-06-28 - Rating: 5)

    Art was very knowledgeable and professional,i learned gow to properly maintain my air conditioner

  • Review 38 (2022-07-06 - Rating: 5)

    Chris cleaned out the drain. Had accumulated gel like substance making the water to overflow.Great job.

  • Review 39 (2023-10-26 - Rating: 5)

    Plumbers were helpful and communicative and careful with household items.

  • Review 40 (2023-12-12 - Rating: 5)

    The technician Mr. Sullivan is very good and professional. Thanks!

  • Review 41 (2023-11-20 - Rating: 5)

    Great technician arrived on time and did a good job.

  • Review 42 (2021-07-10 - Rating: 5)

    The Air Pros technicians were very professional and courteous in their job performances.

  • Review 43 (2023-10-27 - Rating: 5)

    On timeRep was professional and performed the work thoroughlyGood experience

  • Review 44 (2023-10-06 - Rating: 5)

    Awesome job. Quick and efficient. Great price

  • Review 45 (2021-10-15 - Rating: 5)

    I have home warranty and will be appealing with them to fix or I may be leaving them.

  • Review 46 (2022-02-01 - Rating: 5)

    Great service and great follow up. Carlos was fantastic- knowledgeable and professional!

  • Review 47 (2021-02-18 - Rating: 5)

    The crew did a great job, very friendly and professional.

  • Review 48 (2023-12-17 - Rating: 5)

    Able to diagnose the problem and quickly resolve. We appreciate it!

  • Review 49 (2021-01-08 - Rating: 5)

    Best Guys in this business, hands down. Point. Blank. Period.

  • Review 50 (2023-11-02 - Rating: 5)

    Taylor was very professional and answered all my questions

  • Review 51 (2022-09-19 - Rating: 5)

    Service was very detailed and informative, professionally done.

  • Review 52 (2021-05-26 - Rating: 5)

    Thet were great not only professional but friendly

  • Review 53 (2023-08-03 - Rating: 5)

    Great place technician very nice

  • Review 54 (2022-06-25 - Rating: 5)

    Contractor was very knowledgeable and professional

  • Review 55 (2023-10-31 - Rating: 5)

    Work performance was excellent.

  • Review 56 (2020-11-05 - Rating: 5)

    Hailey was very professional and knowledgeable.

  • Review 57 (2022-05-09 - Rating: 5)

    Great job. Thanks, Air Pros.

  • Review 58 (2021-04-26 - Rating: 5)

    Always a pleasure to work with them.

  • Review 59 (2021-07-31 - Rating: 5)

    Very professional, to the point, and gives you what you need

  • Review 60 (2021-12-29 - Rating: 5)

    Very professional and detailed inspection

  • Review 61 (2024-04-24 - Rating: 5)

    Everything was O K.

  • Review 62 (2023-05-20 - Rating: 5)

    Adam was amazing!

  • Review 63 (2021-11-08 - Rating: 5)

    Excellent work

  • Review 64 (2021-12-17 - Rating: 4)

    Excellent job

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