Custom Comfort Air

Located in Houston, Texas

Address: 1821 Cottonwood School Rd, Rosenberg, TX 77471, United States

Phone: +1 281-342-2512

Rating: 4.4

Services

Repair services

Photos

Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-10 - Rating: 5)
Custom Comfort has serviced our HVAC system for four years and we have always been very happy with their service. We have a contract for two service calls each year and appreciate the work they do to keep our system running. Our recent visit with Technician Jesus Botello was no different. He was on time, called ahead about 20 minutes before arriving, polite, efficient and careful to do a good job. We will continue to use their services going forward. We Recommend Custom Comfort.

Review 2 (2024-10-14 - Rating: 5)
We had our whole home A/C installed by you guys and it is fantastic. Over the years we have had very small maintenance needs and you always handle it quickly and professionally. We love you guys and would recommend you to any of our family or friends.

Review 3 (2025-02-11 - Rating: 5)
Excellent service from Jesus Botello today. I have been a loyal customer of Custom Comfort for over 25 years. Highly recommend.

Review 4 (2024-09-13 - Rating: 5)
Kyle came today to do the maintenance of our Air conditionning system. He took such a goood care of me. He was very kind, knowledgeable, professional and helful. I asked several questions which he answered. I will ask for Kyle for the next maintenance appointment!

Review 5 (2024-08-02 - Rating: 5)
Custom Comfort did an outstanding job installing our new Lennox HVAC system. Aaron our Sales rep spent a lot of time giving us options and solutions to issues for our HVAC system, and was a pleasure to deal with. The installers led by Luis, Moises and Walter did an excellent job installing the system and new duct work on an extremely hot day. In several rooms they increased the airflow, which improved the comfort level substantially. We are extremely satisfied with a job well done.

Review 6 (2024-06-12 - Rating: 5)
I called early this morning with a request someone to come out and look at my a/c unit, as I noticed it was working just not cooling. I was pleasantly surprised they could come out that day between 10 and 2. Colt, showed up on time and within an hour he had changed out a small part and was so helpful! I recommend this company and especially Colt as reputable and quick to respond and repair!

Review 7 (2024-01-19 - Rating: 5)
I have been a customer of Custom Comfort for over 10 years. They are always responsive, fair and honest. Colt came to service a thermostat outage and explained everything clearly and methodically. He even showed me how to troubleshoot the problem in case it happened again - not looking for another quick buck. Thank you, Colt for your honesty, education and integrity!! And thank you, Custom Comfort for great service and great technicians.

Review 8 (2023-12-29 - Rating: 5)
In 2020 I had Custom Comfort install a new AC for me after my 20 year old system died. I had checked several other companies and decided to go with them through Costcos which also gave me money back. I was glad I picked them. I was happy with the installation and signed up with them for semi annual tuneup which has been excellent. In the summer they found an issue and resolved it very promptly and today I had the winter system check up and they checked the overall system, changed several filters that needed to be changed and answered my questions. I have found them honest and straightforward to deal with. I’d recommend them!

Review 9 (2024-01-26 - Rating: 5)
I have used Custom Comfort for many years, and they have always proven to be very reliable, trustworthy, and fair. We do yearly checkups, and they have done complete system replacements for us. The employees are perhaps the most professional and nicest Ive ever encountered. Ii highly recommend them for your AC and heating needs.

Review 10 (2024-04-04 - Rating: 5)
I highly highly recommend Custom Comfort Air and their line of Lennox products! The level of professionalism Custom Comfort Air gave us when they came out to install our new unit was beyond my expectations! They laid out tarps all along the path to our attic making sure to not leave a trail of dust behind. They answered all our questions and were so knowledgeable!

Review 11 (2024-06-19 - Rating: 5)
Fantastic experience overall from the call to the office to the professional and friendly service from the field tech.Thank you Colt and Shelby. I will continue to do business with Custom Comfort Air.

Review 12 (2024-01-08 - Rating: 5)
Had preventative maintenance heat check up performed by service technician Carson. He was extremely courteous and professional and did a fantastic job. Have been using these guys for years and they have never let me done. Thanks Custom Comfort

Review 13 (2024-02-29 - Rating: 5)
Custom Comfort technicians were on time, friendly and knowledgeable. They completed the work as outlined and explained what was done and how to utilize efficiently the equipment installed and serviced.

Review 14 (2023-05-04 - Rating: 5)
My AC stopped blowing cold air in the evening so I called Custom Comfort the next morning. They had a technician out by 1p that day. Colt was extremely knowledgeable, professional, uniformed, even used paper shoe covers to come in and out of the home! He was not only able to diagnose and repair the problem quickly with parts on the truck but, was able to explain it to me in terms I could understand without talking over my head. He went above and beyond answering all my questions about this repair and what problems may occur with the unit in the future and a bunch of information on where the industry is heading. Custom Comfort meets and exceeds my expectations as an HVAC company.

Review 15 (2024-01-12 - Rating: 5)
Custom Comfort never disappoints! We have had our AC and heat maintenance with them for over 10 years now, and our system works like a champ! I highly recommend them and their service technicians for a professional and extensive service each time

Review 16 (2024-02-14 - Rating: 5)
Excellent sales rep from Bob Wilson. Excellent installation team of 4 guys. Excellent technical support from Colt Brown. Day 2 of new air conditioning install and I could not be happier.

Review 17 (2024-02-22 - Rating: 5)
Aaron is a fantastic sales rep, and worked with us to meet our needs and understand our circumstances. He was great with our dogs too! Excellent quality equipment and installation looks great

Review 18 (2023-05-27 - Rating: 5)
Colt Brown was very knowledgeable about the various choices of units I could choose from to replace the one I had. He answered all my questions and concerns with patience and helped me choose the unit that best suited my needs. Colt has an innate professionalism that is rarely seen anymore. His courteous and prompt attention to my needs led to my decision in choosing Custom Comfort Air.

Review 19 (2023-05-31 - Rating: 5)
Great people, fast service, honest professionals. Colt quickly diagnosed the problem and provided recommendations for the unit. He explained each option for us. The quality of service goes above others. We replaced the unit with a more efficient system. The installers, Moasis and Lewis were professional and efficient in their work. The unit was up and running in a timely manner. I would recommend this company to anyone who is in need of HVAC service.

Review 20 (2024-01-08 - Rating: 5)
Carson came on time, was very respectful and got right to work. I have been a customer for about 35 years now. All the workers that have come over the years have been very respectful and courteous.Be sure to ask if Carson is available.Thank YouRankin Bowen

Review 21 (2024-02-23 - Rating: 5)
Great customer service. We have used their service for many years. The technician Jesus B. was very professional and informative. Custom Comfort always does a great job!

Review 22 (2020-12-03 - Rating: 5)
I have used Custom Comfort for roughly 8 years. My first experience with them was to fix a terrible install of two new units by another company. Several companies refused to help me at the time. I have used them since. They have always performed well. The guys sent to me have all been knowledgeable and very professional not to mention very nice and polite. A wonderful young man (Daniel) was here today to do my annual heater inspection. He discovered a small problem that was fixed quickly and easily. I can say with certainty that many companies would have either not discovered it and let the small issue turn into a huge issue later or would have made a big deal about the issue now and would have charged me for a lot of work that was not really necessary. I will also say that my warranty claims over the years have been painless for me. They have handled everything for me. I am pretty sure I will use them for many years to come!

Review 23 (2024-03-04 - Rating: 5)
Technicians were very courteous, polite and detailed on their services recommendations. Ive allowed received excellent service from Comfort Air.

Review 24 (2024-04-02 - Rating: 5)
Appreciate the prompt response from Colt and the gang at Custom Comfort. He was thorough in his explanation of what was wrong with the thermostat and able get it fixed the same day.

Review 25 (2020-12-15 - Rating: 5)
Custom comfort is contracted through Costco, that’s a huge plus. We got two new complete systems through custom comfort- they are amazing! Miguel explained everything and the install crew did an amazing job in only one day! Nichole has been awesome through the paperwork. We recommend them to everyone we know!!

Review 26 (2022-06-14 - Rating: 5)
By far the best AC company in the area. Air conditioner went out at 11 last night, called at 10 AM this morning and they had an amazing Tech here to fix it by 2. Luis was very helpful and knowledgeable - had us back up and running in 45 minutes. Also, price was very reasonable and would pay it again for this type of service! Thank yall!

Review 27 (2022-08-15 - Rating: 5)
About 10 years ago we had a new HVAC installed by Custom Comfort. During the installation, the tech pointed out some mistakes made by the previous installer from another company. Since then weve been using Custom Comfort for our annual check ups. Theyre ALWAYS on time and I never felt like they price gouged me.Just a recent update. As it happens, our a/c stopped cooling right in the middle of August AND on a Sunday. Our unit is now 12 years old. I called Custom Comfort on a Sunday morning with really no hope of them coming out. I left a message. I decided to go out and get a window a/c unit. I just got home from Lowes when I get a call and was told a tech was on his way. Never even opened the new a/c box. In less than an hour and before it got really hot Jesus showed up. The last few times Jesus has come out to do maintenance checks on our a/c. He has always done an excellent job. In less than 30 minutes our a/c was cooling. How about that for service? I know the day is coming to get a new system. As it stands now, I wont even ask for the usual 3 bids. Ill go straight to Custom Comfort.

Review 28 (2020-01-22 - Rating: 5)
We had our furnace quit working on us right as a cold front was about to come in. After calling a couple other companies (who said they couldn’t touch my furnace because it was over 10 years old and that I would just need to get a new one) I called Comfort Air. They were really responsive and professional and had someone come out that day to take a look. Tracey did the actual repair, he was very professional and explained what had happened and what part he would be installing to fix the issue. From start to finish, I think he had it all figured out and the part replaced within an hour. I was super impressed and if I ever need another repair, they will be the first people I call.

Review 29 (2019-10-10 - Rating: 5)
Great experience with this company. Price was competitive and installation of new unit was super professional and fast. If Costco chose Custom Comfort Air you have nothing to worry about. I look forward to a lovely cool house in the summer, and comfy warm house when its cold. Love my new thermostat. Highly recommend. Thanks!

Review 30 (2020-07-01 - Rating: 5)
If you want the job done correctly, go with custom comfort air. I have a unit that I purchased from another company for 11,000. Within 2yrs. We had to have one of their techs come out each summer. This final time our unit went out and the company we got our unit from told us they couldnt get a tech out for a week, keep in mind our unit still has warranty. We called custom comfort, and in 1 day they were able to order the part and install it!! Jesus our tech was very informative and answered all questions we had. I was very impressed by the knowledge he has with units. We are now custom comfort customers!! The other company called, I didnt even bother picking up. Thankyou Custom comfort.

Review 31 (2021-09-02 - Rating: 5)
We have been with Custom Comfort since the Labor Day Floods of 2016. Our AC went out and no one was traveling or working.Custom Comfort got us cooled off and have been maintaining our unit since then. Today Daniel T, was no exception to the level of service we have come to expect from Custom Comfort, small business courtesy with big business professionalism. We are very happy customers.

Review 32 (2021-05-06 - Rating: 5)
The ac was running nonstop and not cooling. I called and the technicians came that evening and said there would be a fee to diagnose but we had just paid $200.00 to have the maintenance and a new thermostat installed because the old one was no longer working. He asked us if we needed more freeon?!! How do I know?! We have been diligent in paying for maintenance done twice a year. Third visit the technicians left the outside air conditioner sitting crooked on the slab. The phone applications for the thermostat no longer works. We were charged $700.00 for the repair. Supposedly this was under warranty. They said the $700.00 was for freeon!!!! Must be some pretty expensive freeon. I had also asked the representative on the phone for a call back from the owner and she said they would call me that evening, Im still waiting!! Needless to say, we do not feel valued and are not happy Custom Comfort customers.5/6/21 - the owner called me and sent a technician out. The thermostat started working 2 days ago. Colt came out and made adjustments and offered 1 year of Gold Service agreement. We are very pleased with the promptness and professionalism of the company taking care of our problem. Colt said the owner is waiting for a reply from Lennox about our $700.00 fee. Overall, we would definitely recommend using Custom Comfort for all of our HVAC future needs. We just recently had them to install a split system for our garage/mancave and were very pleased.Thank you

Review 33 (2021-02-24 - Rating: 5)
Technician Edwin Cruz was on time for our annual A/C routine maintenance for our home. Mr. Cruz was very professional and had all the appropriate personal protective equipment not only to do the routine maintenance and for COVID protocol. Mr. Cruz was able to answer our questions that we had and make cost effective recommendations that we accepted. We felt his service was thorough and did not rush the job. He spent almost three hours in checking all points on our system. We were very pleased with the service Mr Cruz provided.

Review 34 (2024-10-04 - Rating: 5)
I love 💗 every thing about this business! Colt Brown and his team went above and beyond any thing ❤️ that I could have ever imagined in my mind! This is the best dealings that I have ever had with any business! I wish I could have given them ten 🤩 stars!

Review 35 (2021-02-14 - Rating: 5)
Custom Comfort does good work: scheduling, arriving within agreed time window, calling you when in transit to your location with an estimated arrival time, and carrying out the work.Yesterdays work was a winter heating systems check under the Gold Club Membership. The Tech (Edwin) took about an hour checking out the system, correcting a couple minor issues, making a couple of observations/recommendations. Professional and helpful. Nice job.

Review 36 (2024-08-22 - Rating: 5)
Jesus serviced our unit today. He was very helpful and informative. Would prefer him in the future.

Review 37 (2015-05-19 - Rating: 5)
I have used this company since 2008 when Hurricane IKE hit in Galveston. I live in Rosenberg and the weather knocked out my electricity for two weeks due to a down wire. I contacted one of the big name companies out of Sugar land/Houston area and they told me my system was dead and I would need it replaced for a tune of approx. 8K. I contacted Custom Comfort for a 2nd opinion and the tech was able to replace a part and it only cost me $200.00. I joined their Gold club and have not once regretted it. They come check my unit twice a year and every single person I deal with from Heather and Michelle in the office to Trevor, Terry and now a new member, Tyler that come out to the house to check the unit all have been very polite, honest and truly do care about their customers. My unit is 15+ years old and went out last night. They were here this morning and I am getting a new system tomorrow. Thank you Custom Comfort Air!!!Jeanette R.

Review 38 (2019-07-03 - Rating: 5)
Highly recommend Custom Comfort Air! We had obtained three bids for replacing our 4 ton unit and they were the most comprehensive and reasonable. The technician Terry was very polite and knowledgeable. Enjoying our new system this summer!

Review 39 (2019-04-30 - Rating: 5)
Awesome company to do business with. Our salesman Tyler explained the options and benefits of Lennox, Custom Comfort Air, and model choices to consider. Installation was available within a few days, the install crew was on time and professional. When finished the install crew explained all of their work, basic operations, provided necessary paperwork, and left all areas clean. The new system is exceeding our expectations.

Review 40 (2022-02-17 - Rating: 5)
I have had the pleasure of working with CCA on 2 installations and can tell you that they have an excellent staff from reception to technicians! I would not hesitate to recommend them to others for work on their homes and look forward to working with them again in the future! Thanks again Nicole, Whitney, and Colt.

Review 41 (2015-03-19 - Rating: 5)
Sometimes we make mistakes and allow it to define us. When you run a business and you make a mistake what defines you is what you do to make it right. With that said I want to give props to a local company in Rosenberg. Custom Comfort sent out a tech last week that I thought could have been more thorough. When I called to voice my displeasure the owner Richard spoke to me and apologized. I also received a small discount on the work performed. Its not the discount that impressed me the most. What impressed me is that Richard drove to my house, introduced himself to me, shook my hand and apologized to me face to face. Props are deserved and given. To be clear Custom Comfort has always done a good, solid job for me over the years. I have always found them professional and knowledgeable and my experience last week compared to getting a slow waiter at your favorite restaurant. It was nothing that would keep me from going back. I highly recommend Custom Comfort.

Review 42 (2014-12-10 - Rating: 5)
I have been so pleased with the services provided by this professionally ran company!! Their staff are so honest, hardworking and bright!! I first using them about 7 yrs ago when they replaced both my units. Their latest addition to the staff (that I have meet anyway), David is so very bright and did a great job troubleshooting and repairing my drain pan problem. I will request him every time!

Review 43 (2019-02-28 - Rating: 5)
Custom Comfort is #1 in my books. They always send knowledgeable, friendly technicians out for service. One of my favorites is Colt. He is easy to talk to and explained things in lay terms for me drawing pics to explain everything. He’s definitely a keeper!

Review 44 (2017-11-27 - Rating: 5)
Our furnace broke down and another company told us it required a total replacement. We called custom comfort to quote a new system and they ended up repairing our furnace with an inexpensive new part. Needless to say we will be using custom comfort air from now on! Thanks to Aaron and the rest of the team there, we had a warm house for Thanksgiving.

Review 45 (2019-03-06 - Rating: 5)
Colt the technician came for diagnostics yesterday. Very courteous and professional. They got the motor ordered and kept me informed about it. Today Colt came back and fixed it and now I have heater for this cold day with high 46 low 35.

Review 46 (2017-04-28 - Rating: 5)
My wife and I have been customers of Custom Comfort for years. We recently had a problem with a blower motor which was very hard to diagnose and correct. The employees of Custom Comfort worked diligently to get this resolved. I would like to especially thank Terry who pieced many bits of information together to determine what the exact problem was and to get it fixed. This was no simple task and I could not have been more impressed with Terrys knowledge and ability to figure out the problem. Many thanks from my wife and myself. We hope to be customers of Custom Comfort for many years to come.

Review 47 (2023-12-11 - Rating: 5)
Called for heater service but when Colt arrived the heater worked again. He explained thoroughly possible causes.Good service.

Review 48 (2021-02-03 - Rating: 5)
We recently had Custom Comfort Air replace our older Lennox unit with a new Lennox A/C & Heating system. From the time of initial contact to the installation, they have been very professional, friendly and polite in our dealings. The installation team was on time, careful in our home and did a great job.Thanks to the owners and their staff for their help. They delivered!D. S.

Review 49 (2022-06-17 - Rating: 5)
We were very happy dealing with Custom Comfort Air. They were easy to deal with, professional, and have exceptional products. They worked around our schedule and were on time and cheerful

Review 50 (2017-02-16 - Rating: 5)
My central unit stopped working Wednesday morning and I was ableto schedule a service call the same day.I was impressed with the technician, Terry. He is knowledgeable, personable, and went right to work locating the problem with theunit.The office staff is also always friendly and helpful.

Review 51 (2020-08-13 - Rating: 5)
Custom Comfort replaced my 18-yr old malfunctioning HVAC system with new, efficient Lenox equipment. Everything went well except we experienced continuing high humidity, near 70%. Their techs came and did repair or adjustment work, but the problem persisted. But, they did not discourage us to call and call we did. Again, the tech Tracy Apker arrived, apologized for the incontinence and wen to work. And SOLVED THE PROBLEM! Now the humidity is at a desirable level of 50+/- 3 % level. Climate in the home is now comfortable.Machines fail sometimes, but what the dealer does to fix the issues differentiates between good and bad service. This dealer did a super follow up job and solved the problem.

Review 52 (2020-05-15 - Rating: 5)
The installation crew was very professional and personable. The installation of our new system was the best residential system that I have seen. Terry sold us the system and came out the week after installation to tweek the system, do another check and give us a few tips about the system.

Review 53 (2024-01-23 - Rating: 5)
Custom Comfort Air does excellent work. They are dependable, easy to work with, and respectful of your time. Highly recommend!

Review 54 (2024-01-10 - Rating: 5)
Always have someone knowledgable, helpful and polite come out to service me- timeframe is usually reasonable- price is fair. Carson is a great serviceman!

Review 55 (2020-02-13 - Rating: 5)
Waldir from Custom Comfort Air did a great job on routine maintenance of my Lennox A/C & heating system today. He arrived on time, did a through job, with no problems found. Im a happy customer.

Review 56 (2019-04-02 - Rating: 5)
Colt was on time and prompt with his work. Explained all work which was being done clearly and easy to understand. Different options were offered and clearly explained. When work was done he went through all the completed services and left the worksite clean. Colt was greatly helpful and would highly recommend his work.

Review 57 (2014-12-03 - Rating: 5)
Thank you so much Terry for your work here today. Not often you run into a technician who volunteers to do an extra job on a call. I have done business with Custom Comfort for about 35 years and you are one of the very nicest. You have certainly paid it forward today. Your employer should be very proud of you.

Review 58 (2019-11-06 - Rating: 5)
Our AC Unit broke and called Custom Comfort Air got a technician the same day and installed my new unit the next day.Great service and professional technicians, I strongly recommend Custom Comfort Air, very happy with their services.

Review 59 (2024-08-26 - Rating: 5)
Josh H was amazing, on time and so well mannered! Thank you for being amazing!

Review 60 (2020-02-22 - Rating: 5)
I recently purchased a new A/C Unit through COSTCO. Custom Comfort Airdid the installation, the crew arrived on time and they were very professional,and I definitely would use this company again.

Review 61 (2021-02-04 - Rating: 5)
I would like to thank technician Edwin Cruz for his work. He was on time and very professional. He took care to keep the work area clean. He wore his facemask at all times. He was very knowledgeable and gave me a couple of suggestions to keep our system functioning properly.

Review 62 (2023-07-15 - Rating: 5)
Johnny came to do the annual tuning of our HVAC. I found him very competent and extremely polite. He inspired me confidence.

Review 63 (2021-02-11 - Rating: 5)
Called out mid morning and technician was at residence around 2:30 PM. We talked about the problem and the tech had the heating unit issue diagnosed and correct in less than 45 minutes.Tech was friendly and explained in detail the issue and the solution.Job well done.

Review 64 (2018-04-26 - Rating: 5)
I called and spoke to Terry today when my air conditioning stopped working. I tried everything and couldnt figure out the problem. Terry was able to walk me through the whole thing over the phone and II now have air conditioning again! Amazing customer service and he really knew what he was doing.

Review 65 (2018-08-09 - Rating: 5)
Recently had terrible rip off experiences totally over 1000 dollars that still resulted in a broken home air conditioning HVAC.Needing a whole home replacement is never easy and finacially draining and painful. These folks from Aaron in the field to.Nicole in the office to the installers redeemed my lack of faith in the industry as a whole. Professional, kind, empathetic and courteous doesnt begin to tell the story of how.wonderful a panful experiencr can be. This is the one and only company that you should ever deal with when repairing are replacing your HVAC!

Review 66 (2024-08-27 - Rating: 5)
Thank you Joshua H! My grandmother was happy with your service and professionalism

Review 67 (2020-05-23 - Rating: 5)
Our Trane heat pump compressor fan went out only one month after the warranty expired. It is expensive and would have cost ~900 to replace it - just the fan! Tracy determined that the existing Trane airhandler was compatible with a Lennox 2 stage compressor unit so we just replaced the entire unit which saved us about 7000 compared to the cost of a new system. The Lennox compressor is much, much quieter even on the high stage than the Trane one stage compressor. Were not that impressed with Trane equipment, but very impressed with the Lennox.

Review 68 (2019-03-18 - Rating: 5)
Colt is extremely knowledgeable. Patient & takes time to explain. Does a great job, clean understanding. Deserve a 10 star rating.. Robert Zapata

Review 69 (2021-02-12 - Rating: 5)
Edwin Cruz of Custom Air performed maintenance on our system on the 10th of February and was very thorough in his work. He was prompt and courteous and I appreciate his dedication to the work.

Review 70 (2021-04-16 - Rating: 5)
We have used Custom Comfort Air for over 20 years! Started way back when Ray owned the company and continued onward...satisfied customer!

Review 71 (2019-10-24 - Rating: 5)
Awesome all around. Excellent salesman in Tyler Baldwin and excellent installation crew. Couldnt have asked for a better experience. Grateful and happy customers here!

Review 72 (2019-03-13 - Rating: 4)
Technician was timely, helpful and extremely knowledgeable. Checked all aspects of the AC system before making a diagnosis. The qaulity of the service was good and I would recommend to others.

Review 73 (2023-04-29 - Rating: 5)
Unit was not working properly so Colt Brown came and checked it out and did a bypass on it and gave us information on a new unit so we went ahead and got approved for a new unit and it was installed the following week

Review 74 (2024-01-05 - Rating: 5)
Always great service, friendly staff, and very helpful. If you enjoy great service, Custom Comfort Air is the place to go!

Review 75 (2024-01-11 - Rating: 5)
Always satisfied with their work. Knowledgeable, efficient, and courteous. I highly recommend them.

Review 76 (2021-12-09 - Rating: 5)
Very professional and very timely! Arrived when they said and took care of everything! Explained how to use new system and left our home clean!Thanks again!

Review 77 (2019-02-19 - Rating: 5)
We’ve been using Custom Comfort Air for years. We are always happy with their work. Highly recommend!

Review 78 (2024-01-09 - Rating: 5)
Technician was very thorough while doing our furnace inspection.

Review 79 (2017-02-16 - Rating: 5)
The crew they sent was polite and professional.. completed the job in 1 day and left the area cleaner than when they started.. everyone in the office is also polite and professional and always focused on the customer .. i would recommend this company to anyone .. Thank You all so much

Review 80 (2022-07-06 - Rating: 5)
Luis.... installed the a/c attic motor professionally and provided great maintenance advice .Thanks for a job well done,Louis Holub

Review 81 (2018-03-21 - Rating: 5)
Very detailed, very professional, turn up when they say they will, courteous, efficient and flexible. A/c was up and running ahead of scheduled time.Highly recommended.

Review 82 (2020-02-06 - Rating: 5)
The service representative arrived at the scheduled time, quickly completed the work, was very knowledgeable and answered all of questions in a courteous and professional manner.

Review 83 (2019-02-07 - Rating: 5)
A very respectable company. I found the staff very professional and easy to work with. I recommend them to anyone who needs quick and reliable service.

Review 84 (2017-05-10 - Rating: 5)
Love, love, love this company. They are very professional and knowledgeable. Everything was thoroughly explained. Your home is left nice and clean.

Review 85 (2019-02-14 - Rating: 5)
Jesus was on time and very courteous. He did an amazing job replacing a part on our AC unit

Review 86 (2024-01-18 - Rating: 5)
Technician is friendly, customer oriented. good job.

Review 87 (2019-02-07 - Rating: 5)
We’ve been using Custom Comfir Air for years and would highly recommend them. Best service in town ! I would not use any other company.

Review 88 (2021-03-30 - Rating: 5)
EDWIN DID A VERY THOROUGH JOB INSPECTING MY PACKAGE UNIT. HE ALSO TESTED FOR CARBON MONOXIDE EMISSIONS INSIDE THE HOUSE AS THE HEATER WAS RUNNING! I WAS VERY SATISFIED WITH THE SERVICE! THANK YOU!

Review 89 (2024-01-11 - Rating: 5)
Jesus was amazing and as usual Custom Comfort goes above and beyond.

Review 90 (2024-01-17 - Rating: 5)
Excellent serviceHe was on time and phoned aheadVery professional

Review 91 (2022-10-04 - Rating: 5)
Hello. Thank you for the AC fix. The smell is gone and everything seems good :) I will recommend your company to anybody who needs A/C

Review 92 (2019-03-08 - Rating: 5)
Colt was our technician and he was fantastic! Explained everything to me each step of the way!

Review 93 (2024-02-13 - Rating: 5)
Colt was thorough and helpful in answering questions.

Review 94 (2019-02-27 - Rating: 5)
Excellent service. Very thorough and neat. Used them for years and wont change.GREAT EMLOYEES!

Review 95 (2020-10-24 - Rating: 5)
Very professional! They replaced our entire unit and did a fantastic job!

Review 96 (2022-03-16 - Rating: 5)
Excellent, twice yearly service....no problems. Engineer braved the excitement of our new 😸 😸

Review 97 (2019-03-08 - Rating: 5)
The tech was very thorough and courteous. I would highly recommend the service.

Review 98 (2024-02-02 - Rating: 5)
Always friendly and on time with quality service!

Review 99 (2021-02-19 - Rating: 5)
Colt responded during deep freeze period and was on time!

Review 100 (2014-12-01 - Rating: 5)
These are some of the nicest people ive ever had in my home.

Review 101 (2020-02-29 - Rating: 5)
Terry was great! Punctual, courteous, helpful and very kind. Highly recommended.

Review 102 (2020-06-24 - Rating: 5)
They did very complete work and have been responsive when weve had questions. I would highly recommend!

Review 103 (2019-04-03 - Rating: 5)
Excellent service call by Colt and did more than expected. He explained everything to usthat was performed and cleaned both systems . Many thanks.