Cristal Air Heating & Air Conditioning LLP

Located in Houston,

Address: , , ,

Phone: +1 512-993-7232

Rating: 4.9

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Latest AC Repair Services in Houston

Comments

Review 1 (2024-10-05 - Rating: 5)
Cristal Air Heating and Air Conditioning was everything that I expected and more.Rodrigo came to my home within two hours of my initial call. He checked out the system and diagnosed the problem quickly. In two days, Rodrigo and his team removedour old unit (evap coil, furnace, condenser) and installed a new ones. The team was on time, reliable, timely, cleaned up the work area and so respectful. I feel very grateful for this company taking care of us with honesty and respect. I would not hesitate reaching out to them again. I recommend you give them a call if you are ever in need. You wont be disappointed!,

Review 2 (2024-10-14 - Rating: 5)
At a time when I needed help the most Cristal Air was the ONLY company willing to help me. They did excellent work, they have supported me when I needed it, and they are just really good people. They are the only company I will recommend when asked.

Review 3 (2024-12-11 - Rating: 5)
Rod and his team are exceptional. We are repeat customers and both times they were able to address our needs same day. His communication is quick and his prices are fair. We appreciate them taking care of us and I am always relieved when we can get quick turnaround times and professional responses. Thanks Rod and team for making a headache situation seem less stressful.

Review 4 (2024-05-22 - Rating: 5)
Highly recommended! I’ve had Cristal Air come out on 3 occasions (home and commercial). The customer service and service itself is exceptional.They have been able to get my AC’s up and running same day every single time.

Review 5 (2023-07-27 - Rating: 5)
HIGHLY recommending Cristal Air for HVAC repair/replacement!!! I was in a tough situation where my evaporator coil was on a 30-day back order with another company. A friend put me in touch with Cristal Air who was able to get the part and repair it the next morning. Their professionalism, response time, education about my system was 5 STAR service.Appreciative of the INCREDIBLE SERVICE by Rodrigo and the Cristal Air team!

Review 6 (2020-08-28 - Rating: 5)
I was in need of an emergency HVAC repair and Cristal Air was highly recommended by a friend. I called in the morning and they promptly responded and was working on the issue within the hour. I was extremely pleased with the level of professionalism, communication and loved how personable they were. It was nice to experience a local business that offered competitive rates and warranteed their work. I would recommend them to all my family and friends and will certainly be a repeat customer!Art

Review 7 (2023-08-17 - Rating: 5)
Everyone, if you’re looking for a great AC company you must call them now! They responded to my request quickly and were very profesional and knowledgeable. In less than 24 hours they were at my house and were able to fix my AC same day! They were great to work with and AMAZING crew.Call them now!

Review 8 (2023-08-25 - Rating: 5)
I got home from work to a broken AC, I automatically panicked with this 104• hot weather. I called Cristal AC and they came out within 20 minutes, mind me I live a little far out. I had my AC fixed right away, they even explained everything I should be doing moving forward to prevent this from happening again. With this weather I’m going to go ahead and say they are lifesavers. Highly recommend ✋

Review 9 (2020-09-04 - Rating: 5)
Rodrigo is a class act of professionalism. I was recommended his company by a friend and he didn’t disappoint. He was extremely communicative and went out of his way to service my unit same day. He was also very clear about how much all the parts cost which made me feel assured that I wasn’t being over charged. I would advise him to anyone needing HVAC help!

Review 10 (2020-06-14 - Rating: 5)
I needed a new HVAC system and I choose Cristal Air and I am very happy with my decision. Rodrigo was very professional and easy to work with. He was respectful and diligent in the work, he was thorough and didnt take shortcuts during the work. I definitely will recommend him to my family/friends if they ever have HVAC issues.

Review 11 (2022-02-28 - Rating: 5)
Rodrigo and his team are so professional, knowledgeable, and friendly. They installed a new HVAC unit for us last week. Rodrigo was very responsive from the moment we reached out for a quote. His pricing is fair, and he doesn’t try to over sale. He scheduled us very quickly, which we appreciated since we were in the cold without a working heater. They arrived on time and finished the job within 5 hours. Quality work! We definitely recommend them and will use them again.

Review 12 (2021-04-10 - Rating: 5)
My experience with Cristal Air Heating & Air Conditioning LLP was very delightful. They really are a reliable and professional company. Not only do they provide great service they have great communication which is vital on Texas summer hot days. I’m very pleased with they service and cost effective prices that won’t break a budget. I highly recommend to give a call for any air conditioning/ heater needs.

Review 13 (2020-06-29 - Rating: 5)
I contacted Cristal as I was having issues with my AC blower not activating. They were very responsive in sending someone out and Rodrigo was extremely professional and informative. He helped me understand what the issue was and kept me informed as he was doing the repair work. Now the system is back to working as expected. Highly recommend!!!

Review 14 (2022-01-28 - Rating: 5)
Very responsive, prompt and professional. Very good prices and value. Rod was referred to me by a friend who had hired him to do some HVAC work before. He took his time and thoroughly examined my system and showed me what he was looking at and explained to me what his findings were. It ended up that there was really nothing wrong with my system and it was functioning properly. He stayed and monitored the system for quite a while to be sure everything was working well. I had another company come out to look at it the day before. They looked at it for about 60 seconds and told me that only half of my heat strips were working and it was going to cost me a lot of money to fix it. Then they tried to scare me into buying a whole new HVAC system from them. And this was a company I’ve been doing business with for many years.Rod showed me that everything was working fine with the system and the heat strips. My thermostat is very old and *might* need to be replaced but for now everything is fine. The company that was going to charge me a lot of money for work that didn’t even need to be done is Strand Brothers Service Experts. Do not use them. They are dishonest and only try to sell you stuff. I’m glad I listened to my gut and got a 2nd opinion. This is not the first time something like this has happened with Strand Brothers so I will not be doing business with them anymore. Rod with Cristal Air Heating and Air Conditioning is great. Five stars.

Review 15 (2020-08-18 - Rating: 5)
Rodrigo went out of his way to service our busted unit last minute on his way home! I called a few bigger places first and they wouldnt work with me to get anyone out until days later. Very professional and competent. Will definitely be using them for all our HVAC needs.

Review 16 (2020-10-23 - Rating: 5)
Having your AC go out in Texas is a nightmare, not just because you get stuck in the terrible heat, but because (as I found out) there are lots of HVAC service companies that will come to your place and try to sell you things you dont need.I have used Cristal Air twice now.The first time, I had my AC go out, and the first 3 companies I called all came out and tried to upsell me a brand new HVAC system for thousands of dollars. It was only until I called these guys did my problem get solved -- and for like for a $30 part.The second time, my AC had a leak in the coil. Cristal air had my leak detected and fixed within a day, and for a terrific price. Not only that, but I had a empty old water heater laying on the floor of my attic, and after they completed the job, they asked me if it would be helpful for them to remove and discard it - as it had been laying on it side, rusting and just taking up space.WHAT?!What type of company goes that out of their way to help like this?Not only was I happy my HVAC was cooling my house, but also that my rusty old water heater from 2012 was gone from my attic!A headache that I procrastinating fixing for years was resolved by a visit from Cristal Air!I was expecting high quality service -- but not THAT high level!I dont write many reviews, but I wish I found these guys first, so Im writing this in hopes I save you the hours I wasted with other (not 100% honest) companies. Amazing service, great prices and an honest approach. You cant go wrong calling Cristal Air

Review 17 (2022-09-29 - Rating: 5)
I give Cristal Air 2 thumps up. Theyre very professional, friendly, and most of all their work is outstanding. Completed work on time and now my AC is blowing out Cristal Air. I highly recommend them.

Review 18 (2020-06-04 - Rating: 5)
My AC stopped cooling, and Rodrigo was able to come out the same day. He was very knowledgeable, great at explaining the problem and solution, and repaired it quickly at a reasonable price. Very positive experience all around!

Review 19 (2022-06-07 - Rating: 5)
This is the best in Austin. Not being familiar with AC services, it was by luck that if found them. Rodrigro installed my ac unit and every seasson I call them for a preventative check up. So very professional and bursting with knowledge !!Rates are so reasonable. On top of it all , his team out serves everyone in customer service. He is so kind. There is no better A/C company in Austin

Review 20 (2023-02-24 - Rating: 5)
We call Cristal air, they send someone right away there súper profesional and know what they do, Rodrigo install my ecobee smart thermostat and he explained everything so well, Iam in love with it. Highly recommend Cristal Air!

Review 21 (2021-02-24 - Rating: 5)
Excellent communication, professionalism, and craftsmanship.Very competitive pricing as well.I highly recommend Rodrigo and his team for all HVAC.I will be using Cristal air for all of my HVAC need!

Review 22 (2022-05-09 - Rating: 5)
A/C went out on the hottest day of the year. Called multiple companies and could not get confirmed appointments and was sitting in queues with automated questions, only to not be called back later.I called Cristal Air Heating & Air Conditioning.Within hours, technicians were at my house to evaluate and resolve my A/C problems.Extremely professional, courteous, and descriptive about the repair that was required.I hope my A/C doesn’t fail again, but I will always be a customer due to the customer experience and commitment to scheduling and delivery provided by Cristal Air Heating & Air Conditioning.

Review 23 (2023-11-09 - Rating: 5)
Cristal air came right when we needed them!! Great, profession, responsive and on time - they fixed my heating element!! Thank you for you service!!

Review 24 (2020-06-29 - Rating: 5)
Service was great! My AC was not blowing that cool air on a hot day. Once I called Cristal Air they came on that same day and fixed my AC, now it’s not hot! Highly recommend this fine establishment 10 out of 10

Review 25 (2020-10-23 - Rating: 5)
Rodrigo and his team installed a mini-split system in or home professionally and without flaw in a timely and efficient manner. I would recommend their services to anyone! This system is amazingly quiet and efficient.

Review 26 (2022-10-16 - Rating: 5)
I got 5 quotes before I went with them. They were on time and compared to the other companies it was a great value. You do get what you pay for, but I couldn’t have asked for better service. I appreciate the honesty and integrity of the company. Thank you!

Review 27 (2023-09-21 - Rating: 5)
Great company with great employees. I have worked with the owners for years and they have always helped out when I have been in an emergency. Highly recommend.

Review 28 (2020-07-18 - Rating: 5)
Rodrigo was a pleasure to deal with. On time and did great work. I’m very happy and will call him again!

Review 29 (2021-07-07 - Rating: 5)
Superb.Arrived at my house about an hour after I called but I would wait for him if I had too.Professional and honest.I appreciate his work so much.

Review 30 (2022-03-13 - Rating: 5)
This company is amazing! They are prompt, professional, and extremely knowledgeable in all things HVAC.

Review 31 (2020-06-12 - Rating: 5)
I’ve used them for several of our projects and are professional and on time with very reasonable rates.

Review 32 (2020-06-10 - Rating: 5)
Amazed with the work performed on my ac unit. I am able to feel the before and after difference!100% recommend them!

Review 33 (2020-06-12 - Rating: 5)
Very professional team! Specialist are knowledgeable and guide you step by step through the entire process. They let you know exactly what to expect. Highly recommend!