Cowboy Cooling of Dallas LLC
Located in Houston,
Address: , , ,
Phone: +1 945-900-5033
Rating: 4.7
Services
- Online estimates
- Appointment required
Categories
- Air conditioning contractor
- Service establishment
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-10-14 - Rating: 5)
On Point Heating and Air have been handling my A/C issues for a couple of years now, and I have been completely satisfied with their work. Their technicians are very professional, and I will recommend them to my family and friends. -
Review 2 (2024-07-21 - Rating: 4)
In May 2024, we decided it was time to replace our aging air conditioning units. The Texas heat was becoming unbearable, and our old units just couldn’t keep up. We hired a reputable company Cowboy Cooling of Dallas LLC to handle the installation of two new AC units, and overall, the experience was quite positive.The installation team arrived promptly and got to work. They were professional and efficient, and by the end of the day, our new AC units were up and running. The difference was immediately noticeable. The new units were incredibly efficient, maintaining the exact temperature we set with remarkable accuracy. The thermostat even had an app that allowed us to control the temperature from our phones, adding a level of convenience we hadn’t experienced before. The units were also impressively quiet, a stark contrast to the noisy old ones we had replaced.However, the installation process wasn’t without its hiccups. At one point, one of the workers accidentally fell through the ceiling, causing significant damage. We were incredibly relieved that he wasn’t hurt—no broken bones or serious injuries. The company was quick to respond, sending someone the very next day to repair the ceiling at no extra charge. Their prompt action and willingness to fix the issue without additional costs left a positive impression on us.Just when we thought everything was settled, we noticed water leaking through the AC vent in our master bedroom about two hours after the installers had left. We called the company, and within 30 minutes, a technician arrived to address the problem. He discovered that the condensation line hadn’t been connected properly and fixed it on the spot. His quick response and expertise reassured us that we had chosen the right company for the job.There was also a mix-up with the thermostat. Initially, the installer had put in a regular thermostat instead of the Wi-Fi-enabled one we had requested. A quick call to the company resolved this issue, and they promptly came back to install the correct thermostat.Despite these initial setbacks, we are extremely satisfied with our new AC units. Two months have passed since the installation, and both units are performing flawlessly. The house stays cool and comfortable, and the convenience of controlling the temperature from our phones has been a game-changer.One of the most pleasant surprises has been the impact on our electric bill. Since getting the new AC units, our electric bill has been nearly half of what it used to be. This significant reduction in energy costs has been a welcome relief, especially during the hot summer months. The efficiency of the new units not only keeps our home comfortable but also helps us save money.In conclusion, while the installation process had its challenges, the company’s prompt and effective responses to each issue demonstrated their commitment to customer satisfaction. Our new AC units are working perfectly, and we couldn’t be happier with the outcome. This experience has reinforced our belief in the importance of choosing a reliable and responsive service provider. The added bonus of reduced energy costs has made this upgrade even more worthwhile. 😃 -
Review 3 (2024-09-18 - Rating: 5)
Cowboy Cooling provided excellent service for our AC! They were prompt, professional, and efficient. They quickly diagnosed the issue and had it running perfectly in no time. We appreciate their expertise and highly recommend them for all your air conditioning needs! -
Review 4 (2024-09-22 - Rating: 5)
100 percent recommend this companyAC went down and they were able to come out and explain everything. Got my ac back up and running same day! -
Review 5 (2024-04-07 - Rating: 5)
We were put in to contact with Cowboy Cooling through our home warranty program when they were sent to inspect a faulty unit in our house. After talking with the representative that came to our house to inspect our unit we decided that it was in our best interest to upgrade to a larger and more efficient unit.Cowboy Cooling made us an offer that we simply could not refuse on a unit that was perfectly sized for our home. The old unit was promptly removed and the new one installed within 48 hours.The whole experience with everyone involved has been great. The inspector was very kind and professional. The install team was all very pleasant to have in our home and later on we had a second crew come out to have a look at something on the unit. They were also a great group of guys and I welcome any one of them back in to my home.I couldnt be happier with the unit I received, the service I received and the money that Cowboy Cooling save my family. I will not say how much it was but I would bet my last penny that no other company out there could come close to touching it.Thanks for everything Cowboy Cooling. -
Review 6 (2024-09-21 - Rating: 5)
Very easy to work with.Had new A/C installed quality.Highly recommend. -
Review 7 (2024-08-29 - Rating: 5)
Very excellent service very professional. Will remed other people to this service. 100% satisfied. What I like they timely also for the heat was unbelieve. I thank Cowboy Air for there service. -
Review 8 (2024-05-03 - Rating: 5)
I had two techs come out. One came and completed a diagnostic yesterday. Very Nice and knowledge .Today Gerardo came to install my thermostat, Gerardo was very Patient and Caring with me. He completed the installation then explained how to operate the thermostat and app.⭐⭐⭐⭐Overall I would recommend. -
Review 9 (2024-06-29 - Rating: 5)
Well let me share with the world how amazing this company is. My daughter was having friends from all parts of Texas to come to the lake House for her birthday. When arriving the A/C was out and over 100° outside check it June 28 2024. Within a couple hours on a Friday evening FIXED!! They saved her birthday weekend. This was such a a kind gesture on a Friday evening, we really cant thank you enough. -
Review 10 (2024-04-18 - Rating: 5)
The technician Gerardo was courteous and knowledgeable, and the problem was diagnosed and fixed in a very short period of time. I would highly recommend Cowboy cooling AC for all your cooling needs. We are very pleased with their service. Thank you l!! -
Review 11 (2024-11-06 - Rating: 5)
Highly recommend this company, Isaac is very friendly and provides excellent service! -
Review 12 (2023-12-12 - Rating: 5)
My 20 year old system finally died. My home warranty company sent Cowboy Cooling to my rescue. They have been wonderful to work with, and the new system is working great. They have been very accommodating and helpful with my schedule as well. Thank you so much for the great service! -
Review 13 (2024-04-19 - Rating: 5)
Cowboy Cooling out to diagnose my AC and found the evaporator coil had a small leak. It was still holding pressure so the home warranty company would only authorize topping off the charge. The coil was very rusted and deteriorated and we had been through this the past two years without getting it replaced. I received a quote to replace both units and I decided to just vote the bullet and do it. Turns out the other unit also had a small leak but was still functioning. They came out the very next day and had both systems replaced in about 7 hours. The crew was very respectful and professional. They didn’t want to stop for lunch so we bought pizzas so they could eat. Great experience and wouldn’t hesitate to do business with again. Now, we’ll explore their maintenance program to keep the systems tip top. -
Review 14 (2024-04-19 - Rating: 5)
Cowboy Cooling is a company I would recommend anyone. Their technician Gerardo was very knowledgeable and helped me better understand how my ac unit works. Very smart and professional. 10/10 service -
Review 15 (2024-03-09 - Rating: 5)
We needed our HVAC replaced. I shopped around for a bit and they offered the best value. Quick answer, speedy scheduling, did the job in half a day. Didn’t try to upsell me or give huge mysterious quotes. No frills professional service. -
Review 16 (2024-05-06 - Rating: 5)
Mike and Mark (I believe) were great! Fast and efficient getting the AC up and running in less than 5 minutes! Great service, friendly and knowledgable! THANK YOU -
Review 17 (2024-04-01 - Rating: 5)
This Company Is More Than Professional, Highly Recommend , My Furnace Went Down & My First Instinct Was To Go To A HVAC Location Went To Locke They Told Me I Had To Be A Contractor To Purchase But One Sweet Young Lady Referred Cowboy Cooling I Called Them Immediately, Guys When I Say My Furnace Got Fixed The Same Day It Went Down, God Is So Good & If I Could Give More That 5 Stars I Would ! -
Review 18 (2024-02-01 - Rating: 5)
Had a problem with my furnace, quit working when temps went below the teens. Home warranty sent Cowboy Cooling (CC) out to deal with problem. They came and patched a 30+ yr old system. Was advised system may not continue to function due to age of my HVAC. Sure enough it quit again. Talked with Michael regarding a replacement. He gave me a great price so I agreed to a new HVAC. Guys came out the next day and installed the new system. While doing checks/tests there was a rubbing in the furnace motor. Tech came back next a m. and replaced the motor and the system is fully functional. All aspects of service provided by CC was great!! Thks CC. -
Review 19 (2024-04-12 - Rating: 5)
Prompt service and reasonable prices. They responded to my issue with care and urgency. I highly recommend for any A/C and heating services. -
Review 20 (2023-08-30 - Rating: 5)
Our a/c broke on a 107 degree day in Texas! Issac came within the hour to come help us. He was professional, caring and was great at communicating with us during the whole process. He helped file a claim with our insurance and was able to get a new compressor under our warranty. His workers that came to install the new parts were punctual, nice and quick. Would recommend everyone to use this company! -
Review 21 (2024-04-17 - Rating: 5)
Michael came here and found the problem real quick. It was the thermostat to the air conditioner and he got it all taken care of for me. I highly recommend Cowboy Cooling of Dallas. -
Review 22 (2023-08-27 - Rating: 5)
Cowboy Cooling of Dallas LLC was dispatched by my homeowners warranty company to patch one of my old AC units. I have two units over 20 years old. Mike represented Cowboy Cooling. He got the approval from the homeowner warranty company to do they repair but recommended a replacement. He was not the first service tech to advice a replacement. There was no pressure from Mike to upsell ... that would not work on me anyway! Mike quoted me a very good price on replacing the unit. I also had my second one replaced since it was the same age. Mike said when they could get the new units installed (8/25/2023) and was there and they delivered what they contracted. The crew doing the installations were professional and mindful not to make a mess of our home. They cleaned up everything and hauled off the old equipment. I am very pleased so far. Thanks Mike and team for the great work! -
Review 23 (2023-08-30 - Rating: 5)
Highly recommend cowboy cooling, My unit went out mid day, called the company someone was here within an hour. Isaac Jensen was very professional to work with and solved the issue same day. Isaac was very detailed about the problem and how to fix it. Glad I called them first. -
Review 24 (2023-05-25 - Rating: 5)
My air conditioning at home was not working and Cowboy Cooling quickly came out and helped me resolve the issue. I am overall very happy with their professional service and glad to have my system working properly. Thanks! -
Review 25 (2024-04-17 - Rating: 5)
Really satisfied with service we got from Gerardo, really informative and everything got taken care of same day, I highly recommend this company. -
Review 26 (2023-11-20 - Rating: 5)
Thank you so much Issac for going over and beyond to come out today to show me the location of the filter chamber on the new unit your company installed a few months back. We had looked everywhere and could not locate it. We had made several attempts to call and email but had gotten no response. When I called today, someone answered and thank goodness Issac was nearby after seeing the exchange on your portal. Within 1 hour, Issac came, located the filter chamber, changed the filter, and took pictures for future reference. I also want to thank the receptionist who patiently listened to my rant but helped to find a solution. Thank you ever so much Cowboy Cooling for restoring my faith in good customer service. Happy Thanksgiving to you all. -
Review 27 (2024-03-28 - Rating: 5)
They did an excellent job at a reasonable price. Highly recommend this company! -
Review 28 (2024-09-17 - Rating: 5)
Thanks for the help Isaac over the weekend . He had us cooling in no time -
Review 29 (2023-11-16 - Rating: 5)
Isaac and Richard were super helpful and informative. Happy with their service and professionalism. -
Review 30 (2024-04-16 - Rating: 5)
From the beginning of the installation to the very end of their service, everything was very smooth and efficient -
Review 31 (2022-12-08 - Rating: 5)
I would recommend this company to anyone. They helped our family when our warranty flaked on us .Thank you Isaac and Cowboy Cooling. -
Review 32 (2024-04-19 - Rating: 5)
Gerardo was a great tech, very personable, in and out in a very timely manner. -
Review 33 (2023-07-05 - Rating: 5)
Very professional and understanding company. Prices are outstanding and low. Would recommend 👌 👍 to family and friends thanks 😊 -
Review 34 (2024-04-13 - Rating: 5)
Loved the service, i got educated in what i needed and understood how important it was to get it done -
Review 35 (2023-09-21 - Rating: 5)
Super professional and great people! Definitely recommend them if your looking for AC help. -
Review 36 (2024-05-14 - Rating: 5)
Great service, they showed experience and great customer service! -
Review 37 (2024-06-21 - Rating: 5)
Honest business and the team came out to address my issue. Refreshing. -
Review 38 (2024-04-13 - Rating: 5)
Great service, my house feels much more cooler -
Review 39 (2024-04-16 - Rating: 5)
Such a great experience, they really took care of me !! -
Review 40 (2023-07-05 - Rating: 5)
Great job! Thank you so much my air conditioner works perfect! -
Review 41 (2024-05-14 - Rating: 5)
Great work guys, I’m very appreciative and impressed -
Review 42 (2024-04-12 - Rating: 5)
Educated me about what I needed done and took care of everything in a timely matter!Well done guys! -
Review 43 (2024-04-14 - Rating: 5)
Loved the survive, very professional, efficient, and safe! -
Review 44 (2022-09-17 - Rating: 5)
Most professional A/C company I’ve ever hired! Definitely recommend -
Review 45 (2024-05-14 - Rating: 5)
Very polite from the beginning to the end of service! -
Review 46 (2022-09-18 - Rating: 5)
Very professional and respectful And i liked how he answered all questions i asked in depth -
Review 47 (2022-09-17 - Rating: 5)
Very professional service, would highly recommend to friends and family. -
Review 48 (2024-06-28 - Rating: 5)
I like this, very good for this texas heat. -
Review 49 (2024-05-14 - Rating: 5)
Great and amazing work ! -
Review 50 (2024-04-13 - Rating: 5)
Great service and people! -
Review 51 (2023-07-01 - Rating: 5)
Highly recommended services 👌Thank you. -
Review 52 (2022-09-18 - Rating: 5)
Great service highly recommended 10/10 -
Review 53 (2024-06-28 - Rating: 5)
Very good service -
Review 54 (2022-09-17 - Rating: 5)
Exceptional service. Highly recommended. -
Review 55 (2024-05-31 - Rating: 5)
Great service!!! -
Review 56 (2024-05-14 - Rating: 5)
Great work !! -
Review 57 (2024-06-29 - Rating: 5)
Very quick to respond