Cool Concepts AC & Heating

Located in Houston, Texas

Address: 10830 Hillpoint Dr, San Antonio, TX 78217, United States

Phone: +1 210-832-9001

Rating: 3.6

Review 1 (2018-09-13 - Rating: 5)
Seriously? We call at 6pm for service hoping it would be the next day, and we get a tech at our house an hour later. He fixes the clogged drain in a couple of minutes and the house is back to cool 15 minutes later. And the kicker...after hours call in the evening and the total cost was less than $100?!? Plus the tech who came out was super polite, but that is just a part of your culture since that’s the norm with every service or maintenance call. Blown away by the service and affordability of this company!!!!

Review 2 (2021-03-13 - Rating: 5)
My ac/furnace was very old and I called Cool Concepts back in October 2020 because it was overheating. Beto came out and repaired it for very reasonable price. Then during the freezing weather last month (Feb 2021) it stopped heating. Which was okay because I didn’t have electricity to run it anyway (eye roll). I called & made an appointment and Beto found that it needed to be replaced, which was no surprise to me. I figured it would need to be replaced soon since it was 20+ years old. I was quoted what I thought was a reasonable price and they installed it all two days later. Beto is very nice and explains what needs to be repaired and or/installed and then explained what needs to be done to maintain. He also installed a new programmable thermostat and an outdoor electrical box for the ac unit. After installing the unit he did not leave until he knew everything was working, turning on and off like it should. It has been over two weeks now and it has been working perfectly. I definitely recommend Cool Concepts.

Review 3 (2017-10-19 - Rating: 5)
I have been working with Joe and his guys for years. They always do a good job. I just had my whole HVAC unit replaced. They did a great job. Reasonably priced, on time and professional. Two thumbs up!

Review 4 (2020-07-07 - Rating: 5)
100% call them if you need service. The best company I have dealt with in regard to my OLD AC. Never any pressure to replace the unit, when we all know it’s getting time.