Cole Air Conditioning & Appliance Co

Located in Houston, Texas

Address: 602 N Palestine St, Athens, TX 75751, United States

Phone: +1 903-675-9138

Rating: 4.5

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Latest AC Repair Services in Houston

Comments

Review 1 (2023-03-28 - Rating: 5)
Robert was great! He came and repaired my AC quickly and professionally. He was super nice and taught me how the system worked and what was wrong. He’s great at what he does and I hope I work with him next time. Always choosing Cole!

Review 2 (2023-02-27 - Rating: 5)
Robert came out and installed a new capacitor and hard start kit. He was knowledgeable, fast and friendly. He also checked the refrigerant and offered some tips to keep the AC running smoothly. I would do business with Cole Air again.

Review 3 (2022-11-11 - Rating: 5)
I called Cole Air Conditioning & Appliance Co this morning regarding an error message on the thermostat to one of my heating and cooling units and a technician, Mr. Sloan, was here before lunch and sorted the issue out very quickly(probably his norm after 19 years with the company I believe he mentioned). I have used Cole AC for over 20 years and am happy with their service.

Review 4 (2023-01-26 - Rating: 5)
I’ve used Cole A/C for 23 years. Always FAST & RELIABLE. They are professionals and give great service at a fair price. Robert does a great job.

Review 5 (2022-06-24 - Rating: 5)
I have been dealing with Cole’s air-conditioning for the last 35 years. In that time, I have purchased two 5 ton Trane air conditioners. All those years I have received wonderful service, great value, professionalism and incredible competence from everybody associated with Coles. This includes the people that answer the phone, the people that come out and do the work, and the sales people on the floor. Today late in the afternoon my wife and I returned home to find the house hot. I made a call to Cole’s air conditioning and appliance thinking it was maybe too late in the day to get any help on 100° day I was wrong. They schedule me a service technician to come out, and Robert was there within an hour and a half. Trane air conditioners are incredibly efficient and durable, the two that I purchased in the last 35 years have lasted an average of 17 years and were working good when I change them out only because I was looking for more efficiency. Luckily, the problem on today’s malfunction was a simple capacitor. Robert diagnosed it and changed it out within minutes explaining that capacitors do wear out and are particularly susceptible to heat duress on very hot days for extended periods of time. The house was back cool within two hours and the charge was incredibly reasonable. Bottom line: if you want good service, good products, and good folks that know what they’re doing and know how to treat other people, call Cole’s air conditioning and appliance and you’ll get all of that.

Review 6 (2022-08-10 - Rating: 5)
Even though we had a mix up on service dates. Coles A/C has worked for me. Mark the technician who came out was very personable and knowledgeable about my system. He explained everything in detail. I will highly refer this company to friends and family.

Review 7 (2022-10-28 - Rating: 5)
Cole is the absolute best in quality and service. They will definitely take care of you. Shout out to Robert who who took extra time to make sure everything was working properly.

Review 8 (2022-07-10 - Rating: 5)
Robert with Cole AC is very professional and ensures that everything is addressed and in excellent working condition before he leaves. Our Family greatly appreciates his willingness and desire to produce a good work product. Thank You Robert and thank you Cole AC.

Review 9 (2022-07-10 - Rating: 5)
I reported the issue of 11:00 p.m. on a Saturday night got a call at 9:00 Sunday morning that someone was on his way. Fixed it and was out of here in 15 minutes. Excellent excellent excellent customer service great job Wes. Thanks Robert for all your help too.

Review 10 (2020-11-05 - Rating: 5)
I bought all my appliances at Coles and they installed all of my Hvac in my home. They are very competitive in pricing and their people are the best. I want to compliment Jason and Tim for there professionalism and great personalities.The service team is awesome as well, very professional and great response time. Don’t want to leave out the ladies up front , always helpful,Thank you Coles

Review 11 (2019-12-19 - Rating: 5)
We have used Cole AC for several years and found their service very reliable and responsive. Robert is typically the tech who comes out and his familiarity with our systems and his ability to diagnose our problem quickly is very valuable to us.

Review 12 (2022-08-18 - Rating: 5)
Robert and Mark have done an excellent job diagnosing and repairing a difficult air conditioning problem. As a result of their persistence and expertise, we are good as new!Ken Lemmon, Athens

Review 13 (2022-08-23 - Rating: 5)
This company went over and above during my washer warranty repair. I am so pleased with the service and responsiveness I received. Will always recommend them to family and friends.

Review 14 (2020-01-15 - Rating: 5)
I have been using this company for many years. I started with them because of their prompt service and a solution to help house cool better. Their service men are very professional and courteous..esp. Robert.

Review 15 (2016-05-31 - Rating: 5)
The heat pump and air handler system we had in our home was over 30 years old. Cole Air installed a new Trane heat pump and air handler for us. The system works great, and their personnel were professional and easy to work with.

Review 16 (2020-07-02 - Rating: 5)
Bought appliances from Coles and received excellent service and competitive pricing. Installation was expedient and professional. Will shop there first on my future needs.

Review 17 (2023-09-19 - Rating: 5)
Jacob was friendly and very knowledgeable. They showed up on time and were efficient and professional.

Review 18 (2018-05-18 - Rating: 5)
We had Coles do a/c work for our new house and store. Super nice people and knowledgable. Coles gets our business. Thanks Mo, Janie and Crew ❤️

Review 19 (2016-07-30 - Rating: 5)
I always get excellent and courteous service from Coles AC. They stand by their products and they are always there to help no matter the day or time.I will continue to do business with this company for any future appliance needs!

Review 20 (2022-07-05 - Rating: 5)
Robert was terrific! Found the problem & fixed within 10 minutes! Great service - would definitely use again

Review 21 (2019-10-31 - Rating: 5)
Staffed with meticulous and hard-working technicians whom take pride in their work. Would choose no other company in the Henderson County area!

Review 22 (2017-08-19 - Rating: 5)
Mo has always treated me right. Hes done new construction and replacements for my home and business. Would highly recommend.

Review 23 (2018-11-13 - Rating: 5)
WE have been doing business with Cole AC for several years and have found them to very fair in every thing they do, They also have appliances, very nice selection to chose from and the prices are very good

Review 24 (2018-07-24 - Rating: 5)
We have been taken care of by Cole since we moved out here 20 years ago. That should tell you all there needs to be said about this company and their family of techs and office staff.

Review 25 (2021-04-16 - Rating: 5)
Great people and great service. I have recommended Coles for over 20 years now.

Review 26 (2020-01-21 - Rating: 5)
AWESOME place a variety of appliances the guys that work there are AWESOME especially Robert Strey very professional with a great attitude and work ethic

Review 27 (2021-01-07 - Rating: 4)
Still waiting on a part that was ordered incorrectly before Thanksgiving. VERY disappointed in Kitchen Aid only mildly so in Coles.

Review 28 (2022-03-16 - Rating: 5)
Outstanding and professional installation by Robert and Thomas. Very pleased with the outcome of this project.

Review 29 (2019-11-18 - Rating: 5)
Best catfish I have ever had.. looking forward to my next visit.

Review 30 (2022-09-05 - Rating: 5)
Dealt with them for one of the houses I built , great people .

Review 31 (2022-05-13 - Rating: 5)
AMAZING COMPANY! Top notch professionals from beginning to end! Thank you!

Review 32 (2022-07-06 - Rating: 5)
Robert was fantastic and I would highly recommend him

Review 33 (2017-06-14 - Rating: 5)
They got right on it. Wes is awesome. I highly recommend Cole Air.

Review 34 (2022-07-10 - Rating: 5)
Thank you Robert for coming late last night. We really appreciate you.

Review 35 (2021-07-25 - Rating: 5)
It was nice. Had questions that they answer very helpful thank you

Review 36 (2021-05-09 - Rating: 5)
Good group of people with good sele sections or will order for your needs.

Review 37 (2019-12-06 - Rating: 5)
Service was great and the people are very help full and knowledgeable.

Review 38 (2023-08-26 - Rating: 5)
Fast and fair! Great company

Review 39 (2022-06-11 - Rating: 4)
Did a quick replacement of a 16 year old unit.

Review 40 (2020-12-02 - Rating: 5)
These guys are perfect and do exactly what they say!!

Review 41 (2017-09-07 - Rating: 5)
Wanted my A/C checked after I moved into my new house. Cole Air Conditioning came out the same day and made sure I was good to go. Thanks Cole!!