Casa Mechanical Services LP

Located in Houston, Texas

Address: 7770 FM482, New Braunfels, TX 78132, United States

Phone: +1 210-298-2272

Rating: 2.3

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Latest AC Repair Services in Houston

Comments

Review 1 (2025-01-21 - Rating: 4)
I have read the reviews on CASA workmanship and service. My unit was newly installed in a large contractor subdivision over 8 years ago too. The first weekend of moving into the new house, the AC went out. CASA came to diagnose in a reasonable amount of time. The issue was a sloppy install of the compressor. A wire nut of all things was not properly wound tight and came off. The service tech was very proficient and helpful with my additional questions. Fast forward 8 years to early October 2024, and my experience with another service tech was the same. I called about the compressor fan motor noise. The tech confirmed it was going out and the capacitor was failing too. It took two trips because the fan motor needed to be ordered. My concern here was with the office when they tried to charge for the parts under warranty on a later call, when the first call said I was only responsible for the service call. It was easily resolved by my information, but the customer focus and training on the other end of the phone could have been more proficient. The person may have been new or did not carefully look at my account.My reason for writing this positive review on this icy day in January is because of the additional adjustments made by the tech to my compressor in October 2024. I shared with him about the prior Februarys where the compressor did not thaw out and turned into a block of ice, and I had to de-ice it myself :(. He told me that a he would change the defrost cycle time - a simple fix. It has worked perfectly with the sleet and snow overnight. My guess is the installer did not set the defrost cycle time correctly over 8 years ago, along with not tightening all the wire nuts.I would call CASA again for HVAC service.

Review 2 (2024-12-07 - Rating: 5)
As soon as I called them they came the next hour. Theyre professional over the phone and in person. When John came he was fast and very helpful, was answering all my questions and guiding me on what was wrong with my heater. I see a lot of bad reviews but Id recommend yall specifically ask for John. Definitely calling for him again 💯

Review 3 (2024-06-08 - Rating: 5)
Great experience with casa mechanical plumbing side of the business. My builders grass installers broke an irrigation pipe and we had to make a emergency call to casa plumbing. Robert is a master plumber he fixed our issue and got water up and running in less than 30 minutes. Even though it was late and dark out he was able to take care of it and all with great humor and a smile on his face. Usually my builders recommendations have been terrible but this company knows what they are doing. If I have any problems in the future at my home I won’t be dreading calling this company to get the job done! 👍 Thank yall for providing an excellent customer experience!

Review 4 (2024-08-25 - Rating: 5)
My AC went out over the weekend and I reached out to Casa Mechanical to get some assistance. Spoke with a young lady over text messages, her name was Sabrina. This person was the best.... She was about to help me figure out my issues before the technician arrived!!! Special thanks to you Sabrina, I appreciate your professionalism and dedication to making sure I did not suffer in this San Antonio heat!!! 💛 You the best!!!!

Review 5 (2024-06-18 - Rating: 5)
Gotta give credit where credit is dueHad a capacitor go out on our AC unit, and Casa sent us an after hours tech for the replacement.They got us back up and running!

Review 6 (2024-06-04 - Rating: 5)
I cannot say enough great things about John who came today to fix my AC. He was very knowledgeable, kind, worked quick, and exceeded all my expectations. Casa mechanical office staff was also so sweet and helpful when I called for updates on my AC repair. If you need your AC replaced/repaired and you’re looking for honest good people then CASA MECHANICAL are your people!! If you needed a sign then here it is. God bless you all for your help Casa Mechanical :)

Review 7 (2024-04-13 - Rating: 5)
Recently had an issue with our Dryer exhausting, was taking forever to finish and water was leaking out the vents. Raul the 3rd (or Trey as he might be called!) was awesome and got our vents cleaned up in a jiffy. Apparently there was some leftover initial plastic from the building install that had made its way in the vertical venting. Raul was able to fish it out without needing to even cut into the wall, great stuff.

Review 8 (2024-07-15 - Rating: 5)
Service man John helped us out with our new build and was able to improve the air flow in our home. He was very respectful and courteous. Would recommend!

Review 9 (2024-03-05 - Rating: 5)
We’ve used Casa a couple of times now for warranty repairs and they quickly get the job done! They always answer quickly and are on site within a day or two. The plumbers that come out are courteous and skilled in their work. Looking forward to using Casa for future projects!

Review 10 (2023-10-25 - Rating: 5)
I am extremely impressed with the services your company provides every time. Every technician that has been to my house for repairs or maintenance are very knowledgeable, diligent and courteous. Mr. Robert Watts has been in the house for more repairs and he has done exceptionally and excellently well.I wish not to have any troubles again, but if I do, I’ll always choose your company most especially Robert. Thank you so much and God bless you.

Review 11 (2023-09-27 - Rating: 5)
We absolutely had a GREAT experience. Casa was professional, respectful, knowledgeable, and listened to our concerns. They always kept us informed throughout the process. Even after the job was finished They took the time to explain and answered all my questions.Through the great Texas heat, They continued to work and finished in one day.Job well done! 👍🏼

Review 12 (2024-12-18 - Rating: 5)
Fixed my issue after diagnosis within minutes!

Review 13 (2021-09-03 - Rating: 5)
John showed up promptly and took care of our issue with the air conditioner I highly recommend this business he is very thorough and he explains in detail everything he did and he goes above and beyond to make sure the customer is satisfied thank you John for everything you’ve done!!! If I ever have any issues in the future I only want John to come out!!!