Blue Ribbon Cooling, Heating, Plumbing, & Electrical
Located in Houston, Texas
Address: 3121 Eagles Nest St #150, Round Rock, TX 78665, United States
Phone: +1 512-308-3515
Rating: 4.9
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
Categories
- Air conditioning contractor
- Plumber
- Air conditioning repair service
- Drainage service
- Electrical installation service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-25 - Rating: 5)
Adrian was the service tech, excellent worker and younger man. Had a great conversation and he was thorough. We looked at the problem, discussed alternate options, and he finished the job. No leaks were/are visible so far. He is a good worker, looked at overall issue and possible alternatives. I believe the company has a good employee. He slowed down and thought about it as a whole.Keep up the good workā¦.. -
Review 2 (2025-01-17 - Rating: 5)
I had Jeremiah from Blue Ribbon come out to take out my back flow preventer and install a shut off valve and he did a great job! Friendly and helpful with other questions I had. Thanks -
Review 3 (2025-02-18 - Rating: 5)
I have been highly satisfied with Blue Ribbon. The service was quick and the entire staff was very friendly. The customer service was above and beyond. If needed, I will continue to usd them as well as provide referrals. Thank you all for your wonderful service. Thank you Casey. You are awesome.Donna G š -
Review 4 (2025-01-17 - Rating: 5)
My hot water heater was leaking and Blue Ribbon sent Christine out the same day which was amazing. Christine was extremely informative, professional and helpful! I had other plumbing issues in my home as well that she helped me diagnose and offered options for next steps and quotes. She spent lot of time making sure I understood the aspects of what I needed for my issues and how things worked. I am extremely impressed with Christine and Blue Ribbon and look forward to working with them in the future. -
Review 5 (2025-02-19 - Rating: 5)
Blue Ribbon was easy to work with and came out within 24 hours of first contacting them. The gentleman they sent out, Mateo, was great. He was efficient on site and very courteous.Ill be using their services in the future. -
Review 6 (2025-01-31 - Rating: 5)
I had an emergency plumbing failure and Blue Ribbon Services, from my first contact, were exceptional. They worked within a tight time frame, amongst multiple contractors, with ease and grace to meet and exceed our expectations. I would like to specifically recognize Lindsey for coordinating all efforts, Branden for offering the most competitive pricing and Barrett for leading the technicians. Five stars is not enough, they have a customer for life. -
Review 7 (2025-02-22 - Rating: 5)
Christine was on time, very friendly, personable and explained all that was involved in replacing our old faucets. She also suggested that it might be a good idea to replace the tubing connected to the faucets since our house is seventeen years old. She did a great job and we are very happy with the results. We will definitely call Blue Ribbon in the future for other necessary plumbing repairs. -
Review 8 (2025-01-27 - Rating: 5)
Eric at Blue Ribbon was fantastic. He was very professional and knowledgeable. He resolved several plumbing issues in our home. Blue Ribbon gave me the best price quote and I could not be happier with Erics work! I highly recommend. -
Review 9 (2025-01-14 - Rating: 5)
Blue Ribbon was wonderful! Noah quickly and easily assessed the plumbing issue and offered options for what solution would work best.We had a great experience and the communication was also on point! Definitely will use their services again in the future! -
Review 10 (2025-02-18 - Rating: 5)
We had a plumbing emergency with our sink and Logan from Blue Ribbon came to save the day! He was professional, efficient and very friendly. Thank you Blue Ribbon, we highly recommend anyone looking for plumbing services to use them! -
Review 11 (2025-02-13 - Rating: 5)
Started when I called in. The womenās was very professional and friendly. We set the appointment. They came one hour early. Luis was very knowledgeable, friendly and honest with what was wrong with my issues. They fixed my problem fast. They also told me about issues with my duct work. It was very old and not working how it should be. They did not put any pressure on me to get it fixed ASAP. Bottom line when I decide to get it done I no who to call. Thank you for your quality work and positive attitude. -
Review 12 (2025-01-08 - Rating: 5)
Jacob was great. He came out earlier in the day and told us we needed a new toilet and was able to return the same day after we purchased it. He did a great job and left everything neat and clean. We would recommend this company and Jacob! -
Review 13 (2025-01-20 - Rating: 5)
Had a follow up appointment with Blue Ribbon today. Chris, the technician was very professional, patient, answered all the questions and explained the process in a lot of detail. All concerns were addressed and some of the project completed. A follow up is needed due to some unforeseen issues. Chris was detailed and focused on ensuring things were done properly without rushing.Furthermore, Chris is going out of his way to help identify a part that canāt be easily found. Iām very pleased with the customer service provided. -
Review 14 (2025-02-18 - Rating: 5)
Thank you Blue Ribbon for your help. Highly recommend their services, they are very professional, helpful and efficient. Logan came out and helped us with a plumbing issue and we want to thank him for his expertise and professionalism! -
Review 15 (2025-02-20 - Rating: 5)
Christine Puryear came to my home to replace my garbage disposal. She did an Amazing job and was very professional and kind. Appreciate the job that she did and will definitely request her service the next time I use Blue Ribbon Plumbing!!!!šš -
Review 16 (2025-02-06 - Rating: 5)
Madison, the tech who came to our house, was a great communicator. Friendly, humble, and professional. He explained things very well. Weve been using Blue Ribbon for a few years now with a service agreement and its saved us money and helped us maintain our AC. I would recommend them. -
Review 17 (2024-11-18 - Rating: 5)
We were super happy with Jeremiah and Blue Ribbon. The woman I spoke with got us on their schedule quickly and was super friendly, so that was a great first impression. Jeremiah showed up when we were told to expect him, and was super warm. He was so great about explaining everything and giving us options for our budget. He worked diligently to address our issues and kept us informed throughout. It was really great working with him. Id definitely recommend Jeremiahs plumbing service. -
Review 18 (2025-02-14 - Rating: 5)
Joseph was incredible. He was friendly, competent, and transparent with all of our options. He invested time to make sure I understood my repair. I 100% intend to use Blue Ribbon again because of him and look forward to a continued relationship with this company. -
Review 19 (2025-02-22 - Rating: 5)
Blue Ribbon was AMAZING during what started out as an urgent plumbing need and quickly evolved into a plumbing emergency when our back flow valve / RPZ exploded during this latest freeze, especially as another company had canceled on us twice. Aarron was INCREDIBLEāIve honestly never worked with such a plumber whos clear in communication, calm, kind, and mature. We enjoyed our experience with them so much that were hoping to get them to bid on some big (non-emergency) plumbing projects we have coming up because we cannot think of another plumbing company wed rather work with. -
Review 20 (2025-02-11 - Rating: 5)
Absolutely amazing service through and through. Requested an estimate to compare against others for a replacement AC unit and Blue Ribbon went above and beyond from the very first meeting. Not only were they the best price, their technicians who completed the install were polite, knowledgeable, and made sure everything was in order before they left. -
Review 21 (2025-02-27 - Rating: 5)
John was great! Excellent communicatorāI really appreciated his patience and the way he took the time to explain everything clearly. Highly recommend! -
Review 22 (2024-11-25 - Rating: 5)
Our Technician, Mateo, did a great job from start to finish. I was only planning on shopping a quote for a replacement of our water heater expansion tank. He did a great job of explaining what was going on and I wound up selecting them to do the work on the spot. Great quality service. Pretty reasonable pricing. Slightly on the high side but I think you get what you pay for. Took their time answering all of my many questions. Iām planning on using them again in the future. -
Review 23 (2024-12-13 - Rating: 5)
Best plumber ever! Have an old house that needs lots of work. Went through several. This company is the best in terms of communication and workmanship. Aaron Gauna came out and did a great job. They actually seem to care about my house as opposed to do job x for whatever dollar. Definitely will use them again. Just made referrals to two neighbors. -
Review 24 (2025-01-28 - Rating: 5)
We have been doing business with Blue Air, now known as Blue Ribbon Cooling & Heating, since the early 2000s across several properties.Technicians like Gerardo are what we truly appreciate about this company. He was punctual, professional, conscientious, and thorough with a truck stocked with the necessary parts,Gerardo explained the issue, performed a comprehensive system check and left us feeling confident with repair and any necessary follow up.I highly recommend this company. -
Review 25 (2025-01-01 - Rating: 5)
Both Jeremiah and Christine were fantastic. My husband and I have never had such a great experience with a plumber. They answered all our questions and put our minds to ease along the way. I would highly recommend Blue Ribbon, especially Jeremiah and Christine!! -
Review 26 (2025-01-30 - Rating: 5)
His name was Michael, he was professional, experienced n very polite. He showed up on time, actually he was early. It was a great experience with this company. Never used them before, but will definitely be my go to place from now on. N will refer friends as well. Thank you kindly -
Review 27 (2024-12-11 - Rating: 5)
This was my first service with Blue Ribbon. John arrived on time and explained what he would be doing during the furnace inspection. Then he got right to work and finished in the time frame stated. John also explained in detailed what he found and gave recommendations. He displayed great customer service skills and gave me great confidence in trying a new service company. -
Review 28 (2025-01-01 - Rating: 4)
The problem was fixed within few hour. It was a pleasure to work with Jacob. He was very nice and explained possible options. To be honest, Im not sure what other companies charge for their services, but I feel that I was overcharged. However, the job was done quick and efficient, so no issues there. -
Review 29 (2025-02-28 - Rating: 5)
Joseph showed up early within the time window and quickly fixed my tankless water heater. He was very professional and quick. I could not believe how inexpensive the repair was. -
Review 30 (2024-12-07 - Rating: 5)
Im very pleased with the service I received from Blue Ribbon. They were able to come to my house, with short notice, to repair a water leak in the yard. They maintained excellent communication with me during the entire process and was able to fix the leak within a few hours. I am so grateful for this company and Dominic. Thank you!! -
Review 31 (2024-11-14 - Rating: 5)
Had a great experience with Aaron Gauna. He was very knowledgeable, and very personable. He removed the old disposal and installed the new one with ease. I did have to make him wait just a short time while I picked up the new disposal, but luckily it was a quick trip! All in all, Iām very pleased and would use Blue Ribbon again! -
Review 32 (2025-01-15 - Rating: 5)
John G was a great tech. He came to inspect our heat pump and air handler due to unusual noises that wed heard when it was near freezing outside.He took the time to explain some of the functions of our air handler that werent being used... and discussed the overall basic system operations (dual zone, bypass, and fresh air).I would recommend him and Blue Ribbon. -
Review 33 (2024-11-12 - Rating: 5)
Blue Ribbonās been great to us. Theyāve been out to help us with two separate jobs (one plumbing and one electric), and both times their staff have been incredibly knowledgeable, professional, and just general really nice folks. Today, Olan came out to replace an outdoor faucet and he explained everything clearly, and had the job done incredibly quickly. Very impressed. 10/10. -
Review 34 (2025-02-13 - Rating: 5)
Jeremiah is an absolute professional. He set the standard in work ethic goes above and beyond for his customers. I dont know how the rest of the team is but Jeremiah is my plumber for life if I can help it. Thank you Blue ribbon for helping me and my family. -
Review 35 (2025-02-10 - Rating: 5)
Dominic and his team did a great job installing our new thankless water heater and removing our 2 old tanks. They did a beautiful job and then thoroughly explained everything. We are very satisfied. They had a couple of adjustments to make and they came back and fixed those issues. -
Review 36 (2025-02-27 - Rating: 5)
Ethan was very timely arriving at 8:30 am. Our hot water heater was not working and he quickly located the problem. He also answered all the questions that I had. A great job! -
Review 37 (2024-12-04 - Rating: 5)
I had a great experience with Jeremiah from Blue Ribbon. He helped me investigate a mysterious water leak, was super diligent with his work, very methodical in the way he approached the issue and did not leave some mess behind. He walked me through the options we had to resolve the issue and gave me some tips on what we can do. Very positive experience here, would definitely hire them again. -
Review 38 (2024-12-18 - Rating: 5)
David Chavonetz was super professional, personable, and a joy to have around. Hes super honest and knowledgeable. Helped me with an issue Ive been putting bandaids on for ages. Now its fixed and ready to go. He has great aftercare service as well promising to help out if theres any issues. I dont suspect we will need to see him again for this issue but well definitely be calling for any others!! -
Review 39 (2024-11-29 - Rating: 5)
Gerardo was great! We had done some research to try to figure out how to fix the system ourselves, but felt uncomfortable for a number of reasons. Gerardo diagnosed the issue quickly, showed us how to turn off the power to our system in the future to make repairs as needed, and also how to finally successfully install our new thermostat. Overall, he was courteous, helpful, and kind. -
Review 40 (2025-02-08 - Rating: 5)
John was fantastic! He came on time, was respectful and knowledgeable. Because of him, I would consider calling Blue Ribbon for plumbing and electrical issues as well as the HVAC system he came to tune up. John was a great hire! -
Review 41 (2025-01-31 - Rating: 4)
Update: Thank goodness they sent John out this time. He was one of the guys that installed our unit from Georgetown AC. He came over to look at the unit, ran to grab a filter, and had us taken care of quickly. He even fixed our thermostat and took the time to answer several other questions for us. We will definitely be asking for him specifically from now on. We were ready to completely move on, but weāll give Blue Ribbon another chance.Previous review: Our AC was purchased from Georgetown AC in 2023. Per our purchasing agreement, the unit was to be serviced and the air filter replaced 1 year after installation. I called Blue Ribbon after I learned that they had purchased Georgetown AC. A technician came out in November of 2024. He had no idea what type of unit we had, was completely unfamiliar with the unit, talked on the phone the whole time he was here, and did not replace the filter. He said he was going to have to order the filter, but he didnt note the units model, take pictures of the unit, or attempt to order a filter. I have spoken with Blue Ribbon several times since November (now the end of January) to get a filter. I have even sent a picture of the serial number for my unit. Every time I call, they say that they will look into the filter and get it ordered, but they have yet to follow up. They continue to ignore my requests.Additionally, we were given no receipt or record of any service performed at the time of service. I had to call to request documentation. A few weeks after the service, our unit stopped working due to condensation buildup from the drain. Had the drain line been properly vacuumed and cleared, this would not have happened. -
Review 42 (2025-02-24 - Rating: 5)
Gerardo was one of the most professional young technicians Iāve met. He spent much time examining my unit and found several areas of concern. He took pictures, explained to me in words i understood and made all the necessary repairs. I expect my system to be working for many more years thanks to your maintenance service. Thanks so much.. MarianneToday was the second time Gerardo has been to my home. He cane to check on a rattle I was hearing. He checked everything with my heater and I feel confident that everything will be working well through this cold season. Thanks so much. -
Review 43 (2024-09-23 - Rating: 5)
Oh my goodness, where to begin.I have an ac ductless splitter unit that stopped working. I used Google to query a la cart repairs (b/c the price for units at Lowes seemed reasonable), but also inquired about full installation with unit. Blue Ribbon reached out and was able to come out the day following the phone call. Gerardo came out and inspected the unit. Checked things thoroughly, and explained the what and the why. He helped set up the follow-up appointment.The follow-up was the installation with William and Nick. Again, stellar representation, candid conversation about the issue, the installation, and what else they would do to rectify the less than original installation.To say that I am completely satisfied is an understatement.The installation and inspection were above par, made even better with the team that came out.Highly recommend Blue Ribbon! -
Review 44 (2025-02-22 - Rating: 5)
Christine was fabulous, stopping a heavy leak from a burst pipe in outdoor kitchen, despite the extreme cold. She also was informative about other issues with the plumbing that need to be addressed. I highly recommend! Thank you, Christine! -
Review 45 (2024-10-26 - Rating: 5)
Olen was fantastic. He arrived on time and explained exactly what he thought needed to be done. He kept us updated throughout the repair and explained in detail how much it was going to cost. The company even waived the service fee. Once the job was completed Olen cleaned up the work area and made sure we were happy with the customer service we received. Great job, great people and great customer service! -
Review 46 (2024-12-17 - Rating: 5)
Noah did an outstanding job! Super friendly, he took the time to help us understand everything that was going on. After that, he gave us our options, explained each one of them, and the cost each one implied! Well definitely call again if we need plumbing services! -
Review 47 (2025-02-19 - Rating: 5)
Aaron did a great job! Friendly, courteous, and professional. Job was done to complete satisfaction for the price I was quoted. -
Review 48 (2025-02-28 - Rating: 5)
Aarron was great, totally made my day, found the leak asap, and very honest. Definitely will be using him and Blueribbon on my jobs. He represents the company very well. Many thanks -
Review 49 (2024-11-06 - Rating: 5)
Dominic was very Courteous & Professional. He Gave me options to choose on repairs and checked in with me on the progress of the work. There work was done in a good workman like manner. There were no surprises in the billing amount. They did excellent work. -
Review 50 (2024-11-23 - Rating: 5)
Ron fulfilled my request for bids on a heat pump system that would be eligible for City of Austin and tax rebate.Answered all our questions... Even responded on the weekend and advised about us doing our own return air addition.There were a couple of communication snafus, but they were related to the auto scheduling system. Staff helped make it right.The guys who installed - Nick and Ryan - were great too. Positive, friendly, and efficient. -
Review 51 (2024-11-25 - Rating: 5)
I highly recommend Blue Ribbon Olen Hill with Blue Ribbon went over all the plumbing work that was needed. He was very polite and professional and explained everything He presented all the options for the work. I was very pleased with this company. I like that they send texts/email every step of the way. -
Review 52 (2024-11-15 - Rating: 5)
We just had a consultation with blue ribbon repair, Olen was courteous and helpful, he even fixed a little something in our home without charging us. Got some estimates for a bigger issue, and we will likely go with this company. Appreciated the communication, integrity, and reliability. -
Review 53 (2025-02-06 - Rating: 5)
Avi did a great job going over my home water softener system. He gave me the information to do my own maintenance and helped solve some other home plumbing issues during the visit. Thanks! -
Review 54 (2024-09-03 - Rating: 5)
For those that have never use this company before. My best advice is call them up and have them come to your house. You canāt go wrong. They do quality work and actually check the unit out to see if thereās any problems with it. After the big freeze that we had in Texas here in Austin. I called multiple companies out to replace my AC unit. Blue ribbon was one of my third choice that came out. I believe the gentleman name was Ron. Came out. Explain the system they use. Backed up with pictures and comments from other customers. He took the time to go over everything with me. Well, what I can say is I went with the company and they did one heck with Job at my house. The unit they installed was quiet, he put out good airflow and heat. It was one of my best choices to make with the AC company.I am currently in a new home. With a new AC unit that was not installed by them. Iāve been having some issues with the unit unit. I have the warranty company thatās with the builder. Come out twice. All they did is look at it touched it, and one of them may adjustment to the blower unit. But neither of them actually got the tools out . They never checked the Freon to make sure it wasnāt overcharged. Did not check the votes on the unit. They basically did nothing to fix my problem.After those two service techs came out. I was not happy with them. I called blue ribbon. Luis came out. Very young, but very bright intelligent. He got his tools out and after an hour here. He advised me of some problems. Backed up with #DATA. That is one thing this company does do back their information up.after reviewing the data. I went ahead with his recommendations, but I know if Iāve any problems with my unit I can call BLUE ribbon out again to make sure thereās no other problems. I feel confident with the company will use them. -
Review 55 (2025-01-16 - Rating: 5)
Aaron was on time and was attentive to hearing what problem we were having. He gave us options regarding our repair, and suggestions to consider in the future to prevent the problem from happening again. He was honest, and we appreciated his willingness to help us . -
Review 56 (2025-02-27 - Rating: 5)
She did an excellent job assessing the issue, explaining the options, and doing the work. She is a Top Notch professional. Id recommend her to friends and family. -
Review 57 (2025-02-27 - Rating: 5)
Ethan did a great job replacing my bathroom faucets. He was very professional and took time to explain the process and the pricing. -
Review 58 (2025-01-29 - Rating: 5)
Jeremiah from Blue Ribbon Cooling did an excellent job on my service call. He was very professional and courteous. He treated me and my property with the utmost respect.He is such a wonderful guy. -
Review 59 (2024-11-01 - Rating: 5)
Called due to a flowing back up happening in our kitchen sink. They had quick options to have people sent out and my technician (Noah) was very informative and honest about the options available to me, and what the pros and cons of each option would be.Our drain is working wonderfully now and the 90 day commercial warranty that helps me in the low chance the issue appears again fills me with confidence. -
Review 60 (2025-01-10 - Rating: 5)
Gerardo arrived on time and immediately came across as experienced and knowledgeable. He diagnosed the issue with my system and resolved the problem. Gerardo also took the time to ensure that my system was working correctly before leaving, giving me peace of mind. -
Review 61 (2024-10-07 - Rating: 5)
Ezekiel arrived with steady communication prior to arrival. He was pleasant, well spoken, earnest, direct, and forthright.He understood my circumstance and quickly communicated them with his dispatch to remedy a solution. I would recommend his ethical and professional character moving forward. I would consider this business again, as I feel they are deserving of the Blue Ribbon!Thank you for all you do.G.R. Graf -
Review 62 (2025-02-13 - Rating: 5)
I use blue ribbon for multiple properties, today I experience the best customer service so far communication was top-tier with Aaron Gauna. Service was done same day and in a timely professional manner. -
Review 63 (2025-02-14 - Rating: 5)
Super prompt and professional! Jeremiah fixed an issue that had been plaguing us for years and helped diagnose another issue as well. We will definitely call again if we need anything! -
Review 64 (2025-02-05 - Rating: 5)
Iāve never been disappointed w/any of the techs from BlueRibbon. Brandon was great at diagnosing & explaining the issue with my HVACā¦very thorough & knowledgeable.I highly recommend being a member, gives me peace of mind to have bi-annual check ups & priority scheduling. -
Review 65 (2025-02-18 - Rating: 5)
Called them for a quote, they showed up, quoted and fixed a leak in my yard right away. Great communication and service from the technician. They will do all of our plumbing work from here on out. -
Review 66 (2025-01-31 - Rating: 5)
Had a leak in the supply line of my water heater and it was dumping water. Jeremiah from Blue Ribbon showed up less than 24 hours later, gave me a fair price and had it fixed within an hour. Seems like a solid company, will definitely reach out to them for plumbing issues in the future. -
Review 67 (2024-11-11 - Rating: 5)
John G was a very respectful and helpful technician that got the job done. The system was frozen, but he returned the next day to complete the repair. He offered different options for the system, in a very clear and understanding way. We are happy with the results. -
Review 68 (2025-01-24 - Rating: 5)
Ezekiel did an amazing job unclogging out drains. He was very friendly and knowledgeable. He made us feel comfortable that the problems we were having were in good hands. -
Review 69 (2024-12-20 - Rating: 5)
Jeremiah was very prompt and professional. Reviewed my situation and recommended some options. Very thorough and cared about doing quality work. I would highly recommend Blue Ribbon Plumbing and Jeremiah -
Review 70 (2024-10-14 - Rating: 5)
This my first experience having to contact a plumbing company for a unexpected situation with my new house and let me tell you , im so glad I call these guys! From start to finish, the experience was outstanding.First, the customer service was top-notch. The team was prompt in answering my call and scheduled a visit at my convenience. When the plumber arrived,ā SHOUT OUT TO EZEKIEL ā he was not only professional but also very knowledgeable and quickly found what was wrong with my septic.If youāre looking for quality service and expertise, hit this guys up! 10/10 -
Review 71 (2024-10-21 - Rating: 5)
Aaron came on time to help with the garbage disposal I have. He inspected it at first and was troubleshooting all the situations which might be causing the lack of movement and no motor sound. I had cleared out the stuff down in the drain and moved everything out from under the sink. He was thorough, polite, professional, and I enjoyed talking with him. Heās well trained and has been in the business for 20 years. Blue Ribbon does more than just garbage disposals. I will call them again for any other electrical issues such as A/C or heater issues. The company is great and has great customer service. I highly recommend Aaron as your expert at fixing things! -
Review 72 (2024-11-07 - Rating: 5)
Customer service reps are warm & friendly in this company. Josh is an excellent plumber and fixed our leak efficiently. Kudos to their GM Jaysen, who was hands on with his team ensuring our customer journey reached a positive outcome. Their dedication was impressive & Amanda in dispatch went above and beyond! A job well done. Highly recommend water leak plumbing services. -
Review 73 (2024-11-27 - Rating: 5)
Iām pleased with the services of Blue Ribbon Cooling & Heating. Joseph and Mr. Nash were very professional and completed the job quickly. I really appreciated that they came same-day and had all the necessary equipment and tools on hand to repair my pipe leak issue! Thanks, yall saved Thanksgiving for us!! -
Review 74 (2024-11-07 - Rating: 5)
This service maintenance trip (Nov 2024) I got John and he was so helpful and fun to work with. I asked to have some things explained to me and he was easy to understand. No talking down to me or impatience. I now understand what a plenum does and he installed an air purifier and uv ozone light to improve cleanliness and air quality. Really appreciate his professionalism.Colby from Blue Ribbon was able to arrive earlier than scheduled which is always a pleasant surprise. He checked out my AC unit for its yearly maintenance and gave it a clean bill of health. So a very positive end to the process. -
Review 75 (2025-01-24 - Rating: 5)
A city of Austin electrical problem caused my power to act erratically and my furnace went out. After trying to get an appt with MANY electricians (including a no-show from Stans-AVOID THEM) Blue Ribbon showed up the same day I called and they were VERY thorough. David was awesome-ask for him. Hes got a lot of integrity. -
Review 76 (2024-12-17 - Rating: 5)
Olen was great! He explained what was happening with my plumbing issue and what was necessary to fix it. He also was very conscientious in communicating the cost of the repair - which I appreciated. I was very pleased with my overall experience. -
Review 77 (2024-10-24 - Rating: 5)
The technician Geraldo did an excellent job of assessing the condition and operation of my a/c unit. He explained the issues to me clearly so that I understood the situation. And he offered solutions clearly so that I could make an informed decision on what to do next. I am very pleased with his service. -
Review 78 (2025-01-28 - Rating: 5)
This was my second time doing business with Blue Ribbon Cooling & Heating. That should say enough about my experience with them. Eric Davis arrived within the window of time promised. Heās very friendly and knowledgeableā¦good listener, too. They installed a water heater last spring, then one day recently there was no hot water. He came out and found that the Floodstop device has gotten wet somehow and had closed the valve that lets water into the WH. He reset it and the tank filled up. We had hot water again. I didnāt think to look at that device. Anyway, Iāll definitely call them for any future plumbing or hvac needs. -
Review 79 (2025-02-12 - Rating: 5)
We needed a new shower valve cylinder and Ethan performed the work. He was professional, friendly, and very efficient. Wonderful experience overall, would definitely recommend for plumbing needs. -
Review 80 (2024-11-26 - Rating: 5)
Ezekiel did a great job! Found the problem very Quickly! Give us an estimate on future plumbing that we might need done and everything is great! Love the fact that they donāt charge if no work needs to be done. -
Review 81 (2025-02-13 - Rating: 5)
Ethan did a great job. He was on time, personable, and knowledgeable. He patiently problem solved the situation and fixed what I thought would have to be replaced. Ask for Ethan he knows what heās doing! -
Review 82 (2025-02-25 - Rating: 5)
Ethan was Out Freaking Standing. He took good care of my issue without wasting time. I really hope you all put his name under the Technician tab. -
Review 83 (2024-10-21 - Rating: 5)
We had electric work performed following a tripped breaker and outlet issue. Kenneth is was courteous and explained the plan and estimated costs before the project started. He thoroughly addressed each issue and followed up with what was performed. Pricing and was reasonable for the work completed. -
Review 84 (2025-02-11 - Rating: 5)
Efrain provided excellent service today on my unit. He made sure the unit was heating and reduced the fan noise before leaving. He was very courteous, thorough and professional. -
Review 85 (2024-10-17 - Rating: 5)
Joseph was very courteous and professional. He took his time and explained the situation thoroughly which allowed me to make an informed decision on the next steps. Thanks again Joseph and keep up the good work. -
Review 86 (2025-01-18 - Rating: 5)
Great service all around. Garret did an excellent job installing the new tankless water heater. He answered any questions I had. Very professional and knowledgeable. -
Review 87 (2025-01-17 - Rating: 5)
Im impressed with the service we received. Dominic, Colin and William were all very professional, courteous and expert at what they do. Would highly recommend this company and their team. Thanks, Guys. -
Review 88 (2024-10-31 - Rating: 5)
Blue Ribbon responded fast had Aaron the tech out to our house same day I called. Aaron found and explained the issue with the small gas leak near the sediment trap. Repaired it quickly at a reasonable cost . Recommend Blue Ribbon. Thanks! -
Review 89 (2024-08-21 - Rating: 5)
Blue Ribbon sent Jude Gonzales out to handle my plumbing need! Couldnāt be happier. The communication, knowledge and work ethic was All there. Did a great job in a very timely manner. I will call Blue ribbon again for my plumbing needs and of course request Jude Gonzales again. Very positive experience for meā¦ Price of the the job was very reasonable.. Thanks again Jude and Blue Ribbon :) -
Review 90 (2024-12-17 - Rating: 5)
Jacob performed a thorough job after explaining the root cause and the best solution to our house plumbing issue. He wore shoe covers while trafficking in and out the house to attend a problem that started outside! He is polite, skillful and a pro! -
Review 91 (2025-01-10 - Rating: 5)
David happened to be in my area and was able to swing by in just a few hours. He had no problem deleting a live wire in a wall that I am removing. Thats something I wouldnt want to try myself and it was an easy decision to let a pro handle it. -
Review 92 (2024-09-10 - Rating: 5)
We had a constantly running toilet issue along with some older leaking shutoff valves that wouldnt turn off. This, along with installing water sensors for the water heaters was a lot of work for one person. But, Olen was amazing! Not only is Olen a very nice and professional person, but he exemplifies everything that you would want in a service tech. He is passionate about his work, and beyond skillful and knowledgeable. Fantastic service and person! -
Review 93 (2025-02-05 - Rating: 5)
Casey was polite knowledgeable and helpful in finding the plumbing problem. He drove to get the part and replaced the broken part. He was efficient and finished the job in a timely manner. I would use them for future problems. -
Review 94 (2025-02-18 - Rating: 5)
Kenneth was on time, very thorough in his investigation of my electrical problem and gave good suggestions/answers to other repair problems I am having. I have signed up for their maintenance plan and will definitely use Blue Ribbon again -
Review 95 (2024-09-20 - Rating: 5)
After struggling with a different company, I needed a second opinion on my AC system and reached out to Blue Ribbon. The tech showed up on time, was friendly and knowledgeable, and provided me with a thorough review of my issues. Shortly after the visit I was provided with an electronic quote and multiple options to fit my budget. A pleasant experience overall. -
Review 96 (2025-02-28 - Rating: 5)
Ezekiel came in, explained everything, helped and repaired everything so quickly! Great service and will definitely use them again for future needs. -
Review 97 (2025-02-19 - Rating: 5)
Ethan was excellent in diagnosing and repairing our plumbing issue! He was most efficient in his work and explained what he did effectively. We enjoyed having him in our home! -
Review 98 (2024-09-27 - Rating: 5)
Jeremiah was very methodical and thorough in analyzing the issue with the toilet and plumbing connection to the wall. He and his partner, Aaron, were very prompt and efficient in doing all the work. They even showed us the special tool they use to ensure that the repair job is done efficiently and without causing any damage to the other components They were very clean and methodical in going through all of the replacements. Excellent work! -
Review 99 (2024-12-12 - Rating: 5)
(Aaron) and his assistant did a wonderful job. They explained everything gave us the cost upfront. They went above and beyond, making sure everything was taken care of to our satisfaction. -
Review 100 (2024-11-07 - Rating: 5)
Thank you for sending Zeke Biloki to us. He was pleasant, respectful and took time to explain all options to remedy the problem. This guy knows his stuff. We chose the best for us and he actually let us watch what he did, explaining the whole time. The price was fair. We realize there is no cheap or bargain plumbing. Everything is working well now and we know what to expect in the future.Charles M. Briley, PhD -
Review 101 (2024-12-05 - Rating: 5)
Gerardo went above and beyond for me. I noticed from the beginning how present and clear he was in communicating. And I appreciated his thorough explanation about everything he did. Truly exemplary! -
Review 102 (2024-09-11 - Rating: 5)
Polite, efficient, solved my mini split problems, offered me a service contract, explained about the better use of my remote control, price was reasonable. I would recommend the company to anyone. Also, the office folks were very pleasant to schedule appointment.Kind regards,Bill Weldon -
Review 103 (2024-10-11 - Rating: 5)
Fantastic service! Blue Ribbon came to my house the day after I called to give a quote for an overflow issue in my bathroom. They didnāt charge for the visit and were incredibly prompt. I wouldnāt choose any other company! -
Review 104 (2024-11-04 - Rating: 5)
Jeremiah & Mateo pinpointed & resolved plumbing issue with the utmost professionalism! Blue Ribbon hit the jackpot with these technicians. Courteous, polite and friendly: took the time to answer questions about other plumbing concerns. My new plumbing family gets a 10 rating :) -
Review 105 (2024-07-16 - Rating: 5)
Olen came and fixed my leaking outdoor faucet. He is very great to work with and would recommend him to anyone! Great energy overall. Will only request to work with him on future jobs -
Review 106 (2025-01-18 - Rating: 5)
Aaron with Blue Ribbon assessed and then replaced a dying hot water heater at my business. He was professional, quick and clean. Highly recommend! -
Review 107 (2024-12-09 - Rating: 5)
Technician (Ezekiel) arrived promptly and did the work in a fashion that told me that he genuinely cared about getting a good outcome. He also understood that I would shortly be getting foundation repair and that it would be better to address certain problems after the slab has been jacked and before the dirt goes back in the hole. I will most certainly call for him again in a few months when the foundation repair guys are here. -
Review 108 (2024-12-19 - Rating: 5)
Kenneth J was a great technician for my problem. He review the issue and gave me a couple options I could go with to resolve my problem of a circuit breaker keeps tripping. When he reset the breaker everything worked just fine :( He spent time trying to find out why the breaker was tripping and could not find an issue, just possibly of what could have caused the issue. The service I took was to replace the breaker and he did do the replacement. All issues with the circuit are currently working, so good work Kenneth J. -
Review 109 (2024-10-11 - Rating: 5)
Reese came out during the time projected. He was professional and friendly. He took the time to answer my questions. He provided me with a full overview of the work that would be done, and also provided a bid onsite. Great customer service -
Review 110 (2025-02-13 - Rating: 5)
Conscientious and knowledgeable. When things did not go perfectly, Christine made sure that she came back and fixed it - without an extra charge. I have complete trust in this company. -
Review 111 (2024-10-11 - Rating: 5)
Joseph was punctual, very kind, walked me through the whole process and explained why he would do things a certain way. Amazing job with my sink replacement! Thank you so much! -
Review 112 (2024-10-23 - Rating: 5)
From the initial phone call to signing the documents to get the work done, this has been the single best experience weve had with all HVAC companies in the area. And weve used them all; never really completely happy with the previous experiences and work. Gerardo was the tech that worked with us and the service manager, Colby, both have been professional, sincere, and thorough. -
Review 113 (2024-12-05 - Rating: 5)
Weāve had these guys out to fix plumbing & electrical on 3 different occasions. Always professional & well mannered. I felt comfortable with them in my home & they do a wonderful job each time. -
Review 114 (2024-12-05 - Rating: 5)
So happy that I found blue ribbon and the technician John Grimes. My Daikin HVAC unit went out and they responded right awayā¦ Got a service call The same day. was very happy with the technician as well. Recommend them. -
Review 115 (2024-09-09 - Rating: 5)
I had a great experience with Jude at Blue Ribbon Plumbing today! He was incredibly thorough and took the time to walk me through everything and show me how different things worked so I could understand the how and why. He was kind, patient, and respectful. I would highly recommend! -
Review 116 (2024-10-15 - Rating: 5)
Jacob was so patient and understanding. He did an amazing job of explaining to me what he was going to do and all the details about the repair. He was so pleasant and diligent. Thank you Jacob for all your help and kindness. Very satisfied with the repair. -
Review 117 (2024-12-30 - Rating: 5)
Mannnnn - where do I begin!? Noah came through to save the day! Iāve been dealing with a backed up kitchen sink for over a month. We tried everything, 25ft snake didnāt work. Then the 50ft snake didnāt work. Thatās when we decided to call in the professionals. Professional is an understatement, Noah was GOD today! Very personable & well versed in his field. Canāt thank him & Blue Ribbon for all the help! Noah - heroās donāt always wear capes! Thank you brotha -
Review 118 (2025-01-08 - Rating: 5)
Jeremiah was awesome. He came out and was quick and efficient and helped us find reasonable and cost-efficient solutions! Thank you! -
Review 119 (2025-03-02 - Rating: 5)
Christine was such a delight. Personable, and professional. I highly recommend this company for any plumbing issues. -
Review 120 (2024-12-16 - Rating: 5)
Big shout out to David!. He came and assess the issues I had with my electric outing. He really took the time to explain in detail what the problem was in all honesty. Thanks again bubba!. -
Review 121 (2024-12-23 - Rating: 5)
Received a call letting me know the technician, Nash, was on his way. Nash arrived on-time and we walked through the problem. Asked a few other preventative questions that were helpful. This is my second time with Blue Ribbon and would use them again. -
Review 122 (2024-10-25 - Rating: 5)
Ezekiel arrived on time, was very friendly and professional. Found one problem during diagnosis and scheduled time/date to fix this, with subsequent follow-up to verify entire system. Very happy work moving so quickly. Many thanks to Ezekiel! -
Review 123 (2025-02-02 - Rating: 5)
Just wanted to let ya know, we loved the service we got yesterday from Christine, what a conscientious worker she is, as well as a excellent communicator, explained everything sooo well, work here continues this week and we hope that shell be part of that team, Thank you Val & Don -
Review 124 (2024-07-01 - Rating: 5)
Wonderful experience! Jude came ahead of schedule and was extremely professional, nice, and offered great solutions for our issues. He was able to immediately fix one himself, and there was a seamless transition into getting a specialist out to our house for the other. Our experience was so great with Jude were also getting our water heater replaced with Blue Ribbon next week thanks to his recommendation! Thanks Jude!Edited to add, would also like to thank Noah and Eric who came out for other issues and were just as great! Thank you both so much for your wonderful work! -
Review 125 (2025-02-07 - Rating: 5)
Two visits yesterday, HVAC & Plumbing. Arron & Daniel addressed our plumbing task and were able to remove & install a new Toto! So happy to get this service in one day.... from these pleasant & professional men. They kept us informed every step of the way & were incredibly neat & clean in our home. Well ask for them by name when we need another tank clean or any other plumbing need.HVAC - Very pleased with our Blue Ribbon maintenance visit with Raymond. Excellent communication both digital and verbal. Ray was pleasant and professional- kept us informed on his progress and the status of our units. Very comfortable having him in our home. š -
Review 126 (2025-01-17 - Rating: 5)
Blue Ribbon helped me breathe better after my HVAC was infected by mold. They were fast and very professional. I definitely recommend them Thank you! -
Review 127 (2024-08-25 - Rating: 5)
After I called the plumbing company that installed our hot water heater, of which touts 24/7 service, but received zero callback from anyone; i reached out to Blue Ribbon. Call me āOld School,ā but i wanted to go with a local, family owned business and Jude and the team at Blue Ribbon didnt disappoint.Jude was courteous, and even did a video that helped me understand our issue and how to repair it in the future if need be.My wife and child were comfortable around Jude and he was incredibly responsive, even so much that we signed on for their Yearly Service contract. (I donāt recall the technical name yāall call it).Highly recommend these guys, and Iāll always ask for Jude. Dude knows his stuff, treats you like a normal human being, and gets stuff done!And, to top all of this off, the entire teamās communication is wicked and āoff the charts.ā Kudos to the ladies I spoke with in the phone as we set up this repair.Thanks to ALL of YOU for your help! -
Review 128 (2024-12-26 - Rating: 5)
October 2024I set an appointment and they informed about his arrival time on the day of the appointment. Blue Ribbon sent the name and photo of the tech in advance of his arrival. The service was performed in a clean and timely manner. Overall an excellent experience. I have no problem giving a 5 star review.Update , October 2024Service tech came out on schedule to inspect the furnace in advance of the heating season. Two components are weak and will be replaced tomorrow. Fast service and on time. 5 star updated reviewService completed on schedule. I like the fact that they include photos of completed work. I also signed up previously for a scheduled inspection program and the necessary service was completed with a discount. The company is very proactive in keeping me updated with the techs arrival time on the day of service.Update Dec 2024.I was concerned that my furnace was not generating heat when the thermostat was calling for heat. I had a gas valve replaced in October and the furnace checked out fine then. Between the time I noticed the problem and the service appointment, the problem seemed to rectify itself???? As before, the tech was prompt on the appointment day. The furnace checked out fine and I feel that my 11 YO furnace has some life left. Im very happy with the service received from Blue Ribbon and has no problem with a 5 star review..... Best of all, there was no charge for the checkup!! -
Review 129 (2025-01-10 - Rating: 5)
Gerardo worked through the freezing, wet weather to diagnose the problem with my mini-split unit quickly and offered several options for repairs. He did a great job and Id likely use Blue Ribbon again based on the experience. -
Review 130 (2024-08-19 - Rating: 5)
After my initial service, it turned out the problem with my AC wasnāt fully resolved. However, Blue Ribbon promptly scheduled a second service call. John was excellentāthorough, professional, and determined to fix the problem once and for all. He carefully diagnosed the situation and made the necessary repairs, leaving my AC unit running perfectly. While the initial service didnāt fully resolve the issue, I appreciate Blue Ribbonās commitment to customer satisfaction and their willingness to make it right. I highly recommend John for his outstanding service. -
Review 131 (2024-12-04 - Rating: 5)
Jeremiah was kind and professional. He assessed the work that needed to be done and provided an estimate. I really appreciate that he could come out quickly, as we have no hot water! -
Review 132 (2025-01-07 - Rating: 5)
Very professional and knowledgeable. They did great work on our AC, water, and electrical, including cleaning up an electrical mess left by other contractors. I recommend them! -
Review 133 (2024-12-13 - Rating: 5)
LOVED having multiple trades in one company! The electrician and plumbers worked together to update and install our water heater. The customer service line was always friendly and professional. -
Review 134 (2024-01-18 - Rating: 5)
Fast and friendly service! Easy to work with and great communication! Eric Davis showed up on time inspected the damage from the frozen bursted pipe which was a simple fix as he stated.. Initial quote was a bit high but he worked with us and got the job done quick.. Worth the price to have the work done! Water is back on ! Thank You Blue Ribbon and Eric Davis for your help! Oh and a 2yr warranty on parts and labor. -
Review 135 (2024-10-11 - Rating: 5)
Gabriel Zapata did a great job. I honestly was not happy about having to get a plumber, but Gabriel did a great job. I am enjoying the repair, and it was money well spent. Thank you! -
Review 136 (2025-01-08 - Rating: 5)
Great service - new aircon systems needed some adjustments - the service techs arrived within 2 hours of our call and the issue was sorted straight away. Everything was clearly explained - very knowledgeable team. -
Review 137 (2025-01-22 - Rating: 5)
Cold weather and copper pipes.... It was a mess but Eric Davis with Blue Ribbon saved the day. He took one look at the situation and said I will have up and running again in a jiffy and he did! He was professional and worked to make sure my water was back on in no time. I will use Blue Ribbon for all my plumbing and cooling needs!! -
Review 138 (2024-11-13 - Rating: 5)
The company representative, Jeremiah Rodriguez, was knowledgeable, fair, and honest and quickly identified my problem and developed an excellent, economical repair. They even offered 1-year interest free financing. -
Review 139 (2025-02-15 - Rating: 5)
Mateo was very helpful. Explained everything and answered all my questions not to mention fixed the problem. Also came out same day! -
Review 140 (2024-09-27 - Rating: 5)
Efrain did a wonderful job! He explained everything clearly, and did a professional and complete review of our system. In addition, Efrain is such a polite young man! Thank you Blue Ribbon! -
Review 141 (2024-10-14 - Rating: 5)
I had my entire HVAC system replaced and it was done in a timely and professional manner. Will use Blue Ribbon for a all my Heating/Air needs. Angel and Levi did a great job! -
Review 142 (2024-08-08 - Rating: 5)
Jude Gonzales was fantastic! He was personable, put safety first, offered us a lot of knowledge transfer, and got the job done correctly, quickly, and at a good price. I honestly couldnt have asked for a better visit from this company. We were nervous because we just switched plumbers and Blue Ribbon was new to us. Five Stars from this family and we will 100% use them again should we need something else replaced or fixed. Thank you Jude for being a great service person, but also a great human being. -Dean & Cindy Anderson -
Review 143 (2025-01-17 - Rating: 5)
John did a great job with my Daikin HVAC unit. so happy to have had him assist us. Thanks, John! -
Review 144 (2024-10-15 - Rating: 5)
Richard recently came to do our membership AC/Heating checkup.He was very pleasant and professional. He explained exactly what he found that he thought needed attention. I accepted and he completed the items on the AC as needed. I recommend Richard as a very good AC/Heating technician! Hope I can get him every-time I need service!10-15-24. Daniel came today for our simi-annual AC/Heating inspection by Blue Ribbon. He also explained all the items he inspected. We talked about UV light and how it worked. I had him install one. Daniel did a fantastic job for us!! -
Review 145 (2024-10-15 - Rating: 5)
Jeremiah was assigned to replace the ice maker plumbing behind the refrigerator. We couldnt be happier. He did excellent work, communicated everything and was just a nice guy. Well done Blue Ribbon. -
Review 146 (2024-09-18 - Rating: 5)
This company was quick and responsive. They came, assessed the project, and made the whole process quick, clean, and affordable. So grateful to have the necessary breakers working again along with the new plugs for our outside tank pumps. -
Review 147 (2024-09-27 - Rating: 5)
Dominique was awesome. Courteous and efficient. Blue Ribbon was able to service my home on same day I called. Would use again. -
Review 148 (2024-06-25 - Rating: 5)
Great representative from Blue Ribbon. Professional, knowledgeable and very polite. Thank you Luis& Madison great hard working in a 97 degree temperature. -
Review 149 (2024-06-19 - Rating: 5)
Again, Blue Ribbon came through for me. I had a cold water faucet unable to shut off on our Roman tub. Jude came out within a few hours of my call to assess the issue and offered several options. I decided to replace the entire faucet set and valve with a much higher quality set. Kurry and his assistant came out a few hours later with the necessary parts and did a great job of installing the new hardware. I highly recommend Blue Ribbon plumbing and will continue to rely on their services in the future! -
Review 150 (2024-08-31 - Rating: 5)
Tyler did an excellent job and was friendly and professional with install. Great job and would recommend. Joshua was very helpful as well to find the right unit needed and work with competitive pricing. -
Review 151 (2025-01-31 - Rating: 5)
Aaron is very knowledgeable and has a very pleasant personality. Does not try to push you into buying something you do not need or want. -
Review 152 (2025-01-17 - Rating: 5)
Nash was amazing. Went above and beyond to get our external water leak repaired before the cold weather set in. Thank you Nash and the Blue Ribbon team. -
Review 153 (2024-09-05 - Rating: 5)
Luis was great! He arrived promptly and was courteous and professional. He performed a very thorough job on the HVAC systems and offered recommendations, but didnt push them on us. -
Review 154 (2024-07-18 - Rating: 5)
Jude was awesome, he came to check on my water heater to give me an estimate and also replaced some shower arms/heads while he was here. He was amazing at explaining the why behind the things he did and even showed me some tips so I could take care of the issue myself in the future. He seemed like he really cared about the service he was providing and I appreciate that. Would highly recommend Blue Ribbon and Jude especially. -
Review 155 (2024-10-30 - Rating: 5)
Noah was incredibly helpful and friendly, would use him again anytime and highly recommend Blue Ribbon. Keeping up the quality work of Doug the plumber. -
Review 156 (2024-09-27 - Rating: 5)
Olen and his colleague were awesome, they came and did a great job with my stove. Im very Happy with Blue Ribbon! Great job! -
Review 157 (2024-11-19 - Rating: 5)
Gerardo gave a very thorough diagnostic analysis of the heating system and explained in detail all problems. He then gave several options for the repairs. He was also extremely polite, respectful and courteous. -
Review 158 (2024-06-26 - Rating: 5)
We had a great experience with this company, and especially with our tech, Gerardo! They were very communicative and let us know about each step of the process. Gerardo was very knowledgeable and kind, and was respectful of our home and time. He took time to explain to us in detail what needed to be done to fix our system and had pictures to back up his claims. He was polite and patient with all of our questions. We wouldnt hesitate to recommend Blue Ribbon. -
Review 159 (2024-09-18 - Rating: 5)
Joseph McClughan and Reese Russell were spectacular. They carefully assessed the water heater, and concluded it actually did not require any work. Further--and quite unrelatedly and unexpected--they resolved a separate issue with the disposal I had been looking at. Finally, they refused to charge for the service call, troubleshooting, and resolution of either problem and provided a detailed statement of what they did and concluded. They, and Blue Ribbon, are outstanding. -
Review 160 (2024-12-18 - Rating: 5)
I was requesting a quote. Jeremiah did a good job explaining what the job would cost. I had a number of requests and he was able to bundle them. -
Review 161 (2024-12-13 - Rating: 5)
Noah was friendly and did a great job for us. He showed up very promptly and the communication was excellent. Thanks! -
Review 162 (2024-08-07 - Rating: 5)
Iām more than impressed by the service provided. Water was gushing from the rgt side of my front lawn. After finding out the leak was not one that would be repaired by the city, I made a call to the highest rated plumber google could find. Well, The ratings didnāt lie. After explaining my situation, Jude showed up at my house in 15mins! He accessed my problem immediately and gave me several solutions to choose from. He was very knowledgeable and explained everything that would be happening with my repair Step by step. Having a pipe burst in your yard is never a good experience, but this time it really wasnāt that bad at all. I was back to normal the same day! I would recommend Blue Ribbon to anyone. Great service, Prompt, Knowledgeable, Professional, Courteous and Respectful of my property. A+++ -
Review 163 (2024-09-13 - Rating: 5)
They fixes were not working the first day but the technicians scheduled and came back the second day and made sure the system is working. Im glad I chose Blue Ribbon. They strive for good customer experience. I appreciate going the extra mile. -
Review 164 (2025-01-07 - Rating: 5)
Super happy with my service. Prompt, friendly & affordable. Would recommend. Dominac did a great jobš -
Review 165 (2024-10-30 - Rating: 5)
Friendly people, quickly and accurately assessed and corrected the relevant issues. They treated me like a human being and not a wallet to take from. I would recommend Aarron any day. -
Review 166 (2024-11-14 - Rating: 5)
Aaron was great! Great conversations and info. He was very upfront and answered all my questions. I highly recommend! -
Review 167 (2024-05-21 - Rating: 5)
Josh came out and quickly diagnosed and resolved the issue. The price was competitive and I appreciated his honesty. He looked at some other issues unrelated to the initial call and offered some good advice which I will take into consideration. If and when that time comes I feel confident in choosing Blue Ribbon to assist with resolving those as well. Would definitely recommend this company for your plumbing needs! -
Review 168 (2025-01-09 - Rating: 5)
Great visit. Got my heater back up very quickly. Gerardo was professional and explained the likely cause and what to watch for. -
Review 169 (2024-11-13 - Rating: 5)
Gerardo was very professional and knowledgeable. Very nice guy. I will be using Blue Ribbon cooling and heating for all my future needs. -
Review 170 (2024-08-15 - Rating: 5)
Gerardo showed up promptly and was extremely thorough with his diagnosis of our struggling A/C system. He went into detail and provided photos, explained how his tools worked with our unit and what it meant for our next steps. He then gave us several options to move forward with. Thank you for being so friendly and straightforward -
Review 171 (2024-09-05 - Rating: 5)
My mother and father in law were in need of service for their AC. Efrain drove all the way out to Jarrell, TX to assist them. He was kind, professional and had a great attitude. He even took the time to explain what he was doing and why the maintenance was important. Thanks Efrain for taking care of my family! -
Review 172 (2024-10-05 - Rating: 5)
Only got a quote so far, but Daniel was knowledgeable and polite, spotted things that other companies might have missed and explained about the new refrigerant change over.Really liked the professionalism. -
Review 173 (2024-11-14 - Rating: 5)
Jose came out and did a great job! He was friendly, knowledgeable and respectful. He made sure the job was done correctly! -
Review 174 (2024-06-21 - Rating: 5)
Clean, professional, quality work. Brandon came to my house on time, was very knowledgeable, and extremely professional. He was able to identify the issues and provide me with many options for repair/replacement. There was no overly pushy upselling or pressure to buy immediately. I am extremely happy with the services provided and the plumber who provided those services.Update: Javier and Ulysses ended up doing an amazing job. They navigated our pet situation perfectly. They were extremely respectful to us and our house. I would absolutely recommend them to anyone. -
Review 175 (2024-12-12 - Rating: 5)
He was very polite and wanted to help me. He spent hours making everything right for me. I canāt recommend them highly enough. They are so good! -
Review 176 (2024-10-15 - Rating: 5)
John the technician was super helpful. Answered every question and had excellent advice on how to move forward with our particular issues giving us several options. 100% professional excellent service. -
Review 177 (2025-01-15 - Rating: 5)
Haiden did a great job! He was thorough, pleasant and courteous! Iām ahappy customer! -
Review 178 (2024-10-07 - Rating: 5)
Jared was outstanding. Arrived on time. Polite, professional and quickly went about checking out our HVAC system for its Fall Check Up. Thanks Jared, great job! -
Review 179 (2024-07-20 - Rating: 5)
We were in a bind and needed someone pretty quick. Blue Ribbon responded right away and had someone out within 24 hours. Kenneth was very professional and efficient, solved our problems within minutes.This is after our contractor who does some electrical spent 4 hours trying to resolve the main issue. I highly recommend Blue Ribbon.To add another 5 star review, Madison and his co worker Hayden did an incredible job cleaning our ducts throughout house - they were extremely courteous, kind and very knowledgeable! Great job guys. I highly recommend Blue Ribbon!! -
Review 180 (2024-11-04 - Rating: 5)
Daniel took a lot of time explaining problems that we had and gave us options one by one so that we could decide on all of one. We ended up replacing a couple items and upgraded one as well. We will surely ask Blue Ribbon back for continued service. -
Review 181 (2024-08-12 - Rating: 5)
Amazing service! Kind, understanding and informative of the whole process. Being an odd couple here, he had nothing but respect and very knowledgeable about the issues we were having. Fixed and repaired! Def highly recommend! David was fantastic! -
Review 182 (2024-08-23 - Rating: 5)
Noah was so friendly and very professional! I appreciate his knowledge regarding his job. He came in and immediately knew what the problem was. He took care of the issue for us quickly. Thank you so much Noah!!! -
Review 183 (2024-08-08 - Rating: 5)
Blue Ribbon is GREAT. Everyone we have worked with have been amazing. Most recently we worked with Mark who came out and took care of the issue in a quick and professional manner. Mark was respectful and very knowledgeable. I would definitely recommend Blue Ribbon to anyone needing a new unit or any AC work. -
Review 184 (2024-04-23 - Rating: 5)
Totally pleased with the technicians Blue Ribbon sent out to do the faucet replacements for my kitchen and master bathroom. Joshua was polite, professional and just a wonderful person to deal with. He did the initial inspection of the areas needing work and was able to give me a quick and fair estimate of the cost. Since we had two areas needing attention, Blue Ribbon sent out two technicians and they were able to get the work done in a reasonable amount of time. Both were very polite and professional. I dont recall their names but they did an excellent job! Completely pleased with the work done by Blue Ribbon Cooling, Heating, Plumbing & Electrical and I highly recommend them. -
Review 185 (2024-08-20 - Rating: 5)
Very positive experience with everyone at Blue Ribbon, starting with Colby who did the initial estimate for our new heat pump and ending with Angel and Levi who did the installation. Very professional and willing to answer any questions we had. Thanks for braving the heat so that we could be comfortable! -
Review 186 (2024-11-14 - Rating: 5)
John Grimes came out and corrected a heating issue right away. Great job, as always!āāāāāāāāā-Mike Eyler came out and changed an old power switch. He also added a whole house surge protector.He was friendly, professional, efficient, polite, and explained everything really well.Very happy with his work! Thank you!!āāāāāāāāā-Levi and Isaiah did a great job installing an AC and replacing all duct work. They were professional, hard working, and informative. Highly recommend this company! -
Review 187 (2024-08-22 - Rating: 5)
Kenneth was our hero today. He finally solved an issues thatās persisted for years., one that multiple different companies have overlooked or upsold around false promises. Finally, someone who was kind, respectful, receptive and wildly effective/ efficient. My kiddo loved him too, kept thanking him for coming to help us. Iām grateful it was Kenneth and I only wish I could do more to show our gratitude. Highly recommend. -
Review 188 (2024-09-23 - Rating: 5)
Jeremiah was really kind and professional. He listened to what we had to say and worked from there. I would definitely use Blue Ribbon again. -
Review 189 (2024-07-18 - Rating: 5)
**Exceptional Plumbing Repair Work - Highly Recommend Jude and Blue Ribbon Cool and Heating**I had a major plumbing emergency last week when a pipe in my front yard burst, causing significant water damage to my lawn and driveway. I called several local plumbers, but Jude from Blue Ribbon Cool and Heating was the first to respond and arrived at my home within an hour.Jude was incredibly professional, courteous, and knowledgeable from the moment he arrived. He quickly assessed the situation and got to work right away. Jude expertly excavated the damaged section of pipe, shut off the water supply, and proceeded to install a brand new pipe segment.Throughout the repair process, Jude kept me informed every step of the way. He explained the issue in detail, outlined the necessary work, and provided a fair, transparent quote. I was extremely impressed by Judes expertise, attention to precision, and commitment to doing the job right.The entire repair was completed in just a few hours, and Jude made sure to thoroughly test the new pipe before finishing up. He also went above and beyond to ensure my front yard was restored to its original condition, carefully refilling the excavated area and re-sodding the damaged lawn.I am so grateful for Judes prompt, efficient, and high-quality service. My plumbing is now fully restored, and there has been no further water damage to my property. I would give Jude and Blue Ribbon Cool and Heating my highest recommendation. They provide exceptional, reliable plumbing services, and I will definitely be using them again in the future.If you need a skilled, professional plumber who takes great pride in their work, I strongly encourage you to call Blue Ribbon Cool and Heating and request Jude. You will not be disappointed. -
Review 190 (2025-01-17 - Rating: 5)
Gerardo went through all the tests to locate the problem and propose the solution including all final costs. Excellent work and well explained. -
Review 191 (2024-08-30 - Rating: 5)
5 stars cuz my techs (Tyler and Jeremiah) were great and I want them to get their bonus, and the company was willing to work with me on some credit back for services not rendered. They responded very quickly to my call which was great cuz we had water coming through our ceiling. My only issue is the prices this company charges seem pretty high and they donāt offer much transparency, just āwe charge a flat rate, 30% materials and 60% laborā. They charged me $3k to replace a basic 40gal water heater. Took them 4 hours, 5 if you count the āfree consultationā. Giving them a VERY generous $900 budget for the materials, that comes out to $400-500/hour. seems a bit high to me.