Baker Brothers Plumbing, Air & Electric
Located in Houston,
Address: , , ,
Phone: +1 817-591-1556
Rating: 4.6
Categories
- Air conditioning contractor
- Plumber
- Air duct cleaning service
- Drainage service
- Electrician
- Service establishment
- Furnace repair service
- Heating contractor
- HVAC contractor
- Septic system service
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-12-05 - Rating: 4)
Have used them several times I the past with good results. Major jobs too.This time they failed.Tech was late, no call to advise. Then when he went and got parts, were wrong and couldn’t fix issue.Still had to pay $190. You can do better.Update: Baker Brothers reached out and refunded the charge.Good customer service. -
Review 2 (2024-09-30 - Rating: 5)
Russell C was the best electrician I could have asked for this guy should be manager the compassion and knowledge needs to be provided to others to ensure the service he gave was 1,000% could have not asked to start my day any better fast repair that was complete. -
Review 3 (2018-01-23 - Rating: 5)
Wes knew that I had a very large original estimate for sewer repair and came out himself and looked at it. Not only was his quote lower he stayed true to his word and came in $3,500 below the original estimate I received. Colton and his work partner came out and did the work and they had the best customer service. They were there on time, they were friendly, and they left my yard as best I could considering all the work they had to do. -
Review 4 (2024-06-25 - Rating: 5)
Baker Brothers have gone absolutely above and beyond for my family and me. Our HVAC system stopped working which resulted in us not having AC. Every single representative, technician, and supervisor have provided the highest quality services in a timely manner. I absolutely recommend Baker Brothers! -
Review 5 (2025-01-06 - Rating: 5)
I used Baker Brothers recently for plumbing and I was a little hesitant, since I had two plumbing companies come out prior for my repair. I was very happy with how easy it was to get a person on the phone and schedule the appointment. The communication from the time I made my appointment to the time the technicians arrived was excellent. The technicians gave me a thorough explanation of what was wrong with pictures and gave me options to resolve. Once we decided to do the repairs, they spent all day working on the repairs. I also received more pictures of the repair work that was completed once they finished and I only paid once the repair work was completed to my satisfaction. Unfortunately, one of the connections broke loose during the night; however, I called early in the morning and they same tech came out the next day to fix the connection and provided pictures of what failed and what was fixed. They tested the water pressure and connections one last time and I have had no issues. I think you get what you pay for and I was happy with the level of service I received for what I spent. I will use them again. -
Review 6 (2024-05-29 - Rating: 5)
Our AC went out and we initially reached out to Reliant, as their information is on the unit. Their service tech charged us $100. He was in and out pretty quickly. We were told it was the evaporative coil and the repair was $1400, including the part being under warranty. I reached out to a family friend, David Wilson, and he was able to get a tech to our house in less then 2 hours. Miguel, our tech, was there for hours. And determined that it wasnt the evaporative coil but instead the meter. They cane out without a charge and gave us a free second opinion. Im sure glad we did. They had the repair done the following day. Miguel was awesome and explained it in detail. Outstanding service! Highly recommend! -
Review 7 (2024-06-27 - Rating: 5)
Andrew G. in Fort Worth was called to our home to cap the gas line behind the gas range, so we can convert to an electric range. He was extremely knowledgeable and friendly. He took the time to understand our full situation and provide the best options for us to move forward with a decision.Andrew is a great listener who makes sure he has a full understanding before providing feedback. He also made sure we were well-informed of how to make sure we are getting the best ventilation in the home when cooking, as well as things to consider that we were not aware of, such as it is recommended to always have the vent fan on when cooking but actually required when using a gas stove.Andrew is an asset to this company, and we are thankful he was the one to address and correct our concerns. Thank you, Andrew and we wish you all the best! -
Review 8 (2024-06-25 - Rating: 5)
I had scheduled semi-annual HVAC inspection for 6/24 several weeks ago. Baker Bros is good about letting us know when a tech is enroute but today, I called the office @ 3:30 because I had not heard anything. The techs had been tied up on emergency AC calls because of the high temps in the metroplex, but a tech will be out later this evening. Since mine was a routine service call, I was fine with that. David Juanes arrived @ 8:00 pm and completed the AC check thoroughly and efficiently, and informed us of his findings. He even put us on the reminder schedule for Dec check. We trust Baker Brothers service. -
Review 9 (2021-05-09 - Rating: 5)
A slow-moving leak developed at the pex tee fitting on the hot water outlet line. The hot water outlet line from the water heater to the fitting was copper, and the fitting to the rest of the house was PVC. The seal between the PVC and plastic was cracked. This was bound to happen given the age of the fitting (about 15 years), and the fact a polar vortex hit two months prior.I was tempted to fix it myself, but my fifteen-year-old Bradford White 40,000 BTU 50 Gallon water hear (Model No. MI5036FBN) was also on its last legs (heater struggled to keep water hot, hot water ran out quickly, water was cloudy), and the cold-water inlet valve was rusted shut. It was time to call in the pros, and I am glad that I did!I made a call at 7:00a in the morning on April 23, 2021. The dispatcher could not promise nor guarantee a time, other than the technician would come after 11:00a. However, dispatcher told me that the technician would text me about 30 minutes before arrival.Baker Brothers delivered. Julio Lara-Guerra the technician (along with another gentleman, cannot remember his name) arrived at 11:00a on the dot. Also, I received a text message 30 minutes before from the company. It included Julios picture and brief bio.Julio was awesome. He replaced the old water heater, which was located on the second floor, with a RHEEM PRO+G50-40N RH62 40,000 BTU 50 Gallon water heater (which comes with a 12 year warranty). Not only that, Julio replumbed the cold-water inlet, and hot water outlet, complete with new valves and steel connectors, as well as replumbing the gas line, and replacing the drip pan. The old water heater was hauled away. All of this was done in about 90 minutes.I ended up paying $1,847 including tax. -
Review 10 (2024-05-03 - Rating: 5)
Kason fixed a slab leak in record time. My cost was less than 1/5 of what I had been quoted at a leading competitor. He was polite, efficient, knowledgable, and saved me thousands of dollars. Next time I have plumbing issues, Im calling Baker Brothers again and requesting Kason. You should too. -
Review 11 (2024-03-23 - Rating: 5)
So Jonathan cox came out Saturday for electrical issues I’ve had in my room and he was absolutely amazing so patient and kind got straight to the problem and fixed it . Definitely going to recommend to neighbors and friends. -
Review 12 (2023-11-04 - Rating: 4)
UPDATE: After talking with someone from the corporate office (phone customer service continued to be unhelpful), we received a fix to our issue. They sent out a senior tech, James, who was amazing and worked very hard to fix our issue. Thank you Baker Brothers for making this right!My husband and I got an entirely new AC system roughly 2.5 years ago. The new system included new ducts, new external system, new everything. It cost close to 20k. Our AC just broke lat weekend, again only 2.5 years old. Bakers Brothers said it was not on them even though their work doesnt meet code.We had an unbiased, third party person come and assess the damage. They shared multiple items that were not up to code from BBs previous work. They shared that multiple items were going to need to be completely replaced due to the wear and tear. They stated that our unit looks over 15 years old and has worn down so quickly due to BBs poor work and lack of code compliance.Baker Brothers basically said stuff breaks when we called to discuss how to make this error right. We have been quoted between 12k and 15k to get our AC unit up and running again...2.5 years after paying roughly 20k. -
Review 13 (2024-01-06 - Rating: 5)
We came home from our vacation to find our sink leaking pretty heavily when we used it. This was our kitchen sink so we wanted the problem solved as soon as possible. The customer service worker who answered our call said they can get someone out to our house that same day. Curtis and Jeffery showed up just a few hours later ready to help us. They were kind, respectful and efficient! I would recommend Baker Brothers plumbing to anyone who needs help! Thank you again Baker Brothers! -
Review 14 (2023-08-03 - Rating: 5)
We had a filtration system installed on our tankless water heater. Pat did a great job. He explained everything to us, how it works and how to keep the system clean. Thank you Baker Brothers.. -
Review 15 (2019-05-13 - Rating: 5)
Wow! I don’t even know where to begin! I’m not sure how, but Bakers Brothers have reinvented and mastered good customer service. From the first technician to come to my home, Isaac, then Chester, both were awesome! It just kept getting better! Ozzy, who installed my new AC, was amazing. He and his helper, I cannot remember his name, were so helpful. They worked quickly, never saw these guys take a break! Nonstop till they were done!Not only did I get a great quality new AC unit, I also got top of the line customer service!Thank you so much to everyone involved.Thank you Baker Brothers for top notch service!Brandi J. -
Review 16 (2019-05-28 - Rating: 5)
Had a great experience with Baker Brothers. First time I’ve used them. Recommended by my realtor. Very professional and polite. Scheduling appointment was simple and they did everything they said and exactly what I expected, which is very rare these days. I’m very picky, but these guys are great. Cody and Mando called an hour before my appointment to let me know when they’d arrive. They quickly diagnosed my system leak in front yard, completely different than what City of Frisco public works told me when they came out. They fixed the leak which was a broken sprinkler system valve and replaced the dirt and grass where I couldn’t even tell they had dug it up. Great job guys. Very satisfying. Thank you. I just wish more companies would learn how to treat customers. -
Review 17 (2019-08-08 - Rating: 5)
Trevor was excellent! He told me the price up front and explained the details of the cost. He also told me what he was doing and what the problem was. He explained other services that Baker Brothers had andabout costs and warranties for my future needs. He was clean, neat, professional, and personable. A rare quality in younger people today. -
Review 18 (2019-07-23 - Rating: 5)
Josh did an amazing job figuring out the problem with our difficult AC unit. He came out to do adjustments multiple times until we were happy with the result. Even more he found a creative solution that did not cost extra to install and fixed our problem so now all rooms upstairs and downstairs get cooled equally. We are happy they sent such a knowledgeable technician! -
Review 19 (2019-06-17 - Rating: 5)
We have used Baker Bros for Plumbing and Electrical work. We have always been satisfied with the price and service. We were very impressed and happy with the job Trevor did. The next time we needed electrical work we were able to request that he be assigned. That was an added bonus and we appreciated it. Love the monthly program, we get great coupons and have used them each time. Very happy with the service. This company understands and delivers customer service! -
Review 20 (2019-05-22 - Rating: 5)
We have been customers of Baker Brothers since being in Dallas. For 15 years they have been absolutely reliable and have always been prompt and efficient; most of all they have always guaranteed their work. Jason, our most recent tech was particularly good, explained what we needed, our options and was very professional. We would want him back again. -
Review 21 (2019-05-23 - Rating: 5)
I was extremely pleased with our recent experience with Baker Brothers! I called in the morning to schedule a service call and they had a technician out within about an hour. They called to let me know the technician was about 30 minutes away and also texted the name and photo of the technician, which I greatly appreciated. Armando was so polite and knowledgeable. He informed me of our options and discussed any possible costs upfront. He was able to address our issue quickly and for a very reasonable price. I can’t speak highly enough about his professionalism. Would certainly call again if needed. -
Review 22 (2019-05-13 - Rating: 5)
The employees are very professional, courteous, and diligent workers. The installation price was fair and reasonable. I contracted with them to replace my water heater and HVAC system. I am quite happy with Baker Brothers performance. Thank you, Allen, Julio, and Enrique. Your professionalism impressed me very much. I will gladly contract with them again. It almost makes me wish that something would break in my home again just so I can hire their true professionals again. The probability is very high that you will be satisfied with your experience with Baker Brothers. -
Review 23 (2019-08-10 - Rating: 5)
Trevor Brooks, Electric Service Technician with Baker Brothers provided The Very Best customer service and overall experience. He was extremely knowledgeable and the job done was outstanding! I would highly recommend Baker Brothers if their entire staff provided the same type of service that Trevor did for us today. Many thanks! -
Review 24 (2019-07-12 - Rating: 5)
Baker Brothers made everything very easy. They called me 30 minutes before someone was going to arrive at my house, so I didnt have to sit around all day waiting. The gentleman that helped me was very nice and he took the time to show me how he was getting forming his assessment. I would definitely use this company again. -
Review 25 (2019-07-09 - Rating: 5)
I had not used Baker Bros. before. I am glad I called them. The tech showed up when he said he would. I was send a message and a picture on who to expect. When he got there he was polite, professional and knew what he was doing. I do not know ac systems so he could have tried to rip me off, but that was not the case. He said he suspected what was wrong, made the repairs and was right on the money. He came back the next day and although i tried to pay him for another call out, he refused and my ac was working great. I am going to have a cool summer no matter how hot the weather. Thanks to Baker Bros. a knowledgeable, honest company. Thank you again. -
Review 26 (2019-08-01 - Rating: 5)
Jeremy was fantastic. He came out promptly, actually a little early, and completed a laundry list of electrical items I needed done from installing a whole home surge protector to repairing a faulty switch on the ceiling fan. He was friendly, courteous, and explained everything that needed to be while still working very fast. Everything looks and works great! If you have some electrical needs I definitely recommend Jeremy at Baker Brothers! -
Review 27 (2018-02-10 - Rating: 5)
Aaron & Jeremy we’re VERY professional, knowledgeable, upfront, & approachable. They were very informative on what was going on with my HVAC system, what the problems were, & what needed to be fixed. They made the whole experience very smooth and understandable. They were very friendly as well. I appreciate very much their knowledge that the shared & their recommendations. I would request them both specifically to come back to my house to work on things because they made such a first good impression. -
Review 28 (2019-07-16 - Rating: 5)
Very impressed with Baker Bros., from initial contact with them on the phone to appointment scheduling and confirmation of the appointment, which not only had the name of the service technician but a photo of him as well. Eric, the rep who came to our home to fix a plumbing issue, was professional, extremely nice and handled the problem very quickly. A great experience and we will be using Baker Bros. from now on. -
Review 29 (2020-12-16 - Rating: 5)
My review is only based on a response & estimate for repair only. Repairs have not began at this time.My home has a water leak that has damaging my flooring. The leak is in the foundation cement slab and leaks anytime that the water main is turned on. Naturally, this creates a since of urgency as we are without water until this is repaired.A priority was to get my insurance adjuster out & to get estimates of cost as quickly as possible.My call to Baker Brothers Plumbing for an estimate went very smooth. Daniel with Baker Brothers was dispatched to my home the next day. Daniel was very attentive, professional & knowledgeable. I received a written estimate from Daniel the same day. There was no charge for the visit or the estimate. Excellent so far. -
Review 30 (2019-08-07 - Rating: 5)
Jake did an excellent job on our water heater replacement! Baker Brothers has always provided quality work at a fair price. They will let you know of other work that may need to be done, but are not pushy with trying to up-sell. Will definitely use them again in the future! -
Review 31 (2019-06-05 - Rating: 4)
Brad was excellent as usual. He is knowledgeable, professional and thorough. He went out of his way to schedule my work in a timely manner. Most of all, he took the necessary time to explain my options, vs. just trying to upsell me. I will continue to request Brad for any work I do with Baker Brothers! -
Review 32 (2019-07-10 - Rating: 5)
Nick did a great job and was very thorough in getting our a/c repaired. His customer service was outstanding! We will be using Baker Bros for all of our repair needs in every area they cover from now on! -
Review 33 (2019-08-01 - Rating: 5)
Tyler arrived and put his shoe covers on before coming in. Very professional. Because I have a 1948 house that had A/C installed in the 50s and replaced again 10 years ago with another commercial unit, Baker Brothers was not able to help me. They did spend time trying to diagnose the issue and offered suggestions, but they are residential and had to leave without working on it. I appreciate their honesty and they are welcome in my house anytime! Give them a call. -
Review 34 (2019-08-08 - Rating: 5)
Baker Brothers is prompt and reliable. They definitely went the extra mile for us today. Much appreciated guys. Thumbs up to Jeremy and making sure we were taken care of. Kevin Bartlett and his assistant diagnosed and corrected our A/C issue when others could not find the issue. -
Review 35 (2019-07-02 - Rating: 5)
Travis came out to our house today and performed maintenance on our AC unit. He was very efficient and didnt rush. Travis provided some great suggestions and was very thorough in his explanation of services. Im glad we chose Baker Brothers and will use them in the future if needed. -
Review 36 (2019-05-14 - Rating: 5)
Michael did an excellent job of explaining what was wrong with our air system and how to give the compressors a much longer life. System is cooling great!Jake was very fast and efficient installing our new water heater which was still under warranty. 👍 -
Review 37 (2019-05-17 - Rating: 5)
Taylor was excellent. He was on time, knowledgeable and friendly. Baker Brothers has always gone above and beyond for the customer. The call was part of the Family Plan that provides a check-up on a newly installed system. Baker Brothers installed a complete system with new ducting and it has worked well. I wont call anyone else. -
Review 38 (2019-06-24 - Rating: 5)
Fast and great same day service! My technician Israel was very courteous and provided information regarding my unit, repairs and recommendations. Then he answered my questions.Israel is an amazing technician and representative for Baker Brothers. Youll be the first call I make next time I am in need of repairs because of his customer service. Thank you!PS, I really like the text and email with his photo and information. -
Review 39 (2019-06-25 - Rating: 5)
Chris definitely stood up to the recommendation that was provided to us for both himself and Baker Brothers in general. He was able to show up within a few hours of the request to review leaks and damage to plumbing. He was able to easily explain all areas of the quote as well as provide reasonable expectations for all work and suggested areas of repair vs purely observations of areas. Would recommend 10/10 -
Review 40 (2019-05-06 - Rating: 5)
Prompt service! The electrician was knowledgeable and quickly found the problem, which ended up being a plumbing issue. He took the time to explain how to protect the house from an electrical fire, and really gave me some valuable options to work on. I was impressed with him and his excellent customer service. Trevor is a gem! -
Review 41 (2019-05-31 - Rating: 5)
Today Jake & the other technician were friendly efficient & did a professional job installing my new water heater! I called Baker brothers yesterday & got my appliance installed next day , so they were thoughtful about being available around my schedule so that I didn’t have to take additional time off work; usually I have to be inconvenienced as the customer, but Not today! Also, I called today to arrange for a technician & they were able to have a person come out Same day within hours of my call ; Jonathan handled a different problem with a faucet plumbing issue & again he was professional & courteous & explained to me the issue that I’d had another plumbing Co repair twice& were about to charge me a 3rd time for the same issue to come out a 3rd time. But I chose to use Baker brothers because of the great experience I had w / Jake & the technician (sorry -I didn’t get his name) -w/ him today! now That’s Customer care& True Service! Thanks Jake & Jonathan & Baker brothers & all 3 technicians assisting me today!! -
Review 42 (2019-08-27 - Rating: 5)
Used Baker Brothers a couple times now for plumbing and air. Been very happy every time with their honesty and professionalism. Even when things didnt go as they planned they kept me informed and always did their best to fix any problem that arose. Definitely recommend. -
Review 43 (2019-05-30 - Rating: 5)
Marcus Ortiz is a true professional drain specialist, and was called in to clear our drains between our washing machine and kitchen sink. He was courteous, energetic, worked efficiently and quickly, explained everything to us and showed us on the video camera the funk along the pipe walls. I highly recommend him and we scheduled a full power washing to clean out grease & gunk, showing us the difference through the camera and will add it to an annual or 1.5 yr. maintenance plan as we have had issues before & no other plumber offered that service. We will request him in the future, although we’ve had great experiences with any Baker Brothers professional, and we’ve had many issues come up lately. -
Review 44 (2019-07-11 - Rating: 5)
I called Baker Bros. to have the gas line to the stove top moved from behind the stove to inside the cabinet next to it. They sent Chris and Storm to do the job. Both of these guys are pros. They did a very clean install and cleaned up after the job was done. I am very happy with their work. Highly recommend Baker Bros. -
Review 45 (2019-08-21 - Rating: 5)
Couldn’t ask for better service! Brad did an awesome job, arrived promptly and kept his work neat and clean. I love how Baker Brothers sends you a text with your service person’s photo so you know who to expect! -
Review 46 (2019-06-15 - Rating: 5)
“ Marcos and his team was awesome!!!! My daughter was home and told me how professional Marcos and his team treated her. They let my daughter know what the next steps and showed her pictures of the finished job. We found a Awesome company that we will use and recommend to others. Thanks to the owners for their Christian values. It show to everyone we had contact with. Thanks Daniel Perez for helping us find the right unit! Very Impressed!! ” -
Review 47 (2019-08-23 - Rating: 5)
Tony arrived as scheduled. Found the problem and explained my options for repair. He explained the issue with the Quest pipe that was originally installed and what the best options were for repair. Of course it was a much larger problem than anticipated but after deciding on the best option, he completed the job as quickly as he could. Tony kept me informed at all times and I was pleased that the issue was repaired properly. -
Review 48 (2020-01-14 - Rating: 5)
My AC went out at 2 AM. I started calling immediately and was on 5 peoples schedules for that day. Bakers Brothers was the first to show at 11 that day. The technician was very thorough and knowledgeable. I would definitely recommend them!!! -
Review 49 (2019-05-18 - Rating: 5)
I had Ryan as my technician. He was very personable. He kept my appointment even though bad weather was predicted. I appreciate his explanation of my situation and trusted the guidance he provided. I am thankful and have a good plan on how to move forward. Side note: I love how conscientiously he protected my floors by wearing paper booties over his shoes. -
Review 50 (2019-07-06 - Rating: 5)
I requested a service call at 7:10am and had an appointment by 8:00! Ian and Jerry were awesome! They were polite, courteous, professional and did a great job even when it was not the perfect conditions. If I ever need a plumbing call, Baker Bros is who I’ll call and would probably request these great guys! Thank you so much!! -
Review 51 (2019-05-08 - Rating: 5)
Glenn was excellent. He was quick professional courteous and helpful. I loved the fact that he wasn’t afraid of my dogs. He showed my husband what he was doing and how to handle any future problems until help could arrive. We were all very impressed -
Review 52 (2019-05-22 - Rating: 5)
Cody was amazing. Kept me informed of everything they were doing every step of the way. They stayed til 10 at night getting gas pipes in the ground so that everything would be ready for inspection the next day, thus minimizing our time without gas. Extremely knowledgeable and polite and truly has a client-serving approach. Very happy with the service. -
Review 53 (2019-07-15 - Rating: 5)
Ian was great. I really appreciated all the communication...when he was arriving, what he was doing, the quick estimate.He was also very professional and worked with some unscheduled guys (contractors for ATT) who showed up at the same time so they could do their job as well.Again, great guy and super professional. -
Review 54 (2019-05-25 - Rating: 5)
Cam was on time and very professional. He was thorough and went out of his way to explain everything he did.This being my first experience with Baker Brothers service, I was very impressed with the pre-visit communication including a picture and background information of Cam - A++ service -
Review 55 (2019-05-31 - Rating: 5)
Lane did an excellent job. He was in and out and very knowledgeable. There wasn’t a question he could not answer. He is a great representative for what Baker Brothers stand for. Honest and hard working. I will not hesitate to call Baker Brothers for all my future plumbing needs. -
Review 56 (2020-01-15 - Rating: 4)
I scheduled this appointment with my elderly mother. She was very pleased with his quick service and said she is no longer having the issue where the toilets occasionally start running. She also said he was very, very nice and would like to do future business with Baker Brothers. -
Review 57 (2019-07-15 - Rating: 5)
Joel was very nice and professional! He helped us with our shower issue.We are having Joel come back next week to replace a toilet.We could not ask for better service!Toilet installed everything is great!We will definitely use Baker Brothers in the future and would be happy if Joel is the rep! -
Review 58 (2019-05-31 - Rating: 5)
Baker Brothers has been great to deal with, and the appointment today with Patrick was no exception. He was friendly and knowledgeable, offering options without pushing us to spend money before we have to. -
Review 59 (2019-06-24 - Rating: 5)
Baker Brothers sent Armando to service an emergency. Armando arrived exactly as scheduled. He worked solidly for two hours handling the problem; a problem necessitating our shutting our water down until service arrived, until service evaluated the problem, and until service completed the needed repair. I was extremely impressed by Armando as being excellent in his trade and very impressed by his service. As a result, I will only call Baker brothers for plumbing and electric needs. -
Review 60 (2019-05-05 - Rating: 5)
This is the second time I use Baker Brothers plumbing services, and they did an awesome job. Plumbing Technician Chris was very friendly and didn’t mind answering any question I had regarding to the job, and providing explanation of why the plumbing problem happened. I definitely plan on using Baker Brothers for any future plumbing services highly recommend them to anyone. -
Review 61 (2020-01-15 - Rating: 5)
Chase was terrific. He not only diagnosed our sewer problem but noticed another potential issue with an outdoor water line as he walked by. Pleasant, thorough and a true asset and ambassador for Baker. From communicating to punctuality to service, I must say Baker Bros. Is excellent. -
Review 62 (2019-05-16 - Rating: 5)
Baker brothers has replaced both of our hot water heaters and now both of my air conditioner and heaters. I would recommend them for their professionalism and attentiveness. Theyve even sent someone to my house at 10pm at night for a leak. I can always depend on them and they always answer my call. -
Review 63 (2019-05-14 - Rating: 5)
As always, the tech from Baker Bros was on-time, extremely courteous, and very helpful. We currently rely on Baker Bros for all of out plumbing and AC needs after going through years of missed appointments, discourteous and sometimes dirty workers, and high prices. I have full faith in the company and would not hesitate to recommend them to anyone seeking a professional job at a reasonable price. -
Review 64 (2019-08-27 - Rating: 5)
I dont usually write reviews, but Ive had such a great experience with Baker Brothers that I felt it was important to give them a great review. They do an amazing job and are very knowledgeable. I highly recommend Chase and Sean! -
Review 65 (2019-08-06 - Rating: 5)
I called Baker Brothers yesterday explaining to the sweet, professional girl regarding my need for a plumber ASAP due to a home inspection issue regarding plumbing. The appointment was scheduled for next day at 8 am.Alex was my technician and not only arrived promptly on time but called ahead. He was professional, courteous, but most of all his communication skills were way above a 5 star rating!!!!I would definitely recommend Baker Brothers to anyone!!!!!!Thank you Alex, you were truly a lifesaver with my home sale.Sincerely,Christy Herndon -
Review 66 (2019-08-20 - Rating: 5)
John arrived at our house at 5:45 pm after working a long day. He was friendly, efficient, and did an outstanding! He was able to clear the obstructions in the line and determine a problem with the original construction of the sewer line that may result in similar problems in the future. We were extremely pleased with his work and very sorry that he had to come so late in the day. -
Review 67 (2019-06-21 - Rating: 5)
Same day service was excellent! Our technician Ian was professional, knowledgeable, thorough and explained exact services needed. Would definitely use Baker Brothers again and recommend to anyone looking for great customer service. -
Review 68 (2019-06-28 - Rating: 5)
Trevor was wonderful in every respect. Friendly, polite and very knowledgeable in his work. He took his time to completely take care of my doorbell and lighting needs. Very efficient! Very nice young man. -
Review 69 (2019-07-13 - Rating: 5)
Serviceman was very nice and helpful and knowledgeable. Their office dispatch somebody out for me right away when I needed them. I was totally amazed at the cost it was a good half of what I thought it would be. I will definitely always call Baker Brothers again. Thank you Alan very much. -
Review 70 (2019-06-01 - Rating: 5)
Needed a toilet installed and they were able to come on the same day I called and they were able to do the installation in a very short period of time. Joelswas a pleasure to work with and he conducted himself in a very professional manner. Would recommend them for any of your plumbing needs. -
Review 71 (2019-08-06 - Rating: 5)
Chris was professional and willing to listen to my wants and concerns. He provided great options and education to this DIYer. He was also very honest and I trust what he said and how he did his work. I would definitely recommend him and BB. -
Review 72 (2019-07-17 - Rating: 5)
I had some problems with an outlet in my garage and with my breaker box.... I was fortunate enough to get Justin as the electrician who answered the call! wow! Professional and very helpful in helping me with the most efficient way to resolve everything. Kevin ,his partner was just as helpful. Thank youBaker Bros..., You did not disappoint and exceeded my expectations! -
Review 73 (2018-01-23 - Rating: 5)
Excellent service. The employee with Baker Brothers were knowledgeable, answered all our questions, didn’t waste our time yet took time to do things correctly. Made sure our new gas water heater closet area was up to code.Excellent warranty. -
Review 74 (2019-05-21 - Rating: 5)
Micheal was very hard working and stayed until he got the job done even though it took well into the evening. It was a big job. Pricing seems fair. I liked that he had all needed parts with him. He explained everything and was very knowledgeable. Thanks for getting me air! -
Review 75 (2019-05-21 - Rating: 5)
Isaac came right on time, super courteous, and got right to work. He explained everything in plain terms and then after the A/C check was finished,I got detailed photos and a report of what we should be taking care of. This helped us negotiate the work that needed to be done with our landlord. Super work! Thank you so much! -
Review 76 (2021-01-11 - Rating: 5)
These guys were a revelation for this type of service. I was literally shocked at how good AND affordable they were. Im a consumer crumudgeon and research the hell out of things like this. Plus I have higher than average DIY Skills. BB were on time and kept me informed on their arrival. Once they arrived and we did our walk through Buddy gave me a fast precise and economically rational estimate for the work needed. I had them tackle 4 issues in a recently purchased home. They started immediately and had all materials needed in stock on their truck. The price was great and so was the workmanship and speed of execution.Baker Bros Price was a third of the estimate I got from another DFW metro area company. I can only assume the other company really didnt want the business based on the out of whack estimates they gave me.One of the jobs the competitor gave me was $1100 estimate to execute (install a new kitchen sink, replace water shutoff valves and install faucet on the sink) I ended up doing it myself.I had Baker Bros handle the more difficult jobs outside my DIY comfort zone. Their total bill for 4 items, one of which was many times more complex than a kitchen sink and faucet replacement was less than $1100. Other Company estimated north of $3K. Crazy difference between these 2 companies. ~Caveat EmptorI also signed up for Baker Bros annual maintenance plan which was half the same type plan at the first estimate company and it saved me 15% same day on the work they performed. Well worth the time spent to type this very verbose review😉☆☆☆☆☆ -
Review 77 (2019-05-17 - Rating: 5)
Allen and his partner did a great job. The quote was reasonable, very professional, efficient, transparent, and went the extra mile to mitigate/minimize need for cosmetic repair. Will be using their services again if/when needed. -
Review 78 (2019-07-02 - Rating: 5)
I was able to easily get an appointment. The office called day of and were actually able to get Ryan out earlier than expected. He was efficient and communicated clearly what he did and what he recommended to improve the systems. Great job. -
Review 79 (2019-07-30 - Rating: 5)
Dale came out today to give an estimate on a yearly contract for our residence. He was very professional and explained what we had and what they could and couldnt do. No pressure on anything. I will definitely call again! -
Review 80 (2020-01-15 - Rating: 5)
John is what represents Baker Brother Plumbing in the best manner in every way and totally what I would expect anytime I have a technician come to my home to fix something.Total expertise , very professional yet personal and understanding, trustworthy, kind ~ help is on the way when you need it and fast!!!Thank you Baker Brothers and today, John. So glad I found you! Karin -
Review 81 (2019-06-03 - Rating: 5)
Exceptional service! I called at 10am about a gas grill hookup, and someone out in a few hours. Cody was polite, helped me understand the charges, and got everything completed in a timely manner. I would definitely reccomend Bake Brothers. -
Review 82 (2019-05-20 - Rating: 5)
Travis did a superb job of troubleshooting my HVAC system and after thoroughly explaining all the deficiencies that were found I decided to upgrade and he was able to make arrangements to have a new system installed on the same day. Javier and Julio came to do the install and were very courteous and professional and worked tirelessly till almost 10:30pm to get the job done. When they were finished they walked me through all the work that was performed as well as all the features of the new system. For those of you with asthma and/or allergies I would strongly recommend adding both the UV feature, which sterilizes the air, and the humidity control feature which allows you to separately control the humidity level in the house. Also, I’m not sure if all their systems are eligible but I was able to get a $500 Oncor discount with the system I purchased. -
Review 83 (2019-07-03 - Rating: 5)
I have been a customer of Bakers Brothers for over a year now & I would highly recommend hiring them. They have completed 2 large jobs (19K) & 7K) for is & I can only describe them as: Honest, Upfront, Thorough & Hardworking.. If you have any problems/concerns with their work, you can count on them doing whatever it takes to make it right. -
Review 84 (2019-06-09 - Rating: 5)
Brad did a fantastic job for us and I learned a lot in the process about our indoor unit in the process. He was professional yet friendly. His work was efficient and he was sure to make sure everything was right and tidy on his departure. -
Review 85 (2020-08-06 - Rating: 4)
I initially gave Baker Brothers a 1 star scathing review. I have now changed this to 4 stars. When my issue was not resolved after 2 visits, I had a pretty bad taste in my mouth about Baker Brothers. Several weeks passed by and I received an email from Jimmy Dale, president of Baker Brothers. I figured it was automated and left it marinating in my inbox, scowling every time I saw it, crafting the best possible response in my mind. Today I finally sent my response to Jimmys email. I didnt think anyone would answer it. To my surprise, Jimmy himself called me back personally, within half an hour. When I spoke with Jimmy, he made it right. In my opinion, everyone is doomed to make mistakes, but an honest company makes it right and Jimmy is personally invested his time to do so. I will trust Baker Brothers again for future plumbing needs. -
Review 86 (2019-06-12 - Rating: 5)
Very professional and friendly. The first thing he did before entering to light carpet was take his shoes off. He worked quickly and did an excellent job. We couldnt be happier. Have done business with this company before and have always been happy with their work -
Review 87 (2019-05-21 - Rating: 5)
Excellent. Highly recommend. Tech (Cam) came out and was here just about 2.5 hours and thoroughly checked the entire system in attic and unit outside. This was definitely NOT the standard 20 minute wham-bam heres a list of what we can sell/charge you. Best 2 points I came away with? Trust and Professionalism!!! -
Review 88 (2019-06-29 - Rating: 5)
Javier and Julio were examples of first rate AC specialist. They were friendly. well mannered, interested in the customers needs. They went out of their way to make sure the customer was well pleased with their work. They were efficient and worked constantly to complete their work.Every thing was spotless because they vacuumed the closet where the Ac and heating system was located. If I need ac work again I will request their help. This is for Julio and Javier. They are a real team. -
Review 89 (2022-02-21 - Rating: 5)
Representative Conner was very professional, very competent and patient in explaining things while completing the job. Very helpful he definitely represents the company very well.Manager/Supervisor Josh also was helpful very easy to talk to and overall wanted to correct and ensure all AC filtration/UV system was and is operating correctly in our home. The system definitely works wonders and keeps sickness down in the home. -
Review 90 (2018-01-20 - Rating: 5)
Shelby was great, Baker Brothers has come through twice now, 2 different homes. We will continue to call them should any more plumbing issues come up. Shelby was informative and explained the problem should it come up again so we could fix ourselves. Great guy!! Great service!! -
Review 91 (2019-08-24 - Rating: 5)
I am well pleased with the total job Baker Brothers team did on replacing my old SEER14 A/C with a new Trane Seer18 unit. They had the tool-smarts and knowledge to do the job neatly and completely in only a few hours. Even the city inspector commented that Baker met the requirements plus did a superior installation.I am glad to have a family plan for maintenance of all 3 of out a/c units. -
Review 92 (2019-08-19 - Rating: 5)
My technician explained all steps of his repair. He was pleasant and very helpful. I have always been satisfied with Baker Brothers since the very 1st service call years ago. -
Review 93 (2019-05-04 - Rating: 5)
Brad was fantastic. Had another company come out to diagnose my AC and they told me the wrong problem. Brad came out and had it working in less than 10 minutes for half the price!! Will definitely call back for future needs! -
Review 94 (2019-08-21 - Rating: 5)
David Wells is great! professional, knowledgeable came on time. He LISTENED which is rare these days. knew what he needed and was working and done within a reasonable amount of time. clean uniform was a plus. Highly recommend. -
Review 95 (2019-05-29 - Rating: 5)
John was Great! First, he listened to my problems. Then, he didnt waist much time on getting the job done. Im glad that Baker Brothers has employees like John. We need more good men in this world like John. Me and my family are so grateful. Thank you John! -
Review 96 (2019-05-26 - Rating: 5)
John Hapnney was our plumber. Had to call on the Sunday of Memorial Day weekend. VERY professional and capable. I could tell from his demeanor that he has a military background. Problem fixed quickly and completely. You get what you pay for and Baker Brothers provides consistently high customer service -
Review 97 (2020-01-15 - Rating: 5)
John showed up right on time and quickly diagnosed and solved the problem. He sent a remote camera down the sewer line just to ensure the problem was taken care of and no other serious problems (tree roots) were evident. Very pleased with the service and ease of scheduling. -
Review 98 (2020-03-04 - Rating: 5)
I had a sewer line backup and needed to replace the connection from my line to the citys. Ricardo Cervantes showed up on time was very professional and friendly and kept me informed throughout the process. He also worked very hard to dig a 7 foot hole by himself and stayed on top of everything for 10 hours. I highly recommend. -
Review 99 (2019-07-09 - Rating: 5)
Issac was my tech and he was very knowledgeable about AC compressors. He actually showed me where I had the issue instead of just telling me. This was my first experience with Baker Brothers. Issac even talked me into signing up for the Family Maintenance Plan!! -
Review 100 (2017-09-28 - Rating: 5)
Michael is competent and experienced. Im completely satisfied with the work he did. He showed up on time and was very helpful. I will use Baker Brothers again for my plumbing needs. -
Review 101 (2018-02-26 - Rating: 5)
Brian & Jake did an excellent job of replacing my hot water heater. They were professional and quick. They were also very knowledgeable and able to answer all of my questions. Highly recommended!! -
Review 102 (2019-08-07 - Rating: 5)
Very professional technician gave an estimate on two new AC units to replace soon-to-be obsolete units. Explained all the different levels of qualities of units, took pictures of space available for new units, and counted returns within our house. I felt totally at ease with Mr. Franklin and hope we are able to do business with him very soon. -
Review 103 (2019-08-06 - Rating: 5)
Travis was excellent, very detailed, and honest with our current a/c system and issues! I highly recommend for service checkups/repairs. I will be reaching out to Baker Brothers for future needs! -
Review 104 (2019-05-14 - Rating: 5)
Great customer service, calling and scheduling was easy, had several appointment time options, and they call you with a 30-45 minute notice of arrival instead of the dreaded 4 hour window like other companies. Bubba (master plumber) was thorough, FAST, and did a great job replacing old worn out plumbing in my kitchen. We definitely recommend Bubba and Baker Brothers -
Review 105 (2020-01-15 - Rating: 5)
Tyler called to give his exact arrival time, was informative and took care of business in a professional manner. I highly recommend him to help you with your AC needs. And sprayed a wasp nest under my eaves to boot. -
Review 106 (2019-05-02 - Rating: 5)
Every single time I need service - this is my go to company for plumbing, electricity and air. The techs are knowledgeable, theyre on time, great service, and are always willing to work with you to make sure you get the best service at the right price. I have never been more satisfied with a company to be able to complete the work the first time and the right way! Great company and VERY pleased! -
Review 107 (2019-08-01 - Rating: 5)
Gabe was very knowledgeable and helped me to understand what you can plug into an outlet without tripping a breaker. He did not try to up sell any service or product. He made good recommendations. Very personable. -
Review 108 (2019-06-13 - Rating: 5)
Baker Brothers were able to come out the same day and complete the job. Friendly, knowledgeable technicians and left NO mess. This was my 2nd time using them and am very satisfied with the service!! -
Review 109 (2019-05-01 - Rating: 5)
Got a between 8:30 -9:00 appointment. My experience with every single plumber Ive had out here in the last 5 years has been no less than an hour and a half late. And I always get that call around the time theyre supposed to be here. Oh, were so were running a few minutes late. I even got one call from the office Theyre loading their truck now, so theyll be there in a few minutes. Appointment was at 10. She called me at...10. Got here at almost noon. And they are just literally down the street.So to tell you the truth, thats what I was expecting.Got an email confirming the appointment. I was like yeah, ok. And then a few minutes later I got the phone call. I was like Ok, here we go. Whats his excuse going to be.Yeah, just want to let you know Ill be there (here it comes) between 8:40 and 8:50.No way!Mario got here before 9!He did a great job, didnt try to sell a service I didnt need, cleaned up and was very polite AND professional. Even put an instruction sticker on my water heater telling me what to do in case the water heater malfunctions. And the service call was about something totally separate from my water heater.Ive tried every plumbing business in Mesquite except Baker Brothers. I will definitely give them my business. If nothing else, because Mario was on time. -
Review 110 (2019-07-11 - Rating: 5)
Called at 1pm and someone was at my house by 3pm to work on our AC. Our tech Ryan Rennie was awesome and extremely polite. He drove to get us parts so we would have cool air for the night. Thanks! -
Review 111 (2019-07-18 - Rating: 5)
I called Baker Brothers yesterday. They came out today, earlier than expected. The technician was professional and courteous and fixed my issue in less than 30 minutes. I would highly recommend Baker Brothers. -
Review 112 (2019-08-13 - Rating: 5)
Called Baker Brothers to resolve a bathroom sink issue and they came out within 4 hours. Eric Villegas was the tech that came out to our house and did an outstanding job. Resolved the problem and was very professional in completing his work. Will use them again, without question. -
Review 113 (2019-07-10 - Rating: 5)
Jeremy was very professional and completed the job very quickly. I would definitely recommend Baker Bros to anyone. Also had Chuck out to do plumbing. Best plumber I have ever met. Baker BROS are the best -
Review 114 (2019-06-18 - Rating: 5)
Chris came up with the perfect solution to my getting water to my barn. He replaced it all with cooper and I will be forever grateful to be done with the leaking. Thank you Chris. He was on time, efficient and did a great job! -
Review 115 (2019-06-13 - Rating: 5)
Called ahead to estimate arrival time. Proceeded to do the checkupcarefully and efficiently. took notes to tess us his findings of poten tial problems and gave us options on a couple of need likefreon addition. Gave report on condition of the three units , lefthis number if any questions arise. Neat personable servicemanwho seemed competent and confident in his work. Pleasure towork with him. -
Review 116 (2019-07-30 - Rating: 5)
Our technician Eric Villegas was friendly and efficient. He handled the issues in our home very quickly. He explained clearly the benefits of having additional services to prevent future problems. Mr. Villegas was very professional and represented his company well. -
Review 117 (2019-05-18 - Rating: 5)
The technician that came to my house Chad was very knowledgeable and very helpful, i hope i get him for the next AC service. I also joined their yearly plan for $10 a month. I highly recommend this company. -
Review 118 (2019-04-30 - Rating: 5)
Extremely knowledgeable with his inspection of our HVAC system. Willing to provide some information on electrical precautions that we were not aware but able to apply to our home to protect our electronics as well. Very positive activity in inspecting and cleaning of our HVAC both inside and outside units. Nick is a very positive customer representative for Baker Brothers and we would welcome his expertise again. -
Review 119 (2019-05-25 - Rating: 5)
Drew was professional, courteous, and polite. He took time, diagnosed the problem and offered me several choices of how to proceed. The problem was not as serious as I had feared. I have had no further problem and have a proactive way to avoid future problems. As far as price, I thought it was fair all things considered. Plumbers are never cheap. -
Review 120 (2019-05-01 - Rating: 5)
Jeremy was very good at his job and took time to explain what he was finding and what can be done. My wife was going to be admitted to a hospital for surgery the next day, so having this kind of service was wonderful. Thank you Jeremy, thank you Baker Brothers. -
Review 121 (2019-07-11 - Rating: 5)
I called Baker Brothers for a a/c tune-up. Erick came out, inspected my system and explained my options. Though I only chose an immediate fix for now, Erick was very polite and explained everything so I could understand the issues. I will ask for him in the future! -
Review 122 (2017-08-31 - Rating: 5)
Aaron came over today to figure out why our washing machine was backing up. He quickly diagnosed the situation and we are happy to finally know what was wrong. Yall are coming back on Wednesday to fix the problem!! Thank you Baker Brothers and especially your knowledgeable tech Aaron! -
Review 123 (2019-07-24 - Rating: 5)
Troy was the tech that came out at 9 PM and fixed a very minor issue. I did not know it was a simple switch but he had cool air going in no time. He was out of there by 10 PM. GREAT SERVICE! -
Review 124 (2019-07-30 - Rating: 5)
Baker Brothers Repairman, Brad Maxam and Teammate demonstrated expertise in diagnosing and correcting our Trane Air-condition problem during a heated day in July. The company uses the most up-to date tools. I rate the service provided on the same day service request was made as quite professional. -
Review 125 (2019-06-15 - Rating: 5)
Justin Alcala helped us, and delivered above expectation service. Very professional, fast, efficient, great sense of urgency and reassurance. Just all around five star customer service skills and knowledge. Highly recommend. -
Review 126 (2019-06-18 - Rating: 5)
We have always been pleased with Baker Brothers service. The technicians our professionals, courteous, and know what they are doing to do the job quickly. We highly recommend Baker Brothers. -
Review 127 (2019-05-23 - Rating: 5)
Erick Medrano is professional and very thorough. He explained what he was checking with my AC system every step of the way. I am highly confident with his work, and I will request him for any future AC work!! -
Review 128 (2019-07-04 - Rating: 5)
Patrick did a great job diagnosing our A/C. Turned out to be a capacitor. According to my sister and wife,he was very thorough in his work. Polite and professional. -
Review 129 (2019-08-02 - Rating: 5)
Absolutely outstanding professionalism and knowledgable about their profession. They are extremely responsive and keep you updated about arrival times and accurate on costs as well. I would recommend them for ALL home maintenance, repairs and equipment needs. -
Review 130 (2019-08-03 - Rating: 5)
Baker bros showed up within an hour of my call after our incoming water supply burst and flooded our dining room due to our crack builder Tumax Development, their contractor ABBA investments and Duncanville building inspection below poor building and inspection skills. This is just another major repair required one 3 year old house.Although Glenn was not personally able to fix the issue, he contacted Baker bros dispatch to get the person with the equipment needed to find the leak which will more than likely require driveway and concrete slab demolition. Then he explained what he believed would need to happen.Thanks Glenn. We appreciate your help. -
Review 131 (2020-01-15 - Rating: 5)
Troy came out, same day, to fix our broken AC in the heat of summer. He knew immediately what the problem was & had it fixed in minutes. He was friendly, professional, and fast. Great thanks! -
Review 132 (2019-06-21 - Rating: 5)
Ryan from Baker Brothers came out within just a couple of hours of calling. It was a super hot day and I am sure they were covered up with business, but they made it out and had us cooled off in no time. Thank you Ryan and thank you Baker Brothers! -
Review 133 (2019-06-10 - Rating: 5)
Our hot water heater was replaced in January and a Floodstop emergency valve was installed. We got back from vacation last night to the Floodstop sensor going off and no hot water flow in the house. Called it in and Drew arrived within the hour. While he was unable to get the Flood stop fixed (bad sensor, has to be replaced) Drew was able to get us hot water back to the house. Thanks, Drew! -
Review 134 (2019-06-20 - Rating: 5)
Bubba came by to repair a leaky bathtub faucet. Even though the fixtures were probably over 25 years old, he was able to locate replacements and install in just a couple of hours. Very pleased with his work and the entire Baker Bros experience. -
Review 135 (2019-06-23 - Rating: 5)
Gus and his crew were very respectful, professional and quick working. I was especially appreciative of how clean they worked. Cleaning up as they worked from start to finish. Great service would recommend to everyone I know! -
Review 136 (2019-08-27 - Rating: 5)
Saw did an excellent job installing my new water heater. After it was installed, he explained how to cut off water, check that pilot was lit, etc. I am very happy with Baker Brothers service. -
Review 137 (2019-08-23 - Rating: 5)
Had a different contractor come out lie about the problem and quoted us $4200. Geovanni was very knowledgeable, gave me options, didnt make me feel pressured, cost under $800. Definitely will use their services in the future. -
Review 138 (2019-05-24 - Rating: 5)
Fantastic company. Brad was professional and took the time to explain everything he did and not only took time to go over what needs replaced/fixed but provided pics as well. Very satisfied with my service call. -
Review 139 (2019-07-26 - Rating: 5)
I called Baker Brothers and Carlos came out same day to look at some electrical issues. Carlos listened and took the time to resolve the problem. Very professional and helpful. I’m appreciative for Baker Bros. efforts. -
Review 140 (2019-05-16 - Rating: 5)
Professional, thorough, and experts at what they do...extremely satisfied. Javier had a difficult, unexpected project and did an outstanding job. High quality diagnostics with a great outcome! -
Review 141 (2019-06-07 - Rating: 5)
Baker Brothers has the most knowledgeable professionals. They are always courteous and on time and they are thorough but quick in performing all tasks. I highly recommend them. -
Review 142 (2019-07-23 - Rating: 5)
Armando was very courteous and considerate. He was polite and got my drain unclogged. I highly recommend both he and Baker Brothers. -
Review 143 (2019-08-01 - Rating: 5)
Andrew was AWSOME! Explained everything! This is twice Ive used these guys and they have a customer for life! Very dependable and professional. Great pricing. Try them before anyone else! -
Review 144 (2019-06-26 - Rating: 5)
Issac Cordero did a fabulous job on our A/C. He is knowledgeable and professional. I would highly recommend him to family and friends. Thanks for the great customer experience. -
Review 145 (2018-02-28 - Rating: 5)
We have had several service calls from Baker brothers. All workers have been courteous friendly and very competent. Definitely will continue to use them in the future. -
Review 146 (2019-05-04 - Rating: 5)
Troy was incredibly helpful and patient. Best customer service I have had in years! Very happy that I now have a company and person I can rely on for all my AC needs. Thank you so much Troy! -
Review 147 (2019-07-19 - Rating: 5)
Excellent and prompt service. Responded to my issue same day and I was a new customer. Tony was very professional, explaining the issue in depth and resolving it in a timely, affordable manner. Very impressed and highly recommend!!! -
Review 148 (2019-06-21 - Rating: 5)
Glenn took the time to explain the issues we were having how to correct them and how to prevent them in the future. I greatly appreciate his honesty and integrity. Will definitely ask for Glenn if we have additional plumbing issues -
Review 149 (2019-08-07 - Rating: 5)
5 stars for Baker Brothers! Exceptional customer service and quality of work provided. Couldn’t be more pleased with our electrician Carlos and HVAC technician Erick M. -
Review 150 (2019-05-29 - Rating: 5)
Bubba was an excellent fit for my plumbing issue. Baker Bros automated customer service system is perfect for me, a digital native. I hope your system makes working at Baker Bros as delightful as it is for your customers. Bubba had an expert level knowledge, customer service expertise, and the ability quickly diagnose and explain my options. Baker Bros you have an asset in Bubba, take good care of him. Thank you. -
Review 151 (2019-08-03 - Rating: 5)
Corbin was wonderful! He was knowledgeable, and patient with our questions. He took his time with us, making sure that his work was completed accurately. -
Review 152 (2019-05-28 - Rating: 5)
Really good work! No complaints about that. Very professionally done. I do, however think the price was very high. Two hours of labor and probably no more than $150 in parts for $700. -
Review 153 (2019-05-21 - Rating: 5)
Chris is awesome! He showed up handled the issue was clean and professional. I love Baker Brothers and will always be a loyal customer. -
Review 154 (2019-05-15 - Rating: 5)
Trevor did a great job. He didn’t take any short cuts and completed a big electrical job. He explained everything and gave me estimates of any future work I might in the future. -
Review 155 (2019-06-15 - Rating: 5)
Andrew did an exceptional job on all the issues we had. He had to work until after 9:30pm in order to get it all finished, but he did it all the way we needed it even though it was late. -
Review 156 (2018-02-06 - Rating: 5)
THE MOST PROFESSIONAL plumbing company EVER !!! Dont even look anywhere else. Installed my new water heater rapidly, quietly, cleanly with the highest professionalism anyone could expect. They were on time, too. -
Review 157 (2019-07-11 - Rating: 5)
Baker Brothers was very helpful, was able to send a teck out same day I called. the Teck was easy to work with and completed the request I had ask for in a timely manor. -
Review 158 (2019-08-09 - Rating: 5)
Cody arrived on time, was professional and quick to identify the leak was coming from our dishwasher when we thought it was a supply line in the wall. Very happy we called Baker Brothers -
Review 159 (2019-07-25 - Rating: 5)
Great customer service and Chris arrived when they said he would. Chris did a great job explaining what was going on and giving me some options for the plumbing issues. Also, very nice guy!