Awesome Air & Heat Service
Located in Houston,
Address: , , ,
Phone: +1 512-327-8383
Rating: 4.9
Services
- Online estimates
- Appointment required
Categories
- Air conditioning contractor
- Air conditioning repair service
- Service establishment
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2020-10-05 - Rating: 5)
We had a great experience with Awesome Air. I did a lot of research on this before going with Awesome Air. They installed a new AC unit along with a new furnace and thermostat. Pattie and Mark kept me updated on my order as it progressed. The team installed the equipment in less time than expected. Everything looks great. The system is working excellent. I highly recommend. -
Review 2 (2019-11-19 - Rating: 5)
Mark and Awesome air have been servicing my HVAC systems for over 10 years. About 6 years back, Mark and Awesome Air replaced my lower HVAC system. This summer, while I had guests in town for a wedding, my upstairs unit starting acting up. Mark came by and got me operational again until we could get the 23 year old system replaced. Now that the heat of summer has passed, we replaced that tired old unit. The team that arrived was punctual, courteous and very professional. They were extremely careful, placing canvas tarps from my front door, to the stairs, up the stairs and down a long hallway to the upstairs HVAC system. They even removed their shoes! If I could give more than 5 stars I would. The install went without incident, Mark and Pattie came by to do a final check, walk me through the system and answer any questions. They truly care about your situation and work with you to get you back running without the sales pressure to replace or buy what you dont need.There may be bigger companies, but I can tell you without a doubt, there are NOT better ones. Mark and Pattie generally care about you as a customer, If you need HVAC service or that old tired unit is ready for an upgrade, look no further. With over 4 decades of experience, Mark knows his stuff. I cannot recommend Awesome Air any higher, my apologies to the other guys, but these guys are simply AWESOME! -
Review 3 (2020-12-14 - Rating: 5)
Awesome Air did an outstanding job replacing my 35 year old AC and furnace. Not only did they have the lowest estimate, installation was professionally done and completed as scheduled. Mark and Pattie were great to work with. They truly care about you and your family, something you dont see very often. The Lord puts people in our lives to ease our mind during stressful times and blesses you with gifts that sometimes goes unnoticed. Just want you to know I noticed. Thank you. I love my new heat and ac. 100% recommend Awesome Air. -
Review 4 (2018-07-29 - Rating: 5)
Awesome Air is Awesome! I have been using Awesome Air for 10 years. Mark and Patty are definitely the best. Why? Because they treat each customer like family. They understand what its like when your A/C stops working. They know you want it fixed quickly. The other day I had a unit stop working and I called them at about 10 AM. They had me up and running that afternoon. They are an honest and a quality company. They have always treated me fairly, have fair prices and truly care about me being completely satisfied. I will continue to call them and will continue to recommend them to others. -
Review 5 (2019-08-01 - Rating: 5)
Our 22-yr old unit finally started giving out and we called Awesome Air at the recommendation of two neighbors. They came out promptly and gave us a reasonable quote to replace the unit, plus a 5-yr service warranty. We scheduled for them to come out a week later and then the AC completely stopped. Mark, the owner, came over the next day and was able to do a quick fix, which we really appreciated. The day of the install was quick and smooth and Pattie, co-owner, came out to inspect. Mark and Pattie are a great team who go above and beyond. Theyre accessible, knowledgeable and caring about their customers. The company lives up to their name - awesome. -
Review 6 (2020-09-01 - Rating: 5)
Mark and Awesome Heating and Air installed my Trane 3 ton unit back in May of 2019. Fast forward 1 year later and I had an issue with my drain line. Even though this particular item was not typically a warranty covered issue, Mark sent a service tech who was highly professional and knowledgeable. They solved the issue in no time and he didn’t even charge me because Awesome Heating and Air stands behind their work. Mark business name fits him as a business owner because he is AWESOME! From the initial install to helping his customer a year later, Mark and Awesome Heating and Air are head and shoulders above the rest. Mark is very detailed and truly cares about his customers. Awesome Heating and Air will not disappoint! They are definitely in a class by themselves!🙏😇👍 -
Review 7 (2020-06-30 - Rating: 5)
I had 2 aging A/C systems that I decided to replace with new Trane units based on great experiences in 2 previous houses. Got quotes from several local dealers. I selected Awesome Air based on their very reasonable quote and discussions with Mark about the details of the process. Everything happened exactly on schedule, the installers were great and the equipment works great. Cant believe how much cooler and quieter the house is. Highly recommend based on my experience. -
Review 8 (2020-03-06 - Rating: 5)
I was referred to Mark at Awesome Air 5 years ago when I needed to replace my old heat pump system. Mark provide a fair quote and he and his team did a great job on the installation. Whenever we have had an issue since then they have always been responsive. I recently had Mark come by for a spring checkup on our system and he found a problem. He was completely booked at the time but wanted to see that we were taken care of so he contacted another firm that he knows well and arranged for them to come do the repair. So instead of having to wait, the problem was taken care of the next day. Thats the kind of service that has been my experience with Awesome Air and I highly recommend them. -
Review 9 (2020-03-25 - Rating: 5)
Awesome Air was great to work with. Mark & Patti came out and gave us a good estimate - no game playing - just laid it all out. They told it straight and then followed through on what they said. The installers were courteous, friendly and communicated well with us. They even went above and beyond chiseling open our air filter that last year’s installer mistakenly sealed shut. We love our Trane system and are grateful to have it installed before summer heat sets in. We had another provider replace our other unit last year, and while they did a fine job, they did not offer a competitive bid until after Awesome Air. Save yourself time and effort - call Awesome Air, support small business and enjoy keeping cool! -
Review 10 (2019-05-30 - Rating: 5)
Awesome Air installed an XV20i system at my house yesterday. The install was done with exceptional professionalism. The install crew did everything the way it is supposed to be done. Ive known Mark for many years now, and he has done work for me in the past. I am super happy with the quality level of the work he and his team deliver - every time I use them. When I want the best I call Mark! -
Review 11 (2019-03-15 - Rating: 5)
I have known Mark and Patty for 19 years, and they are the type of people you want to know at taking care of your heating and cooling problems. They are very knowledgeable in repairs and letting you know exactly what you need to make sure everything is working properly. They will not over sale and over charge for their services. I had to bite the bullet, and had to replace my heating and cooling system after 35 years. I contacted 3 companies in the Austin area, and the bids were high. I thought of contacting Marc, the owner, and he came to my house. He advised me to get a bigger unit, he crawled into my attic, and looked at the insulation. He sent me 3 bids. I felt they more than reasonable. We set a date, his crew came, and they introduced themselves, and got to work. I have been very satisfied with the work. What impressed me, was the fact, he not only wanted the business, but he also told me how I could benefit with a bigger unit. All I can say about them, they were awesome. -
Review 12 (2021-08-06 - Rating: 5)
Update to review:Just wanted to update my review to reflect the outstanding service I have continued to receive from Awesome Air. Since my review from a little over a year ago, Awesome Air replaced my downstairs HVAC unit (late Aril 2021). In replacing that unit, they dealt with some highly complicated venting issues caused by an incorrectly installed hot water heater (by another contractor) that shares a closet with the HVAC unit. As before, Mark and Patti (and their entire team) were absolutely *amazing* to deal with. I am generally a skeptical person (having practiced law for almost 35 years), but I can say, without reservation, that I trust them %100.But wait, there is more! A few weeks ago, I noticed some water leaking slowly into my garage ceiling. My upstairs HVAC unit was directly above the drip location in the garage, so I called Awesome Air. It was a Friday morning during their peak season, but Mark and Patti showed up at my house before the end of their very long day (event though I told them there was no hurry) and flushed the drain pipes and put additional insultation around some internal piping. Mark even came back to my house late in the evening just to give me a new filter for the unit so I wouldnt have to go out and get one myself (I was keeping some of my grandkids at the time). Even though this was not warranty work (and two separate trips were made to my house that day), they charged me nothing! This level of service is almost unheard of in this day and age.If you have need of an HVAC team, you will not be disappointed in Awesome Air. THANK YOU AWESOME AIR!Original review from 2020: Awesome Air just replaced a 22+ year old Trane AC unit/furnace at my home. At 60 years of age, this was my very first HVAC purchase. Mark and Pattie, the owners of the company, were indeed awesome during the entire process. They were responsive to my many questions/concerns and modified their quote to add some items suggested by another contractor. They seemed genuinely concerned that I had the right unit for my needs/home. I got three quotes. Awesome Airs quote was about the same as one contractor, but less than the other. However, Awesome Air offered additional warranties that neither of the other contractors had.Most importantly, I felt Mark and Pattie and their team were trustworthy and would be there for any post-purchase questions, repairs, maintenance. The installation took less than 5 hours and the installers were professional and courteous and left my home cleaner than it was before they arrived. I have no reservations about recommending Awesome Air. -
Review 13 (2018-02-02 - Rating: 5)
I have done business with Mark of Awesome Air for Many years.His Bids are ALWAYS Competitive and Fair.Mark from Awesome Air came out and gave me a price on replacing my air and heat system for my home. I received two other quotes from other a/c companies and decided to go with Awesome Air. Awesome Air gave me a better warranty, service agreement, and a fair price. Service after the sale was awesome. They did what they said they were going to do, even after the install. I would recommend Awesome Air over any other a/c company to replace your a/c & heating system in your home -
Review 14 (2019-09-23 - Rating: 5)
I live in a 2 story townhouse built in 1974 , AC unit in both Lower and Upper stories so every thing is old, Mark has been taking care of my stuff for the last 5 years. He has make several repairs and now has replace both units. The lower unit 2 years ago and the upper unit last week. I called Mark at Awesome and he came out the same day. He did an estimate that day and I called another AC person and it took 3 days for him to come out. When I received both estimates, I went with Awesome as always.Let me tell you how I always work with Awesome. I made arrangements with Mark which day he could come out, I always give him a key to my my townhouse because I am working across town and on the assigned day the crew showed up, completed the job, cleaned up and disposed of the old unit. New units is working fine, He always leaves the key on my kitchen cabinet with a statement and locks the door . I send him a check. It works good for me and I always am please with the quality of the work. The clean up is better than if I did it myself. I trust him and believe in Mark at Awesome. I recommend him to everyone.Chuck -
Review 15 (2022-08-24 - Rating: 5)
I have used Awesome Air two times now. The first time was 9 years ago when my home system completely failed. Mark and team worked with me to find the best balance between what the size of my house needed and the size of my budget which was very, very small at that time in my life. They installed everything quickly and completely and I enjoyed an issue-free system for 9 years. This year during the heat waves of our relentless Texas summer, the outdoor unit stopped working. I called Awesome and was happy to hear that though they couldnt get to me that same day, they would be sure to come by and try to get me cooling the next day. Mark came as promised and within a couple of hours my house was cool! Turns out that it was some worn out wiring. The unit didnt even need any freon! I am so happy to have found a provider that offers great equipment and installation that lasts!!!!!! Thank you Mark, Peggy and Awesome Air and Heat!!!! -
Review 16 (2019-03-12 - Rating: 5)
Awesome Air installed a new air conditioning and heating system to replace our existing system from 1977 2 years ago.Part of the package of the new installation is 3 free biannual inspection of our AC/H systems, including the other one that they didnt install. I called early morning Mar 7 to schedule my free check-up and they came that same afternoon. The new system is in perfect shape and does not need any addition of refrigerant.I am pleased by their honoring their promised free maintenance check-up and their prompt service. I am also impressed by their original installation that showed no sign of leakage after 2 years. Mark and Patty, the owner of the company, are also pleasant to work with.Great job and thank you, Mark and Patty. -
Review 17 (2022-06-30 - Rating: 5)
They installed my upstairs a/c unit in 2016 and did a fantastic job at a fair competitive price. When my second a/c unit located downstairs in my home stopped working recently, I contacted Mark again. Mark and Patty did a LOT of research and took a lot of measurements to find a unit that would fit into the ceiling where the existing non-working (and I think original to the home) unit was located. When he found one up north, he ordered it for me. He did all this work for a very fair price. When it was time to install the unit, Mark was there from beginning to end making sure his team did a great job which they did.Mark and Patty and their team are extremely professional, honest, great communicators, and fast. They make sure everything is done to their high standards and they made sure I was happy with how everything looked and worked at the end. Awesome Air is the best - dont waste your time looking anywhere else. -
Review 18 (2015-04-29 - Rating: 5)
Yelp review led me to contact Awesome Air. AC replacement unit for my house was installed last week. Hope to share my recommendation on google as well.* Mark responded my inquiry immediately. He is very knowledgeable and is providing the recommendations of units to fit my needs but not to sell me a high price item. I feel very respected during the communication of the quoting process.* With the few quotes I have, the pricing and service terms from Awesome Air are definitely very competitive.* The installation process took only half a day but there was a cable problem in my house. It took additional few hours to identify the problem and fix it. There is no complaint and no additional charge.* Pattie is very patient with my questions and is very proactive to help me with the paperwork. It is definitely a step beyond my expectation.I highly recommend Awesome Air. -
Review 19 (2021-07-05 - Rating: 5)
I generally do not write reviews but had such a terrific experience with Awesome Air that I felt compelled to write this one. I wasn’t seriously considering purchasing a Trane HVAC but after several conversations in which Mark shared his extensive knowledge on Trane and other systems, I decided to purchase a Trane. From the beginning of the experience, I was so impressed with Awesome Air’s customer service. Besides the knowledge they shared with me, they were very, very patient in answering all of my questions and I had many. They also took a lot of time in helping me decide upon the right system for my house, explaining the pros and cons of each one. Mark communicated constantly with me throughout the experience and made me feel like I could call him at any time and I did. For example, at the last minute, I changed my mind about the choice of furnace and Mark went the extra mile to find the model I wanted in this time of HVAC shortages.Mark and his wife, Pattie, are warm, friendly, down to earth people who are knowledgeable, honest and upfront. They provided options for the system I purchased but did not try to upsell anything and were very open about this during our conversations. Additionally, I did not have to pay until installation was complete and to my satisfaction, a sign of trust between Awesome Air and their customers. I got several bids for the HVAC system and Awesome Air gave me the best price, coming in a little less than their competitors and also offering a complimentary 5 year service labor warranty and complimentary 3 year service agreement.Installation of the entire HVAC system went smoothly and took about 6 hours, from 8:00 a.m. to 2:00 p.m. During this time, the space for the furnace was enlarged, the platform on which it sat rebuilt, and other furnace-related improvements made. Plus, the ac unit was installed outside and 10 new ceiling & wall grills were installed. (Love these new grills compared to my old ones; much more air out is blown out.) The installation crew’s work was outstanding! Plus, floors were covered and they cleaned up before leaving and Pattie checked their work. She also downloaded files to the new wi-fi thermostat, which BTW is really cool, and gave me an overview in how to use it.Finally, I knew my old AC was on its last leg but I was hoping to make it until the day the new Trane was installed but no such luck. Four days before installation, my old system was no longer adequately cooling. I called Mark and he came out immediately to work on the unit, not once but twice in the same day so that I wouldn’t suffer in the heat and did not charge for this emergency service. This action along with the other quality services he and his team provided exemplify Awesome Air’s exceptional and honest customer service. Thank you, Awesome Air for making my experience a very positive one. You have definitely earned me as a repeat customer. -
Review 20 (2021-05-10 - Rating: 5)
Extremely happy with Awesome Air. My 88 year old mother needed a whole new HVAC system. They treated her with kid gloves and made sure she was very happy. A few days after installation my mother had a concern about a smell. Mark and crew showed up to check things out and when they left mom was happy again having identified it as simply that new system smell that she was unused to having had a system that was 20 years old before. All this at a price that was way below nearest bid but not below on quality since the system was name brand and work was above excellent.Awesome Air was a recommendation from a friend and Ill continue to pass the word around myself. -
Review 21 (2019-07-07 - Rating: 5)
We recently had to replace a 12 year old AC system and received a very competitive bid from Awesome Air. Awesome Air is really awesome. Both Mark and Patty took care of our air conditioner issues immediately and efficiently after we called them by being on time, professional, and supportive with every bit of information, and more. Mark and Patty not only answered our questions, but also explained to us important information about our new air conditioner unit. The compressor, air handler, and materials were delivered to the house the day prior to installation. On installation day the working crew were very professional and efficient from the beginning to the end of the job. They were on the go, busy, and on target every minute of the job. The moving of all the materials to the second floor of the house, and then through the narrow ladder that led to the attic was smooth, careful, and clean. The installed units look beautiful in our attic, as well as the outside. Our house now feels simply better than ever with our new AC. Mission well accomplished Mark, Patty, and your working crew! -
Review 22 (2022-05-09 - Rating: 5)
Awesome air installed a new downstairs HVAC systems in our house in 2020 just before Covid hit. The upstairs unit was replaced in 2019 by another company that did a fine job. For the downstairs system, we had the 2019 firm bid, another provider, and Awesome Air. Awesome Air responded with the best price and the most common sense and practical tweaks to the installation and did a great job. They were friendly (read jovial or fun), on-time, and did a great job.I recently had them out to service both systems with a check-up. They serviced both systems and replaced some parts gratis that were causing some minor leaks on the system they didnt install. Mark also gave some great pointers on upkeep and maintenance.I like working with local people that we can build a relationship with and I feel like we found that with Mark and Awesome Air. Ive recommended them to several friends and co-workers confident they would service them in a manner to reflect well on my recommendation. -
Review 23 (2020-02-27 - Rating: 5)
I decided to replace my HVAC system proactively after 17 years of great service and so was able to get a number of quotes for different systems (heat pump, etc.) from 5 different companies and had the time to evaluate all my options before making a decision. I found that Awesome Air & Heating (Mark Norton) provided very competitive pricing along with knowledge of the various systems pluses and minuses. The installation went much quicker than I expected (4-5 hrs) and everything looked very professional and neat including the removal and replacement of the attic stairs. The site clean up and removal of all the old equipment was also top notch. They also provide a 5 year labor warranty (others provide only 1-2 years) as well as a 3 year service agreement. I would highly recommend Awesome Air & Heat. -
Review 24 (2022-04-27 - Rating: 5)
If anyone finds themselves in need of an air conditioning company or a new AC unit, I highly and wholeheartedly recommend Awesome Air and Heat Service. We were seeking a company that specializes in Trane air conditioners (Consumer Reports consistently ranks Trane at the top for performance and reliability), and I found them through the Trane website. They ONLY have 5 star Google reviews, and LOTS of them!Mark and Patti gave us a great price when compared with another reputable Trane specialist in the area. Mark’s installation team did high quality work, and Mark is willing and able to explain the why behind EVERYTHING if you have questions (my husband and I always have plenty).Mark is knowledgeable and has decades of experience in the industry. He is worth consideration if you want a high quality unit with top notch installation at a fair price for something you value greatly (your comfort). His price is his price, but it’s fair, and we’re personally happy to pay our tradespeople what they are worth to do things we cannot. 🙂 -
Review 25 (2019-01-04 - Rating: 5)
Awesome Air definitely lives up to its name! First of all, the owners deal with you one on one. So you have thier undivided attention. They only advised us on what we needed for our new A.C., heater and compressor and did not try to up sell us on anything extra. They were transparent on every aspect of the process and kept us up to date on everything . I never had to follow up! Awesome air offers the best prices in town and the best customer service by far!!! The men who installed the unit were very professional and quiet while installing all the units. Right after the installation was complete, on the same day, the owners came by to inspect the work and explained how the high tech thermostat worked. This is the best experience I’ve had with any service company! I highly recommend them! -
Review 26 (2020-03-19 - Rating: 5)
I enjoyed working with Mark and Pattie of Awesome Air to get my home HVAC units replaced. They were very knowledgeable and offered information I had not gotten from other bids. From simple things, like raising the furnace on a wood frame (for easier access to the filter) to suggesting options for creating more free-flowing return air. They even (thankfully) kept me from making a potential mistake by providing me insights I had not considered. They are willing to discuss your ideas and will shoot you straight.Installation was a breeze. Yusaun and his crew were in and out in no time at all and left everything clean as well as answered any questions I had.After installation, I noticed that the outdoor unit had a minor factory cosmetic defect that had been missed. The top bit of the outdoor unit rested slightly crooked on the rest of the body. Mark and Pattie were happy to listen to my concern and quickly sent a team over to straighten it out.Overall great experience and I feel good knowing my new system is in good hands with Awesome Air! -
Review 27 (2021-05-06 - Rating: 5)
Mark and his team are incredible! We contacted them based on the amazing reviews and they did not disappoint. They installed the new system years ago and at the time we were super impressed with how knowledgeable and easy to work with they were. Weve since passed them on to many of our friends! Mark just came over for one of the free service visits you get as part of the agreement and Im thankful he did so we can ensure everything is in working order prior to summer.We also asked about how we can get more air going to one room and he provided an easy solution, even offering to have someone come by today.They make the whole thing easy - they are highly recommended! -
Review 28 (2017-12-29 - Rating: 5)
Mark & Pattie at Awesome Air were exceptional on timing and installation of my new Trane AC & furnace units. Mark is extremely knowledgeable on HVAC systems and how to install them. They were very responsive on my queries and they made sure that I was satisfied with their work. Id recommend Awesome Air for your heating and cooling needs. -
Review 29 (2021-09-07 - Rating: 5)
Mark & Pattie restored our faith in contractors and humanity! Awesome Air truly lives up to their name and reputation.They provided us a gold standard of customer service by1. Explaining and educating us on our HVAC system.2. Provided us with options & led us through the entire process of selecting a new system best suited for our home and budget.3. Delivered what they promised!!!! every word!We used this company for over six years at our other home for service. Always honest and fair! Highly skilled with 40 years in the trade- Old school is good school. -
Review 30 (2019-07-30 - Rating: 5)
Awesome Air has been great to work with the last few years. We chose them to install an entire HVAC system in our condo and they did an amazing job in the install as well as the education on maintaining the system.Since then, they’ve helped us inspect the system in our new home, audit home inspection reports as well as troubleshoot problems over the phone for our rental property.Honest. Affordable. Highly Responsive.I couldn’t recommend them more. -
Review 31 (2021-03-14 - Rating: 5)
Look at the next paragraph to know more about the stellar initial work performed by Mark and the Awesome Heating and Air team, but wanted to say upfront that a year after my job Mark has supported me in a very real way. After the recent winter storms, I found that a roofing contractor had removed my furnace vent pipe from the roof exhaust. This creates a dangerous situation and I called Mark for help. I was just asking when they could come out but after talking to me and understanding my level of handy work proficiency, he spent 30 minutes on the phone with me looking at my pictures and sending me information and pictures back to help me understand how I might be able to help myself. It saved me a few hundred dollars. And while I was up there, I decided to change my inline filter and while I was searching for the right product online, I saw and remembered that Mark as a customer service gesture left me 2 replacement filters with my install. I keep having reasons to be happy I chose them for my job.Initial Install: I looked long and hard for a company to help with a failing upstairs AC/Heating unit. I got multiple quotes and spoke at length with several companies. Mark and the Awesome Heat & Air Service team stood out as straight shooters to me. They discussed freely and completely all things related to my job. Types of systems, challenges with my particular job, discounts available, time of year and how that affects the cost or the work and even the options to rejuvenate my old system if that was the route that made most sense. Ultimately, I selected them and I was thrilled with all aspects of the work. We even found a way to increase our return air which was a significant flaw in the overall design of my house at the time it was built. -
Review 32 (2020-01-15 - Rating: 5)
Mark at Awesome Air does a fantastic job and is really pleasant to work with. Our unit broke down last night and I dreaded dealing even one day without A/C in this heat. Gave him a call this morning and it was fixed before noon. I highly recommend him for repairs on an existing unit or a new one like he installed in our house 6 years ago. He carries Trane HVAC and they are top of the line quality! Thanks Mark! -
Review 33 (2020-08-18 - Rating: 5)
Had some aging air conditioners and was exploring replacements. Had another company come in and give me an outrageous bid. Friend said they had worked with Awesome Air and suggested I call. I talked to Mark and he asked a lot of qualifying questions, something that the other guys did not do. He came out and looked at the house and our current system and then gave me pricing for replacements. I was blown away at how different the pricing was! We replaced both of our units and I could not be happier! The installation team did an amazing job and were very fast! Both ac’s and furnaces replaced in one day! These guys are excellent! -
Review 34 (2020-05-01 - Rating: 5)
Mark and Patty are great! I wish more businesses were as professional and down to earth as they are. They are a great team and offer top quality service. We put in 2 new units and replaced all the ductwork because some of the rooms weren’t getting any air. I use to hate going up in the attic but now I want to just go up to admire the beautiful work that has been down. They truly are Awesome!!! -
Review 35 (2019-06-20 - Rating: 5)
We just had our entire unit replaced by Awesome Air, and I am beyond happy we chose them. From beginning to end it was smooth and painless. They had an amazing crew, Mark was really upfront and honest throughout, very accommodating, and not to mention the best quote we received. I would highly recommend them for you HVAC needs, they really were Awesome! -
Review 36 (2020-03-26 - Rating: 5)
I was looking to be proactive and replace an old unit that had been limping along for a few years. I decided I was going to get a Trane unit. Like any large purchase I did my research and got 3 quotes. I asked for a good, better and best quote from all 3. The other 2 companies were knowledgeable, prompt and quotes were close, Awesome AC just took things to another level. They do business the way things use to be done. Mark and Patty returned my call quickly and spent about 30 min on the phone with me. They came out the next day and spent about an hour with us at our house. Mark did not try to sell me on anything, in fact he steered me away from a few things and leveraged some items in my current system that did not need to be replaced to save me some money. They provided a quote in a few days (they told me it would take a few days based on how busy they were). Their quote provided the best value all things considered, 5 years of labor included, 3 years of maintenance and we were able to get the best price on the best unit. Their crew was courteous and cleaned up and took care to be careful in our home. Awesome AC made something I was not looking forward to and turned it into a great experience. I understand why they only have 5 star reviews...only wish I could give them 6. You can stop looking, just call Awesome AC, they will take care of you and treat you like family. -
Review 37 (2020-10-17 - Rating: 5)
I cannot say enough good things about Awesome Air. First, they provided me with a detailed quote that was several thousand dollars cheaper than their competitors. This quote included removal of my old AC / furnace unit and both a free 5 year labor warranty and a free 3 year service agreement. Then they installed, in less than a day, a top of the line Trane XV20i variable speed AC, furnace and coil unit that is so quiet you dont even know it is on. The state of the art communicating XL 1050 thermostat I also received has many great features and can be operated with an app on my smart phone. But the best part of Awesome Air is its people. Owners Mark and Pattie are incredible and deliver on what they say they will do for you. Both were extremely patient in answering my questions about the product and assisted me in registering the new unit with Trane. And the installation crew Mark assigned for my job were the best - very professional and knowledgable; they made the entire install process seamless, arriving on time and cleaning things up upon completion. Awesome Air lives up to its name - simply AWESOME!!! I highly recommend them if you are looking to replace your existing AC / furnace system.Update - 10/17/2020After the installation of our new Trane AC, I used Awesome Air to replace a section of duct in our attic to increase air flow into our guest bedroom suite. The work was expertly done and I could not be more pleased with the results. Lastly, Mark came back out to our house to address a vibration noise issue we were having in the exterior wall nearest to AC. After consulting with Trane, Mark added non-vibration boots to the underside base of the unit as well as a heavier duty rubber wrap around the main copper line. Eventually, it was determined that this vibration noise was caused by coolant lines leading from the AC into the house. Mark recommended enlarging the entry hole where these lines feed into the house so they would no longer touch the exterior wall. He provided me with an excellent carpenter, Mr. Nick Brazell (of Brazell Pools), who was amazing at enlarging this entry hole without damaging the coolant lines in the process. Any remaining noise we now hear is from the AC unit when it is running. Thank you, Mark, for providing superior customer service!!! -
Review 38 (2020-12-10 - Rating: 5)
Mark and his team are amazing. I had an ac installed by them years ago it is still working great. I recently called up awesome ac and Mark answered the phone. He gave me some free advice on another house I was going to buy that previously had meth in it and he pretty much saved my family. I called him again weeks later to advise on my condensate line in my current house and he dropped by for free to give me some tips and an estimate for work. Mark and his team are not out to swindle you. They are honest, hard working people who will treat you right while doing a quality job! -
Review 39 (2019-07-22 - Rating: 5)
Starting on Monday, our AC was unable to hold the temperature to 80F even though it was running continuously. Mark came out the same day, and it was agreed that our AC was not worth repairing. Awesome Air installed our new system (AC and gas furnace) on Saturday. Mark and Pattie went out of their way to get our install date sooner since our old AC unit was underperforming. Also, Awesome Air installed 2 HVAC systems at our rental property about 2 years ago. We have not found anyone that can beat their quality of service or pricing. Just call them and find out for yourself!!! -
Review 40 (2020-01-09 - Rating: 5)
I had my A/C unit put in April 2019 and Patty and Mark delivered! When shopping for a new AC unit they not only provided me the best price but were great at guiding me through the whole installation process. The installation went smooth and finished promptly. Recently, I noticed I was given the wrong replacement air filters and Mark got me the correct ones in 2 days! Overall, very happy with the AC unit and the service theyve provided for me. Thanks again Mark and Patty! -
Review 41 (2019-02-27 - Rating: 5)
I have used Awesome Air to replace two AC units and was amazed at their price and fast service. They beat estimates from other companies and I always felt like I was getting very direct and honest feedback. I have called Mark for various issues in the past and he always gives me advice that I can trust. I would recommend Awesome Air to anyone and have for several of my friends. -
Review 42 (2021-12-06 - Rating: 5)
Awesome Air & Heat Service replaced my old heat pump recently and I’m very satisfied with their competitive price, high quality work, and professionalism. Mark and Pattie came in person to give free quote and answer any questions. My email questions were responded within a day. The installation involved replacing my old heat pump on the side of the house and the air handler in the attic. On the installation day, all the equipment was already at the site, the workers arrived on time, covered the floor of front door entrance and stairs, worked quickly and efficiently to completion, and cleaned up afterwards. I highly recommend Awesome Air & Heat Service.Updated:Awesome Air was so great, I asked Mark to help correct problem on my other Trane heat pump installed 5 years earlier by a different vendor now out of business. Mark spent time finding and testing the Trane part before bringing it himself to my house on the scheduled work day. Completed the work with his crew in couple of hours and tested the system. The Trane part replaced was covered under limited warranty. Awesome Air came through once again with professionalism, high quality work and value. I am very satisfied and I highly recommend Awesome Air & Heat Service! -
Review 43 (2018-04-09 - Rating: 5)
Just spoke with Mark at Awesome Air&Heat Service. He is actually pretty awesome! Helped me solve a thermostat and fan issue, took the time to walk me through this over the phone! Very rare to experience this kind of service from service companies of any kind these days. Mark definitely went beyond expectations with his professional help over the phone. Highly recommend them, they specialize in TRANE units. I intend to stick with this product and will only call Mark at AWESOME AIR&HEAT SERVICE for future repair/new install. Sylvia -
Review 44 (2019-07-22 - Rating: 5)
Greatest experience with any service company! Mark responded back to my message on Sunday immediately and came in Monday morning with Pattie as scheduled, and fixed our system within a hour as a free maintenance service without charging anything! Mark is very knowledgable and experienced. I have been so happy working with Awesome air for my AC units in the past many years! Theyre awesome! -
Review 45 (2019-12-09 - Rating: 5)
I called Awesome Air on recommendation from a friend. I had meant to call them several times throughout the year to get a quote on a new HVAC unit but things kept getting in the way. The day came when my unit died so it wound up being the perfect time to call for a quote and hopefully a repair. Pattie and Mark got out to me that day and fixed my unit so I could heat up my house on the rare cold Texas winter day. I had my checkbook in hand but they didnt charge me a penny! all they asked was I write a favorable review online. They sent me quotes for three units and I picked the one that fit my budget best. After confirming a delivery and install date my HVAC dies the very next day! Mark to the rescue and was able to get it up and running for me and I had heat until my install. Once again he didnt charge me. How often do you hear of someone busting their buts crawling around in an attic and providing an essential service for no charge? If they are willing to do that for a customer then they have my business and my thanks! -
Review 46 (2020-04-08 - Rating: 5)
The name says it all, Awesome!Great unit, great price, great people. The whole experience was a pleasant surprise with the entire gang at Awesome Air. Everyone was super friendly and the best experience I could have when purchasing an entire new Unit for the house.There was no funny business, they did exactly what they said they would do for the best price around. Highly recommend Mark and Pattie and the whole Awesome Air gang for all your HVAC needs. -
Review 47 (2018-08-04 - Rating: 5)
If I could give a higher star rating i would! About 2 weeks ago I experienced problems with my outside unit fan motor - I had already replaced it 5 years ago. My outside unit is 13 years old and did not match up with the inside systems - so I opted to purchase an entire new HVAC system. I went to the current company that checked my system annually to get a quote. They tried to high pressure sell me, which was a mistake. I then turned to Yelp to screen those who had a 5 star rating and at least 10 years of experience. After receiving 4 other quotes I can see why as my current service provider tried to pressure me to do the deal right then and there - they were over $2,000 higher than the next lowest quote and almost $3,500 higher than the company I went with - Awesome Air with a 3.5 ton/16 SEER rating.I didnt go with the lowest price as I always consider other value added benefits. Awesome Air from beginning to end were great! Mark & Pattie spent time looking at my system and answered my questions. All the quotes included the same manufacture warranty, but only Awesome Air included a 3 year service agreement and 5 year local labor warranty! Nobody else came close. The additional value of their company warranty and service agreement was huge along with 40 years of experience! ! It more than made up the difference in pricing besides theyre nice people and very reasonable.The installer crew showed up at 8:15am and had everything installed and running within 6 hours. Mark came out about mid-way through the installation just to see how things were going, which I appreciated. Each of the 3 man crew had their assignment and did a great job! They didnt have a lot of room to work with in my 40 year old attic either. Mark showed up as they were testing the system because the lead installer thought the RPM of the motor was a bit slow. Mark brought it to my attention and said hed replace it. I probably would not have never known - thats good business ethics. They couldnt get the motor the next day as it was after the cutoff time to ensure the motor got on the truck. Mark & Pattie came out this morning and while he replaced the motor in about 10 minutes Pattie & I took care of the paperwork and she double-checked to make sure the thermostat was correctly programmed.Besides the system itself two very important things to consider when purchasing an HVAC system - the installer and warranty. I cant say enough good things about Awesome Air - they are absolutely Awesome and one of the best contractors Ive ever encountered! If you have any AC problems theyre the people to call! -
Review 48 (2020-02-19 - Rating: 5)
While putting our girls to bed last night, we realized our upstairs AC unit was not cooling. Awesome Air came highly recommended and now I see why! Mark and Pattie came to our house the next morning, and Mark was wonderful about walking me through everything he was doing and why. He was able to pinpoint what was wrong, and gave us an incredible price! He is incredibly knowledgeable, and helped us correct a few things that may be causing our electric bill to sky rocket. I could not be more grateful to Mark and Pattie for their hard work! They were responsive, friendly, and extremely knowledgeable. We will absolutely be using them for all of our future HVAC needs! -
Review 49 (2021-04-26 - Rating: 5)
The Awesome Air team came out to save us back in 2015 during a particularly hot summer day when our A/C finally kicked the bucket for the last time.They removed the aging and phased out R-22 unit got us back up and running with a new 5-ton Trane system that has worked like a charm for the last 6 years. (even during the winter storm, the heat pump was literally a life saver and never left us hanging even once throughout that week)A month ago we had them come back out for a routine service checkup and still not a single hiccup after all this time. That shows their install work is top notch, with no freon leaks or loss of pressure.So I wanted to take the time to share my good experience with everyone so theyll automatically know who to call and dont have to waste time looking for a proper A/C HVAC service company.Mark and Pattie are so helpful and friendly. Marks a fountain of useful knowledge, something that obviously comes with a lifetime of trade experience. Each and every time Ive called with minor questions, hes got just the right answer to solve our problems quickly.Basically we know we can trust them to take care of our home cooling needs whenever the need arises.Thank you for everything guys! -
Review 50 (2019-07-03 - Rating: 5)
I called Mark to give me an estimate to replace the AC for my rental unit. Mark and Pattie came out and did a comprehensive check of the AC system and confirmed that the unit needs to be replaced. The next day, Mark sent me a quote which was fair (good stuff aint cheap, as Mark says). And they came out on a Saturday to install the new AC. Pattie followed up promptly with all of the serial numbers of the equipment so that I can register with the manufacturer (to get extended warranty). I highly recommend Awesome Air & Heat service for any and all work related to HVAC. -
Review 51 (2020-01-03 - Rating: 5)
Mark & Patty are a great team you can trust. I bought a system from them 24 years ago that was working the day they installed a new Trane system. They provided service and advice the whole time. They gave a great deal on the new one and installed it in 4 hrs. Highly recommended, especially their personal touch and going out of their way to spend extra time with the customer to quickly address any concerns. -
Review 52 (2019-06-21 - Rating: 5)
Mark and his team came to our rescue the summer of 2015 when the original AC unit in our condo went out. Even in their busiest months, they were able to come out to diagnose the problem and replace they system within a few days. The crew was knowledgeable and worked quickly! They were a pleasure to have in our home. Mark has since been out to do a system check before we had tenants move into the condo, as well as help us navigate an inspection report for the cooling system when we sold the unit. They always go above and beyond! -
Review 53 (2022-08-14 - Rating: 5)
Awesome Air came out to give me a price quote on a new system and equipment.They took measurements and my email address and said that they will email me my price quote. Later that evening I received a fairly decently priced price quote. After we received 2 other bids from other A/C companies, we decided to go with Awesome Air. They gave me a free 5-year labor warranty and a 3-year service agreement at no additional charge. They came and put in my new air & heat system without a hitch. The crew was very nice, polite, and very clean. The old system was taken along with the trash. Our new system is running smoothly and my wife is a happy camper. Happy wife, happy life!I would highly recommend Awesome Air & Heat Service for any of your air & heat needs. My opinion nothing else will compare to Awesome Air. -
Review 54 (2019-02-06 - Rating: 5)
Awesome was one of four Austin companies submitting quotes for my heat pump replacement.Awesome evaluated my circumstances and quoted a system that fit my requirements. All the others tried to add upgrades for which I had no need.I researched the cost of the top tier equipment so I had an idea of the normal cost. Awesomes quote was well within the boundaries of my research.The installation was done quickly, both in scheduling and actual implementation. The The technicians were neat and very friendly.I wholeheartedly recommend Awesome for air and heating needs.Thank you Mark and Pattie. -
Review 55 (2019-03-14 - Rating: 5)
I bought my second Heat Pump system from Mark and Patricia last year. Their quote was the lowest while their service was first rate. They did what they said they would do and did it well. I bought my first system from Awesome Air about 20 yrs ago; my experience then is why I bought the replacement system last year from Awesome Air, as well. -
Review 56 (2018-03-01 - Rating: 5)
We bought a house in Austin knowing that the AC would likely need to be replaced within the first year or two. It was a 20 year old system and our electric bills were showing it. Rather than wait for it to fail, we decided to start getting quotes from local companies for a full system replacement. Not being from the area, we relied heavily on Google/Yelp reviews and ended up getting estimates from about 7 different companies. It was a mixed bag. A couple of companies gave estimates over the phone without ever visiting our house to look at the existing setup. Some were outrageously overpriced. Others were pushy. Awesome Air was none of those things.Mark came out to look at our system and spent a ton of time answering all my questions as well as doing a thorough inspection of both the air handler and the heat pump. We received his estimates (I requested a few different options) later that night. His prices were the lowest for the level and quality of system that we wanted and we hired Awesome Air the next day. When it came time to have the system installed, the Awesome Air team arrived on time and made quick work of it. The entire system was replaced within eight hours. Both Lee and Roger (the guys who took out the old equipment and installed the new) were courteous and professional the entire time. Cleanup was quick and thorough. I have no complaints and nothing but good things to say about Awesome Air. -
Review 57 (2019-04-09 - Rating: 5)
I cant speak more highly of Awesome Air & Heat Service! They installed a new HVAC system in one of the zones of my house two years ago and Ive been extremely pleased with it and the reduction in utility bills ever since. My older AC system went out in the second zone this week, so I of course called Mark and Patty. Not only did they do a free service check on the new system, they fixed my older system free of charge (turns out a cable had come loose). I highly recommend this company. -
Review 58 (2018-01-24 - Rating: 5)
Mark, the owner of Awesome Air & Heat, and his entire crew are truly the most dedicated group in the business. Today, 1/23/2018 I had them install a new HVAC system in a rental property are they are professional in every respect. They do what they say, when they say they will do it, and at the price we agreed upon before starting the job. The day before I had another contractor over and he walked off the job after I caught him dragging a brand new condenser on its side over some rocks. After the contractor walked off the job, I immediately called Mark and they did my project the very next day. I strongly recommend Awesome Air & Heat. -
Review 59 (2022-07-24 - Rating: 5)
We had a wonderful experience with Mark and his team! You can tell that Mark knows this business inside and out, and he is a hoot to talk to. One of our AC units stopped cooling and he was able to fix it! Sweet relief. He atook the time to give us some information about how to take care of our air conditioning units. As first time home owners, we have a lot to learn. We also had a weird mystery of two air-conditioning units but only one filter. We asked him to look at it because it didn’t make sense to us. He figured out the shoddy workmanship of whoever installed this. His team returned to correct what somebody else had done poorly. They also sealed some leaks and fixed some other subpar workmanship on the HVAC. We will definitely have Mark and his team out for maintenance going forward. Cannot recommend enough. He really worked hard and hustled for us. I can’t imagine how hard it is having to go up in 130° attics! He also heard the fan in one of our bathrooms and told us that we needed to clean it because it was running too loud. That’s just the kind of guy he is! He knows his stuff and he is willing to share his knowledge and make your life better. Hire them! -
Review 60 (2019-09-09 - Rating: 5)
I’m not at all surprised to see perfect reviews for Mark and Pattie, Awesome Air. We have relied on them for about a decade now for all heating and cooling (it’s austin, so cooling needs about 5 to 1) since we first called. From the beginning, they showed patience with us at the same time as a sense of urgency. It’s clear that they understand that keeping customers this happy takes work, and they put in the time and effort every time. Even though I’m a loyal customer and would never call anyone else, they work just as hard to earn the business as they did 10 years ago.Whether it is a thermostat programming issue, a new unit install, repairing an old system, or even basic troubleshooting (they’ve been out here for ALL) there’s no one else I would trust to do as good of a job for as fair of a price. -
Review 61 (2019-09-11 - Rating: 5)
Awesome Air recently replaced our almost 25 y/o HVAC system. This follows their replacing our upstairs unit three years ago. Mark and Patti earned our business again. They work hard to ensure everything goes smoothly from selection of the system and installation. We have not had any major issues but questions and minor things (e.g. thermostat stuff) have come up over the past few years. Mark and Pattie have always been helpful and responsive. -
Review 62 (2022-09-27 - Rating: 5)
Awesome Air & Heat service were wonderful! Mark and Patty responded quickly when the exterior unit failed and were able to get us back to good very quickly. They provided a very detailed explanation and breakdown of costs and results, and were flexible on payment options. I recommend them to anyone in the greater Austin area who needs work done! -
Review 63 (2020-08-08 - Rating: 5)
Mark and his team are truly awesome. They’ve been out to service my unit several times and are always quick to respond, friendly and professional. Not only do they solve the problem, they also give great advice for saving money and preventing problems down the road. I would highly recommend Awesome Air to anyone looking to repair or replace your AC unit! Wish I could give more than 5 stars! -
Review 64 (2020-02-21 - Rating: 5)
Mark and Patty are amazing, friendly, helpful company owners that want to help. I spoke with Patty and Mark they both offered great suggestions over the phone on how to try and resolve the thermostat programing/reset problems I was experiencing. They each spend a good amount of time with me over the telephone giving great advise, resolutions and suggestions to help with the current issue and to prevent issues down the road.It is nice to see that there are still great people who want to help and care how they handle their company. They were a true blessing. Their kindess and generosity goes a long way. Brenda P. -
Review 65 (2020-05-26 - Rating: 5)
Pattie & Marks Awesome Air is the real deal and a breath of fresh ( and very cold) air. Professional, friendly, competitively priced, with right sized multiple equipment tier pricing options along with attention to detail and immaculate workmanship in installation, I couldnt ask for more. Finally Found my go to Heating & Air company. Thanks! -
Review 66 (2021-04-04 - Rating: 5)
Awesome Air replaced by AC system last month, I cannot be any happier.I have a two-story house. The original system was a Trane with two zones. After 17 years, trouble free until it died, I replaced it with a Carrier, big mistake. It lasted only 10 years, with many incidents in between. Now I am so happy that I have a chance to go back to Trane again.This review is not about my new Trane system but the service I received from Mark and Pattie, owners of Awesome Air.In short, Mark and Pattie are really A-W-E-S-O-M-E !!Before I decided on going with Mark, I received quotes from two other companies. They came out and took a look of my existing system. In and out of my house within 20 minutes and left many of my questions unanswered. Two days later, received some cookie-cutter quotes from them. Very disappointed.Marks approach was totally different.After assessing my house and my old system, he sat down with me and listened to my needs. He pulled out some brochures and printed materials and explained each one to me in detail. He did not try to sell me one system/configuration over the other options. He just explained to me the pros and cons and what my possible solution could be. I really appreciated he spending time educating me, equipping me with knowledge, empowering me to make my purchase decision.Our experience for that two-day installation was great too. Day 1 was to remove the old unit. Day 2 was to installing the new. His crew was on time, courteous, kept my house very clean the whole time.Talk about going extra the mile, at the end of Day 1, after the crew was gone, I went up to the attic and found out that I could have way more usable storage space if the existing AC vapor line was slightly re-routed. I took some pictures and sent them to Mark. He called back and said he would ask one of his worker to drop off some copper tube that night so the crew could do the rerouting first thing int he morning. This is what a prime example of GOING THE EXTRA MILE looks like to me!!!!If you are still trying to decide which installer to go with, look no further.I highly recommend Awesome Air. I know Mark will take good care of you. -
Review 67 (2020-11-08 - Rating: 5)
It was a pleasure to deal with Mark, the owner. We purchased a home that had a Trane system installed just a year or two prior. The thermostat went out, and Mark honored the warranty with no hassle at all. He sent a repairman the following day and we had a brand new thermostat. Very pleased with our experience. -
Review 68 (2022-08-10 - Rating: 5)
Mark was very professional throughout the entire process. After the install process, the communication wire running to the Thermostat had shorted out and Mark immediately came over to investigate and found the issue. I called the electrician he recommended to install a new wire and Mark was gracious enough to foot the bill. I highly recommend Awesome Air and Heat for all your AC needs.George A. -
Review 69 (2021-08-06 - Rating: 5)
As a long time customer of Awesome Air, I was delighted when Mark (the owner himself!) was able to inexpensively fix my very old Trane A/C unit so it can keep running for a few more years. They previously fixed my unit about three years ago and Im amazed that they have been able to keep my unit operating long past its prime. Mark also gave me lots of good information and advice about the best ways to get the best performance out of my 15+ year old system. Mark and Patti and the entire team at Awesome Air do an excellent job and are extremely hard working, honest, affordable, and prompt. I highly recommend them! -
Review 70 (2015-05-27 - Rating: 5)
My neighbor recommended Awesome Air, and I will say that name is absolutely appropriate! Mark and company are easy to work with, and I really feel they have our best interests at heart. I have had them come out to the house a couple of times, and was very impressed each time with their level of service and professionalism. -
Review 71 (2021-06-19 - Rating: 5)
Awesome is an understatement and five stars are not enough.Had them install two complete heat pump systems a few years and just had tuneups in March. Of course, as soon as it gets hot one goes out. Gave Mark a call and, although everyone is clamoring for their expertise, he hopped on it and got Bobby over to take a look same day. Bobby is the Harry Potter of repairs ‘cause, within 15’ and a waive of his wand, the problem was fixed and we’re back in business.Professional. Caring. Quick and accurate. Awesome is the only company we call and trust for all of our work. You should too. -
Review 72 (2019-02-25 - Rating: 5)
I have known Mark and Patty for over 20 years. Mark and his crew replaced my HVAC system more than 10 years ago. He has serviced my rentals and always been there to help me with advise and repairs when needed. If only there were more than 5 stars I could give him and his crew!!!Cheers!!!Jim -
Review 73 (2019-06-28 - Rating: 5)
We got an entire HVAC system put in by Awesome Air and everything works great. Awesome Air answered all of our questions and even came out again to answer more questions in person. Their customer service was amazing. The best thing about Awesome Air was that they try their best to minimize any costs, never upsetting items you dont need, even the day they installed, we ended up not being able to use a more expensive part, so they immediately remedied that and we ended up paying less than our quote! I highly recommend awesome air! -
Review 74 (2020-02-06 - Rating: 5)
I have been very impressed with awesome air and the knowledge and experience that mark provided. They were able to fix a problem with my homes unequal heating and cooling. No other company offered the solution that they did and they did it for 70% of the cost of the other companies. I am very happy with my new hvac system. I highly recommend getting a quote from awesome air before you make any final decisions about your next hvac upgrade. -
Review 75 (2019-07-03 - Rating: 5)
Mark is very knowledgeable and they came out to our house quickly and were very competitive in pricing. We had them replace our unit and I know I can trust them and they’ll stand by their word. We’ve already had them out to our rental to detect why the unit kept shutting off and quickly Mark determined a bad thermostat. He quickly replaced. Thanks for all of your help! -
Review 76 (2021-09-22 - Rating: 5)
Thanks to Awesome Air for quick diagnosis and replacement of our aged central air/heating system. Mark and Patti were helpful in their made easier to understand replacement unit/s recommendations, and payment options. The installation crew was courteous, skilled, and efficient. We got a great price with warranty. Now notice a definite improvement in indoor air quality. Highly recommended! -
Review 77 (2020-07-20 - Rating: 5)
Awesome Air installed my A/C a few years ago with the best price I could find and short notice. Since then, they have serviced my A/C and come by as needed to resolve any one off issues, most recently today during summer heat and a pandemic. Im grateful for their professionalism, dedication to customer service, and not thinking I was crazy when I kept saying my A/C made a weird noise and couldnt replicate it when they came by! Their service agreement that is part of the contract is absolutely amazing and shows theyre willing to stand by their work and product. Thank you! -
Review 78 (2019-12-02 - Rating: 5)
Awesome Air is actually AWESOME!! This is a very overdue recommendation, but I love these guys and I am constantly recommending them to my friends who also have homes in the area. The Awesome Air team is super accommodating, responsive, and help you to understand whats going on with your system. Our AC went down sometime in August of this year and it was over 100 degrees out. Awesome Air came out to our house within the hour and fixed it. We wont be using anyone else. -
Review 79 (2022-07-30 - Rating: 5)
We just had a new HVAC unit installed by Awesome Air and Heat, and the owners Mark (quite the jovial personality) and Pattie, were an absolute pleasure to work with. The installation was done by their technician Daniel, who was prompt, neat, and took a lot of pride in his work. The entire crew kept us in the loop from quote to installation. We are delighted with the price and the quality of the installation. -
Review 80 (2019-03-11 - Rating: 5)
I have been a customer of Awesome Air & Heat Service for over 20 years, and I will never buy my A/C and Heating equipment from any other company in central Texas. I value Mr Nortons many years of experience and service when it comes to my A/C system, and my familys happiness. Mark & Patty is like a part of our family. -
Review 81 (2018-01-14 - Rating: 5)
I have used Awesome Air for almost 20 years now. They have always taken great care to explain what was going on with my system, and to give me my options and quickly resolve the problem. Over the years they have solved everything from clogged lines to a unit with a short circuit caused by a snake. I completely trust them. Their work has always been top notch I and wholehearted recommend them to anyone who asks. Thank you Mark and Pattie! -
Review 82 (2019-05-20 - Rating: 5)
I cant recommend Awesome Air and Heat service enough. The owners Mark and Patty are great. we had complete Trane system installed yesterday. we couldnt be happier with the install. Roger and Ralf did a fantastic job of installing the system. Lee helped take down the old equipment. Do yourself a favor and call Mark to get an estimate. -
Review 83 (2021-08-21 - Rating: 5)
We had our system installed by Awesome Air and have our services done with them. Recently had a blocked drain line and Mark got out to us within hours to resolve the issue at no cost!Would highly recommend them for new installs or serve work. -
Review 84 (2017-08-03 - Rating: 5)
I cannot give Awesome Air enough stars! I met Mark and his wife many years ago when I had a system that was on its last legs. There was no money to replace the unit and it just kept having issues. When I finally found Awesome Air, the drain pan was overflowing and it was raining in my dining room! Mark and his guys came in, cleared my pipes, cleared my evaporator coils and put in an overflow shut off valve so it wouldnt rain in my dining room again.Through the next few years Awesome Air kept our tired, worn out, ancient system going for us.When we had the money for a new system, we contacted Awesome Air, and again AMAZING! They presented me with several options within our budget, no pressure to purchase one or the other, but they made sure 100% that I knew what the difference between the units were. Install was fast, easy and clean. Zero problems with the new unit!The unit stopped working just a few months before the warranty was out. I had a suspicion that our thermostat was gone, which I installed and was not under warranty. I called Awesome Air just in case. Mark and his wife personally came out to check the unit and test the thermostat. My thermostat was bad, everything else was good. They did not charge me anything for the visit even though the issue had nothing to do with their work and was not covered under warranty.Time and time again Awesome Air delivers AMAZING customer service. I am so thankful that we found the 5 years ago, and I will never call anybody else.Update!! This year has just been an a/c disaster for us, but all FOUR times Awesome Air has been amazing. Three of our disasters were completely unrelated to our install, but nature and dogs. The fourth however was a legitimate warranty issue. As always it happened after hours. Called Mark after 8pm, had a call back and appointment set before 9pm. Matk came out the next day, found the issue and got us up and going!As always Awesome Air saved the day. They honered their warranty, made sure we were taken care of 100%.I have used other people in other houses, and Ive had to wait days to get warranty work done. Not with Awesome Air! If you need a new unit or just need a service, call them. They treat every call like it is their only call. -
Review 85 (2018-07-31 - Rating: 5)
When my 30 year old air conditioner started struggling this summer, I acquired quotes from 6 different companies. Awesome Air blew everyone away with their quote and warranty. We decided to go with them and scheduled the replacement. When my old system died before my appointment, they were able to move my installation up and saved the day. It’s been a couple of months in 100+ degree Texas heat and my new Trane unit is awesome! -
Review 86 (2019-07-05 - Rating: 5)
Mark and Patty are indeed truly awesome. They certainly did not need to come by on a same day visit considering the holiday weekend and how busy they must be on a typical hot summer day in Austin! But they came and had our system up and running in less than an hour! Im so happy with this power couple! They are always so knowledgeable, take the time to explain things and always recommend cost efficient options rather than try to take all of our money! Very grateful to these folks. Super nice and thanks to them we will be able to sleep tonight with our AC up and running again! -
Review 87 (2020-04-29 - Rating: 5)
If you are looking to replace your system, you will not beat the combination of price, quality install, and quality equipment that you get from Awesome Air. I have been using them for 15 years. Mark and Pattie have always been great to work with - helpful, responsive, and knowledgable. -
Review 88 (2021-02-03 - Rating: 5)
Truth in advertising, these guys really live up to their name! They were very responsive to my email asking for a quote, and good communication from the start of the in-person evaluation all the way through the end of the process for installing my new AC. Of all the Trane certified HVAC guys in the area, their bid was by FAR the lowest(I didnt bother with anyone who wasnt on Tranes website)! They gave me all of the options available and didnt try to sell me anything I didnt need like a new thermostat; very honest! The owner, Mark, and his crew(both the eval and the install guys) were very polite, professional, and careful not to scuff my floors or walls(used giant canvas mats for the entire path from door to closet). Ive never had a more pleasant experience with HVAC, and theyll definitely be the 1st guys Ill call from here on.-Jason, home inspector. -
Review 89 (2020-09-18 - Rating: 5)
Mark has helped us out a couple of times with our aging A/C unit. Hes been affordable, knowledgeable, and is always happy to give us advice. Most recently he had a new employee, Bobby, come out and work on our unit. They both went above and beyond to get us up and running again. Highly recommended! -
Review 90 (2018-03-01 - Rating: 5)
Awesome Air was simply awesome! Their quote for a top of the line A/C was much lower than the quotes I received from two other Austin companies. Plus Patti and Mark are great to work with. I highly recommend! -
Review 91 (2018-04-04 - Rating: 5)
I hired Awesome Air replace the the HVAC system on my residence and reroute some duct work. This company is beyond Awesome and holds true to the old school values of personalized customer service and communication. The install crew arrived on time and completed the entire job in less than a day. After the install the lead tech walked me through the completed work and demonstrated the function of the new ducts and thermostat. Upon the completion of the work I received a call from the companys owner ensuring my satisfaction and asking if I had any questions on the new units operation. After the crew left the only sign they were there was the new equipment. They didnt leave so much as foot print behind. This level of personal attention is impressive and seems to be dying art. Our new unit is whisper quiet and cold as ice. Awesome Air sets the bar in HVAC install and repair! -
Review 92 (2021-08-06 - Rating: 5)
We highly recommend Awesome Air, Mark is very knowledgeable and fair. Our AC unit was 15 years old and the original builder unit. Mark has kept this unit going but it was time for a new one. Mark and Patti came out at 6:00pm, assessed the unit and we determined a new unit was the best solution. They gave us a quote to replace the AC and furnace as well as fix several problems with the original installation. The next morning at 8:00am the crew was here and had the new unit installed by 5:00pm. This unit was in the attic with a small access in a tight space. The original system did not have the correct return air size so they had to add return air vents. The crew even topped off the Freon in the other 2 units. When we have to replace the other systems we’re calling Awesome Air. -
Review 93 (2020-07-25 - Rating: 5)
Awesome Air did a wonderful job on our new air conditioner install. We were always kept informed of details. They were on time for all appointments. Easy to reach by phone. The install went smoothly. Couldn’t ask for a better service. -
Review 94 (2021-12-01 - Rating: 5)
Awesome Air is nothing short of AWESOME! After experiencing an issue with one of my two Trane AC units under warranty, Awesome not only responded the same day I reported the issue to diagnose the problem, they managed to track down the necessary part and come back out the same day to install and test the part (working outside in the dark to get it done). The unit was back up and running - with new parts - within 8 hours of reporting the issue. Total cost - ZERO. Kudos to Awesome Air & Heat for providing a level of customer service that has all but disappeared from the industry these days! -
Review 95 (2022-01-21 - Rating: 5)
Mark will be my go-to for anything HVAC related from now on. I have had a smattering of service providers in my years in Austin, but Mark is not only knowledgable and timely, but cool and honest. I have told everyine I talk to in the last week that I have the guy for any issues they may have. A call to Awesome Air & Heat Service is the right call. THANK YOU! -
Review 96 (2020-07-06 - Rating: 5)
A couple of weeks ago, my upstairs AC started blowing hot, humid air. Not what I want. I got estimates from several companies and they were all over the board. Mark came out, gave me recommendations to make the system better, and gave me one of the lowest quotes. After deciding all that I wanted to do to my system, Mark came back out to review with me again what was going on. (The original construction had a bunch of inefficient splits). We were able to set up a better layout, rebuild the plenums and add central filters to both systems for a great price. They even reused some of my old ductwork to create new, more efficient, runs without charging any extra, which make my system both more efficient and reduced waste. -
Review 97 (2019-11-19 - Rating: 5)
Mark installed two new Trane units for us two years ago. He is reliable, friendly and cost conscious. This summer our downstairs unit stopped cooling on a VERY hot Friday night. We called and Mark was very responsive. The repair was minor and a under warranty. I suspect some other companies would have taken advantage of the situation and at least charged us to come out. Not Mark! He’s a class act. -
Review 98 (2019-06-21 - Rating: 5)
Best customer service, prompt and resonable. Awesome Air installed a new Trane AC unit in my home and the price, quality of installation and commitment to get me up and running in a timely manner cannot be matched.After 45 days during the 1st cold day my heater came on for few hours and stopped working. I called Patty at 6:30 PM to inform her of what had happened. By 7:30 PM she sent Justin to diagonise the problem. A mud bug nest had fallen into the exhaust fan assembly and jammed the fan. This was not an install problem by an act of nature. Justin took care of the problem and we were up and running at 7:45 PM. Thank You for the Awesome customer service. You have raised the bar for customer service. It was a pleasure to work with Mark and Patty.Update - June 20, 2019Called Mark and Patty when I screwed up installing my wifi thermostat on one of my units. Mark was kind enough to debug the problem (I had the wiring wrong and did not set the thermostat for Heat Pump) and he help me correct it over the phone even though he did not do the install on this unit or had nothing to do with this unit.In addition to this, I had a problem on another unit in Granger, TX. Mark did not install this but helped me debug that I had a wiring problem and he was right. A rat had chewed up the wire.Thanks again for your help and you have another happy customer and I will do my best to refer more customers to you. -
Review 99 (2019-12-10 - Rating: 5)
I couldn’t be more pleased with the service and quality of work provided by the amazing team at Awesome Air & Heat. They treated us like family. Seriously. They went above and beyond to help us with our small remodel, they even came out on Labor Day! I absolutely adore Mark and Pattie, they’re truly the salt of the earth. -
Review 100 (2019-02-27 - Rating: 5)
I have known Mark and Pattie for nearly a quarter of a century. I dont like to admit it much because that makes me feel old, but back to the topic at hand:Mark is the real deal. His knowledge, his passion for a job done right and his integrity stand out among the crowd - all qualities that I feel are in short supply these days, particularly in the service industry.Mark and Pattie have spoiled me when it comes to hiring other people to work on my home or property. They are truly the best out there, and I have recommended them to friends and family for many, many years.:) -
Review 101 (2020-07-20 - Rating: 5)
Mark and his crew replaced my upstairs AC 3 years ago. I didnt even think about calling anyone else when my downstairs unit went out. Mark came out and got my old AC working to hold us over and had a new unit installed a few days later. They cleaned up everything perfectly after the install. -
Review 102 (2021-07-23 - Rating: 5)
Mark was very knowledgeable and provided many options to us, but they don’t forced you to buy anything you don’t want. Response was very fast and they did a great job replacing our AC the next day, before the heat hit. Pattie is very detailed and took care of everything for the oncor incentives. She even call the Nest customer service to make sure the thermostat is compatible with the new AC functions. Highly recommended! -
Review 103 (2020-03-11 - Rating: 5)
They really are AWESOME! I bought a Trane unit from them five years ago. Their prices are great, service is fast and their technicians are friendly.Ive dealt with several A/C companies over the years and always felt like I was ripped off.Awesome will treat you right and get the job done at a fair price. -
Review 104 (2022-04-02 - Rating: 5)
Mark installed two systems two years ago. They have worked with no problems. The systems keep us more comfortable in the house with significantly less energy use. Mark did a 2 year checkup and the systems were operating within all specs. The only thing we are not 100% satisfied with is the Trane app is not as intuitive to set up and program as other WiFi thermostats. -
Review 105 (2018-01-19 - Rating: 5)
I saved $1,500 with Mark at Awesome. Previous AV guy told me that I had to replace the whole furnace. Mark found that the part that was defective was under warranty. Hes prompt, competent and honest. Great service! -
Review 106 (2022-09-01 - Rating: 5)
Had A/C problem, The thermostat is turned on (says Cool on) but there was not cool air and fan did not turn on either. Mark in Awesome Air helped solve the problem, The condensate pipe was blocked. He called me several times and sent me the video and picture instructions how to fix it. His instructions certainly worked. And he did not charge me anything. Thanks Mark! -
Review 107 (2021-04-09 - Rating: 5)
The true measure of someone/a company is when they help you without anything asked for in return. Mark stopped what he was doing, tried to understand my humidity problem and when he understood it was outside of his speciality so he referred me to best person he knew. THIS honesty is what would make me use AAH&S if the need ever arises in the future. Great genuine experience. -
Review 108 (2022-05-12 - Rating: 5)
Mark and the team at Awesome Air did a great job for me, installing a premium system for less than half a dozen competitors’ bids and fulfilling every promise they made. Highly recommended. -
Review 109 (2020-06-03 - Rating: 5)
I called Awesome air, Mark and Pattie came the same day and they have provided different options. Mark and Pattie are awesome and they both have answered all my questions very patiently and helped us to take a decision. The crew was very professional, friendly and did an excellent job. I would definitely recommend them. Thanks again both of you. -
Review 110 (2020-11-24 - Rating: 5)
I have used Awesome Air for over 5 years for my rental properties, from installing new systems to repairing . Highly recommend Mark and his team who are responsive, professional and with a great rate! -
Review 111 (2019-07-10 - Rating: 5)
I came home from the office this afternoon at 4:45 to discover that my A/C was running, but not cooling. The house had climbed up to 88 degrees. I called Awesome Air and spoke with Mark. He and Patty came by the house on their way home from a long, hot day and fixed my unit. This is customer service, thank you both so much! -
Review 112 (2019-02-19 - Rating: 5)
Never had a bad experience with Awesome Air! Fair price, prompt service with attention to detail, and a warranty they actually honor. Mark, Pattie and the crew are your best choice. -
Review 113 (2019-04-23 - Rating: 5)
Extremely responsive. Called about an issue that occurred 6 months after installation, and Mark was able to surprisingly adjust his schedule and fix the problem the same day as my call. The work was covered under their complimentary, multi-year service agreement that came with the installation package. -
Review 114 (2019-08-07 - Rating: 5)
Awesome Air and Heat Service installed a new Trane Unit in my home 5 years ago and just came out this morning for a service and maintenance call....August ....99 degrees....no fee. Mark is totally honest, dependable and resposible. Awesome company and awesome people. I highly ecommend them -
Review 115 (2021-04-13 - Rating: 5)
Awesome is awesome. They installed my system four years ago and just completed a maintenance visit. Professional and pleasant to deal with. Bobby even showed me how to flush my drain line as part of (what should be) my seasonal maintenance routine. Thank you! -
Review 116 (2019-02-23 - Rating: 5)
Awesome Air has been great to work with over the years. I have used them for both service and system replacement and have received outstanding service. I call them for all my heating and cooling needs. -
Review 117 (2017-12-29 - Rating: 5)
Mark is very professional and and gives honest advise. Eventhough we were ready to go ahead with the work, he told us that it was going to be a waste of money for us to replace our AC unit at this time. He was more interested on saving me money than making money for his business. -
Review 118 (2019-06-14 - Rating: 5)
Mark has been taking care of my air and heat service for many years. He does a great job, he gets the job done fast and I trust him. I never feel like he is trying to sell me something extra. Thanks for the great service. -
Review 119 (2021-06-26 - Rating: 5)
We needed to move our AC compressors to make room for pool excavation equipment. Even during this peak season of AC service needs, Mark and Patty were quick to respond and got us scheduled. The two technician, Daniel and Enrique, were prompt, courteous, and highly skilled. I highly recommend Awesome Air! -
Review 120 (2021-07-20 - Rating: 5)
I highly recommend Awesome HVAC. I have used them for 5 years for routine maintenance, and they replaced one of 3 central AC units at our home last June. They are responsive, transparent, punctual, and get the job done well. In one instance where they were booked up they recommended someone else who completed the job on time. -
Review 121 (2021-07-06 - Rating: 5)
On July 5th (the observed July 4th holiday) I noticed my outside a/c unit was making an odd noise, and not running very well. Within only 4 hours of me even noticing the issue and calling, Awesome Air had come to my location, explained the repair, showed me the broken components, and repaired the unit to like new condition. On a holiday, during the Texas summer.Fantastic service that I highly recommend.Furthermore, I had used them for other services probably four years ago, and they had recognized me from that long ago, and recalled the previous issues/service from that time. -
Review 122 (2018-04-24 - Rating: 5)
I have used Mark and his team since I moved into my first house 10 years ago. All aspects of his service are excellent. He has honored his service agreement though all ten years I have owned the unit and it is still going strong!! Thanks for the great customer service!! -
Review 123 (2020-09-08 - Rating: 5)
Had a new Trane system installed in Jan. 2020 and have had no problems and low electric bills. Had some minor problem with the thermostat today, called and the owner was here in two hours - fixed the problem under warranty. Very responsive and professional. -
Review 124 (2019-11-27 - Rating: 5)
We wont work with anyone else. The whole team is reasonable, pleasant, knowledgeable and trustworthy. Mark and Patti have always been a joy to interact with and they treat their customers like family. Call them before you consider calling anyone else! -
Review 125 (2017-05-30 - Rating: 5)
Mark & Team is too GOOD to work with, they not talk friendly and nice with you, they even recommend few things to take care of your equipment rather trying to sell their product. I would highly rate and recommend them to everyone, they are absolutely perfectly and definitely go by their company name AWESOME -
Review 126 (2020-04-08 - Rating: 5)
Mr. and Mrs. Norton and their technicians are very professional and knowledgeable. Entire experience, from quoting to final installation and explanation of system, was a surprising pleasant one. Mr. Norton also offers great deals and helps you with any potential rebates. Highly recommended. -
Review 127 (2019-08-29 - Rating: 5)
Great experience working with Mark & Patti. From trouble shooting to replacing the unit, they were reliable, easy to work with and did a great job. It was a pleasure working with them! -
Review 128 (2017-07-20 - Rating: 5)
Mark & Pattie were so helpful and honest, and they didnt charge me to come out and look.I thought my A/C was out. (In July!) They were able to come out the same day and look at it. Turns out that my A/C unit is fine, and its just user error. They were so sweet and werent condescending at all about how little I knew about my HVAC system (nor my mess of a house).They gave me so much good information about how to keep my A/C running strong in the brutal Texas heat. And they told me what to look for when it really does start deteriorating, and what to do.I feel so empowered, and now I know who to call when things really break. -
Review 129 (2022-03-02 - Rating: 5)
Mark and Patti were very responsive and answered all the questions I had. Junior did a great job and quicker than the time quoted. I would highly recommend their services.4 year edit: still 5 stars and all of the free service check ups that were promised have been fulfilled. Keep up the great work. -
Review 130 (2020-02-26 - Rating: 5)
Awesome Air has a wonderful crew-- from promptly giving a quote to being easy to contact to excellent installers and clean up. A very professional organization with a quality produce (I am a repeat customer.) -
Review 131 (2021-08-22 - Rating: 5)
What a great company! Mark responded to my Saturday evening repair call, and after I described the problem, he provided simple advice on how to fix it myself and avoid unnecessary costs, and his advice worked. He followed up with me later in the evening, and I thanked him for his advice... Great person! -
Review 132 (2020-01-27 - Rating: 5)
After refilling propane my heat would not restart. Called and Mark and he walked me through the steps to restart my heat system. He was AWESOME! We have had his help before and will continue to seek his assistance in the future! Thanks, Mark!! -
Review 133 (2022-04-02 - Rating: 5)
They where Awesome from the time Mark came to give me a quote he was very detail on the process and communication with Pattie and finally the install crew did a very awesome job. -
Review 134 (2021-06-12 - Rating: 5)
Mark was very responsive and was able to get a tech out same day. The Tech that came out “Bobby” was very knowledgeable, prompt and went above and beyond to make sure we were taken care of, our issue fixed and all questions answered!! Thank you Bobby and Mark! -
Review 135 (2020-04-26 - Rating: 5)
I would like to thank Awsome air for repairing my air conditioner on top of a two story roof top at the hotest time of the day very rapidly. They had my old no start compressor running again at a fraction of the cost of a new unit, now my central air is blowing super cold air. -
Review 136 (2022-05-13 - Rating: 5)
Mark and Pattie serve customers the right way. Its hard work, particularly when its 100F out. They are easy to reach, do go work and are friendly/personal. Great business made up of great people. -
Review 137 (2022-05-26 - Rating: 5)
Here in Texas, your AC is nearly as important as food or water. When the summer hits if you dont have AC you likely can not even stay in your home safely with family especially young kids. Mark came out and was as the name states.... AWESOME! I cant imagine a situation where I would take a chance with another company especially as long as Mark is available. If you need great service, timely results and things done the right way, you found the right place. -
Review 138 (2019-10-26 - Rating: 5)
These people are awesome and care about their customers. We had a small issue so I emailed them and didn’t realize they were on vacation. Mark called me from his vacation spot and walked me through a few trouble shooting things and we were able to correct over the phone. Thanks again Mark and Patti! -
Review 139 (2017-07-19 - Rating: 5)
Mark and Patty are great. They were here when they said they would be and asked all of the right questions. They figured out the problem right away and even checked our other unit. Before leaving they gave us advice on how to do our own maintenance.I recommend them highly. You wont be disappointed. -
Review 140 (2020-05-05 - Rating: 5)
We just had our new air-conditioning system installed. The crew was professional and thorough and everyone was helpful to answer questions about upkeep. Definitely recommend. -
Review 141 (2020-03-21 - Rating: 5)
Mark and Patty are awesome. Super friendly, straight shooters, caring, amazing customer service, honest, and forthcoming. They are the kind of folks you are glad you met. Terry & Sherry -
Review 142 (2022-09-01 - Rating: 5)
Mark is extremely knowledgeable and professional, and the only A/C service I trust in the Austin area! If youre looking for a real HONEST expert, Mark is your guy. I highly recommend. -
Review 143 (2019-03-26 - Rating: 5)
I have used this company for over 15+ years. This is the most honest and trustworthy company I’ve ever worked with. The owners are amazing, prompt and reliable. There’s been so many times they’ve come out and didn’t charge me. That’s almost unheard of anywhere. I wish I could use them for all of my home needs. -
Review 144 (2021-05-30 - Rating: 5)
We have used them twice - both on weekends, once over Memorial Day. They are always very prompt in getting back to you and upfront with cost. They do everything they can to make sure the cost of repair is as low as it can be. We will use them again and again! -
Review 145 (2019-07-23 - Rating: 5)
Great Company to work with. Had them install a unit a few years ago and everything went great. Always very fast on service calls which is great in this heat! -
Review 146 (2019-02-23 - Rating: 5)
We have been using Awesome Air for 20 years and have received excellent customer service and repairs. Would definitely recommend to my friends. -
Review 147 (2019-01-30 - Rating: 5)
They live up to the name. Pattie and Mark were great. So were the installers. We love our new Trane. -
Review 148 (2017-12-29 - Rating: 5)
Wow, mark went above and beyond. he did not do any work for me, but he came out twice and told me honestly that what i wanted did not make sense for my needs. gave me tons of advice and resources after he knew i was not going to hire him. stand up guy. -
Review 149 (2022-02-22 - Rating: 5)
Had a very positive experience the owner was extremely knowledgeable and very responsive. They did an excellent job and was the most reasonable price I could find. Also have a legit warranty so I feel good about this for years to come. -
Review 150 (2018-11-27 - Rating: 5)
Amazing service, great people, and easy install. Awesome air is great to work with. They have a great warranty and explained everything clearly. -
Review 151 (2019-03-19 - Rating: 5)
Not only is their installation excellent they came back 4 years later when I had a problem and fixed it under warranty with no charge. I would recommend them and I wont call anyone else for my needs. -
Review 152 (2019-02-18 - Rating: 5)
Good company, easy and fun to work with. Very professional. Does what they say. Great pricing and warranty. Would recommend for your a/c and heating needs. -
Review 153 (2019-02-19 - Rating: 5)
Great HVAC Company. They do excellent work. Will use them for My air conditioning service every time -
Review 154 (2019-07-13 - Rating: 5)
Professional, fast, friendly and the owners are incredibly kind people. I pray I never have to replace my unit again but if I do, I know who to call -
Review 155 (2020-03-05 - Rating: 5)
They replaced both of our heating/air units as well as our son’s. Couldn’t be more pleased!We’d recommend them to everyone! -
Review 156 (2019-08-16 - Rating: 5)
Mark and Pattie are awesome to work with. Prompt, thorough, and reasonable on price. -
Review 157 (2019-02-26 - Rating: 5)
I can hardly recommend these folks enough. They would still be my AC specialists if I had not moved out of their service area. Fast and friendly service. -
Review 158 (2019-02-18 - Rating: 5)
Awesome Air were easy to work with and had the best warranty to back up their installation. -
Review 159 (2019-03-07 - Rating: 5)
Awesome air does a great job. Honest and fair prices. If something doesnt work right, they come back and get it fixed. -
Review 160 (2018-12-16 - Rating: 5)
Kind, efficient, cost effective. Who knew you could even find these traits in an AC/Heating company? Thank you, Patty and Mark! -
Review 161 (2019-02-18 - Rating: 5)
This is a very good company , the service I recieved was awesome ! Two thumbs up. -
Review 162 (2019-02-18 - Rating: 5)
Great company recommend to any and every one that has a problem with there ac or heater or needs a new -
Review 163 (2021-02-19 - Rating: 5)
These guys are solid they will help you in any situation, especially in an record breaking cold spell they were there for me.. -
Review 164 (2020-06-25 - Rating: 5)
Best price, quick installation, excellent service -
Review 165 (2019-02-15 - Rating: 5)
A very good company. Honest, competent, fair priced. -
Review 166 (2020-01-27 - Rating: 5)
I had a fantastic experience I feel that the best in the business there is no other -
Review 167 (2020-04-22 - Rating: 5)
Great people, great price, great service! HIGHLY RECOMMEND -
Review 168 (2023-07-27 - Rating: 5)
Great pricing and service! -
Review 169 (2021-02-08 - Rating: 5)
The owner is very helpful, friendly, and professional. -
Review 170 (2017-03-30 - Rating: 5)
Excellent fast service! -
Review 171 (2020-03-18 - Rating: 5)
Excellent service, thanks. -
Review 172 (2019-03-31 - Rating: 5)
Great Service