Artic Air Heating & Air Conditioning

Photo of Artic Air Heating & Air Conditioning

Located in Houston, Texas

Address: 104 S Dock Rd, Odessa, TX 79762, United States

Phone: +1 432-332-3061

Rating: 4.5

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible entrance

Categories

  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest AC Repair Services in Houston

Comments

  • Review 1 (2024-11-05 - Rating: 5)

    This has been the best company I have ever worked with, will for ever be my first call! My A/C went down a few weeks ago so i called Artic air Rudy the tech got there within 30 min. he is a very respectful and professional tech. He explained what was wrong and fixed it that same day!

  • Review 2 (2024-11-05 - Rating: 5)

    I had my A/C go out late afternoon last week around 7pm so I called Artic Air. Rudy, the tech, was very quick and efficient. He knocked my front door and I showed him where my AC unit was and was explaining what could be wrong with my AC and got right to work. Within 30-40 min he had my AC up and running. Great service by Rudy from Artic Air.

  • Review 3 (2025-01-06 - Rating: 5)

    These guys are amazing! Great response time, very friendly, professional and extremely knowledgeable technicians. I am VERY PLEASED with our decision to go with Artic Air! I highly recommend this company for all your AC/HEATING needs!!

  • Review 4 (2024-11-06 - Rating: 5)

    I had such a positive experience through artic air. I called on a Tuesday and by Wednesday they were already at my house. Rudy was very knowledgeable about what was going on with my AC and had it fixed within an hour! Great company

  • Review 5 (2025-01-19 - Rating: 5)

    Service within a timely manner, excellent customer service. Their technicians are precise and consistent and diligent in their HVAC skills. Great company! I recommend their service to anyone needing HVAC work .

  • Review 6 (2024-11-13 - Rating: 5)

    Absolutely AMAZING company! Took care of our HVAC needs quickly, efficiently and professionally. Communicated well every step of the way. Could not be happier with our choice.

  • Review 7 (2024-11-27 - Rating: 5)

    Rudy is a great tech. He knew what was going on and fixed my heater within an hour. great service. Thank you Rudy.

  • Review 8 (2021-12-18 - Rating: 5)

    These guys are amazing! Super fast response time, pleasant, extremely knowledgeable technicians and the quality of their work is phenomenal. I am beyond happy with our decision to go with Artic Air! I highly recommend them!

  • Review 9 (2024-07-10 - Rating: 5)

    Recently had an issue with my AC unit not working. I called and from the start Casandra the lady at the office was amazing, very professional and detailed. Today the technician (Efren) arrived and I told him the issues. You could already see that he had an idea of what it might be. Not only did he fix the issue he also provided me with some information to ensure my unit stays running efficiently. He also told me some things about my unit that I didnt know.Out standing service!! Thanks Jennifer/Casandra/Efren

  • Review 10 (2023-08-23 - Rating: 5)

    Had a new system installed a year ago, got a great price and the system has been working perfectly until recently. Late last week my system stopped working, a rare occasion the compressor went out. Connor was my service tech and came over and diagnosed it quickly. Was able to get the part ordered in a couple days and installed it within a couple hours. Connor was very nice and professional and cared about giving the best customer service. Through brief conversation he said he loves what he does which increased my confidence I was in good hands. Thankfully my situation was handled under warranty. From my experience I’d recommend choosing Artic Air

  • Review 11 (2024-03-28 - Rating: 5)

    Absolutely the best company we have ever worked with. We purchased a new home and with in days one of our air conditioners went out. I had several companies come out, but the moment artic air came out I knew they would be the best company to go with. They gave me options and different price points and explained the issues they found in both systems not just the one that quit working. Not to mention the price they quoted on one unit was almost half of one of the competitors. We also loved the equipment they carry, it has amazing warranties and is made in the US. We ended up replacing both units. Juan and Jeremiah both were amazing!! We will only be using artic air in the further for our air conditioning needs!!!

  • Review 12 (2024-04-16 - Rating: 5)

    They are always my 1st call! They installed my unit new in 2009 and Ive never used anyone else. Why would I want to? Under $200 for service 3 or 4x Ive called. Done in minutes! Happy customer!

  • Review 13 (2023-10-23 - Rating: 5)

    Im here to negate all few negative comments about Arctic Air Conditioner service and repair. I have used them for several years and not one time had a bad experience. I would recommend them to my family and friends in a Heartbeat. They always provide excellent courteous and prompt service no matter the time or reason for my call. I will call Arctic Air every time.

  • Review 14 (2021-09-28 - Rating: 5)

    Ralph did an amazing job fixing a slab leak at my house. We had water coming up out of our floor and he was able to demo with minimal damage. In fact, I only need to replace one tile (see photo) . Thanks!

  • Review 15 (2024-02-22 - Rating: 5)

    I needed two old heat pump systems replaced. I got bids from 4 companies. Arctic Air had the best deal. Both systems were replaced in one day. No problems, great service!

  • Review 16 (2022-06-15 - Rating: 5)

    Arctic Air was a completely pleasant experience from the phone call to the service call !!!! Super friendly employees who were helpful and attentive. Service repairman, Frank, was very friendly and knowledgeable. He patiently explained what was happening with our system and gave us instructions on continued care and maintenance that we could do ourselves. He stayed for a few minutes after fixing our unit to ensure it would be ok. Overall they were outstanding in our books!!!

  • Review 17 (2022-10-10 - Rating: 5)

    They were very prompt to get my unit installed. They worried about my comfort first and payment later. Definitely a company to do business with! All of the staff, from the office to the field were so nice throughout the entire experience.In addition, I just received my first electric bill since the installment and it was 1/3 of was I was previously paying! It was well worth the cost!Thank you Artic Air!!

  • Review 18 (2021-05-07 - Rating: 5)

    Excellent & Most Professional AC Company in the Odessa/Midland Area. I had my AC brake down and needed a new one installed ASAP. I contacted over 8 HVAC companies and this one came in at the most competitive price!They were able to install my unit, on day after I called them. The job took them no more than 4 hours total. I purchased a 4 ton 16 SEER AC, and received guaranteed 10 year warranty. Very happy with my decision!!

  • Review 19 (2023-08-01 - Rating: 5)

    Asked for an estimate for a new air conditioner. They came out the next day after the request and provided a good estimate. It was a little out of my budget (not their fault) so I couldn’t actually have it installed but they seem like a good squared away company to do business with.

  • Review 20 (2024-06-28 - Rating: 5)

    Outstanding Service AlwaysCalled them on a Tuesday to come check my AC (that my home warranty company fixed)Wound up having a new unit installed by ThursdayMy families go to for any AC

  • Review 21 (2022-12-29 - Rating: 5)

    Israel and his crew are awesome! Israel gave me a quote in record breaking time. I love that! And once we talked about my unit old and the soon to be new, I accepted his bid. Boom! I am so appreciative of how this business is run and the customer service. From the professional lady that answered my phone call to Israel and his crew. Many thanks!

  • Review 22 (2023-09-10 - Rating: 5)

    Artic Air always travels to my town to help us with our a/c issues. I cannot get my hometown HVAC businesses to respond as quickly. I had 3 different a/c outages and completely replaced two 5-ton systems inside and out. The 3rd system, they found a part to keep this system going another year while we pay off the other two complete systems. Their maintenance is amazing. They check for things nobody else did. I have totally switched all my HVAC needs over to Artic Air in Midland. Highly recommend them.

  • Review 23 (2022-02-22 - Rating: 5)

    Placed a call Monday morning to have my heater worked on after it stopped working during the weekend. Israel and Francisco both arrived within the hour of placing the call and looked over my system. They were able to fix the problem quickly and at a reasonable price. Would recommend to anyone needing work done to give them a call.

  • Review 24 (2024-04-25 - Rating: 5)

    Best price & service in town. Juan Vazquez was awesome! One day complete install a/c, heat, duct work.

  • Review 25 (2022-05-22 - Rating: 5)

    Jeremiah is a straight shooter, and he & did exactly what he said he would do at the best price point available. He and his team are fast, efficient, and reliable. Based on my experience, Arctic got a lifetime customer out of me. Highly recommend.

  • Review 26 (2020-06-24 - Rating: 5)

    We are very satisfied with there professional service and communication. They gave us the best quote and the installing crew did a quick job. American Standard Co. was having discounts that made our price really reasonable. Give them a call and see what can do for you.

  • Review 27 (2022-06-13 - Rating: 5)

    With so many companies to choose from, Artic Air is definitely the way to go! I felt like I was in great hands from the get-go. Its understandable every AC company is busy during the summer but they scheduled me in an acceptable timly manner. Quick and arriving ON time is huge for me. Time is money and it wasnt wasted. Professional and respectful. The tech was very informative about the problem and solution to the issues. No worries about add-ons or a surprise charge for something I wasnt expecting. Pricing was comparable, fair, and it was thoroughly explained. Its hard to find the whole package with any company these days but Artic Air takes the cake, and has a whole jar of cherries on top! Highly recommend, and would use them again!

  • Review 28 (2020-06-04 - Rating: 5)

    Had and emergency situation and (as it usually is when you lose your AC in Midland summer) and they came out early the next day to discuss options. We had a unique situation and they worked with our insurance company and knew what they expected. We were even able to rent some cooling units until ours was fixed. We had also been wanting to upgrade the insulation in the attic and were very impressed by the crews professionalism, work, and fast pace. Highly recommend for all HVAC needs.

  • Review 29 (2020-12-30 - Rating: 5)

    I highly recommend this business, got my grandparents out of the cold in less than an hour. After countless fails of getting their heater repaired they finally have heat for this weather. The customer service is outstanding and very polite. Jeremiah and his staff are greatly appreciated.

  • Review 30 (2021-12-14 - Rating: 5)

    I personally want to express a heartfelt gratitude towards the Arctic Air Condition Company and Mr. Israel. You guys come highly recommended and your service is commendable. Huge shout out to Israel! Thank you for your honesty and professionalism.

  • Review 31 (2022-01-13 - Rating: 5)

    Israel Tovar, Rodolfo and crew were great. They showed up on time and did an amazing job repairing and sealing our ducting. They were also able to correct our ducting setup which now allows for more even air flow thru ought our whole home. We would definitely use them in the future for all our HVAC needs. They were also very professional and willing to take time to explain the repairs in detail.

  • Review 32 (2021-06-27 - Rating: 5)

    Jeremiah and his staff are great! The man came by my house on a Saturday during a thunderstorm to look at my current AC! Customer service and quality are top notch! Get your AC and Plumbing done here!

  • Review 33 (2022-06-11 - Rating: 5)

    Frank Garcia an amazing technician that’s very informative patient and professional. He went above and beyond to help me out to get my AC working even made a special trip to town to get a Part in a timely manner. He is the man to ask for.

  • Review 34 (2024-05-10 - Rating: 5)

    Installed new unit, very professional and we’re here when they said would be. Thanks Sergio and crew. Highly recommend

  • Review 35 (2022-04-19 - Rating: 5)

    I had a duct cleaning and was extremely satisfied with my service. They were very professional and knowledgeable. They even inspected my AC unit and gave me suggestions on how to improve my air quality.

  • Review 36 (2020-06-30 - Rating: 5)

    Great service and quality work. Also helped with cost and financing during these tough time compared to everywhere else I checked. I was only down 1 day which I was great having to kids home all day.Thanks Artic Air/Heating for making this so easy and fast.

  • Review 37 (2021-05-16 - Rating: 5)

    Economically priced, professional employees, quick and punctual time adressing my needs. This was my very 1st experience with this company and Jeffrey went above and beyond what I would have ever expected! You guy are incredible, THANK YOU!!!!

  • Review 38 (2022-08-01 - Rating: 5)

    Great customer service. Israel Tavar did a great job on running everything down and giving me the best deal. Same day service!!! Great install and work performed by the guys!

  • Review 39 (2022-08-26 - Rating: 5)

    Called numerous people, these guys squeezed us in in a decent tike si our indoor animals would have ac. Very professional said 20 mins was here in 15 got the ac fixed in under an hour. Will use again

  • Review 40 (2022-06-10 - Rating: 5)

    Excellent customer seriv. Highly recommend.Frank Garcia was amazing! Really went out of his way to explain everything and fix the issue in a prompt and professional manner!

  • Review 41 (2020-04-01 - Rating: 5)

    Very friendly office staff and service techs. Technician explained everything before he did the service and told me about financing options they offer for when I was ready to upgrade my old worn out unit.

  • Review 42 (2022-12-12 - Rating: 5)

    Highly recommend this company . Frank came out and checked out my unit and got it running again . He was quick and answered all of my questions . Definitely will be using them from now on .

  • Review 43 (2020-12-30 - Rating: 5)

    Very nice, professional, attentive and fast workers. SUPER Caring. Came in and got the job done very quickly and on short notice! Will DEFINITELY recommend to family and friends! HUGE BLESSINGS to my family!

  • Review 44 (2023-12-12 - Rating: 4)

    Had the gas valve go out on our central heat and air, they came out the same day I called and got it fixed. What more can you ask for.

  • Review 45 (2022-06-13 - Rating: 5)

    This company is great! Super responsive, answered all my questions and did amazing work. I would recommend them over and over again! Thank you for making my experience so easy.

  • Review 46 (2022-06-06 - Rating: 5)

    Company arrived in timely manner and took care of everyone I needed, will definitely use them again in the future. Also satisfied with price, will recommend them to others.

  • Review 47 (2022-06-06 - Rating: 5)

    Everyone I talked to was great. From scheduling to the services themselves. Very fast, friendly and honest. I would definitely recommend to everyone.

  • Review 48 (2023-07-30 - Rating: 5)

    Excellent company with great service techs; I highly recommend them for new installations & service anytime you need it!

  • Review 49 (2020-03-25 - Rating: 5)

    New ownership so those looking at the past poor reviews please keep that in mind. Very professional and they do the job right! Adrian is extremely helpful and a pleasure to work with.

  • Review 50 (2019-07-16 - Rating: 5)

    Professional, fast, clean, and affordable! They did a remarkable job replacing our entire unit. Thank you Artic Air!!

  • Review 51 (2022-06-16 - Rating: 5)

    Everything was handled in a very professional manner. Ashley and Frank made me feel like they value me as a customer.

  • Review 52 (2022-05-09 - Rating: 5)

    I called cause I needed a service for today, and they were very kind from the girl who attend the phone till the guy who came. I got the service today, very fast and good quality.

  • Review 53 (2017-06-15 - Rating: 5)

    This company was willing to repair a dying AC that several of the bigger companies in town said needed to be replaced. The repair lasted several more years and cost thousands less.

  • Review 54 (2019-06-27 - Rating: 5)

    Artic Air provided us with excellent service, they had a technician quickly come and diagnosed the problem and had it fixed in no time.

  • Review 55 (2022-06-06 - Rating: 5)

    Pauline was extremely friendly and very knowledgeable. Will recommend this company and use in the future.

  • Review 56 (2019-06-27 - Rating: 5)

    We have used Artic Air for over 50 years. They always come when they say they will and always charge a fair price.

  • Review 57 (2022-06-06 - Rating: 5)

    Awesome experience! Highly recommend. Pauline was a pleasure to work with.

  • Review 58 (2022-01-22 - Rating: 5)

    Big thank you for Artic Air they stand by their work and wont let you down awesome group of people to work with .

  • Review 59 (2022-07-08 - Rating: 5)

    My HVAC professional Mike Castillo was friendly, informative, and professional.

  • Review 60 (2022-06-17 - Rating: 5)

    Great people and tremendous value! I highly recommend this company!

  • Review 61 (2020-04-03 - Rating: 5)

    Came in did the job cleaned up their mess was very efficient very polite came in did the job quickly cleaned up their mess very proficient very polite thank you Denise Sheffield

  • Review 62 (2022-08-04 - Rating: 5)

    Thanks Tip for getting our job done. I could tell the difference in the outflow and no odor from the vents.

  • Review 63 (2020-03-25 - Rating: 5)

    Very friendly, and great service! They were quick!

  • Review 64 (2020-03-25 - Rating: 5)

    Great Company with years of experience, 59 years in buss. Is a rare thing!

  • Review 65 (2022-06-30 - Rating: 5)

    Fast service & ac works great! Very friendly.

  • Review 66 (2019-06-27 - Rating: 5)

    Quick response, reasonably priced, very knowledgeable workers

  • Review 67 (2020-04-01 - Rating: 5)

    Great people , good prices, very timely response time .

  • Review 68 (2020-03-26 - Rating: 5)

    Awesome employees ! Good service - polite and professional

  • Review 69 (2019-06-27 - Rating: 5)

    Great company. Excellent service.

  • Review 70 (2017-11-22 - Rating: 5)

    Great place to purchase new heating or cooling.

  • Review 71 (2019-02-26 - Rating: 5)

    Great company good service

  • Review 72 (2022-06-15 - Rating: 5)

    Excellent customer service!

  • Review 73 (2019-06-28 - Rating: 5)

    Great guys.

  • Review 74 (2019-04-28 - Rating: 5)

    Good company

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