Air Genie Heating & Cooling
Located in Houston, Texas
Address: 7329 19th St, Lubbock, TX 79407, United States
Phone: +1 806-630-2665
Rating: 4.9
Services
- On-site services
- Language assistance
- Repair services
- Credit cards
- Credit cards
Categories
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Heating contractor
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2024-08-07 - Rating: 5)
Air Genie was great to work with. They were on time, efficient and did all the work at a very fair price. Thanks Josh for a job well done! -
Review 2 (2024-10-31 - Rating: 5)
Colton is amazing! He fixed equipment that has been out of operation for a few years. Fantastic -
Review 3 (2025-01-06 - Rating: 5)
Same day service! Josh was great! Highly recommended! -
Review 4 (2024-08-28 - Rating: 5)
Excellent service that was friendly and attentive. I truly appreciate your patience and honesty throughout the process. Highly recommended! -
Review 5 (2024-05-18 - Rating: 5)
I couldn’t be more happier with West Tex Air especially with nearing 100 degrees and a broken A/C Josh came to the rescue and did what he needed to do to get my ac running again. Such a nice young man. I highly suggest calling west tex air if your having issues with your a/c these people will get you taken care of and you will not be disappointed! -
Review 6 (2024-08-13 - Rating: 5)
Joshua was friendly and helpful in the phone. The technician Colton was fast to get to us and get our air conditioner running. -
Review 7 (2024-05-09 - Rating: 5)
My A/C unit was having issues and Josh arrived and fixed the issue in a matter of seconds! He is a true A/C technician assassin! I would highly recommend everyone to use west tex air and refrigeration for any service needs. Thank you!!!!!! -
Review 8 (2024-06-01 - Rating: 5)
Wes-Tex Air and Refrigeration did and excellent job fixing our ACThey were quick to respond and kept me informed along the way of issues they discovered and how they were going to fix them. Everyone thats come out have been very friendly. They may have even helped with things they werent there for like chasing off 4 1/2 snakes. Thats right, more than one.House is cool and snakes are gone!!Give them a call when your AC is acting up. -
Review 9 (2024-05-18 - Rating: 5)
10 out of 10. Scheduled an appointment at 10pm and they came out at 8am the next morning. They have the professionalism and knowledge that made a cranky and hot homeowner relaxed. %100 recommended these guys. Thank yall. -
Review 10 (2024-06-26 - Rating: 5)
Colton and his partner were so nice and super helpful while being informative. They took initiative and helped diagnose the issue we had. Def recommend. -
Review 11 (2024-05-26 - Rating: 5)
So not only did they be honest about the price to repair my out of date unit that was prone to leaks they offered me the price and repair of the part and having to fill the coolant once or twice a year and then showing me the price to replace it but with a ten year parts and service for free! I took it because the part needing to be replaced is hard to find and cost over $900 just for the part, not service and it was not insured so if it went out again thats another bill plus the coolant refills. They mounted the unit to the wall and let me pick whether to let grass grow or pick something else in the land my old unit inhabited. They accidentally cut the cable because our cable provider tapped into the old satellite connections outside of the house. I couldnt run sprinklers either since and thought that must be the same reason but Josh came over on his free time, discovered it was a different issue but stayed and fixed that issue that was not related at all and at no charge, just wanted a fair review so here it is. This company is old school which is super rare these days and even if not their fault they go out of their way on their day off to help, thank you Josh and your team for installing my beautiful and trustworthy hvac system, youre all the best in this industry, no lie, Im so lucky to have you -
Review 12 (2024-05-23 - Rating: 5)
It was an absolute pleasure working with this company! Great pricing, quick response times and super friendly. HIGHLY recommend!! You won’t be disappointed. -
Review 13 (2024-06-01 - Rating: 4)
Techs were very responsive, professional and diligent on a tough service call. Definetely recommend these guys for your a/c needs. -
Review 14 (2024-05-02 - Rating: 5)
We had a great experience with West Tex Air. They were very professional in diagnosing our problem and fixing it. We would for sure call on them again. -
Review 15 (2024-05-23 - Rating: 5)
Josh & his team provide excellent customer service, prompt response time, quality work & affordable pricing! Highly recommend West-Tex Air!! -
Review 16 (2024-04-03 - Rating: 5)
They did an amazing job! On time, did the job in a timely manner! Very personable, very respectful and when they were done you would have never know they had been there! Would recommend them to anyone!!! -
Review 17 (2024-05-09 - Rating: 5)
Colton was ahead of schedule, and he did a very good job! Would recommend him and this company to anyone. -
Review 18 (2024-06-04 - Rating: 5)
Colton was knowledgeable, and quickly on the job. Very pleased with the service we got. Thanks Raymond Bell -
Review 19 (2022-07-14 - Rating: 5)
I called 6 different companies to get quotes to look at our air conditioner which wasn’t blowing as cold as it should have. On the phone, I was able to talk through the issue and get a quote and get on the schedule without hassle. I received a call the day of with a schedule confirmation. Josh arrived on time and was willing to talk me through different options, answered all of my questions, and was upfront about the cost of the different choices. I would absolutely use them again and would recommend their services. -
Review 20 (2023-05-12 - Rating: 5)
Joah and his brother where on time, professional, knowledgeable, honest, and reasonable in their Spring assessment of our A/C system. Easy to talk to and they listen to your needs. Checked out system, answered all our questions, and recommended other reputable companies for other house needs as they observed them. We are new to Lubbock and bought house in December of 2022. Highly recommend. -
Review 21 (2022-07-24 - Rating: 5)
5 stars isn’t close to enough to explain these guys!!! Not only did they come same day in the mid summer (busy season) but they came after hours to help us when they could have been at home with their families and did everything they could to get our air working! They ACTUALLY CARED which is so hard to find! And when we needed an electrician also they recommended one just as amazing as them AND they worked together to get us right THE SAME DAY! And didn’t drain my bank account lol. I will never go through anyone else and I will always recommend them to anyone who has problems! They are truly one of a kind! I don’t know if they know this but they really are a blessing. I appreciate Them more than they will ever know! -
Review 22 (2024-01-08 - Rating: 5)
Josh was very professional, friendly and knowledgeable. He was able to get my heater working the same night and really helped my family! -
Review 23 (2022-10-24 - Rating: 5)
We’ve used Josh for several different issues with our a/c and heating and have had nothing but amazing service. He’s punctual, friendly, and good at what he does. We will be WestTex costumers for life. -
Review 24 (2024-06-15 - Rating: 5)
Very professional and informative when explaining the issues I had going on with my ac unit and how to move forward with it. -
Review 25 (2022-06-29 - Rating: 5)
These guys got out here within 2 hours of me calling, and it was after 5pm. I had AC within just a few minutes and they made sure to honor manufacturer warranties on all of my HVAC & Thermostat equipment. I highly recommend! -
Review 26 (2024-02-29 - Rating: 5)
Showed up right away and immediately diagnosed the problem and how to fix it! Came first thing the next morning and had it fixed and back in operation in no time at all!!! 10 out of 10 would recommend to a friend!!!! -
Review 27 (2024-08-14 - Rating: 5)
Extremely respectful, and very knowledgeable. Will keep using this company in the future! -
Review 28 (2021-06-28 - Rating: 5)
Josh responded quickly to my request to service the HVAC of a house in contract and waiting to close! His quality service, great pricing and professionalism made a smooth sale even better! I will continue to call West-Tex Air and recommend him to my clients! Janice Jones, REALTOR - Berkshire Hathaway HS Premier Properties -
Review 29 (2023-11-01 - Rating: 5)
Josh communicated the repair process, thoroughly and he also advised me of some additional things we needed to do for the safety for my family -
Review 30 (2021-05-03 - Rating: 5)
Josh with West-Tex Air did a great job getting my ac cooling again. He was very honest, and let me know what he was doing every step. I would definitely recommend. -
Review 31 (2022-10-24 - Rating: 5)
We have used Josh on multiple occasions! Always shows up when he says he will, and is extremely polite! We highly recommend him, and will continue to use him! -
Review 32 (2024-06-14 - Rating: 5)
They responded quickly and the technician was super informative and helpful. -
Review 33 (2024-05-30 - Rating: 5)
Knowledgeable technician. Fast and thorough as well touching all details. Good job. -
Review 34 (2023-06-29 - Rating: 5)
They were super fast and efficient. also very sweet and explained everything to me! Would definitely recommend using these guys. -
Review 35 (2024-08-23 - Rating: 5)
Reliable. On time. Straight foreward. Reasonable fee. -
Review 36 (2024-07-01 - Rating: 5)
Amazing service!!! Our house is finally cooling off quickly again! -
Review 37 (2023-04-27 - Rating: 5)
Great work. Very professional. They were on time and cleaned up very well. Would use this company 10 out of 10 times. -
Review 38 (2022-06-29 - Rating: 5)
I was out of town with the wife and kid at home when the A/C quit. They were able to get over there that day and had it back going. Greatly appreciate your service and professionalism! -
Review 39 (2023-05-03 - Rating: 5)
Had issue with AC, service call was same day, very thorough and explained the problem. The repair was efficiently completed and billing was seamless. -
Review 40 (2024-03-20 - Rating: 5)
Josh went over and beyond at checking our ac condenser as well as our inducer before we closed on our house. -
Review 41 (2023-07-07 - Rating: 5)
I have had them out to my place twice and they were on time and took care of my problem with the AC. Great to do business with. -
Review 42 (2023-03-20 - Rating: 5)
The Tech that came out was friendly and very knowledgeable. He explained what he thought was wrong, listened to what the problem was, knew what was wrong and fixed it. -
Review 43 (2024-10-10 - Rating: 5)
Always prompt and to Notch service as well as customer service! I cant recommend this company high enough!! -
Review 44 (2024-01-23 - Rating: 5)
Honest and responsive service. Very impressed with my experience. -
Review 45 (2022-09-15 - Rating: 5)
Very professional, knowledgeable, on time kind and courteous people that strive for quality work and customer service!!! Highly recommend!!! -
Review 46 (2021-05-03 - Rating: 5)
Was there within the hour. I was super happy with the service provided. I would recommend to anyone -
Review 47 (2021-06-28 - Rating: 5)
We needed an AC unit fixed late at night and they came right out. What great service! -
Review 48 (2024-06-04 - Rating: 5)
Quick response especially for the busy season. -
Review 49 (2023-06-05 - Rating: 5)
The gentleman who showed up was extremely kind and explained everything in detail . Please thank him for me . -
Review 50 (2024-03-22 - Rating: 5)
Awesome service and very honest, friendly -
Review 51 (2023-07-14 - Rating: 5)
Very thorough and responded quicklyExcellent work! -
Review 52 (2024-07-29 - Rating: 5)
Great service and fast -
Review 53 (2022-07-14 - Rating: 5)
Great company guys working for them are quick ! -
Review 54 (2024-04-18 - Rating: 5)
Friendly and respectful and knowledgeable -
Review 55 (2021-05-26 - Rating: 5)
Josh was very professional, honest, and reliable. -
Review 56 (2024-04-03 - Rating: 5)
Did a good job showed up when he said he was -
Review 57 (2021-05-15 - Rating: 5)
Perfection. I’m rolling with West Tex for life.