Abacus Plumbing, Air Conditioning, & Electrical
Located in Houston, Texas
Address: 2105 Denton Dr, Austin, TX 78758, United States
Phone: +1 512-943-7070
Rating: 4.8
Services
- Online estimates
- On-site services
Categories
- Air conditioning contractor
- Plumber
- Air conditioning repair service
- Electrical installation service
- Electrician
- Heating contractor
- HVAC contractor
- Water softening equipment supplier
Photos
Latest AC Repair Services in Houston
Comments
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Review 1 (2025-02-28 - Rating: 5)
My 20-year-old tankless water heater started delivering hot water with sporadic gaps of cold water. I contacted Abacus using their online service request site. Within the day I was scheduled for a visit by a technician in the following week. The technician gave me status updates about his time of arrival and he arrived on time. He was polite and very knowledgeable and gave me options for troubleshooting, repair, or replacement. Due to the age of my heater, I opted to have it replaced and he scheduled installation for two days later. The installers arrived on time. They also were very polite and respectful of my house and within 3 hours had removed and replaced the heater. They installed it according to code. Everything works perfectly and I am very happy the entire process. -
Review 2 (2025-02-20 - Rating: 5)
I had an issue with my bathtub faucet leaking so I made an online appointment with Abacus. First time customer; had never used them before. The online appointment process went super smooth. I received updates by the company as well as the technician upon arrival. Alex, the tech that was dispatched to my residence, did an amazing job! He arrived on time, diagnosed the issue quickly, and thoroughly explained the process. He gave me a couple of quotes and options to choose from. He is very courteous, detailed, and his work is impeccable! Thank you very much to everyone at Abacus! Ill definitely be using their services in the future. -
Review 3 (2024-11-15 - Rating: 5)
We had an excellent experience with Abacus. Aaron installed a light fixture and dimmer in the foyer of our home, and the result is absolutely stunning. He was professional, punctual, and highly skilled. He paid attention to every detail, ensuring everything was installed perfectly. The dimmer adds the perfect ambiance, and we couldnāt be happier with how it turned out. Highly recommend him for any electrical workāthank you for enhancing our home! -
Review 4 (2025-01-15 - Rating: 5)
Mr. Roth was absolutely AWESOME! He was very professional, yet friendly. He explained in clear detail about what would take place in order to get the job done. He was very patient with us we appreciated this very much.Truly an asset to your company. By the way, your companys ethics of honesty is quite refreshing and remarkable in these days. I will definitely be recommending your services to whoever asks me about a reputable plumbing company. -
Review 5 (2025-02-24 - Rating: 5)
This was our first time using Abacus, and we couldnāt be happier with the experience. Juan was our plumber, and he was fantastic -- well-spoken, polite, and highly professional. He took the time to thoroughly explain our plumbing issues and provided multiple solutions. His expertise and customer service were outstanding. Highly recommend both Juan and Abacus -
Review 6 (2025-02-24 - Rating: 5)
Abacus Electrical came same day on a Sunday when the power went out in about a quarter of our house. Turns out it was a blown out breaker box switch and Donny didnāt just fix it but predicted, without us even telling him, what did it: a space heater + the vacuum cleaner being used the day before = blew it. I called Donny a swami and he said āNah, Iāve just been doing this for 18 years!āThatās what you get with Abacus. Experienced professionals. I found their name in the Travis County Best Picks Guide, which is like Consumer Reports for local repair companies. They test out the companies and gather feedback from consumers.All this great service and their fee was modest and affordable, too. We will be going back to them for all of our electrical needsā¦and we hear they do plumbing, too! Thank you, Abacus! Yāall truly rock and we love you! -
Review 7 (2024-10-21 - Rating: 5)
Michael and Walker did a terrific job installing super cool lights above and below my kitchen cabinets. This is the fourth time Iāve used Abacus, and I always get professional results from them. I highly recommend this company for lighting fixtures (i.e. dining room chandeliers), home Tesla EV chargers, and new sockets. -
Review 8 (2025-02-18 - Rating: 5)
Aron Clemens has been taking good care of me. He is fixing all the wiring completed by an idiotā¦ME! He goes that extra mile and does quality work.I feel much safer in my home. Abacus is a customer service friendly and sensitive operation. Definitely a high recommendation. -
Review 9 (2025-02-25 - Rating: 5)
A sterling service. Professionalism was apparent and in our time of crisis Teddy immediately instilled calm. We were assured that our leak would be found and repaired. Teddy provided a step by step description of their ongoing efforts. The detailed cost was explained in advance to our satisfaction. We highly recommend Abacus. -
Review 10 (2025-02-22 - Rating: 5)
I had a horrible clog in a bathroom sink, and Omid was incredibly helpful and thorough! He arrived promptly, assessed the issue quickly, and explained the solution clearly. He worked efficiently to clear the clog and made sure everything was running smoothly before leaving. His professionalism and attention to detail were outstanding! -
Review 11 (2025-02-04 - Rating: 5)
āI had a fantastic experience with Abacus! From the initial consultation to the installation, everything went smoothly. The technician was on time, professional, and thoroughly explained all my options. They were very knowledgeable about energy-efficient solutions and made sure my system was running at its best. The installation was quick, and they left everything spotless. I highly recommend Abacus for anyone in need of reliable and friendly A/C services!ā -
Review 12 (2025-01-09 - Rating: 5)
Miguel did an outstanding job. I am very satisfied with his work and his overall service. His information was clear, concise and direct. I learned a lot about my unit and what the problem was. I look forward to working with Miguel and abacus moving forward.UPDATE:Miguel came and installed a gas valve on my train unit and did a fantastic job. He worked efficiently and the unit has been working fine ever since. I was stressed about not having heat during this upcoming winter season and Abacus and Miguel really helped me out. I would highly recommend their services to anyone. -
Review 13 (2025-02-22 - Rating: 5)
Abacus came out to look at an outlet in the garage that was not working. It was quickly assessed as a short. Kasey fixed it quickly but didnt stop there. He also checked the rest of the wiring to the circuit box and did an overall electrical assessment. He found we were missing a home surge protector. He later provided an estimate for one. Thank you for your thoroughness. -
Review 14 (2025-01-18 - Rating: 5)
Matthew Hicks was absolutely amazing and professional from the start of the job to the end. He diagnosed the issue and was very clear on the whole process and was able to fix it same afternoon! Came in clutch and saved the day so I could have an event at my home! Thank you so much I will definitely only be calling this electric company for work and would love to request Matthew! -
Review 15 (2024-12-18 - Rating: 5)
Alex did a top-notch job taking care of multiple issues at my home this morning - from installing a new hose bib to maintenance of my now shiny/clean water softener system. He was on-time, professional and efficient. Thank you, Alex and Abacus! -
Review 16 (2025-02-19 - Rating: 5)
My experience was fantastic. They were able to come the same day. In fact they were here in under an hour. They had the needed part with them. I was worried that the pending cold weather would make the leak in the outside spigot worse so I was happy that they could accommodate me the same day. Thank you!! -
Review 17 (2025-02-28 - Rating: 5)
I ended up needing both an electrician and a plumber and managed to get them both the very next day, after a big power outage/freeze, for some repair work. Both were super friendly/professional and did am amazing job. I will definitely use Abacus again in the future. -
Review 18 (2025-02-04 - Rating: 5)
Yesterday had one circuit breaker replaced and they found second one that needed to be replaced. Today we replaced six bathroom faucets. Both technicians were outstanding and very personable. The electrician took the time to show me what to look for with circuit breakers and note how many flashes you get on a circuit breaker to determine if it needs to be replaced. In December they also did Gemstone Christmas lights on our whole house. All the employees are second to none. Highly recommend them. You wont be disappointed. -
Review 19 (2025-01-13 - Rating: 5)
Hunter was awesome. Thought I was having an issue, so I scheduled them out. The issue seemed to have resolved itself, but I kept the appointment just to be safe. Hunter came out and ran his camera through my drain and said there were no issues. So they called off the other guy.Love dealing with honest people. Didnt try to make up a reason to up-charge me or pad the bill. Actually, they didnt even charge me for the visit, since there was no issue.I will most definitely be calling these guys if I do have any issues -
Review 20 (2025-01-15 - Rating: 5)
Had a plumbing issue I was going to do myself but decided to get a couple opinions. Ended up going with you folks. Dion came out and looked at the job. He was very professional and detailed in his analysis and explanation . He was there the next morning right when he said heād be there and had the job done in a very timely manner. He cleaned up after himself and made sure I was pleased with outcome. He is a very professional tradesman. Iāve been in the construction industry 40 decades . Need more guys like Dion. Your quote was also significantly lower than your competitor. Thank you. Mark M. -
Review 21 (2025-02-18 - Rating: 5)
Was able to come give estimate and complete job all in same day for my emergency plumbing repair. Tech was helpful and answered questions as expected. would recommend and use again in future. -
Review 22 (2025-01-16 - Rating: 5)
Brandon was awesome. Our heating and AC unit was completely out & required a new thermostat. Since itās cold out, we were concerned, especially with the upcoming freeze & they were able to get the parts and have it fixed within 24 hours. They were thorough, efficient, and informative. Highly recommend! -
Review 23 (2025-02-17 - Rating: 5)
They have a well trained team of technicians who provide thorough inspections.Their estimates are fair market and easy to read.The AC Tech, Erick, discovered a few things during his inspection with my attic vents and gas valve which couldve potentially become hazardous.Ive found an honest company that can help me keep my home well maintained and safe! -
Review 24 (2025-02-06 - Rating: 4)
Hello, I purchased my generator from this reputable company. I am happy with the quality of the details. However, my yearly service inspection informs me the original installation left off a critical component. The system should have a āsurge protectorā which was left off. Not being an electrician I would not know that. The tech says Abacus will install the omitted part at no charge. I feel a abacus should have a quality control person to check these things. I have not had an occasion to use the system to date. I do feel Abacus is a reliable company overall -
Review 25 (2025-02-24 - Rating: 5)
We had an excellent experience. Our technician, Aaron, was faster than we expected and presented us with a range of options for the work we wanted done. Scheduling was easy and Aaron completed the job (which ended up more complicated than expected) perfectly and with a great attitude despite working in the cold with unexpected hiccups. -
Review 26 (2025-01-15 - Rating: 5)
Christian did a great job. He listen us explain about our kitchen sink problem. Got right to work. Christian gave us two options, both fair and reasonable, plus a senior/ military discount.Work was done professionally and to our satisfaction. I highly recommend Abacus plumbing for any plumbing needs.Thank you -
Review 27 (2025-02-06 - Rating: 5)
First of all, twice I called the office and spoke with two different ladies..Both were so nice and helpful..That means a lot. Matthew Hicks called me when he was on his way to my house. He was so nice and friendly . He explained everything he was doing .He replaced two light fixtures and a switch. He did a great job. -
Review 28 (2025-02-19 - Rating: 5)
The slab leak I had could of cost many thousands of dollars. Dion with Abacus found a way to bypass the leak and in doing so saved me a lot of money. He was highly professional and honest. Im a retired builder so I appreciate his workmanship and his knowledge of the solution. I couildnt speak more highly of this company and especially Dion. -
Review 29 (2025-01-29 - Rating: 5)
I have nothing bad to say. I was able to get a next day appointment for the drain issue I was having. The technician, Christian was friendly, professional, and personable. He was courteous and made sure to clean up after himself. He explained everything so well and fixed the problem, then suggested solutions to prevent the issue from happening again. Glad I chose Abacus! -
Review 30 (2025-01-31 - Rating: 5)
We have used ABACUS for electrical work, a substantial plumbing job, installation of a new AC/heating, drain cleaning of stubborn clog and they have performed very well. Their technicians had more than enough knowledge and skills for these jobs.The office staff doing the scheduling were pleasant and efficient. I would recommend ABACUS to my friends without any reservation. -
Review 31 (2025-02-20 - Rating: 5)
Omid rescued us at 8pm when all three of our bathrooms backed up. He found the issue and fixed it very quickly. I appreciated how cautious and helpful he handled the entire problem. Definitely calling Abacus again! -
Review 32 (2024-11-05 - Rating: 5)
I used Abacus plumbing for my last 3 service calls and very impressed with their service everything from first point of contact to dispatch to invoicing. Alex S. is one of the best plumbers Ive dealt with in the 28 years Ive owned my home. Outstanding communication and explains exactly what my plumbing issues are and provided me multiple solutions for each of the times he had been out. He explains what each job involves and what to expect if I were to have taken on each of the repairs myself.Alex S has the knowledge and expertise and very customer focused. thank you Alex! -
Review 33 (2025-02-12 - Rating: 5)
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Review 34 (2025-02-07 - Rating: 5)
Fantastic service call from Matthew Hicks. He took a moment to teach as well as fix my issue. Loved the communication prior to arrival, the app with the tracker is a great touch. -
Review 35 (2025-02-26 - Rating: 5)
Omid did a great job. He was thorough but quick, very friendly, and knowledgeable. He gave me hints on avoiding the issue in the future and educated me about my pipes. -
Review 36 (2025-02-25 - Rating: 5)
Same day service. Pricing upfront. Christian went above and beyond to solve our plumbing problem. Very pleased with the results of the Hydro Jetting. I will call again team Abacus Team in the future. -
Review 37 (2025-01-17 - Rating: 5)
Mr. Martinez was very helpful and truly professional. He took his time and looked at every aspect to determine if the problem could be resolved. After paying $728.00 for parts I did not need, I still had a problem with my furnace not working properly. It looks like I will have to get a new furnace, which I cannot afford. Brandon was very kind. -
Review 38 (2025-02-07 - Rating: 5)
Excellent customer service and support. They found my generators extended warranty and corrected the issue I had. They were able to fix it and not have to change out parts. I was back and running. I will use them again and will let others know they should use them too. -
Review 39 (2025-02-27 - Rating: 5)
Juan from Abacus has been phenomenal. He repaired our garbage disposal quickly and professionally and then completed a follow up repair. Overall the customer service of Abacus has been top notch! -
Review 40 (2024-11-13 - Rating: 5)
The companyās appointment scheduling platform was simple to navigate. Was able to get a same day initial appointment. My technician James was awesome. Came the 1st day to provide recommendations and quotes. He provided clear next steps. The day of my service he arrived on time and immediately got to work. Throughout the entire service time he would knock on my door and show me the progress along with his processes. Definitely recommend the company and will work with them for future projects. -
Review 41 (2025-01-30 - Rating: 5)
Very impressed with the organizations efficiency. Consider me a regular customer. Why. Had problems with my kitchen lighting. Made call to Abacus, was quickly scheduled for service. AAron Clemons (Tech) took great care of my problem. Hes very professional and to the point. I will request him next time. -
Review 42 (2025-02-09 - Rating: 5)
The guys were great, very professional and thoughtful! They listened to our concerns. They finished installing the new toilet 3 days ago, but I had to be sure when I had to go, everything would go down the first flush! And it was the first time in 7 months! -
Review 43 (2025-02-22 - Rating: 5)
One of the great things about Abacus is that in addition to plumbing and electrical, they can also help with any roofing and drywall that might come up so that you donāt need to go around finding contractors. We needed a difficult second story hot water heater replaced and Abacus sent Matthew and Garrett who did a great job hauling away the old one and installing the new one, as well as qualified contractors to check and repair roof and drywall as needed. Highly recommended. -
Review 44 (2025-02-06 - Rating: 5)
Had Abucus come out and install a Tesla charger for me. The technician Aaron was awesome! Prompt, communicative, professional and did an outstanding job. Will definitely use them for future business and highly recommend. -
Review 45 (2025-01-08 - Rating: 5)
We have had Joel service our whole house Generac generator several times and he is friendly, courteous, professional , efficient and does a great job. He does what he says going do and takes the smoking of time he says he is going to take. He keeps the areas clean around the generator exactly the way he found it..This is exactly as you would expect a top notch professional contractor to operate -
Review 46 (2025-01-21 - Rating: 5)
We had a major electrical problem and called Abacus Electric, they came out the very next day and tried to fix the problem, Matthew Hicks was unable to after searching for hours. He required additional help to trace and find the problem. They ended up working for two days in order to find the problem and get it fixed, but not once did they act like they were upset about being there so long and working so late. They were very professional and diligent. I was worried that it would cost a lot because they had to come two days and spent so many hours working on this problem, but the price was reasonable. I am very satisfied. I want to say thank Matthew Hicks, Josh Lerma and the other gentleman that was with you, sorry I didnt get your name. We appreciate your service. -
Review 47 (2025-01-30 - Rating: 5)
I asked for a quote on two 240v outlets and had a wonderful experience with Mathew Hicks. He was professional, knowledgeable and patient. He gave me several quotes and options to help with my budget and left with a smile. 5 star experience! -
Review 48 (2024-12-16 - Rating: 5)
Jose was a complete professional. He explained what he was going to do and then did it. It was very quick and efficient. But the best part was when Jose quickly realized my wife was the mechanically inclined one in the house and wisely focused his attention on her when he spoke. This earned points from both of us. 5 stars for everyone! -
Review 49 (2025-01-31 - Rating: 5)
Abacus plumbing was very prompt and professional and helped resolve my issue within the day. Tim was knowledgeable and courteous, and was able to figure out and fix the issue quickly. Really appreciated their work and would recommend. -
Review 50 (2025-02-21 - Rating: 5)
I had a great experience from start to finish with Abacus. They installed two light fixtures and the cost was very reasonable. I will definitely use them again and highly recommend. -
Review 51 (2025-02-06 - Rating: 5)
Omid was very professional and gave 5 star service. He is at the top of my list for future plumbing services. -
Review 52 (2025-02-26 - Rating: 5)
The technician was wonderful and helpful. My only concern is the quoted price compared to others was significantly higher. If they give me a fair price, I will to go with you guys for the work. Thanks. -
Review 53 (2025-02-13 - Rating: 5)
I needed some work done on one of my showers and called around to get some quotes. I did not feel 100% comfortable with any person or firm, until I called Abacus. From the lady who took my call to the plumbers who came out, I experienced nothing but courtesy and professionalism. The plumbers were at my house about an hour after I called, they diagnosed the problem and quoted me for the job, which I accepted. Then, the best part is they went right to their vehicle, got the parts, and fixed my shower right there and then. No two trips necessary. Alex and his assistant were a pleasure to work with, and I would certainly recommend and consider Abacus for any future plumbing jobs. -
Review 54 (2025-02-18 - Rating: 5)
We needed a new fan with light fixture installed in a bedroom. I called Abacus and Matthew Hicks responded and after inspecting our electric service, quoted us a very reasonable installation price. We gave him the go ahead and the next morning, two electricians arrived, on time, for the installation. They were both polite, efficient and professional. They used great care to ensure that nothing was damaged, did a great installation job and left the work site spotlessly clean. Five stars all day long. -
Review 55 (2025-01-18 - Rating: 5)
Brody did an excellent job and I really really enjoyed having him here and he was extremely informative to me whenever I had questions. He was right there with the answers. He did a wonderful job highly recommended to anyone. -
Review 56 (2024-11-12 - Rating: 5)
These guys were a pleasure to work with from beginning to end. The appointment process was awesome and the service received was second to none. They identified our electrical issue, corrected that issue, and it was all done professionally and efficiently. The charge for service was fair and worth every penny spent. These are now my go to guys for electrical service. -
Review 57 (2024-12-19 - Rating: 5)
Christian showed up on schedule, in uniform, and ready for action. He was friendly, knowledgeable, and professional. He quickly cleared my drain clog, and helped set forth a plan of action for any further repairs on the sewer line. I enjoyed meeting him, and was thankful for his attention to my plumbing issues. A+ -
Review 58 (2025-02-04 - Rating: 5)
Abacus is my choice due to their skill and excellent performance. The in house staff is friendly and helpful. I like to give big thanks to Erica and Omid. They both left me happy and pleased. I have their VIP plan and thats a good thing. Thank you Abacus friendly. -
Review 59 (2025-02-21 - Rating: 5)
Abacus has been great to work with. They kept me well informed throughout the process of installing the backup generator. All of their techs that they have sent out have been punctual and polite. -
Review 60 (2024-12-07 - Rating: 5)
The dispatch staff was friendly and sympathetic to my problem.They contacted me when the technician was in the area and I received another call from the technician when he was on his way. Dion was professional and knowledgeable. He explained things so I understood what he was talking about. He was meticulous in the work he was doing. And he did not mind me watching while he did his install. First rate job in my estimation. Thank you!! -
Review 61 (2025-02-08 - Rating: 5)
I cant rave enough about Abacus. This is the second job they have done at our residence. Their team start to finish is timely, professional, and polite. Compared to some other service industry competitors in the Austin area, Abacus is head and shoulders above them.Today a small hiccup and road bump in our work. It was unbelievable how quickly, professionally, and responsive their whole team was. They fixed the issue that was 1 in a million and it was done right.I will have their team back to my house for any issues with HVAC plumbing or electrical. In a market where too many up charge and give attitude because its Austin and they can, Abacus is different. And for any or all of these reasons, they will continue to get my business over the others. -
Review 62 (2024-12-30 - Rating: 5)
I found this company on the web. I needed a mistake fixed that I did on mounting a ceiling fan. I called on Saturday they arrived on Monday. Given the holiday I didnt expect it to be that fast. They came ahead of time. The whole operation they have gives you updates. And they even go so far as letting you see how far the electrician was. I will be using this company all the time now. I have other projects. Their price was very reasonable. Top notch work. Thank-you guys for the quick response. -
Review 63 (2024-12-13 - Rating: 5)
Im new to Abacus and signed up for their VIP membership. I have utilized the after-hours service and the annual Furnace check so far. There have been 2 HVAC techs that Ive encountered in these early stages of my membership, and both were personable and did a good job. Anthony is very nice and knowledgeable, and Ive been lucky to get him a couple times now. Plumbing and electrical are scheduled and Im hoping the good interactions continue. šš -
Review 64 (2025-01-20 - Rating: 5)
Joel phoned 30 min in advance of his arrival. He carefully explained optional plans for service. He worked efficiently to provide generator maintenance on the coldest day of the season! Wonderful service! -
Review 65 (2025-01-07 - Rating: 5)
Teddy did a great job finding and fixing a leak we had at our house. He was courteous, communicated well and did quality work. The next time we need plumbing services, I will definitely call Teddy at Abacus. -
Review 66 (2025-02-17 - Rating: 5)
I highly recommend Abacus. Job: ceiling fan installed(15ā sloped ceiling), lighting fixture outlet inspected for possible short and new fixture installed). Their customer service is top notch: all questions were answered and scheduling was easy. The electrician, Micheal Walter, was professional, personable, and did an impeccable job. -
Review 67 (2024-12-19 - Rating: 5)
Brody is very professional walked through everything that was going to happen, also explained everything to me. Abacus Plumbing the best at what they do. I am very happy with their service. Also, Clayton was also helpful very professional you have a great team. Thanks again for your service. -
Review 68 (2025-02-19 - Rating: 5)
Very professional experience each time. Technicians are timely, respectful of personal living space, thorough in their work, and great with communication pre through post. Highly recommend working with them! -
Review 69 (2024-12-07 - Rating: 5)
James S. was amazing and went out of his way to quickly remedy the issues with our electrical. My family and I were grateful he was able to come after hours and make the drive to Killeen.He was very knowledgeable and made some suggestions to improve the safety of our electrical panels. 10/10 Highly Recommended!! -
Review 70 (2024-12-12 - Rating: 5)
I had a check up scheduled for my heating system and Rory did a great job. He was friendly, on time, and pointed out things to consider without being pushy. I appreciated the thoroughness of the service and how Rory kept me informed on what he did and would recommend in the future. -
Review 71 (2025-02-01 - Rating: 5)
Clayton and Matt were very professional, timely and friendly in taking care of our plumbing problem today. Itās the first time I use Abacus and I will certainly use Abacus again when needed. A neighbor recently asked me to recommend a good plumber and I couldnāt do so. Now I can. -
Review 72 (2024-12-12 - Rating: 5)
Abacus Plumbingās technician Juan Mendoza did a great job installing a new toilet for us. The original one I wanted was too large for the space, so he had to come out twice. Juan was polite, knowledgeable, and professional. I can tell that Abacus trains their employees in human relations, and that they treat their employees well which I appreciate. I highly recommend Abacus Plumbing. -
Review 73 (2024-12-25 - Rating: 5)
Jason was thorough and very knowledgeable about the breaker that needed attention.Justino and Hector got the job done in the most efficient way! Abacus helped coordinate getting scheduled with an emergency job and everything ran very smoothly! Justino and Hector kept my house clean after the job and they were very professional. I highly recommend Abacus. -
Review 74 (2024-11-19 - Rating: 5)
We had Andres and he was incredible! Very trustworthy and helped us understand the issue and our options. I was thoroughly impressed with how fast they were to respond to my service request, find someone, and notify me when they were on the way. We really appreciated his service! -
Review 75 (2024-11-07 - Rating: 5)
First, Jonathan was fabulous. He unlike others that have serviced me told me things that need to happen. He replaced the gas shut off valve (strange but was broken off and nobody but Abacus has been in the water heater closet). Next, when unit was installed, water went running through wall and Jonathan explained (after doing it again today)a drain line needs to be worked so water doesnt come through the wall. I will contact next month to schedule that work but I am requesting him to complete or assist with that job. Not happy with all the inspections done to date and only Jonathan has assisted with corrections/work necessary.Again, I really appreciate Jonathans work ethic.Great job and thank you so much. -
Review 76 (2024-12-20 - Rating: 5)
Teddy was dispatched to deal with a leak in our kitchen sink. He arrived exactly when he said he would, had a look at the issue, diagnosed it quickly and then was very efficient in getting the problem resolved for us. We are very happy with the service that he provided and will continue to recommend Abacus plumbing as a result. Thanks Teddy! -
Review 77 (2024-11-12 - Rating: 5)
Michael Walter went above and beyond my expectations to troubleshoot a number of electrical issues within my house. He was very professional, extremely knowledgeable, and respectful. He answered all of my questions and addressed any concerns I had in a manner which was easy to understand. I appreciated that he was detail-oriented and very thorough. He also kept me updated every step of the electrical projects he was working on, which I greatly appreciated. -
Review 78 (2024-11-08 - Rating: 5)
I had some issues with one of 3 HVAC units that were installed a couple years ago by Abacus. Anthony and Freddy both have been out to troubleshoot since then. Both guys have been extremely professional and awesome guys just to be around. This particular issue was a bit nuanced, and through it all they were patient, knowledgeable, and clearly very hard-working. Great assets to the firm and I really appreciated their help. -
Review 79 (2024-09-26 - Rating: 5)
Nick was very knowledgeable, explained things well, and was very responsive to my inquiries. I had six representatives from other companies come to gives me quotes and Nick was the best by far. He earned five stars!The installers (Carlos and Eric) came yesterday and put in our new heat pump system. They were professional and nice to work with. they answered all questions. The system is so quiet! And with the 15 year parts and labor warranty, I think Im going to like this system. -
Review 80 (2024-11-19 - Rating: 5)
Cameron did a great job! Although I was not able to meet him here, his documentation and pictures were invaluable. The conduit is back where it belongs with great clamping to hold in place. The generator works wonderfully. Thanks Cameron! -
Review 81 (2024-12-31 - Rating: 5)
The Best Plumbing company in town, by far! Omid came to clear the drain in my bathtub, and he was very thorough and did an excellent job! I highly recommend this company to all my friends, family, and anyone looking for an honest plumbing company. -
Review 82 (2024-12-04 - Rating: 5)
First timer using ABACUS and they sent out a tech to assess my plumbing issues the same day!! Andres was thorough and informative as to directing me on the correct steps to take on my plumbing dilemma. He also made an appt for me on a second issue that I brought up during his assessment. Appreciate You Andres! -
Review 83 (2024-11-26 - Rating: 5)
Tim W. did an amazing job. He arrived within 2 hours of my call for service. Gave me a detailed breakdown of process, and completed the job quickly and had us back up in no time. I will certainly recommend Abacus and Tim. -
Review 84 (2024-12-27 - Rating: 5)
Braxton Hail was punctual, which I really appreciated. He gave a great first impression, appearing very kind and trustworthy, especially as he arrived in his company uniform. Although our system was somewhat unconventional and posed some challenges, he made every effort to address the issues and ultimately completed the job successfully, for which I am truly grateful. Despite the rain, he spent a significant amount of time working outside, and as a homeowner, I want to express my heartfelt thanks for his dedication. -
Review 85 (2025-01-16 - Rating: 5)
Very professional, positive experience with technician Andres! I was struggling with a pesky toilet clog for a couple weeks and decided to make the call for help. Abacus scheduled a next day appointment! I decided to go ahead and replace the toilet. So glad I did since the toilet clogged again due to impact of hard water deposits. Andres returned next day to install a TOTO toilet. Could not be more pleased with the result! -
Review 86 (2025-02-18 - Rating: 5)
Omid was AMAZING! Was here ahead of schedule, Very thorough and got our issue fixed quickly. We appreciate him so much!!! -
Review 87 (2025-02-26 - Rating: 5)
Simple job, but done quickly and a fair price. Appointment reminder included a photo of the technician, so you know who is showing up. Good idea!! -
Review 88 (2024-11-22 - Rating: 5)
I had an awful problem. 2 upstairs toilets were stopped up. Christian did a great job getting them back to normal. He was so kind and friendly. The company did a great job of informing me about his arrival time. So happy to get this fast service too! -
Review 89 (2025-01-14 - Rating: 5)
James was great! He explained what was wrong and why his suggested repair was the best option. Made me very confident that what we did was the right thing and the most cost effective. -
Review 90 (2025-01-14 - Rating: 5)
Abacus responded to our needs very quickly and sent a technician to our home ASAP and Clayton was fantastic. He promptly diagnosed and fixed the issue with our tankless water heater. We will be returning customers. -
Review 91 (2024-10-16 - Rating: 5)
Our techās name was Andres Ba.from Abacus Plumbing. Let me start by saying that this gentleman is one of the friendliest people you will ever meet. His manners and demeanor are only matched by his expertise of the task at hand. His ability to explain things in layman terms is impressive. What also is impressive is his work ethic. His get-this-done-right attitude is quite commendable. He was very meticulous and respectful of the surroundings around his work area. This is very important to us. He worked with a cool sense of urgency and yet not hurried. His sense of carefulness was very evident and something I look for closely. When he had finished, everything was clean and was left as if nothing had ever happened! āImpressiveā is about all I can say about that. Truly exceptional! After that, he went even further by educating me in detail, about options in proper maintenance of the plumbing in my whole house. Thank you, Andre, and thank you Abacus for the great training of this very nice, respectful and professional young man! -
Review 92 (2025-02-27 - Rating: 5)
The Tech was on time and have a great personality. He was clear on what he was going to do and goted finish in a timely manner and to My satisfaction. Good job, thanks. -
Review 93 (2025-01-12 - Rating: 5)
Abacus technician, William, was great! He quickly identified our problem and also confirmed that all the other work done was correct! Super nice and very knowledgeable! Would definitely recommend Abacus and would use their services again! -
Review 94 (2024-12-06 - Rating: 5)
Alex S., the plumbing service provider, is a very knowledgeable and thorough resource. He took the time to diagnose and explain service options to us, allowing us to decide on the course of action with no pressure. Alex also gave us information on water quality enhancements for us to consider implementing in the future. It was an informative and highly satisfying experience with Alex and Abacus to resolve the plumbing issues at our home. -
Review 95 (2024-08-31 - Rating: 5)
This was our first experience with Abacus, and we have been very pleased with our service. Will definitely use again!Our plumber was Johnathan. He was super helpful! Fixed our toilet, was kind enough to assess our other one and answer my many questions. He was respectful, clean, and got the job done! I really appreciated him. 10/10 -
Review 96 (2025-01-04 - Rating: 5)
Our AC unit was tilted, and had some natural erosion underneath the pad. Jose Sanchez and his coworker Jose, did an excellent job leveling the pad, reattaching the unit, getting it up and running, and cleaning their repair area very neatly in about 2 hours. They were professional, friendly and arrived promptly as they were scheduled. We would recommend Jose, and Abacus to anyone needing some work done on their AC. Thank you for a job well done! -
Review 97 (2024-11-15 - Rating: 5)
Abacus did a great job in showing up timely. Andres was here within an hour of me calling them to make an appointment. Andres was able to find a clog and clear that clog quickly.David Jones was able to use the camera down the shower drain to find the pipe had become unattached to the other pipe.David and Andres were able to dig up the pipe and replace what was broken. This was repaired the same day, which I appreciated.I appreciate their quick response to getting this repaired. -
Review 98 (2025-02-19 - Rating: 5)
Abacus is a first class operation. Iāve dealt with their plumbers to replace a shower valve, the HVAC people to troubleshoot, repair and service our heat and air conditioning and have a contract with them to monitor and service our Generac generator. The people are professional, proactive and get the job done. All in all I feel I get more than I pay for plus the comfort of knowing with just a phone call things are taken care off.AJ & Suzanne Meade -
Review 99 (2024-10-30 - Rating: 5)
Andrew did an amazing job!! He was here within a few hours of us calling and got our electrical problem fixed in under 30 minutes. Truly a life saver and would absolutely recommend. -
Review 100 (2024-10-26 - Rating: 5)
Donny drove out about an hour on a Saturday to provide quotes for a few upgrades the wife and I had been thinking about for a while. We got multiple updates that morning about when we could expect Donny, which was much appreciated even though i gave Gabby a hard time about an attempt to reschedule. I am glad for Gabbyās patience and am grateful for her help.We had some basic drawings of what we wanted, and while Donny did specify that an architect would be more appropriate for interior lighting design, Donny laid out a plan of what heās seen and done which matched pretty closely to what my wife had researched and planned. About 15 minutes after we finished discussing what we want Donny had a line item quote for each area of the house so we could pick and choose if needed.Abacus was willing to schedule me on a Saturday, and Gabby and Donny were nice to work with. An A plus experience so far. Iāll post more when the work gets done. -
Review 101 (2024-10-03 - Rating: 5)
Alex was outstanding. He called to let me know his arrival time. He did a walk through to the location of the water heater.I had an informal conversation about the ins and outs of said heater. He was very informative about our installed water heater. He completed his inspection and written estimate and explained the warranty of each. I will look forward to working with your company. I have a folder started for when I need to call you for plumbing,Air Conditioning and Electrical. So stand by your phone or computer. Regis -
Review 102 (2024-11-05 - Rating: 5)
He was very informative and professional. He explained different options clearly. He did a little extra for us in clearing the drain because it was so packed that he had to do a little more than the usual clearing of the drain, but he did not charge us for the extra 10 minutes. We liked him a lot. -
Review 103 (2025-02-16 - Rating: 5)
The electrician who came, Donny B., has been here before. At that time he replaced a faulty surge protector. This time he came to replace a switch and offered options for patio/backyard lighting.He is friendly, knowledgeable and professional. A great representative of Abacus . -
Review 104 (2025-01-10 - Rating: 5)
Michael was very professional. He explained exactly how to use everything and showed me the safest ways to do so. He spent extra time answering all of my questions. I highly recommend him. -
Review 105 (2025-01-01 - Rating: 5)
Dalton and the other tech that came with him were great! Did an awesome job installing my light fixtures and fan. First time using Abacus and will absolutely be a repeat customer! -
Review 106 (2024-11-18 - Rating: 5)
Rory is amazing! He provided top notch service and made sure my HVAC system was working perfectly for the winter season. He arrived on time and was super friendly. His dimple is impressive. If heās not in your advertisements- he should be. Iād hire him again and again just for that dimple and the expert service. Iād pay extra for the laughs! :) -
Review 107 (2024-09-28 - Rating: 5)
I called yesterday and the woman who took my call was so nice, thorough and professional. They came first thing this morning. They took pictures of the problems and called to discuss to get approval. The price was very reasonable and I was very happy with how fast and efficient they were in checking this water leak off my list. Im very happy. I made their office number as a new contact in my phone. š -
Review 108 (2024-10-14 - Rating: 5)
Teddy was incredible. Got us sorted out very quickly and efficiently, while making sure we understood everything happening and the reasons. Great communication, great work. Absolutely going to make sure we call Abacus and Teddy again when we renovate our master bathroom! -
Review 109 (2025-01-31 - Rating: 5)
Iāve used Abacus for several years and have always been happy with their work. My kitchen drain backed up and they cleared it and then cleaned my sewer line. Iām very pleased with their attention to detail. -
Review 110 (2024-10-01 - Rating: 5)
Abacus has serviced our Generac generator since installing it in 2022. Theyāve always been responsive and proactive. Very pleased with them! -
Review 111 (2025-02-18 - Rating: 5)
Wonderful customer service. Aaron came out for a service visit and reset the GFCI switch. Did not charge anything but left us with educational resources. -
Review 112 (2025-02-26 - Rating: 5)
Abacus save me a TON of money by being honest. Their tech came out and was able to fix the problem with my heater not turning on right away.The competitor that had come out first was trying to charge me $1800 to fix it!!!Thank you Abacus! -
Review 113 (2025-02-07 - Rating: 5)
Aaron & Tray have done great electrical work for us. They have been friendly and let us know the item that needed to be done.They kept us informed on the benefits of doing the upgrades. -
Review 114 (2024-12-18 - Rating: 5)
Very pleasant experience using Abacus plumbing when I needed some emergency water leak repairs and subsequent maintainence inspections. Not only were they the fastest to get me an appointment to address the leak, they got it done in no time. Great experience working with Hunter who helped in quickly identifying and fixing the water heater leak. Christian was super patient and helpful answering all the questions I had during a follow-up plumbing inspection. -
Review 115 (2025-01-21 - Rating: 5)
Omid, was professional and personable. He explained everything in detail and in words understandable to the layman. My kitchen sink is back up and draining better than ever.Abacus should be proud to have Omid as part of their team. It is a pleasure to work with someone who takes pride in their work and how they interact with the customer.I would also like to give a 5 star award to Brandi (I hope I that is her name) for her customer service. She was understanding of our situation and was also informative regarding Abacuss special offers.Abacus was everything I expect in a service company. Professionalism, quick response, and fair pricing.Thank you Abacus for actually resembling the reviews I read. -
Review 116 (2024-12-26 - Rating: 5)
Excellent experience with Matthew. Extremely impressed with his knowledge, personable demeanor. Quickly changed 3 breakers and kitchen light. Also informed us about an option for a home surge protector. -
Review 117 (2024-10-09 - Rating: 5)
In very happy with the way David did the stuff. He arrived on time. Patiently analyzed the issue. Ran the camera through our drainage system and finally concluded what issue might be. Iām very happy with the watt he worked. Very professional.Thanks. -
Review 118 (2024-10-15 - Rating: 5)
Christian Johnson did an excellent job. He was on time, informative and gave me options to repair my plumbing problem. David Jones was also great. Kudos to your staff. -
Review 119 (2024-12-10 - Rating: 5)
AC died. Scheduled a appointment online after business hours for the next day. Received a call early morning next day and they had a tech at my house 20 minutes later. Very quick response time. Tech that fixed my problem was Michael. I would strongly suggest you work with Michael for HVAC issues. He will go above and beyond to find and fix the issue. He had also suggested some deficiencies that the unit had and explain to me why those issues were a problem. He didnāt make those issue sound bigger than they were for an upsell. -
Review 120 (2024-06-08 - Rating: 5)
This is the second time weāve hired Abacus to do work in our home! They did a wonderful job both times. The people are always respectful and do the job they were hired to do. I always appreciate that they explain everything! My spouse likes to ask a lot of questions and they are always polite! Appreciate that!!! -
Review 121 (2025-02-11 - Rating: 5)
I highly recommend Abacus, and especially Tim. He has come a few times to help us with plumbing services around the highly. He is professional, knowledgeable, and incredibly kind. -
Review 122 (2024-12-11 - Rating: 5)
Abacus did a great job again! Hunter Powell and Matthew Hicks were very knowledgeable and super effective and efficient. And the price was really great too! Highly highly recommend this business and will be coming back. -
Review 123 (2025-02-20 - Rating: 5)
Had Teddy and Jason come to work on my master bathroom toilet .. they did excellent work .. very courteous, professional and helpful .. they explained everything in easy to understand terms .. they completed the work and showed me pictures of what they found and what they did .. very helpful .. I would highly recommend Abacus and their people .. 5 Stars -
Review 124 (2024-11-12 - Rating: 5)
Tim installed a new water heater after my 20 year old one died. He did an awesome job and was great at answering all my questions. Will definitely be calling on him again for any plumbing needs -
Review 125 (2024-11-04 - Rating: 5)
Abacus has come through for me twice now. I am so appreciative of their knowledge and timeliness. Rory and Mike were both courteous and respectful, too. They fixed my problem in less than a half hour and gave me some suggestions of things that will probably been an issue at some point down the line. Thank you! -
Review 126 (2024-12-16 - Rating: 5)
Jose did a great job! The new A/C unit was installed quickly and professionally. He then made sure to take the time to explain all the features to us and made sure we knew how to properly maintain the system. -
Review 127 (2024-09-05 - Rating: 5)
I wasnt home for this service appointment but my wife was. She notes the technician was very respectful, confident, and knowledgeable. She appreciated the thoughtful explanations. I received a timely estimate and call back number for my questions. Solid work from my perspectiveToday Michael was back to do the work. He was polite, knowledgeable and efficient. Will absolutely use him and Abacus for future work. -
Review 128 (2024-11-06 - Rating: 5)
Omid was very professional and knowledgeable. He made me feel comfortable every step of the way. Very good and I will definitely use this company again. David Jones was great as well David is very knowledgeable and professional and goes above and beyond. These two are a great team and work quickly to resolve issues. I am extremely greatful for all their help during my stressful time. -
Review 129 (2025-02-08 - Rating: 5)
Omid - extravagant costumer service very diligent employee and was patient with my family when we had a very bad toilet shower back up. Thank you from my family to your Mr.Omid -
Review 130 (2025-02-23 - Rating: 5)
Treyvon was very professional and went out of his way to answer any questions we had. Both my dogs liked him so he must be a good guy. -
Review 131 (2025-01-03 - Rating: 5)
Jonathan communicated with me on his timely arrival. He was able to find a solution for my plumbing issue and fix it timely. Highly recommended. -
Review 132 (2024-12-31 - Rating: 5)
Teddy was great! In fact, the whole Abacus team is great. They show up on time, are respectful of my house, and do what they say theyre going to do. Great organization with great people. Ive been using them for years, and will continue to use them for many more! -
Review 133 (2024-12-16 - Rating: 5)
Rory was very professional and knowledgeable about the AC issue we have. We love his customer service skills, and how honest he was about how to resolve our AC issues. thank you for sending such a great technician. -
Review 134 (2024-09-29 - Rating: 5)
Michael W came out to my home and did an amazing job! Great customer service, super knowledgeable, and thorough. He took the time to explain the issue in detail and resolved the issue quickly and effectively. Great experience all around. Thank you, Michael! -
Review 135 (2025-02-12 - Rating: 5)
Eric was very friendly and so helpful and knowledgeable. His work is great. He was on time and efficient. He even adjusted his arrival to accommodate my dropping my granddaughter off at school. Definitely would ask for him if the need arises again. -
Review 136 (2024-09-19 - Rating: 5)
Omid was so amazing. I had a plumbing situation that I felt was the end of the world, or at least our day to day living, and he was so kind, gracious and experienced. Actually restored my faith in humanity at a time that I was at my witās end.And Brandon, the intake specialist allowed me to have humor in this unprepared ālifeā situation.I donāt give reviews much, but this is worth giving..and sharing. I highly recommend this company! -
Review 137 (2024-11-11 - Rating: 5)
I recently had the pleasure of working with Erick Loera from Abacus Plumbing, Air Conditioning, & Electrical of Austin, who provided an estimate to replace my old A/C unit. From the moment Erick arrived, his professionalism was evident. He was punctual, well-prepared, and exuded a confidence that immediately put me at ease.What truly stood out was Erickās deep knowledge of A/C requirements. He took the time to thoroughly assess my current system, carefully explaining what would be necessary to upgrade it for better efficiency and reliability. His recommendations were clear, well-informed, and tailored to my specific needs, which I genuinely appreciated.Erick was also incredibly easy to talk to. He patiently answered all my questions, addressing every concern I had without ever making me feel rushed or pressured. Its rare to meet someone in this industry who combines technical expertise with such great communication skills and approachability. I would highly recommend Erick Loera for anyone looking for a knowledgeable and personable professional to handle their A/C needs! -
Review 138 (2024-08-28 - Rating: 5)
Christian presented very professionally he was on time and in uniform with his name tag. I walked him through the issue we were having, which was that our kitchen sink was leaking underneath and draining slowly. Christian explained very thoroughly the steps hed be taking to resolve the issues, after answering my questions he went right to it! The job was completed in a timely manner, and the pricing was very fair. We are very satisfied with the overall service.This was a GREAT customer experience!!Thanks Christian we appreciate you! -
Review 139 (2025-02-23 - Rating: 5)
Ive used Abacus twice now and really like their approach to customer service. They were timely, nice and did a great job. Highly recommend! -
Review 140 (2024-12-23 - Rating: 5)
12/23/2024. Danny Bills FIVE stars excellent. Danny was on time for sure. He quickly and efficiently assessed the problem and fixed the problems. I highly recommend Abacus for a professional and knowledgeable expert electrician. Abacus gave me a Monday appointment when I called Friday. Thatās also five stars excellent for Abacus. Thank you Danny Bolls electrician and Abacus -
Review 141 (2024-10-30 - Rating: 5)
All of the service technicians at Abacus have been so helpful and kind, especially Rory, Clayton, and Christian. I recently signed up for VIP and look forward to having consistent home care and maintenance from this team. I appreciate how they provide scheduling notifications and ample notice of arrival windows, and they take the time to talk about concerns and suggested fixes. -
Review 142 (2025-01-10 - Rating: 5)
Michael with Abacus was great. He was on time and very professional. He provided great details related to my project before starting and walked us through the entire job once he was completed. -
Review 143 (2024-11-08 - Rating: 5)
Brody was very helpful. He gave a run down of his work history to help me feel better with his experience. He diagnosed our problem quickly and provided solutions. Im pleased with his performance. -
Review 144 (2025-02-14 - Rating: 5)
This company has installed a generator and significant effort in finding and repairing a water leak. All 5 star work.They have not disappointed me in any way, I am certain you would find their work the same. -
Review 145 (2024-12-06 - Rating: 5)
Frank is very knowledgeable and experienced. He is an important asset to Abacus. The company should reward him for his skill, service and efforts, especially now with the holiday season. I recommend him with that reservation. -
Review 146 (2024-10-29 - Rating: 5)
Christian Johnson with Abacus Austin was an amazing plumbing technician, Abacuss online appointment booking was easy to use and i was able to secure a same day appointment. Christian was punctual and courteous and good at his job! He fixed our drainage issue in both kitchen sink and bathtub in keas than 1/2 hour. Highly recommended! . -
Review 147 (2024-12-17 - Rating: 5)
ABACUS Technician Anthony Payne was very courteous and professional. His good on what he does. He recommend and explain what it needs to get done. Give you different options. Highly recommend. -
Review 148 (2024-12-03 - Rating: 5)
Jeff Clemons is a very good technician. He has developed skills and personal demeanor that puts customers at ease. He worked diligently, performing the required maintenance and diagnosing apersistent oil leak. Once the leak point was identified he replaced the gasket at the source of the leak and double checked all aspects of the Generac. I have high confidence in Jeffs skills and abilities. -
Review 149 (2025-02-23 - Rating: 5)
Very satisfied with the service provided by Abacus. Very professional and they explain everything very clear! I call with any issue that I may have and their it, right away. Thank you! -
Review 150 (2024-11-14 - Rating: 5)
Freddy the Tech fixed the issue quickly and efficiently. He took photos and videos and reviewed them with me. He showed me exactly what was wrong. The problem was minor, and he fixed it and did not charge me. I only paid the trip fee. Great job. I used Abacus twice before and will continue using them. -
Review 151 (2025-01-02 - Rating: 5)
Mr. Roth was very quick, knowledgeable, honest, and freindly. He came in i told him what my problem was and what I thought it could be. He investigated the situation went over all the possibilities that it could be and gave me a few options to go through. Glad I picked abacus plumbing for this issue. -
Review 152 (2025-02-14 - Rating: 5)
Michael Evans is extremely friendly and was thorough in his inspection of our furnaces. He looked into an issue with one of them and provided very helpful steps forward after diagnosing the issue. -
Review 153 (2024-08-19 - Rating: 5)
Getting my appointment set up was a big hassle because I scheduled my appointment online; but somehow it wasnt received, so I spent all day waiting for service that would never come. Once I spoke to someone live and verified that I was going to have a service tech come out, things were smooth sailing from there. Rory showed up to diagnose and fix my AC. He was super nice, very professional and took the time to ensure that I knew what was wrong, why/how it happened and how he was going to fix it. He also went WAY above/beyond (in my opinion) by cleaning some of the area around my unit. He was absolutely superb! I am definitely going to request that he be my service tech for any future calls because he was that fantastic! -
Review 154 (2024-10-29 - Rating: 5)
Abacus was friendly, helpful, prompt, and fair on price. Got a few issues knocked out quickly as part of our pre-listing inspection and Michael Walter did a great job. Highly recommend if youre looking for no nonsense and quick service. -
Review 155 (2025-01-05 - Rating: 5)
Aaron with Abacus Plumbing is extremely knowledgeable and experienced. He was able to resolve the issue very quickly and took the time to explain the root cause. I would highly recommend using Aaron -
Review 156 (2025-02-27 - Rating: 5)
Jeff Clemmons (Abacus) is always very thorough and professional. This is the 2nd time hes serviced our Generac. I appreciate him checking everything out and communicating with me. -
Review 157 (2024-09-25 - Rating: 5)
We had a water leak that was difficult to find. They were very professional and did the job well and at a fair price. I would definitely use them again. Thanks for your great commercials that got me to call your company. -
Review 158 (2024-11-25 - Rating: 5)
We finally decided to follow through on the estimate Donny Bolls gave us last summer. We were scheduled almost right away and Donny and his assistant Josh refurbished and labeled our electrical panel, ran a heavy-duty wire from the upgraded breaker to the AC condenser, and installed a whole-house surge protector in just over two hours. Both men were personable, professional, and easy to deal with. I am completely satisfied and highly recommend Abacus to anyone looking for electrical updating and repair.Donny Bolls came to give me an estimate on upgrading a breaker to accommodate a new AC system. He was thorough, clear, and helpful, giving me estimates for several options to address different potential problems and services we might want. Another fine representative of Abacus and their consistently good service. -
Review 159 (2025-01-10 - Rating: 5)
Jason did a great job. He was able to determine & fix the problem so all outlets are functioning again. Very happy with the quality of work! -
Review 160 (2024-11-08 - Rating: 5)
Abacus is an awesome company to deal with. They came on time and kept in touch with text messages and phone calls. Clayton is an awesome representative of the company. He explained everything as he was assessing my needs and had everything on his tablet so I could view estimates. Highly recommend! -
Review 161 (2025-03-02 - Rating: 5)
I canāt Thank you enough Theodore was straight forward and fixed the issue. Rare to see business like this now a day. Will definitely use Abacus again highly recommended -
Review 162 (2025-01-17 - Rating: 5)
Needed a new tank installed and Abacus was amazing. Plumbing always seems to be a problem but Jonathan Espinoza was very professional and provided outstanding service. Would recommend Abacus and Jonathan anytime! -
Review 163 (2025-01-08 - Rating: 5)
Eric and Angel did an excellent job. They were very professional and polite. They worked quickly and efficiently. I would highly recommend Abacus plumbing for all my plumbing needs. Way to go gentlement. -
Review 164 (2025-01-17 - Rating: 5)
Alex called to let me know he was on his way. He was professional, empathetic and knowledgeable. He was willing to work with our financial abilities as well. -
Review 165 (2024-11-26 - Rating: 5)
Fadi came to perform a heating inspection. He was very professional and quite thorough. Even in the way he āgentlyā and patiently explained that my drain line was clogged (due to my negligence-having 2 dogs, I didnāt change my filter every month like I was supposed to). Yikes! Lesson learned. He was able to clear the drain line in no time and Iām a happy camper! -
Review 166 (2024-10-31 - Rating: 5)
Andres B was so helpful in fixing the issue with our kitchen disposal. He explained the problem and we had a happy outcome. Andres was very professional and courteous. We highly recommend Abacus and Andres. Jim and Gloria Robinson -
Review 167 (2024-09-29 - Rating: 5)
He was punctual, and I truly appreciate it. After explaining what had happened, he was spot on with the diagnosis and quickly resolved the issues. He took his time answering questions, which was a big plus for us. We definitely recommend him. Thank you, Ben. -
Review 168 (2024-11-22 - Rating: 5)
Anthony from Abacus did the heating tune up for us today. I have received a great service, he was respectful of our property, did all the necessary checks and provided great recommendations for keeping the system healthy. Extremely satisfied! -
Review 169 (2024-10-15 - Rating: 5)
Omid with Abacus went above and beyond for me. He was great at explaining and letting me see first hand what was going on with my plumbing and sink drain issue, and recommended a plan that would help me save money both short term and in the long run. My home warranty would have covered it, but I chose not to go through the warranty because the company they were sending couldnāt come out for 5 days. I called Abacus and they sent Omid out early the next morning. He worked fast but thorough, and everything works properly now. Thank you! -
Review 170 (2024-09-12 - Rating: 5)
Trey and Dalton were professional and checked that I understood what was needed to hook up my new range since the old one was hard wired. The process was quick and Trey made sure I was pleased with the service I was given. I appreciate their patience. I can now look forward to using my new range and microwave. -
Review 171 (2024-10-17 - Rating: 4)
My hot water heater finally died. Hunter was out the next day. He gave me an estimate, picked up all the parts and installed it, all within a few hours. He was very professional, easy to talk to and answered all my questions. I was extremely happy with their service. The only con for me was cost. It was outrageous! -
Review 172 (2024-11-25 - Rating: 5)
Hunter had great customer service, was very up front and transparent. I appreciate his professionalism and honesty. He was thorough and able to show me exactly where the problem is located. -
Review 173 (2025-02-12 - Rating: 5)
Teddy and Angel showed up promptly in my hour of need and took care of our plumbing problem in an efficient and quick manner. A day that had started quite badly with a shower faucet that wouldnt shut off, ended on a high note with help from Abacus! -
Review 174 (2024-12-09 - Rating: 5)
Freddie came out to give my heating system a tune-up. He gave me so much more information than expected. He knows his job and he is very honest. -
Review 175 (2024-09-20 - Rating: 5)
My air conditioner was working extra hard and I wasnt sure why or what was going on so scheduled a maintenance. Freddy showed up, on time, and was very pleasant. He walked me though every step and was very calm and knowledgeable. I recommend Freddy again! -
Review 176 (2024-09-26 - Rating: 5)
It has been a delight to work with Michael Walter. He is very knowledgeable and very efficient in his work. He explained everything from start to finish and kept me apprised along the way. He also is very pleasant and I found his work to be top notch. It is refreshing to see a young man, so committed to his craft. Thank you for training him so well. -
Review 177 (2024-11-18 - Rating: 5)
Alex replaced two supply valves and our kitchen faucet. He was fast and friendly. The price was reasonable and I am very happy with the service. -
Review 178 (2024-09-27 - Rating: 5)
Omid provided prompt and an extremely efficient service.. he was knowledgeable and fixed the problem quickly.He was very thoughtful about keeping the space clean during the process and after the work was completed, he cleaned up the space well, which I really appreciate!Overall a great experience for us. Thank you Omid! -
Review 179 (2024-07-24 - Rating: 5)
I had the opportunity to get Omid to come make a repair to my toilet drainage. He is very easy to work with, gave useful information and exceptional service. Great work, I am very impressed. -
Review 180 (2024-12-18 - Rating: 5)
Jason Bowman was prompt, expert, communicated very well. I was impressed with his knowledge and recommendations. Will definitily use Abacus for Electrical work in the future and high recommend Jason. -
Review 181 (2024-12-03 - Rating: 4)
Andres, Great guy. Professional, on time and helpful. He couldnāt help me as he only dealt with drains and I had a different problem. He called his dispatcher and got a plumber out to me. ( while Andres was great I had an uncomfortable conversation with Abacus customer service. I had a very general question. Does Abacus charge a service fee(show up fee, travel fee, evaluation feeā¦etc.). This question was about their business practices and not my account. I did not verify my identity or contact information as she requested. The young lady was rude and spoke over me and even said my name as she gladly transferred me as I requested. She stated dispatch also could handle my request for a supervisor as well. Thank you Andres. Thank you young lady. I didnāt cancel because no one was available. Juan came out and gave me quotes (repair and replacement). He was also professional, informative and helpful. He told me about their membership and the benefits. The quotes in my opinion were kinda high. That may be industry standards but I want to see if I can get better. -
Review 182 (2024-09-24 - Rating: 5)
Great service. He confirmed with me the service when he arrived. Ask me if I had any questions. When he was all done, he went over his activities in detail. Greatly appreciated his work today, fast, efficient, friendly. -
Review 183 (2024-09-18 - Rating: 5)
My technician, Hunter, did everything right. He called in advance, arrived when he said he was, was easily identifiable by the uniform and name on his shirt. Easily fixed the issue we had with our water softener, and even offered to check our heater. Polite all the time. Very impressed with Abacus because of Hunter./Martha A. -
Review 184 (2024-10-23 - Rating: 5)
Omid was so very professional and so helpful. He was very communicative from the start. Explained to me what he was going to do to properly evaluate the problem with our toilet. He explained the steps he took and also made some recommendations on things we could do so that we could minimize or eliminate future issues. Thanks you Omid for your assistance!This was my first experience with Abacus and it was excellent ! We just called yesterday and the appointment was set for first thing this morning! Awesome ! -
Review 185 (2024-10-31 - Rating: 5)
We had an emergency plumbing issue and Abacus came out quickly. Alex had a major plumbing task at our home and went above and beyond! Very professional and knowledgeable. Highly recommend. -
Review 186 (2025-01-08 - Rating: 5)
Christian was fabulous! Addressed my drain issue and gave my suggestions on how to prevent clogging going forward! Very friendly and knowledgeable! Highly recommend -
Review 187 (2025-02-13 - Rating: 5)
Abacus was able to get me an appointment quickly and efficiently. Robby was professional and got the job done in a timely manner. Costs were a bit higher than expected but thats plumbers! I think young men should look strongly at being tradesmen instead of college. -
Review 188 (2024-10-30 - Rating: 5)
Joseph and Rory from Abacus provided fantastic service as well as a great deal on a replacement system that was very difficult for others to beat. Their patience and expertise were greatly appreciated.Highly recommended! -
Review 189 (2024-11-07 - Rating: 5)
Called in for a faulty water heater around 10:00 am, spoke with a very friendly and knowledgable lady. Within an hour I was contacted by Jonathan Espinaosa; he arrived before Noon! He explained to me the options and immediately got to work. By 3:30 pm he was finished, no mess, no fuss or hard sell. I am very impressed by Abacus and Jonathan in particular. Sterling job! A big thank you! -
Review 190 (2025-01-07 - Rating: 5)
Braxton with ABACUS was very professional when he came to do our HVAC tune up. He provided pictures along with his assessment and condition of our hearing unit.Thanks for providing great service.MC