A US Airconditioning of Tx Llc

Located in Houston, Texas

Address: 2537 Boardwalk St, San Antonio, TX 78217, United States

Phone:

Rating: 2.3

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Latest AC Repair Services in Houston

Comments

Review 1 (2025-02-11 - Rating: 5)
Refugio was very nice came in fixed my bosses ac went picked up parts came back and was done within an hour! Explained what he changed an replaced! I would recommend

Review 2 (2024-05-11 - Rating: 4)
Was required to use them through my home warranty American Home Shield. Service request went in late on Friday evening and service call was set for Monday. Not great but expected.Angel called late Sunday to set up a time and he showed up within that time window on Monday. He quickly diagnosed the problem, but was unable to fix the same day due to needing to order the motor.Repair was finally set for Friday (a whole week without AC but not really their fault) between 10 and 11. Angel wasn’t able to show up til 5 pm due to other jobs that ran late. Quickly installed new motor and AC has been running cold ever since.Communication could have been better and it would have been great to have someone come that first weekend but overall satisfied. Only cost was the service fee as warranty covered all parts and labor.

Review 3 (2023-03-21 - Rating: 5)
My home warranty company arranged service through them. As always I expect the worst. This time I was pleasantly surprised.Arrived at the arranged time both days. Polite, thorough, and professional. He diagnosed a problem with the blower. Came back the next day with a new blower and installed it. He also took time to explain a couple issues with the furnace without trying to upsell me.I appreciated the little touches like covering his shoes before entering.They will receive my repeat business.

Review 4 (2024-04-17 - Rating: 5)
Luis Deleon was 100%! Great service and had everything diagnosed and repaired in about 35 minutes! If Luis went to every service call.. it would be 5* for everyone. AHS home warranty service call and all is 100%.

Review 5 (2023-08-07 - Rating: 5)
I called and placed a work order in with American Home Shield and they dispatched this company to my home. After reading the reviews, I was super scared that no one was going to show up and temperatures have been well over 100 degrees since late May. However, shortly after my appointment time, Mr Martin called and said he’s in his way. He came in and fixed the problem immediately and now I’m back in business. Thank you so much for the assistance.

Review 6 (2019-06-08 - Rating: 5)
Not sure why this company has so many bad reviews. Maybe its because they are so spread out across Texas? I believe the main office is in Garland but we had them come out for service in San Antonio. They were assigned to us through American Home Shield as our warranty for our air conditioner. At first I called on Friday morning around 8am to get an appointment but they didnt have anything till Monday morning. AHS was very helpful letting them know we had an emergency situation with the temperature expected to be close to 100 that day and all weekend. Michael soon called me and let me know he was having a technician come in a matter of hours that same morning. I was very surprised and happy to hear it! Bill was the technician that came out. He was very friendly, professional and was in and out in fifteen minutes! He fixed the problem by replacing a part and had our AC back on blowing cold air, no extra charges or anything. Again, maybe the bad reviews are area specific but Michael and Bill were awesome. Were bookmarking these guys for any future issues!

Review 7 (2018-08-29 - Rating: 5)
I am an American Home Shield customer and was initially concerned reading the negative reviews when this company was assigned to fix my AC issue. However I am very happy to report that I was VERY satisfied with my experience with A-US Air of Texas. I was quickly and easily able to schedule my appointment online, the contractor was communicative and showed up within my chosen time frame, and he diagnosed & fixed the issue within 10 minutes, already having the necessary parts on hand. We are very satisfied! Thank you!

Review 8 (2019-05-20 - Rating: 5)
We used A-US air conditioning through our home warranty for a tune-up. They called to schedule less than an hour after we requested service through our home warranty. Customer service was professional, polite, and competent. We got a confirmation message the day of, as well as a text when the technician was on his way. The technician was polite, competent, and took the time to explain how to maintain our AC unit for better efficiency. Within 20 minutes our AC unit was running smoother. Couldnt ask for better service and highly recommend!

Review 9 (2022-09-09 - Rating: 5)
A U.S. Air Condition responded to my home warranty work order request. Steve did a fantastic job. Worked quickly to resolve my problem. Let me know what the problem was and how to prevent and fix it myself in the future. This is great because we were without air conditioning for almost 48hrs due to scheduling. This new knowledge may save me time, money and heat exhaustion in the future.

Review 10 (2021-09-20 - Rating: 5)
My AC went out yesterday and Since I have a home warranty, I called AHS and they did the scheduling. I read the read the reviews and was a little nervous but I went ahead with the service call anyways. First thing this morning they asked if a technician could come out today. I said yes. Technician came out and I told him what was going on. I showed him which AC I was having. He did his diagnosis and determined the capacitor was bad. He changed it out and AC started to work. He went a head and checked other things. House is cool again and didn’t have any issues.

Review 11 (2018-04-24 - Rating: 5)
This company was contracted with my home warranty. I submitted a claim last night and they were able to come out today (schedule visit through their website, not through calling). There was a wiring issue causing my unit to repeatedly trip the breaker and then eventually it wouldn’t reset at all. They fixed it quickly and gave everything else a once over. Everything looked good, no additional charges and we were both on our way. 👍🏻

Review 12 (2015-05-28 - Rating: 5)
Im surprised at some of the low reviews. This is the first contractor American Home Shield has sent to my home where the employees were not unprofessional, sarcastic, grumpy, or scary. The A-US Air employees were great. They were knowledgeable, timely, and polite. I have two units and they both went out within days of each other. The old one cools the bulk of the house, and the newer one cools the area where my 76 year old mother stays and she has a terrible time with heat. A-US Air contacted me immediately after reporting the outages to American Home Shield, gave me a window of time, and if they were running late, they would call to let me know. The newer unit was fixed the next day, but the super old unit did take some time for them to discover the issue. However, during that process, the A-US Air employees took the time to explain what they were doing and why. Great group of people!

Review 13 (2019-06-26 - Rating: 5)
I was blown away with the service provide by A-US Air Condition of Texas. Its hard being without AC in Texas but they were as helpful as can be. I called them Friday night and left a voicemail and at 8am the next morning they returned it. They were able to get us a tech out by 1pm. I think the name of the tech was Jason. Anyway he called when we were placed on his schedule to let us know how far out he was and then we got a text saying he was on his way and would be there soon. When he arrived he was really nice and professional and not only did he fix the problem, but he gave my husband and I some advice on how to care for the AC and furnace. Overall I was taken aback by every aspect of their service, and while I hope I wont need their services anytime soon I am glad I know about them.

Review 14 (2020-07-08 - Rating: 5)
We are American Home Shield customers and our A/C stopped working. Once I was able to get an emergent service request put in, A US air conditioning responded within 45 minutes and were out to fix our air. The serviceman was very prompt and took care of our problem within 30 minutes. He proceeded to do a service check of our system and let us know our home would be cool by the evening. We were very satisfied. Thank you George for taking care of these senior citizens.

Review 15 (2015-04-23 - Rating: 5)
Based on other reviews, youre probably coming across this after being told by American Home Shield that this company would be out to fix your air conditioner. Thats when I first saw the reviews, and I was definitely worried. Relax - my experience with them was great. Minutes after submitting my request to AHS the A-US automated system contacted me and told me to go online to schedule service. I was able to schedule for the next day, and got a call during my requested time slot saying that a technician would be there shortly. The technician arrived about 10 minutes later and was extremely helpful and thorough investigating the issue we had. We had no problems, and I was extremely happy with their service. Hopefully this review helps you feel better if youre getting worried about all the other poor ones.

Review 16 (2018-04-26 - Rating: 5)
Contacted through Home Warranty company. At our house in less than 24 hours. Previous out of network company stated we need very expensive A/C repairs after annual inspection. Mark from A-US Air came out to the house and determined there were no problems. Other company even said we needed 3-4 lbs of Freon and Mark said it was full and no leaks. Thats integrity and professionalism!! Thanks Mark!!

Review 17 (2022-05-04 - Rating: 5)
I requested A US Air through AHS. They came out, saw what was wrong, ordered the part and repaired the system. The team is great and very professional.I will be requesting them again! Thanks A US Air, your installers did an outstanding job on my AC unit! Happy Customer!

Review 18 (2019-02-06 - Rating: 5)
We were assigned A-US through our home warranty company, AHS. I was a little concerned by the reviews but was pleasantly surprised how professional and knowledgeable our service tech, Will, turned out to be. He called the night before to schedule our appointment and kept me informed the next day leading up to the appointment time. He explained the problem with our AC and had it fixed within 30 minutes. We had the same issue about 8 months ago and the last tech/company that AHS sent out did not completely solve the problem. I feel confident Will has taken care of the issue completely. He looked into it more throughly than the last guys did. He explained what to look for in the future and tips to keep the issue from reoccurring. If we have any other problems, we plan to request Will again.

Review 19 (2014-08-06 - Rating: 5)
8/6 (Day 1) - Good start. Sent claim ticket to home warranty eve of 8/5. Received call just after 8 am saying Ill be getting a call sometime today from a tech, giving advance notice of arrival. No timeframe given. Wouldve been nice to know morning or afternoon. 4 stars so far.Update: Received call from Will, service tech at 11 AM. Said he was ten minutes out. Agreed to meet him. He was there on time, I described symptoms, he went out to the compressor and determined it was a faulty capacitor in the compressor unit. Replaced and was done within 20 minutes of arrival. Cool air again! Only cost me the call fee from home warranty company. Prompt service, issue solved within 24 hours. Have to give the full 5 stars here. Ill update if anything else arises.

Review 20 (2017-09-17 - Rating: 5)
I scheduled a repair through American Home Shield. I called the phone number and was referred by message to their website to make the appointment. I was not able to reach anyone by phone but received a text and an email with the date and time frame for service. My service time was 8-12pm and I was called 30 minutes prior that the technician Daniel diagnosed the issue (fan motor replacement). He left to get the part from their office and was back in1 hour. He installed the part and got the A.C. back working and we have not had any issues. GREAT Service. By the technician. I was very worried about not being able to speak to someone in their office prior to the appointment, but if you can use the online scheduler on their website that shouldnt be an issue.

Review 21 (2018-08-27 - Rating: 5)
We had a GREAT experience with A-US Air of Texas. Our call to schedule service came promptly. The technician arrrived exactly as expected. His name was Jeffrey and he was courteous, skilled and professional. He had to order a new motor and it arrived the NEXT day. Without delay Jeffrey called us and came the same day the motor arrived and installed it that Saturday morning. I’d give this company and Jeffrey in particular TEN stars if I could... because when your AC goes out during some of the hotttest days of a south Texas summer, service like this is a HUGE blessing!

Review 22 (2023-08-18 - Rating: 5)
The company was able to schedule our repair for the next day. The technician arrived on time and quickly diagnosed and repaired our air conditioning.

Review 23 (2017-07-31 - Rating: 4)
Well so far so good, I just spent the last 3 days in 100+ degree temps with NO A/C. If took the tech forever to get here but once he got here it didnt take him long to see what was wrong( a messed up wire on the unit outside)and fix it. The only thing that initially worried me was the first thing out of his mouth was you ever think about replacing your unit and started telling me about the monthly payments. Other than that, Im beyond happy to have my AC working again. And thankfully it was something pretty simple as I was afraid since it was so late in the afternoon, that if he needed parts I might have been stuck another night praying I didnt get heat stroke.

Review 24 (2018-10-10 - Rating: 5)
I was worried because of the reviews on Google. My experience however was of a positive one. I received calls from their Dallas office every day keeping me informed of progress and scheduling. Also text when technician was on his way along with a phone call. Technician was very knowledgeable and fixed my ductwork problem and also air conditioning put in a new fan motor. So my experience was positive from start to finish.

Review 25 (2018-07-17 - Rating: 5)
A-U.S. Air was assigned to my work order through my AHS warranty.LOVED them.Constant communication, were able to accommodate within 3 days of request, texted before arriving, arrived within specified window, asked me pertaining questions to system symptoms, and got straight to work and diagnosing. After checking unit outside, & verifying it w/ attic diagnosis, tech determined it was the evap coil, ordered, and gave me part turn around time.Very pleased so far....keep up the good work! 😉

Review 26 (2011-10-18 - Rating: 5)
Called in my home warranty and was assigned this company to come out Mon, Oct 17. Thought I look up A-US Air and found this site and was apprehensive after reading the last two entries. But the rep from A-US Air, George was professional, timely, and most pleasant to watch him work and converse with. He is a great asset to your company and its too bad the others didnt have his services - or those stars would of been exactly like mine ( 5 Star rating ). Jim Ogilvie

Review 27 (2018-07-10 - Rating: 4)
Alex was professional and efficient. The unit is cooling again now. My only disappointment was having to wait so long for a tech to come!Jeffrey came today and the unit is once again cooling! Though I had to wait 5 days for a tech to come, Jeffrey was polite, professional and made the necessary repair.

Review 28 (2018-10-04 - Rating: 5)
Ok after reading the reviews after our 1st maintaince call, I was worried. Our warranty company sent this company out. However, the a/c repair wasn’t completly correct from the 1st repair and we had to request a 2nd repair. The warranty company stated for us to give the a/c company a chance to fix the repair. So, we asked for a senior hvac repairman. Mike came and took time to go over the system and found our repair needs. He was courteous and explained all details. You gotta ask for Mike!!!!!! Thanks Mike!!!!

Review 29 (2018-11-07 - Rating: 5)
Daniel arrived at our home on time and was a consummate professional. I felt very safe with a-us air of Texas in my home with my children. Our issue was resolved quickly and our technician, Daniel, appears to be incredibly knowledgeable in his field. Wouldn’t hesitate to use them again. Extremely respectful and courteous. A+

Review 30 (2018-09-15 - Rating: 5)
My A/C unit stopped working. US Air Conditioning of Texas sent Mike to service my unit. He recognized the problem, explain what he needed to do and was finished in no time! I felt comfortable and certain that the job was done correctly! Mike’s professionalism and expert knowledge is well deserving of 5 stars!!

Review 31 (2018-06-02 - Rating: 5)
I’ve had them out multiple times for both of my units but never for the same reasons. They are always quick to diagnose and to complete the repairs and the techs are always professional and knowledgeable. Jeffrey just left and my unit is blowing cold air which is just in time since it will be 100 degrees today. Thanks guys!

Review 32 (2018-08-22 - Rating: 5)
This was one of the most pleseant experiencesWith air conditioning repairs. The technician (Anniel) was great. A true professional, really knowledgeable of his trade. He fixed my AC unit in no time. Two words that define this company are professionalism and trustworthy. Thanks for your service to our community.

Review 33 (2018-12-18 - Rating: 5)
My technician, Mario, is a professional. From my explanation of the problem with my heater, he went right to work and solved the problem. To be sure, he did more then one check to verify his conclusion. He arrived well within the time parameters he gave me the day before his visit. He had the necessary part on his pickup and installed it. He left my house with a working heater and a happy customer. I would hire Mario any day for repairs on my heater and AC.

Review 34 (2012-09-08 - Rating: 5)
A-US Air Conditioning came out on behalf of AHS (home warranty), after the first company never called. Dealing with AHS was a nightmare and frustrating, but the young man Steve from A-US Air was pleasant. Despite the lack of communication by AHS to A-US Air, Steve went out of his way to help me out. My AC had a leak and I explained to AHS that I had the diagnoses already done by an AC company. I also explained that my daughter gets seizures when exposed to high heat and being in South Texas during the summer this was an emergency. AHS never put this work order as an emergency nor make any notes as to the diagnoses. When I called AHS the third time they got A-US Air to come out. Steve came out made his diagnoses, but had to come out the next day (lack of communication by AHS). When Steve returned the next day my mother-in-law had left the house, Steve went out of his way to call me and drive around the neighborhood looking for my mother-in-law. Unfortunately, he had other appointments and had to leave. He came the next day early in the morning to fix the AC. Overall the experience with A-US Air was great, but AHS is a horrible warranty company on all aspects.

Review 35 (2018-12-18 - Rating: 5)
Techinician (Mario) was friendly, punctual and professional. Quickly diagnosed my problem as a worn-out heat pump compressor. He swapped it out and resolved the issue quickly. Based on my experience, I would recommend A-US and would use them again.

Review 36 (2015-08-20 - Rating: 5)
My wife and I would like to give a HUGE thanks to Kenny who serviced our AC in Leander, TX on 8/11. He went way out of his way to make sure our AC was working optimally as well as being extremely courteous and understanding of our predicament. He took the time to explain how our AC system worked, what was broken and how he fixed it. He knew exactly what the problem was as soon as he took a look at our system and got things up and running very expeditiously. We really appreciate it!! Thanks! Denver and Sally Griffith

Review 37 (2015-05-04 - Rating: 5)
Installed a new 5 Ton/14 SEER unit in around 4 hours. Polite, professional, and honest. Unit already makes a noticeable difference from the previous unit. Went through 3 other companies who all either lied to my face, overcharged, were rude, or very unprofessional. Ill be calling these guys back in the future. Ask for Charles.

Review 38 (2018-08-05 - Rating: 5)
At high demand time was able to get to me in the next day.Had the parts needed to do the repair. Service was very professional.After 2 days of nobstop sweating my house is cooling down and ill be anle to sleep tonght. Yay! US Air Conditioning!

Review 39 (2015-07-27 - Rating: 5)
AC went out and called AHS Warranty they sent out A-US Air Con of Texas. The Technician was courteous and professional. Explained the problem, fixed it and reviewed the invoice. Great experience.

Review 40 (2019-03-08 - Rating: 5)
Marvin (the technician) that came out was very friendly, professional and knowledable in regards to repairing my furnace that is very dated . He went over and beyond to ensure that all of the necessary parts were ordered in a timely manner. Marvin over-exceeded my expectations and provided world class customer service!

Review 41 (2018-09-24 - Rating: 5)
The technician Mario was very pleasant, and very knowledgeable of his profession, and was quick to take care of the problem. I was very pleased! With A-US Air Conditioning Of Texas! Job Well Done! Most definitely recommend them!

Review 42 (2019-02-16 - Rating: 5)
We had a great experience with A-US Air. Mario was awesome and helped us with our heater and thermostat. He was very responsive and prompt. Excellent.

Review 43 (2022-09-26 - Rating: 5)
Philip was so cool and figured out the problem immediately. I’m so grateful he’s a genius and knew how to fix it efficiently since I’ve been sleeping and living in a 90 degree temperature house for the last 3 days. Yes, it was torture. Yes, Philip was my superhero. It was the glasses!Thank you thank you.

Review 44 (2021-02-23 - Rating: 4)
I dont hate US Air Conditioning. Ive had their services before. Sometimes things happen out of their control. Snow and Ice kept them bound. Putting them in danger is not of God nor I

Review 45 (2018-05-10 - Rating: 5)
Our visit from a technician representing A-US Air-conditioning of Texas was an overall great experience. The technician was very professional, arived on time, and provided a full diagnosis and explanation of his work.

Review 46 (2018-04-20 - Rating: 4)
The technicians were very professional but the office worker, Julie, needs to work on her customer service skills. The guys came and repaired the A/C in an efficient manner. They had no problems in explaining the process and was very courteous. It could have been a 5-star rating but Julie, in the office, was very combative on the phone and proceeded to insinuate that I was lying about a quote that I never received. Have a great day!

Review 47 (2018-10-16 - Rating: 5)
Technician responded on time and easily resolved my problem, no up sale! Dispatch work with me to resolve a scheduling issue, Very pleased with overall service.

Review 48 (2018-05-24 - Rating: 5)
Jose was awesome and quickly fixed our AC unit. He was knowledgeable and kind. Great service and finally feeling cool again!

Review 49 (2019-02-27 - Rating: 5)
Just an AC tune up, but my appointment was scheduled the same day and Mario, our technician, was friendly and professional. Great experience!

Review 50 (2018-07-15 - Rating: 5)
I had a good experience with this company. They were timely, notified me the night before about a clearer timeframe as to when theyd be out, and they were only here for 15-20 minutes. I would use them again.

Review 51 (2019-10-28 - Rating: 5)
Just had a visit with Johsua from A-US Air Conditioning of Texas. Joshua was great, gave some good feedback and competitive pricing for replacing our unit.